This property is clearly trying to turn something of a corner, but they don't make it easy for themselves. Overly complicated rate structure meant I needed some help from management (it was something front desk couldn't or didn't want to help with) once we arrived, but even then the extras included in the rate I had booked were only provided... more

Our check in was quick, efficient, and complimented with warm chocolate cookies. The room was a family suite, which had two queen beds, and a separate room with bunk beds. The beds were extremely comfortable. Both rooms had flat screen TV's. The buffet breakfast (inluded in our stay) was very good serving, eggs, pancakes, fruits, breads, juice, etc. The pool... more

I wish I would have read the reviews before I stayed at this DoubleTree. The staff is incredibly rude and the room was not clean. We also had a major problem with noise throughout the night (11pm, 1 am, 3 am of screaming/drunken arguments/babies crying). I called the front desk and he basically stated that there was nothing he could... more

We stayed for one night in a kids suite on an overnight trip to San Diego. Our party included 2 adults, 1 teenager and 2 children under 10. I checked the prices on various places offering suites and felt we got a great value for what we paid. I booked the hotel through Expedia. We all enjoyed swimming in the... more

I just stayed 2 nights at this hotel to attend a conference in the area. The check-in was a bit slow, because the front desk was unmanned for about 5 minutes. Once the staff showed up, check-in was fairly quick. When I got to my room, I saw that they gave me a double room, although I had booked a... more

This was a clean, semi-hip hotel on hotel circle. Not in a pretty area (surrounded by hundreds of other hotels, almost all with free breakfasts), but worked for me and the family, Kids suite well worth it. 2 bedrooms separated by a door, each room had its own TV, and the kids had bunk beds. Felt like a dope paying... more

The Manager has taken on the task to make the service level at this Hotel a 10. There are signs and letters about it in the lobby and rooms. Front Desk checkin excellent and helpful printing out driving directions for me. Our room was spotless and every piece of furniture brand new including the flat screen tv, Beautiful bathroom. 2... more

The condition of the room and the hotel in general was pretty good. The rooms are recently updated and have 32" flat screen tvs, and fairly nice bathroom vanities (the shower/tubs are not updated). The beds were fairly comfortable, but could have been better. All rooms seem to come with balconies. The hotel website says they have laundry facilities, this... more

We just returned yesterday from SD and had a nice stay at the Doubletree. The staff was friendly and eager to please and the room was nice. However they charged for parking (but did not tell us beforehand), and they charged for internet access which seemed absurd. The location while central to getting on the highway is on this sad... more