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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

#97 of 279 Hotels in San Diego
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12032 Scripps Highlands Dr, San Diego, CA 92131
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SpringHill Suites San Diego Rancho Bernardo\/Scripps Poway
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208 Reviews from our TripAdvisor Community

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Salt Lake City, Utah
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This was our first stay at this hotel. The room was nice and clean. The location was great. The staff was very friendly and helpful. It was a very basic hotel room. The only complaint I had was that the people above us were so loud into the early hours of the morning. That wasn't the hotel's fault. The breakfast... More 

Helpful?
Thank Rachel U
Los Angeles, California
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is good for family traveling together. The location is on a quiet street. There's plenty of parking. The bedroom where we stayed in was clean. Linens were clean. Bathroom was clean. They have breakfast offering variety of foods.

Helpful?
Thank stregine
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at Springhill Suites San Diego. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We look forward to your next trip back. Warm Regards, Kelly... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was clean. The room was in pretty good shape. There are a few restaurants within walking distance. The hotel is fairly close to a major traffic-way, so there was quite a bit of road noise affecting my room at my end of the hotel. You may want to ask for room away from the traffic. The front desk... More 

Helpful?
Thank Mike N
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for your review regarding your recent stay with us. I apologize that your stay was not exceptional. We take great care in ensuring the complete satisfaction of all our guests. We take feedback such as yours very seriously and will use this review to evaluate and issues or service discrepancies. We strive to create a top notch experience... More 

Los Angeles, California
Level Contributor
142 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on a family get together. It is clean, has wifi and nice help. The breakfast which is included is very basic. The room was laid out a little strange but it certainly worked. They did have help to get things to the room. I would stay here again.

Helpful?
Thank 800FoodFanatic800
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of your recent stay at the Springhill Suites Scripps Poway. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the location to meet your needs during your stay here in San Diego. We look forward to your next trip... More 

Portland, Oregon
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 27, 2015

Just stayed at the SpringHill Suites for 2 nights while visiting family in Scripps Ranch. If you need to be in the area, this is a decent option if you don't plan on spending much time at the hotel. The rooms are clean and somewhat comfortable, but outdated. The bathroom sink is in an open area outside of the bathroom,... More 

Helpful?
Thank valerie p
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for reviewing your recent stay with us. We appreciate both your positive and constructive feedback as we continualy strive to perfect our service and accommodations. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. Sincerely, Kelly Herrington General Manager More 

Bangor ME
Level Contributor
397 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed December 11, 2015

Good--the lobby and room, which were perfectly acceptable Could be improved--the bathroom. with the towels on the opposite of the room from the shower. Also, there was no towel rack anywhere near the shower. Also, the front desk more or less ignored our presence for the first 2 days we were there. To be fair, the weekend staff made us... More 

Helpful?
Thank Ghost
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for reviewing your recent stay with us. We appreciate both your positive and constructive feedback as we continualy strive to perfect our service and accommodations. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. Sincerely, Kelly Herrington General Manager More 

Scottsdale, Arizona
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

I stayed here on a business trip to Poway. The location was great, and while the hotel was older and the rooms hadn't been updated in a while, the staff was great and the price was right. They had a small gym, complimentary hot breakfast and free Wi-Fi. It was a good experience and I would be happy to stay... More 

Helpful?
Thank rickyleepotts
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at Springhill Suites San Diego. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and staff to meet your needs during your stay here in San Diego. We look forward to your next trip back. Warm... More 

Ridgefield, CT
Level Contributor
103 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed December 1, 2015

My husband and I stayed here for Thanksgiving while visiting family close by. We used our American express points to stay at what could be a $169 a night stay. Satisfactory hotel with as others have mentioned places to eat nearby. It is conveniently just off the 15 as well. I asked to be placed away from the elevators and... More 

Helpful?
Thank DandMRidgefield_CT
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for reviewing your recent stay at the Springhill Suites San Diego. We appreciate both your positive and constructive feedback as we continualy strive to perfect our service and accommodations. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. Sincerely, Kelly... More 

California
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 17, 2015

With a Residence Inn next door, there are two options for larger rooms that can sleep a little more people a little more comfortably. For my family, it was a short trip that didn't require an in-room kitchen or anything like that. So we opted for the cheaper option at Springhill. This was my first stay in this brand that... More 

Helpful?
Thank CaliforniaNerdboy
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of your recent stay at the Springhill Suites Scripps Poway. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the location to meet your needs during your stay here in San Diego. We look forward to your next trip... More 

San Jose, CA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 16, 2015

I booked this hotel because it was near to a conference I needed to attend. I was expecting a bare-bones room and was pleasantly surprised by the spacious suite! The kitchenette and desk/work area were well-appointed, and the living/seating area was comfortable and nicely offset from the sleeping area. The bathroom was clean and I'm always delighted to use the... More 

Helpful?
Thank JessieLikesGoodBeds
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review of on your recent stay at the Springhill Suites San Diego. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay. We hope you come back and visit. Warm Regards, Kelly Herrington More 

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