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Holiday Inn Express Mira Mesa

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9888 Mira Mesa Blvd, San Diego, CA 92131 (Formerly Mira Mesa Hotel)
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1 room 1 guest
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Holiday Inn Express Mira Mesa
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85 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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melbourne
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late Monday night and had no trouble finding a parking spot despite the hotel being nearly full (contrary to other reviews). First assigned room had an A/C unit that was not working correctly and I was given the choice of having maintenance come try and fix it or switch to another room (was not given any hassle by front... More 

Was this review helpful? Yes
Guest R, Front Office Manager at Holiday Inn Express Mira Mesa, responded to this review

jk32940, Thank you for taking the time to write a review on your recent stay with us. I am so pleased you enjoyed your stay, and we were able to quickly get you into another room so you could begin to relax. We just finished a cosmetic renovation on all of our guests rooms, and are looking forward to the... More 

Quincy
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 28, 2015

Typical Holiday Inn. Nothing fancy, and no unpleasant surprises. Decent breakfast considering it's free, and again, nothing fancy, but no unpleasant surprises. Worthy of note, and worth a laugh, is the new pancake machine. It's actually pretty amazing, and I found it funny to watch. You walk up to it, press a button on the front, and 60 seconds later,... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Phins_Up_Quincy, Thank you for taking the time to write a review on your recent stay with us. I am pleased to see you enjoyed your visit, especially the breakfast in the morning and that pancake machine that I have to agree is a very cool invention. We have a lot of great things coming up for our hotel once Summer... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 26, 2015

I was travelling on business and stayed for 2 days. I promptly got my room and it was clean. The breakfast was good as it was the typical scrambled eggs, meats, cold cereal and juices, etc. The staff was friendly and accommodating. The down side was my room and several rooms faced the pool and it closes late, I think... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Guest, Thank you for taking the time to write a review on your recent stay with us. I am pleased to see you enjoyed our complimentary hot breakfast in the morning, as well as your room which we recently finished a cosmetic remodel on. We have a lot of exciting things that will be going on around our property... More 

Central Arizona, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 14, 2015

Me and my husband attend a wedding in san diego, we pick this hotel for 2 nights its closer to the place where the wedding will be held. The room size is good, but not clean room as we expected for the price we pay. Better room inspections needed, hair in my pillow, and stained bath towels. I address this... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Lilaharmon, On behalf of my entire staff I would like to apologize for the condition of your room. You are absolutely correct in that we must do a better job of ensuring our rooms are in the best condition for all of our guests. I am pleased however that you liked the size of the room, as well as I... More 

Waukesha, Wisconsin
Level Contributor
3 reviews
3 of 5 stars Reviewed June 30, 2015

The room was clean and quiet, but it wasn't what I normally expect from a HIX hotel. For the money, I think I would look to another property. The hotel was dated, and the enthusiastic desk clerk made sure I knew that they were doing renovations and the projected schedule for completion. (I wasn't interested. I just wanted to get... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Mya H, Thank you for taking the time to write a review on your recent stay with us. We are very excited about the improvements we made in our rooms and hallways, as well as the plans we have for the rest of the property once Summer has ended. I am sorry if you felt our Front Desk agent was... More 

1 review
1 of 5 stars Reviewed June 28, 2015

Drove around for Parking and there wasn't a single Space. The only spaces we found were for the comfort inn next door. We have been standing at the front desk for 20 minutes to check in and there isn't a Single person in site to help Us. If there was another option besides comfort inn close then we would leave.... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Stacy C, I would like to apologize for the check in process you had recently. I can understand the frustrations in not being able to find parking when you are trying to get all settled in, as well as the fact that the front desk agent was not present. Since we share the parking lot with another hotel, as well... More 

Lake Oswego
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 25, 2015

First, this place is hard to get to....look for the Denny's, it's behind that. The hotel looks decent when you drive up, but then you try to find a parking spot (good luck) and you realize something's not right. Inside, the lobby is cramped and naturally they don't acknowledge my platinum status and don't offer me an amenity. Oh well,... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

littlemtn, Thank you for taking the time to write a review on your recent stay. I would like to apologize for the issues you had finding out property, as well as not being recognized as a Platinum Member at check in. We have currently undergone a cosmetic remodel in our rooms and hallways and are looking to renovate the rest... More 

Lynwood, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2015

Was not happy here parking was hard to find I think it was over price to breakfast area was small and they were out of coffee and food and it was packed I love holiday inns but not this one sorry 😟 the only thing good about it was it was very quite and a/c was working great

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

George A, Thank you for taking the time tow rite a review about your stay with us. I am sorry you did not enjoy your stay, and I can see how frustrating it can be to come back from a long day and have trouble finding parking as well as the lack of coffee and food in the morning. We... More 

Chicago, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2015

I checked in on a Thursday evening and the night manager was very friendly. She saw me for the next 2 evenings and inquired about my grandma each evening. She was the reason I was visiting. Rooms were clean and updated. Free breakfast was good with lots of options. Hotel is conveniently located right off the highway with restaurants and... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

canrubu, Thank you for taking the time to write a review about your stay. I am so pleased you enjoyed your stay especially our clean rooms and great service from our evening staff. We look forward to having you stay with us again! Warm Regards, Monica More 

San Diego, California
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 26, 2015

4/24/2015. OK....so you may have given your guests a heads up that you were currently under renovation...we call that common courtesy where I grew up, but I guess your running a business and you don't want to loose money. So we get there at 1800 just as the workers were done for the day...we lucked out! Not so lucky with... More 

Was this review helpful? Yes
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Kevin B., Thank you so much for your detailed, candid review of our hotel. We did our best to make sure it was made clear on all of our booking channels (direct and otherwise) that we were under renovation. I apologize that we did not convey that information to you sir. Hearing that your daughter had such a good... More 

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