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Residence Inn San Diego Scripps Poway Parkway

3.0 of 5 12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131
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Residence Inn San Diego Scripps Poway Parkway
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Residence Inn San Diego Scripps Poway Parkway
Residence Inn San Diego Scripps Poway Parkway
Residence Inn San Diego Scripps Poway Parkway
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258 reviews from our community

Traveler rating
    191
    57
    7
    3
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123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Top Contributor
283 reviews 283 reviews
97 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed today NEW

This is really a business hotel in a somewhat boring location but I cannot say enough good things about the service , the room quality, the cleanliness, and the staff here. The night I stayed here this week happened to be Wednesday when the hotel offers a BBQ for it's guest in the evening. Hamburgers, hot dogs, chicken and salads... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 6 days ago NEW

Cindy is a great chef! Nice place to stay. The hotel is centrally located to many different businesses but still close to the airport and downtown. The free breakfast and dinner make it a big savings for families.

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed your stay with us and that the staff took good care of you. We hope you come back and visit soon. Warm Regards, Kelly Herrington General Manager More 

Prince George
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I traveled to Rancho Bernardo, CA for business from 14-19 Dec 14 and decided to take along my family including two young grandchildren. The hotel upgraded us to a two-bedroom suite upon arrival at no additional cost which vastly improved our stay. The morning breakfast was very fresh and well-supplied to start our day and the evening manager's reception was... More 

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We look forward to your next stay. Warm Regards, Kelly Herrington General Manager More 

Palm Harbor, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the best experiences at a Residence Inn. Staff and facility was beyond expectations. Kelly at the front desk was terrific in helping with finding place to go, very courteous and ultra friendly. She was even helping with other duties because someone called out. She said "we all work as a team!" Maria, the breakfast lady was... More 

Was this review helpful? Yes
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

I'd like to take this opportunity to thank you for the review! Our team is committed to making our guests' stay both enjoyable and comfortable. We value your feedback, and are grateful for the recognition you placed on breakfast and the staff. We hope you'll come back and visit soon. Warm regards, Kelly Herrington General Manager More 

Lancaster, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and helpful. The rooms are clean in great shape. The complementary breakfast and dinners are good too. Laura and Cindy were very knowledgeable and especially eager to help. I've already booked my stay for the next time I'm in town.

Was this review helpful? Yes
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future. Warm Regards, Kelly Herrington General Manager More 

Poway, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff very pleasant and helpful! Cindy was especially friendly and provided great service each evening at the meal during the social time. Front desk staff was nice and cheerful. They answered all questions and willing to offer suggestions.

Was this review helpful? Yes
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We look forward to your next stay. Warm Regards, Kelly Herrington General Manager More 

Omaha, NE
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed 3 weeks at this hotel while on business in San Diego December 1-19th. If you request not to have your room disturbed, they will abide by your instructions and leave your room alone. This hotel does have social hour Monday through Wednesday evenings and they put in your room what the theme night is for those particular nights.... More 

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We look forward to your next stay. Warm Regards, Kelly Herrington General Manager More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 5 weeks ago

The staff is very friendly and helpful. A shout of thanks to Laura at the front desk and Cindy S in the kitchen for all they do to help business travellers feel at home and remain well fed. The breakfast is always great.

Was this review helpful? Yes
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future. Warm Regards, Kelly Herrington General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 19, 2014

Not clean, carpets in common areas not vacuumed well or enough, some white detergent type material in front of my door for 3 days. Internet only worked first day and front desk not surprised nor did they fix it. Room cleaning marginal with coffee pot left dirty one day. Mattress old, a little lumpy and needs replaced. Cleaning is biggest... More 

Was this review helpful? Yes 1
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank for taking the time write a review of your experience at my hotel on Trip Advisor. I want to apologize that the hotel was not up to par. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. We hope to see... More 

Cologne, Germany
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 14, 2014

I stayed here second time after two years and nothing has worsen since then. Friendly staff, good choice of food for breakfast, clean and spacious rooms. The dinner service lady Cindy was exceptional friendly and helpful during the dinner, explaining all ingredients and making sure I was happy with the food. All shuttle guys were great and friendly. There are... More 

Was this review helpful? Yes
Kelly_Herrington, General Manager at Residence Inn San Diego Scripps Poway Parkway, responded to this review

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We look forward to your next stay. Warm Regards, Kelly Herrington General Manager More 

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Additional Information about Residence Inn San Diego Scripps Poway Parkway

Address: 12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Scripps Poway Parkway 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn San Diego Scripps Poway Parkway Hotel San Diego
San Diego Residence Inn
Hotel Style:
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#37 Romantic Hotel in San Diego

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