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Holiday Inn Express Mira Mesa

2.5 of 5 Hotel   |   9888 Mira Mesa Blvd, San Diego, CA 92131 (Formerly Mira Mesa Hotel)
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Ranked #127 of 270 Hotels in San Diego
A recent review
5 of 5 stars Reviewed August 11, 2014
Jeremaine T
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67 reviews from our community

Traveler rating
    26
    23
    8
    4
    6
See reviews for
13
11
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

The room was very clean and organized. Eli from guest services was very pleasant and offered maps to the area. I was offered the hotel rewards program, which i did sign up for. I am back now on business and i chose this hotel again because of my experience. Well managed facility. Jeremaine Terry

Was this review helpful? Yes 1
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Mr. Terry, Thank you for taking the time to let us know about your stay, We are thrilled you had a wonderful experience! (but not surprised). We pride ourselves on providing the best guest service in Mira Mesa and we are so glad you noticed. We can't wait to have you back, Warm regards, Sully Cox, Front Desk Supervisor More

Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2014

Not a bad hotel for the price. On the same level of the country in that they share a parking lot. People are friendly and the hotel is very clean. Sit in the parking lot of Chillies if you need a quick meal.

Was this review helpful? Yes
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear rparmig, Thank you for taking the time to let us know about your stay! We are happy to hear that you found our customer service to be excellent. We expect no less from the best front desk team in Mira Mesa! We look forward to hosting you again soon! Warm regards, Sully, Front Desk Supervisor More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 24, 2014

This holiday in was clean and the staff friendly. In general I felt like the hotel was a bit dated. Breakfast is okay if you like microwaved eggs from a bag that may still be a bit slimy. I would stay here again, but it probably won't be my first choice.

Was this review helpful? Yes
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear dofromkc, Thank you for taking the time to let us know about your stay. I am pleased to announce that later this year we will begin major renovations that will include a whole new "look", a brand new pool, fitness center, and great room, among other things. We hope to be your host once again, Sully Cox, Front Desk... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2014

Staff is friendly but not the most competent. Checked in, opened room door and room was not clean - even though front desk had called housekeeping and confirmed it was ready. Had other minor issues with reservation details not well handled by the front desk. Several carpet stains in room, but otherwise clean overall. Elevator has sign inside that it... More

Was this review helpful? Yes
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Hiker1111, Thank you for taking time to let us know about your stay. We pride ourselves in giving the best service in Mira Mesa. Clearly, you had an expirience that did not reflect our spirit of service. I have already had a discussion with our head of housekeeping regarding your room mix up. The room we had prepared for... More

Contributor
18 reviews 18 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2014 via mobile

Staff were very friendly and rooms were nice. Stayed there 4 nights while visiting family. My last day there no one cleaned my room. They claim it was because that night was used with my points and figured I checked out. I still would have assumed they would have needed to clean it after I checked out. The elevator has... More

Was this review helpful? Yes
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear kuupio59 Thank you for taking the time to let us know about your stay. We are thrilled to hear that you were happy with our staff and rooms. We pride ourselves on providing the best customer service in Mira Mesa and we are glad you noticed! However the fact that your room was not serviced when it should have... More

New York City, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 19, 2014

I recently stayed at this hotel and was very pleased. The staff was courteous and friendly. They were very helpful in terms of providing directions and gas stations and so forth. The rooms were clean and overall had a good stay. The pool area could use some sprucing up. The breakfast buffet is free and the food was tasty with... More

Was this review helpful? Yes
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Cylantro, First off I would like to thank you for choosing to stay with us. Also, thank you for taking the time to let us know about your stay. While a tasty breakfast, clean rooms and friendly staff are the norm here at The Holiday Inn Express Mira Mesa, the security issue you experienced is absolutely not. The incident... More

Atlanta, Georgia
Top Contributor
81 reviews 81 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 14, 2014

I've stayed at plenty of Holiday Inn Express hotels before, but the hospitality of the front desk clerk is what set this one apart from the rest! Great front desk experience! Location is good, right off the highway and easy to find! Wished I had more than just an overnight stay there! Oh, and the cookies at the front desk... More

Was this review helpful? Yes 1
Sully C, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Slick12, First off thank you for choosing to stay at our hotel, we know you have many options to fit your lodging needs, and we are so glad to have hosted you. We are thrilled to hear what you had to say about our front desk staff, but we are not surprised. We pride ourselves on providing the best... More

San Diego, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2014

Upon our check in, we walk into a rag and a bottle of liquid cleaner. Maybe the staff forgot it. When my mom went to the bathroom to take shower. The towels are yellowish. I'm not sure if they were washed or clean. Curly hair hanging in the wall next to hair blower bag. What kind housekeeping Department this hotel... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Mira Mesa, responded to this review

Dear Meandkids2013, Thank you for taking the time to post a review of our property. We are deeply sorry for the experience you had with the room accommodations you received and the service you had did not live up to your expectations. We have sent you a private message to obtain some additional details regarding your stay. Thank you for... More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

The front desk was extremely helpful. I especially liked the young breakfast server, easy to talk to and gave me and my girlfriend great advice on where to go to have a great weekend. The reason this holiday inn express is so good is because of its great staff.

Was this review helpful? Yes
Anthony P, Manager at Holiday Inn Express Mira Mesa, responded to this review

We are very happy that you enjoyed your stay. Our staff takes pride in exceeding guest expectations. We thank you for choosing to stay with the IHG brand and hope to see you again in the near future. Thank you. More

Redondo Beach
1 review
5 of 5 stars Reviewed March 1, 2014

Stayed two nights to attend a conference. Second night the room next door had some kids that turned up TV and speech levels to max at 10:30 PM. The "kids" were not arguing or drunk. Just kids being kids. But I needed to get some sleep. Staff moved me to another room in a heart beat. The staff's attitude was... More

Was this review helpful? Yes
Anthony P, Manager at Holiday Inn Express Mira Mesa, responded to this review

I happy to hear that the staff was so attentive to your needs. I will pass your comments along to the front desk. I have heard only good things about our staff and your comments are a bonus. Thank you for choosing to stay with us and we hope to see you in the future. More

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Additional Information about Holiday Inn Express Mira Mesa

Address: 9888 Mira Mesa Blvd, San Diego, CA 92131 (Formerly Mira Mesa Hotel)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mira Mesa 2.5*
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Also Known As:
Holiday Inn Express Mira Mesa Hotel San Diego
Holiday Inn San Diego
Holiday Inn Mira Mesa
San Diego Holiday Inn

23 photos of this hotel

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