This hotel is definitely one of the hippest that I've stayed at. When we arrived, there were dancers on round stages set up near the front desk, and all of the staff were wearing ear-pieces to communicate with each other. I thought that perhaps we had entered a night club, but no, it was just happy hour... and everyone was... more

All staff were great! I needed a car for a day. They arranged for me to be picked up and taken to a car rental place nearby - no charge. I brought the car back the next day, handed them the key, and was done - so very easy and convenient!! All other interactions with the staff were very positive,pleasant,... more

We have stayed in a number of hotels in the W chain, and were disappointed. The hotel is well located, but the decor is a little tired and I must say the service was not up to par. Although it was fine - it just always seemed that they were understaffed or had too much to do. The lobby bar... more

I love W hotels, and the one in San Diego is another example of why. When we arrived our room (a suite) wasn't ready. The front desk clerk, Melissa Humble, walked us to the bar and made sure the drinks and snacks were complimentary until the room was ready. Melissa, and every staff member, asked about our stay and offered... more

My wife and I stayed at the W San Diego during a recent business trip. I have stayed at other W hotels in the past and always look forward to stay again but when it comes to San Diego, W lives up to the name with superb service and a 100% customer service driven atmosphere. Melissa at the welcome desk... more

Right from the time Melissa helped us check in to the time we checked on three days later, it was a great all around experience. The bar at the beach, the fitness club, the ultra-chic lobby. Loved every minute of it, made better by excellent service. more

I recently stayed at the W San Diego for business and look forward to going back. A great location just a short walk (or courtesy vehicle) from restaurants, clubs and shopping. The food in the restaurant is fantastic as was room service. The room was kept very clean but I couldn't take a shower without getting the bathroom floor wet.... more

Stayed here for a convention and my only complaint is that the hotel was not closer to the Convention Center. The rooms were very clean, well appointed and the hotel lobby bar was fun. The 2nd floor has a bar named The Beach with a sandy deck, reclining chairs and friendly staff. I would stay here again. more

I work in hotels and I have never before mentioned staff by name when checking out, nor have I ever logged onto Trip Advisor to write a review. On arriving at the W San Diego, we were met by Kacey who was was welcoming, polite, entertaining...she is a true asset to the W team. We dined in Rice and had... more