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500 West Hotel San Diego Downtown

1.5 of 5 500 West Broadway, San Diego, CA 92101
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500 West Hotel San Diego Downtown
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500 West Hotel San Diego Downtown
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42 reviews from our community

Traveler rating
    6
    9
    9
    6
    12
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4
7
12
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nelson, New Zealand
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This place is better than the reviews so far have deserved (I stayed here with some trepidation), but also isn't the place to stay if you are looking for the backpacking/hostelling vibe of a bunch of young people hanging out in shared spaces. It is definitely a hostel, and not a hotel, so the name can be misleading if you... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a girls weekend and it was the perfect spot. The location is right in the heart of the gas lamp so you can walk to eveything. My room was really nice and the service was awesome. The restaurant downstairs was actually really good and had great drinks. My server Michelle was super fun and gave us... More 

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Ashburn, Virginia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great stay from check-in to check-out. When I first checked-in, I was greeted with a big smile from Becca. Becca went above and beyond to make the check-in process a breeze. The hotel is in a great location and very close to the Gaslamp district. The rooms are very comfortable, quite and clean.

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here for the final night of a trip if made for work, and since my employer wasn't footing the bill after the conference ended, I looked for something much cheaper than where I had been staying earlier in the week. My fault for waiting until the last minute to book somewhere, but this (dumpy) place was the only... More 

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Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2014

This is a dormitory-like hotel, or like a youth hostel with all single rooms. Judged as what it is, it is excellent. The best of it's type that I have stayed in. It is cleaner than many name hotels I have stayed it. The bathrooms are actually single bathrooms (with toilet, sink, and shower) that lock. They are shared, and... More 

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Tempe, Arizona
Top Contributor
61 reviews 61 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 28, 2014

This was my second stay, first time was about 5 years ago, must have been right after remodel, etc because it was gorgeous then. The lobby still was. Our room was pretty worn out, stained carpets, etc. Our kids stayed in another room, was in better shape. It was warm even at night but we are from AZ so were... More 

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Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 5, 2014

I'm a single woman with a child. Our arrival into San Diego was delayed but 500 West accommodated us at 4 am. Our room was clean and basic. It's true that the halls get rowdy (as do the streets outside).This is what you should expect for downtown in a touristy area on a weekend. 500 West is perfectly situated for... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
137 reviews 137 reviews
14 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed September 20, 2014

We stayed for a night, while transiting to LAX. I had specifically asked for a quite room as all we wanted to do was sleep at night after checking in at midnight. Unfortunately, the front desk person- who looked and smelled VERY WEIRD, gave us a room on the 4th Floor on the street side !!! As this HOSTEL (... More 

Was this review helpful? Yes 2
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Ambience B, Thanks for taking some time to review your recent stay with us. We have a wonderful staff at the 500 West Hotel and we take exception to your distasteful comment about the appearance of one staff members. In regards to your stay, San Diego has been unseasonably hot and it's been uncomfortable for everyone. Fortunately, as you know,... More 

Austin, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 9, 2014

I enjoyed staying at 500 West and I would recommend it with some qualifications. The location is excellent. You are close to everything. You can walk to many attractions. Public transportation is excellent. However, this is a budget hotel and it will not be for everyone. The lobby is beautiful. There is a nice TV area on the second floor.... More 

Was this review helpful? Yes 1
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Bostonphil777, Thanks for taking the time to review your recent stay with us. Our location is unparalleled in Downtown and we're happy you used it as a springboard for your trip to San Diego. Cleanliness is one of our top priorities and we're glad you found your room, the common spaces, lobby, and so on, to be that way. We're... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 30, 2014 via mobile

This hostel can be described in one word - SKETCHY. All it needs is a few medical instruments in the room and the hallway lights to flicker and you could film the next blockbuster movie there. Also there is NO parking provided. There's a couple parking garages within walking distance but they charge $20 per night. Might as well splurge... More 

Was this review helpful? Yes 2
500WestSD, Manager at 500 West Hotel San Diego Downtown, responded to this review

Chancehawkins, Thank you for your candid and certainly creative review. Parking is abundant in the many garages in the surrounding area, in addition to available street parking, so we encourage our guests to search out the best option for their needs and budget. We maintain high standards for cleanliness and it's regrettable that you did not find this aspect of... More 

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Additional Information about 500 West Hotel San Diego Downtown

Address: 500 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — 500 West Hotel San Diego Downtown 1.5*
Number of rooms: 259
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