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Hampton Inn San Diego - Downtown

2.5 of 5 1531 Pacific Highway, San Diego, CA 92101
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Hampton Inn San Diego - Downtown
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Hampton Inn San Diego - Downtown
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820 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn San Diego - Downtown
See the most recent reviews
Katonah, NY
Top Contributor
311 reviews 311 reviews
62 hotel reviews
331 helpful votes 331 helpful votes
2 of 5 stars Reviewed 3 weeks ago

At first, this hotel seems perfectly fine. Lobby is nice, staff are courteous. The problem is the location, which is truly, literally, on the railroad tracks. Yes, you can hear the announcements and bells, trains and trams thundering by at all hours. Upon entering the room, my daughter immediately noticed the earplugs and then we saw and heard the trains.... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "lindagaf", thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again... More 

santee, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

this hotel is beyond amazing and affordable! all staff were very courteous and helpful. its exceptionally clean and the breakfast is delicious! I have used this hotel before which is why I went back to it and will continue in the future to go back for any leisure or business. I promise that you will love this hotel and trust... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Dahlia Y", thank you for your repeat patronage of the Hampton Inn San Diego Downtown and for your review. I hope that we will continue to be your premier lodging provider when you are in the area! Respectfully, Miguel Rojas More 

Alpena, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed December 18, 2014

It is a block from the ship docks and the commuter rail station is behind the hotel. We went to the Old Town and It only cost $1.25 each way for seniors. We went there early and the Mormon museum opens at 9:00. The breakfast was great.

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Duane M", I am glad that aside from the train noise you found our hotel enjoyable and convenient. I hope we have earned a guest for life. Have great holiday season and we hope to see you soon! Respectfully, Miguel Rojas More 

Reno, United States
1 review
5 of 5 stars Reviewed December 18, 2014

Great Hotel. Right next to Trolley Stop, With-in Walking Distance of several attractions. I would suggest this hotel if anyone wants to be in close proximity of down town but doesn't want to pay Gas Lamp District Prices.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Jeffery B", thank you for your patronage and your review of the Hampton Inn San Diego Downtown! I'm glad to see that you enjoyed our convenient location and moderate pricing. We hope to serve you again. Have a happy new year! Respectfully, Miguel Rojas More 

Canyon Country, United States
1 review
1 of 5 stars Reviewed December 17, 2014

The hotel staff at this location is not helpful, rude and not honest with their clients. I had a horrible experience and wouldn't dream of ever staying here again. If i was you I would look into other hotels in the area that are comparable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Bashar A", thank you for your review. Please accept my sincere apologies for the poor level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I know that my operations manager has been in contact with you about this issue but if you feel it has not been addressed properly, please... More 

Saint Cloud, MN, USA
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 14, 2014

Very helpful staff, easy parking, close to a lot of attractions, clean, basic, everything you need without the extra frills that add to costs. A little noisy with the proximity to the trains and trolley, but put in the earplugs they provide, and you don't notice.

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "squatchmeb",I am really sorry about the noise you experienced during your stay with us. Thank you for your review and your comment on the staff and location of our hotel. I hope that the next time you want to get away from Minnesota you will consider staying with us. Respectfully, Miguel Rojas More 

Lake Worth, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 11, 2014

We always stay at Hampton Inns when we travel because of the cleanliness, nice furnishings, free wifi, and convenient breakfast every morning. This Hampton was right near the railroad tracks, frequent trains and trolleys passing between 5am and 12 midnight. In addition the gates were constantly opening & closing and making more noise. Also, the air conditioners are wall mounted... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Helene R", I am really sorry for your less than perfect experience at our hotel! Since the inception of this hotel, noise has been our top one concern and one which we try to combat through our service. Based on your marks, it appears that we did will there, but I am sorry that still your stay was not... More 

Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Super nice place. very clean, wonderful view from a front room. Huge room! has a couch, huge bathroom. Whirlpool tub is not made for two people comfortably. continental breakfast was amazing! hot eggs and sausge provided! And fresh waffles. You poor the batter! Will visit again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Joshua T" the Hampton Inn San Diego Downtown being your first hotel of this type comes with great responsibility. Potentially we influenced what you think of our brand of hotels! We are so glad that being the first you enjoyed your stay. We are honored to have received this review. I am glad that you found our accommodations clean... More 

New Hampshire
Top Contributor
56 reviews 56 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 9, 2014

We flew into and out of San Diego for a vacation in Southern California. This hotel was the perfect location for ease of airport and car rental shuttles, as well as close enough to everything downtown to allow walking or trolley rides to attractions. Close to waterfront, which was a treat as well. Rooms were comfortable and met the usual... More 

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Carlota02", thank you for your comments on the Hampton Inn San Diego Downtown's staff service! We appreciate your comments and your business! I hope that other potential visitors to our city can benefit from your review. Your rating was great so I hope this means that you will give us your future consideration. Respectfully, Miguel Rojas More 

Santa Barbara, California
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 9, 2014

This hotel is right across the street from the waterfront, where you can go on a nice run in the morning, or walk over to the Midway and beyond. The lobby is modern and beautiful, and there is fresh tea/coffee/ice water available all day long. Fresh cookies are available mid afternoon. The breakfast is excellent with many hot and cold... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Babs S", Thank you for your patronage of our hotel and for your comments on this review site. We really appreciate your business and your time! I am sorry that your stay was not more pleasant due to the noise of the hotel, but I am glad to hear that there was a nice counter-balance of this with our... More 

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Additional Information about Hampton Inn San Diego - Downtown

Address: 1531 Pacific Highway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn San Diego - Downtown 2.5*
Number of rooms: 177
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Also Known As:
Hampton Inn San Diego - Downtown Hotel San Diego
San Diego Hampton Inn

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