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500 West Hotel San Diego Downtown

1.5 of 5 500 West Broadway, San Diego, CA 92101
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500 West Hotel San Diego Downtown
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500 West Hotel San Diego Downtown
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37 reviews from our community

Traveler rating
    4
    8
    8
    6
    11
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4
7
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for 500 West Hotel San Diego Downtown
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Quesnel, Canada
1 review
1 of 5 stars Reviewed August 10, 2014

Do yourself a favor and do not stay at the 500 west hotel. The hotel is run down, I walked into my room and the cockroach on the wall fled. The room smelled like urine. There is no bathroom with the room, and hallway was so noisy I was afraid to leave to use it. There was noise all night.... More

Was this review helpful? Yes
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Hi Sue, Thank you for taking the time to review your stay, as seemingly as unpleasant as it was. We hope that during your stay that you were able to notify as staff member immediately of your concerns. Much improvement has been done to the rooms and common areas so please do accept our apologies for having such an unpleasant... More

1 review
4 of 5 stars Reviewed August 9, 2014

Very good localization!! It's more of a hostel than a hotel. It's not a 5 star hotel, of course, the bathrooms are shared, no food, wifi doesn't work on the bedroom, and the elevator is just SO SLOW!! Overall, the bedroom is clean, tv, clean towels and sheets, fan on the bedrooms, comfortable beds, good bathroom. Really nice place to... More

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500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Hi Debora, Thank you for taking a moment to write a review of your recent stay. We agree that we have an amazing location-- just a short, several minute walk to the waterfront. It's really convenient for those wishing to explore our beautiful Downtown by foot. Thank you for the compliment on the cleanliness of the rooms. That is something... More

Alexandria, Virginia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 6, 2014

I was pleasantly surprised. This is a hostel by far more so than a hotel. I had a red-eye to catch and wanted to simply rest somewhere before my flight. Located by the main trolly and Amtrak station and not too far from he airport - this was quite a bargain. You can easily walk to the Seaport area or... More

Was this review helpful? Yes 1
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Hi Alan, Thanks for spending some time to write a review of your recent stay with us. We agree that our location is pretty special-- close to Seaport Village, the Airport, the famed waterfront, and so much more. We do believe that we provide a good value for travelers of all types so we're glad you saw that with us.... More

Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

I arrived a few days early for a conference and needed a hotel until the official conference hotel was available. I like adventure travel on my bike or with a backpack, so I found it comfortable enough. My room was quite small with a single bed and a desk. The toilets and showers are in individual common area cubicles secured... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 4, 2014

If you're looking for a nice hotel, then this is not the place for you. However if its a hostel you're after (which this place definitely is) then I would definitely recommend it! The location was great! Public transport was so easy! Really short walking distance to any form of transport we wanted. Plenty of great food around! Have a... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 26, 2014

First off, let's start by calling a spade a spade. This is not a HOTEL. This is a HOSTEL, and an extremely poor example of the genre at that. Trust me, I know hostels, having lived and traveled in a number of developing countries, where I stayed in numerous hostels that outshone this one. Were I able to give this... More

Was this review helpful? Yes 2
London, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2014

Although I noted some of the negative reviews before visiting I didn't experience any problems during my stay. The room was cleaned every day, the bathrooms were clean and I didn't encounter any noise issues from inside the hotel. I was charged the correct amount, the location was central and the room was of a reasonable size. I did find... More

Was this review helpful? Yes 3
Shoal Bay, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 22, 2014

Horrific is the only way to describe this place. On the webpage it looks fine, but when you get there you see how misleading that was. The room was small and dirty, with dried fluids down the side of the bed. The room stunk. And that's not the worst, there's the bathrooms! A set of shared bathrooms down the hall.... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 20, 2014

I was very disappointed! Maybe I did not read the description right, or maybe they expect you to read between the lines and I missed the point. I have stayed in older 'downtown' hotels several times and was always intrigued by their unique charm, I expected to hear noises such as water running through the pipes, creaking wood floors, and... More

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2 reviews
3 of 5 stars Reviewed July 10, 2014

If you are looking for a cheap option this can be good for you. But the staff is not friendly and not so efficient (they informed us a wrong value for our stay, trying to charge more than the correct price). The toilets are not clean. Every day that we used them they were filthy. The both elevators are out... More

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Additional Information about 500 West Hotel San Diego Downtown

Address: 500 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — 500 West Hotel San Diego Downtown 1.5*
Number of rooms: 259
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