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All 51 San Diego accommodations

500 West Hotel San Diego Downtown

1.5 of 5 Hostel   |   500 West Broadway, San Diego, CA 92101 (Downtown)
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  • Overview
  • Reviews (16)
  • Photos (6)
  • Amenities
  • Q&A
  • Room tips (1)
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16 people have reviewed this hotel

Traveler rating
    4
    1
    3
    2
    6
See reviews for
2
2
6
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Los Angeles, California
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First off, let's start by calling a spade a spade. This is not a HOTEL. This is a HOSTEL, and an extremely poor example of the genre at that. Trust me, I know hostels, having lived and traveled in a number of developing countries, where I stayed in numerous hostels that outshone this one. Were I able to give this... More

Was this review helpful? Yes 1
London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although I noted some of the negative reviews before visiting I didn't experience any problems during my stay. The room was cleaned every day, the bathrooms were clean and I didn't encounter any noise issues from inside the hotel. I was charged the correct amount, the location was central and the room was of a reasonable size. I did find... More

Was this review helpful? Yes 1
Shoal Bay, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrific is the only way to describe this place. On the webpage it looks fine, but when you get there you see how misleading that was. The room was small and dirty, with dried fluids down the side of the bed. The room stunk. And that's not the worst, there's the bathrooms! A set of shared bathrooms down the hall.... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I was very disappointed! Maybe I did not read the description right, or maybe they expect you to read between the lines and I missed the point. I have stayed in older 'downtown' hotels several times and was always intrigued by their unique charm, I expected to hear noises such as water running through the pipes, creaking wood floors, and... More

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 2 weeks ago

If you are looking for a cheap option this can be good for you. But the staff is not friendly and not so efficient (they informed us a wrong value for our stay, trying to charge more than the correct price). The toilets are not clean. Every day that we used them they were filthy. The both elevators are out... More

Was this review helpful? Yes
New York City, New York
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was originally skeptical to stay at this hotel because of some lower reviews, but after doing my research and learning that the hotel came under new management we decided to give it a chance because of the great location. I am glad we did because the service was much better than we expected and nothing similar to the other... More

Was this review helpful? Yes 3
San Jose, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I came to San Diego in hopes of finding a solid place to stay, all while maintaining my budget. I came across 500 West in Downtown San Diego and I must say that I made a great choice for my trip. First of all, location, location, location. I was able to walk to practically any part of Downtown which was... More

Was this review helpful? Yes 3
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I needed a place to stay at for a week as my home was undergoing remodeling. It ended up being much more pleasant then expected. The location is phenomenal being in downtown only a few blocks from the docks. The staff there was incredibly nice and welcoming. The room was great for what I paid for. I slept thoroughly throughout... More

Was this review helpful? Yes 3
Leeds, United Kingdom
1 review
1 of 5 stars Reviewed June 24, 2014

Me and my girlfriend stayed here for 6 nights at the end of May 2014. We went with this hotel as although it was really cheap, it seemed to be in walking distance to the places we wanted to visit. We have stayed in cheap hotels before with the same amenities, Communal Showers, etc, but never one like this. First... More

Was this review helpful? Yes
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Hi Richard, We truly do appreciate you taking the time to provide us with a candid review. We do agree that our hotel is a great value and its location is nearly unmatched in Downtown San Diego. As you experienced, we are just a short walk to Seaport Village, the Gaslamp District, and many other sights here in Downtown. Our... More

San Francisco, California
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

I first booked here because of the price. When I arrived I was greeted by the front desk staff (who where very nice) and the check in was smooth. On my way to my room i noticed the hallway carpet was recently cleaned and there was a very nice smell. I couldn't put my finger on it but it was... More

Was this review helpful? Yes 4
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Hi Diad_B, Thank you for your review of your recent stay with us. We’re glad you were greeted by one of our friendly associates. We constantly stress delivering authentic and memorable interactions with all of our guests. We’re glad you noticed the cleanliness of the property. Since we took over ownership and management just a few months ago, we have... More

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Additional Information about 500 West Hotel San Diego Downtown

Address: 500 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — 500 West Hotel San Diego Downtown 1.5*
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6 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to 500 West, an affordable, upscale hostel in downtown San Diego, California. Enjoy comfortable, contemporary lodging, first-class service and a wide of array of amenities designed to please both convention travelers and budget vacationers. The hotel's ideally located in the heart of downtown San Diego. That puts the finest shopping, dining and entertainment options all within walking distance. ... more   less 
Number of rooms
259

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