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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

2.5 of 5 12032 Scripps Highlands Dr, San Diego, CA 92131
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Certificate of Excellence 2014
SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
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174 reviews from our community

Traveler rating
    92
    55
    22
    3
    2
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64
18
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48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here over a few days and greatly enjoyed my experience. The room was very spacious with both a sleeping & living area, and extremely clean. There were two TVs, a couch, mini fridge, microwave, sink & desk area included in a room adjoined to the usual bedroom & bathroom room (no wall in between). The staff was extremely friendly... More 

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit. Warm Regards, Kelly Herrington More 

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was really clean and very nice. The rooms were big and everything went well during our stay. The staff is very nice. One of the front desk agents named Laura was really helpful and friendly. Overall I liked this hotel a lot.

Was this review helpful? Yes 2
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed your stay with us and that the staff took good care of you. We hope you come back and visit soon. Warm Regards, Kelly Herrington General Manager More 

Illinois
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 18, 2014

Some things about this hotel were great and others were not so overall, it is average. I stayed here one night, using free promotion points, as I wanted to be near Scripps Green Hospital. Although it was only 12 miles from the hospital, it took me 45 minutes to drive there at 10:00 at night. There is just always traffic... More 

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank for taking the time write a review of your experience at my hotel on Trip Advisor. I want to apologize that the hotel was not up to par. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. We hope to see... More 

Provo, Utah
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2014

For our 5 days stay, the experience was well worth the money we spent. With 2 little ones (3 and 1), they were most accomdating in getting us what we needed. The breakfast was better than average even with limited selection. If you like swimming pools, this was very noisy since it was close to the freeway. This was great... More 

Was this review helpful? Yes
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit. Warm Regards, Kelly Herrington More 

Albany
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed in the Springhill suites for 3 nights while visiting San Diego. The hotel is clean and the rooms are well maintained. A small complimentary breakfast was offered with a variety of pastries. There were scrambled eggs, sausage and oatmeal for those that prefer warm breakfasts. Overall we were pleased with the service in the hotel. The staff was... More 

Was this review helpful? Yes 1
Derek E, Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Dear nineteenseventyseven, I would like to thank you for your review of our hotel regarding your recent stay with us. It is pleasing to hear our staff and facilities met your needs. Although I would like to apologize that our internet speeds were not sufficient during your stay. I will notify the proper department to check the relevant equipment to... More 

Ames, Iowa
Top Contributor
53 reviews 53 reviews
52 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 18, 2014

I booked this place based on price and free parking. I was completely wowed, the check in was nice, was allowed in a bit early, the guy at check in was 100% awesome, smart, polite, no attitude, and made me valued. The room was standard springhill but somehow felt a bit better. I loved they stocked everything needed, including disposable... More 

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

I'd like to take this opportunity to thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on the staff. It was our pleasure to have you stay with us. Warm regards, Kelly Herrington General Manager More 

Orlando, Florida
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 18, 2014

Despite this hotel is like 16 miles from downtown San Diego it's a good affordable option for those visiting San Diego. The highway goes straight to the main area and it's an easy quick drive. The location is safe and the hotel and rooms are clean. The breakfast left us desiring more though

Was this review helpful? Yes
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit. Warm Regards, Kelly Herrington More 

Woodland, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 3, 2014

This hotel is right next to a major busy freeway so be sure to get a room in the middle floor on the opposite side of the freeway. It was nice enough. Breakfast was very good and staff were very good. Prices were good. Location is about 30 minutes from Gaslamp district and pier but about 20 from the zoo.

Was this review helpful? Yes 3
Derek E, Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Dear Travelinlady3333, I would like to thank you for the review of your most recent stay with us. It is good to know you were able to enjoy or facilities and service and your travel tips can be especially helpful for our future visitors. Please stay with us again during your next visit to San Diego. Best Wishes, Derek Edwards... More 

oakhurst
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 31, 2014

Let me start with the positive, it's nicely decorated and our room was clean. The breakfast ladies were friendly and efficient. The negatives were: front desk gentleman was about as friendly as a prison guard. The morning man never took his eyes off his computer to say good morning or even acknowledge anyone. The elevators hadn't been cleaned in a... More 

Was this review helpful? Yes 1
Derek E, Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Dear marilynolsen1, Thank you for reviewing your recent stay with us. We appreciate both your positive and constructive feedback as we continualy strive to perfect our service and accommodations. I hope you consider staying with us during future visits to the San Diego area. Respectfully, Derek Edwards Assistant General Manager More 

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 27, 2014

This has everything you would expect from a regular Marriott and more. They upgraded us to a large room, served a wonderful breakfast and gave explicit directions to several San Diego venues. If you are going to San Diego with a family, or on a budget, this is the place for you.

Was this review helpful? Yes 2
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay. We hope you come back and visit. Warm Regards, Kelly Herrington More 

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Additional Information about SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Address: 12032 Scripps Highlands Dr, San Diego, CA 92131
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites San Diego Rancho Bernardo/Scripps Poway 2.5*
Number of rooms: 137
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Also Known As:
Springhill Suites San Diego Rancho Bernardo/Scripps Poway Hotel San Diego
San Diego Springhill Suites
Hotel Style:
#25 Family Hotel in San Diego
#50 Business Hotel in San Diego
#59 Romantic Hotel in San Diego

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