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Doubletree Club Hotel San Diego


Hotel class 3.0 of 5
1515 Hotel Circle South, San Diego, CA 92108
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Reviews you can trust

51% Recommend
3.0 of 5 stars 90 reviews
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By trip type
All (90)
[ Date ] [ Rating ]
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4 of 5 stars
markNOVA   9 contributions
Northern Virginia
Oct 26, 2009 | Trip type: Business, Solo travel

My overall input is to RECOMMEND the property. Based on previous reports and the overall rating, I was hesitant to book a stay. However, if you know some of the peculiarities, they can be mitigated. The propert exceeds the Hilton standards (Doubletree warm cookies are always great!). Others have mentioned the friendliness of the staff - I second it. Parking... more

Management response from
eCommerceCoordinator, General Manager

Dear markNOVA, Thank you for your time in completing the review on our hotel. Your very specific details of your stay will most definitely be appreciated by other travelers. It's truly rewarding to hear that our guests feel they received the friendly, professional and helpful customer service that they deserve! We are more than happy to deliver that to you!...

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4 of 5 stars
Triplewin   111 contributions
Big Lake, Minnesota
Oct 23, 2009 | Trip type: Business, Solo travel

I chose this property after staying at the dumpy Misson Valley Resort. I knew this had to be an upgrade no matter what the reviews said. I arrived slightly after 3PM and my room was available for check-in and my room was upgraded to a mini-suite on the 8th floor. The gals at the front desk were very courteous, used... more

Management response from
eCommerceCoordinator, General Manager

Dear Triplewin, Thank you for choosing to stay with us and for completing the review. We appreciate all of your compliments on our property and are pleased that you enjoyed your experience. We're glad that our customer service, accommodations and amenities made your overall stay a very nice one, and that you will be staying with us again! Your comments...

Great Stay
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5 of 5 stars
jvwatkin   2 contributions
Phoenix, AZ
Oct 15, 2009 | Trip type: Family

I honestly don't understand what all of these negative reviewers are talking about. If you go to this hotel, or any hotel for that matter, expecting perfection, then you're probably going to find something wrong with the place. If you go looking for an updated, clean room, great pool/hot tub, and a friendly staff, that's what you'll get. For the... more

Management response from
eCommerceCoordinator, General Manager

Dear jvwatkin, We certainly appreciate your refreshing candor in your review. We can't thank you enough for all of your wonderful compliments. It is always great to hear when our guests enjoy our updated, clean rooms, heated pool and hot tub area, and friendly service. As you mentioned, we are located near everything! All of the San Diego attractions are...

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4 of 5 stars
tigger1106   1 contribution
San Francisco
Oct 15, 2009 | Trip type: Friends getaway

After reading the reviews for this hotel, I was worried about what I had gotten myself into. I had won this hotel on Priceline and was expecting the worst, but I was pleasantly surprised. I had called a few days in advance to request a 2 queen bed room and was told I was already assigned a room with 2... more

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3 of 5 stars
PDXSmileface   6 contributions
Portland, OR
Oct 9, 2009 | Trip type: Family

i was definitely nervous due to the mixed reviews, but in the end, i have to admit that i was pleasantly surprised with what we found. the location is a bit sketchy- rundown and old, but it was close to everything we needed to get to (seaworld, fashion square mall), no complaints there, very convenient. the room was clean. the... more

Management response from
eCommerceCoordinator, General Manager

Dear PDXSmileface, It is always our pleasure to exceed our guests' expectations! We are thrilled that you were pleasantly surprised with what you experienced here at our property. It is great to hear that the bunk beds were a hit with your kids and that the interaction that you did have with our staff was courteous. We are sorry to...

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2 of 5 stars
amber49   4 contributions
Darlington
Sep 27, 2009 | Trip type: Couples

Our biggest problem looking for a hotel in San Diego was which area to choose. We ended up choosing Hotel Circle because we wanted to be on the outskirts of the city with easy access - big mistake. In most US cities the hotel area situated close to a major highway is set away from the highway with a selection... more

Management response from
eCommerceCoordinator, General Manager

Dear amber49, We were extremely disappointed to hear we did not exceed your expectations during your recent stay with us. Please accept our sincere apology for any inconvenience you experienced. We are, however, pleased to hear that you were happy with our spacious and comfortable accommodations. You are absolutely correct; we replace any used toiletries and coffee sachets on a...

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2 of 5 stars
TravelingCabron   5 contributions
Imperial County CA
Jul 27, 2009 | Trip type: Family

It was around 9 am when I called the hotel to see if we could check in before going out to the beach for the day. My wife had booked the room via priceline as a little getaway beach trip for my sons and I. Keep in mind that I’m a Hilton Honor silver tier member and we had never... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear TravelingCabron, Please accept our sincere apology for any miscommunication or inconvenience you experienced upon your arrival. We do our best to accommodate our guests' phone requests before they actually check in and we are truly sorry that the pool-view room that was held for you was not yet available when you arrived at our property. We take pride in...

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1 of 5 stars
momeve   2 contributions
los angeles, CA
Jul 27, 2009 | Trip type: Family
5/7 found this review helpful

I have never felt the urge to leave a negative feedback for a hotel in many years of travel as I have with this hotel. I am sorry I am writing a long review (as I hate it when people do) but I strongly feel I have to tell the whole story, cause it is nothing less than shocking! So... more

Comfortable
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4 of 5 stars
luv2travel54915   8 contributions
Appleton, Wisconsin
Jun 26, 2009 | Trip type: Family

Nice clean hotel. We were welcomed with warm chocolate chip cookies, which where also available any time just for the asking. Beds were comfortable, best yet that Ive seen in hotels. The location is good, not too far of a drive to local attractions. Nice quiet area. The pool temp was excellent nice and warm. The things I didnt like... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear luv2travel54915, We are so happy that you had such a comfortable stay with us! Thank you for all of your wonderful compliments and for sharing your experience with other travelers. Your feedback is very important and we appreciate your time in completing the review. We would like to apologize for the inconvenience of having to ask for the extra...

Not bad...
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3 of 5 stars
swisstony123   11 contributions
UK
Jun 22, 2009 | Trip type: Family

This property is clearly trying to turn something of a corner, but they don't make it easy for themselves. Overly complicated rate structure meant I needed some help from management (it was something front desk couldn't or didn't want to help with) once we arrived, but even then the extras included in the rate I had booked were only provided... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear swisstony123, We appreciate your feedback and time in completing the online review for our property. It would be our pleasure to explain any of our rates, packages, etc. to you at any time. Please let us know if we can be of assistance in sorting out any complications. We sincerely apologize for any inconvenience and hope that you do...

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Doubletree Club Hotel San Diego Also Known As

  • Doubletree San Diego
  • Doubletree Hotel San Diego
Address: 1515 Hotel Circle South, San Diego, CA 92108