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Staybridge Suites San Diego Rancho Bernardo Area

#69 of 279 Hotels in San Diego
Certificate of Excellence
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11855 Avenue of Industry, San Diego, CA 92128
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Staybridge Suites San Diego Rancho Bernardo Area
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites San Diego Rancho Bernardo Area
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Bengaluru (Bangalore), India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 12, 2014

I arrived on a Saturday evening (from India), and was welcomed by a pleasant guy with a big smile. He helped me with directions and information on the nearby town center (15 min walk), Costco (5 min walk) and even gave me walking directions. They have a cup-board, and I took my ready-to-eat for the first night from here. The... More 

Helpful?
Thank TarakRD
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dearest Guest, It is with great appreciation that we all 'thank you' for your most recent review. Not only did you take the time to enjoy the various amenities provided but you did so in such a way that we can offer congratulations to those within individual departments whom took care of you. Our team welcomes you back with open... More 

San Diego, California
1 review
5 of 5 stars Reviewed January 10, 2014 via mobile

I've stayed at numerous IHG properties before in the past and this by far kills everyone else. From the moment I checked in I knew I was going to be well taken care of. The room upgrade was perfect (one bedroom king) and the cleanliness of the room was spotless. Yes the breakfast was so, so but free breakfast...come on!... More 

Helpful?
Thank ChilenoSD86
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

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Urbana, Illinois
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 30, 2013

Room was nice, spacey, clean a nicely equipped, no complaints there. Front desk staff was very friendly an quick, called about an hour after we went to the room to confirm everything is five with the room, very nice. But breakfast was much above average in other IHG hotels (I stayed at many Holiday Inns / Express, Crowne Plaze) or... More 

Helpful?
1 Thank Josef S
IHGCare, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dear Josef S, Thank you for submitting your review of our hotel. I'm delighted to hear that our hotel and our convenient location suited you well. I'm also pleased you mentioned our friendly Front Desk staff. However, it is very disappointing to hear about your experience at breakfast on your recent stay. I will follow up with the appropriate departments... More 

Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 2, 2013

We have stayed at this hotel before, and although not close to the San Diego theme parks, it is in a good location for shopping, and it's nice and quiet. The hotel staff are lovely, very friendly and welcoming. The rooms are spacious, clean and modern, very comfortable beds and enough space for our family to enjoy. Breakfast is good,... More 

Helpful?
Thank Fiona380
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dearest Guest, We appreciate all reviews received as they continue to be the compass that guides our hotel towards our goal of 100% guest satisfaction. Thank you sincerely for not only writing a glowing review but also taking note that there are subtle, yet important areas of improvement to get there. I assure you that we take all of our... More 

neptune beach, fl
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 27, 2013

We were there 3 nights and it was a very comfortable stay, and very close to great shopping, although we were not there for shopping. In addition to complimentary breakfast each morning, on Tues., Wed., and Thurs., there is complimentary social hour. We were there on a Thursday night, and they had fish tacos. Helpful staff, nice rooms with comfortable... More 

Helpful?
Thank jm5445
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dear Guest, Your satisfaction is why we do what we do. It sounds like you had an opportunity to experience the full breadth of the hotel which is all the more gratifying. We appreciate your wonderful review as well as the absolute guarantee to return every year from hereon. Our staff looks forward to seeing you again! -Kindest Regards- More 

Los Angeles, California
Level Contributor
4 reviews
5 of 5 stars Reviewed November 24, 2013

From the moment we checked in. I knew this was a place where the staff loved their jobs. Nicole welcomed us with a great smile and warm personality. The break staff greeted me with a good morning. I remember the little things and would recommend Staybridge to family and friends!

Helpful?
Thank Lonlyn66
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dearest Guest, Your review of our hotel has not gone unnoticed. It's a pleasure to serve all those who stay and most especially an honor to see those who stay with us for a short period of time, have the good nature to remember the staff member/s who assisted them personally. You are always welcome back for short term, long... More 

San Diego, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 23, 2013

Today marked our return home to our nearby condo after being displaced for 5 weeks due to an accidental flood that required extensive renovations. The forced relocation affected not only my wife and I, but also our 11 year old son, two cats and a fish. Our stay at Staybridge made our situation so much better. The staff was wonderful... More 

Helpful?
Thank 1Magicdoc
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dearest Guest, We sincerely appreciate your detailed review of our property. Despite your unfortunate circumstances you still made the time to show your appreciation and we can't explain in simple words how grateful that makes us. It's good to know that you've had the ability to return to the comforts of your own home but if you're ever in need... More 

San Diego
1 review
5 of 5 stars Reviewed October 31, 2013

I travel the entire State of California. My company allows me to stay wherever I please. I started staying at the Staybridge in San Diego years ago. It is honestly my favorite hotel, motel, suites, etc. in all of California. The beds are comfortable, the rooms are renovated, but the thing that keeps me coming back is the staff. It's... More 

Helpful?
Thank Teri J
tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dearest Guest, On behalf of our entire staff we sincerely appreciate you positively reviewing our hotel. Our endeavor is to make each stay a special one, and as a returning guest, we're privileged to say 'you've made an impression throughout that will never be taken for granted'. We eagerly look forward to your return and wish you all the best... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 21, 2013

Stayed here with my family for two full months when relocating for my career. It is a very clean, very nice hotel. Rooms are set up nicely for long stays (I shared a two bedroom suite with my wife, 5 month old, 4 year old, and mother in law and nobody killed eachother!) Each bedroom has its own full bathroom.... More 

Helpful?
1 Thank Tenpenny_05
tpeterson20, Public Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dearest Guest, Thank you very much for taking the time to positively critique our hotel. With the amount of time you've spent with us we are confident your opinion gave future guest an accurate depiction of what's to be expected during their stay with our hotel. Our housekeeping process is different from normal hotels and during the peak season leading... More 

Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 12, 2013

I was visiting San Diego on business recently and stayed at Staybridge Suites for two months from August to September. I have visited other cities in the US and stayed at different hotels, but Staybridge Suites provided me the best customer experience by far. In addition to the quality of the rooms, the staff - people at the front desk,... More 

Helpful?
2 Thank shiva_v_2013
tpeterson20, Public Relations Manager at Staybridge Suites San Diego Rancho Bernardo Area, responded to this review

Dear Guest, We'd like to genuinely thank you for taking your time to recommend our hotel. It wasn't long ago that you were here and our staff is very familiar with your reservation; so might we say that it was an equal pleasure having you stay at our "home away from home". We eagerly anticipate your return and encourage you... More 

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