This was the second time I stayed at the Hampton Inn on Pacific Highway before a cruise. It’s in a safe, convenient location that’s within walking distance of lots of things to see and do in downtown San Diego, including Little Italy, the USS Midway, and Seaport Village, to name a few. The only downside is the noise from the...
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Dear Tripadvisor community, we get many guests who stay at our hotel previous to departing on a wonderful vacation on a cruise. I am glad to see that we are able to give folks such as "Rigatoni58" an excellent send-off!
The reviewer points to our excellent location on Pacific Highway close to the cruise ship terminal, Little Italy, the USS...
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The staff are genuinely friendly and helpful, and do an excellent job, from the front desk to the breakfast crew to the cleaning staff. Clean, modern hotel, super friendly shuttle bus drivers. Yes, you do hear the night trains from time to time, but it is only a small negative which are heaviily outweighed by the positives. Super location -...
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We choose this hotel because it was conveniently located near the airport, offered a free airport shuttle, and was a five minute walk from the cruise ship pier, which we were arriving in San Diego a day early for. Also, we had high expectations from a hotel with the Hampton Inn (Hilton) brand name, from previous experiences. Best way to...
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Dear Tripadvisor community, this reviewer points out something that is true, train horns can often times be heard from miles away. I do not know if it is the atmospheric conditions (i.e., fog) but I have heard reports from staff that lives upwards of 5 miles away reporting hearing the train in the wee hours of the morning. "bbbeachgril" thank...
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We showed up before breakfast was complete to check in and they worked hard to get us into a room! The management was great with our requests and very thoughtful of our needs! We didn't need a car - the hotel staff helped us with public transportation! Complimentary breakfast was great and we loved swimming in the pool too! Little...
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Dear Tripadvisor community, nothing gives me more pleasure than to hear from specific hotel guests regarding their stays. I am glad that we were a good fit for this guest and we would like to be such a good fit for more of your. As the reviwer notes, we strive to provide earlier check-in, provide service with a smile, and...
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This hotel could use some upgrading but we found it fine. The location is what makes good, it is so conveniently located, 2 short blocks to the waterfront, information booth and cruise ship terminal, 1/2 block to the blue line train (MTR) and 3 blocks to Little Italy (at a moderate walking pace, ten minutes at most) to some really...
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Dear Tripadvisor community, we are scheduled for some public space renovations late this year and we hope this will address some of the "upgrading" issues. As the reviewer notes Hampton Inn hotels have great ammenities and this property specifically gas a great location. Hopefully we will get a chance to see the reviewer again soon and any other Tripadvisor community...
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This hotel is great for its location as it is right on the front and within easy walking distance to the USS Midway ,Maritime museum,Seaport Village,city centre.The facilities are basic with a simple breakfast thrown in and there is small pool on the first floor roof although it wastoo cold to use when we stayed. However it is much more...
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Dear Tripadvisor community, thank you all for your time in providing feedback, this helps us improve. I wanted to remind those of you that are newer to the Hampton Inn Tripadvisor page that the "Quiet Zone" is coming shortly! Conductors will not be compelled to blow their horns at night unless it is an emergency. We so are looking forward...
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This Hampton Inn has a GREAT location!! We walked down to the water to watch the sunset and check out the boats which was fun! Super close to the airport so took the stress out of rushing in the morning...we dropped our rental car off after we checked in and they sent their shuttle to pick us up, saving us...
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Dear Tripadvisor community, this reviewer points out one of our greatest attributes, location. We are close to the water, the airport (complimentary shuttle), Little Italy. Secondly and equally important the reviewer points to our "Great customer service"; I am sure that Nate will grin from ear-to-ear when he sees his name mentioned! Thank you so very much for your business...
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Customer service was great and the location of the hotel to downtown is okay. However, I had to walk several blocks to find where the fun was at. If I drove, there's no problem but if I wanted to relax and unwind after a long day of work, it would be difficult because the walk to LIttle Italy is not...
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Dear Tripadvisor community, I would like nothing more to look into the specific issue of cleanliness of the reviewer's specific accomodations, therefore, I would encourage the reviewer, and any other former guests of ours to get in contact with me to discuss service issues. I value all of your input and welcome any feedback you can provide us to make...
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I stayed at this hotel last weekend with a friend of mine. I had read online about the noise of the trains. But they didn't seem that bad to me. The service was excellent. I loved the fact that the girl who checked us in Friday night remembered our names and greeted us with a smile when we came in...
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Dear Tripadvisor community, please keep the reviews coming and Jennifer, thank you for your complimentary words. We hope to see you all soon in San Diego!
Miguel Rojas
General Manager
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Just stayed over this past weekend and I did a lot of research on where to stay in sd for the best value. First and foremost this is one of the only hotels in the area that not only has a great price and location but a wonderful free breakfast! Good luck on getting a free breakfast in downtown area!...
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Dear Tripadvisor community, as this reviewer points out, our location has lots to offer to offset some of the negatives with the train noise, and we appreciate the reviewer's sentiments. Thank you so much for your business and hopefully we will get a chance to see you back soon.
Respectfuly,
Miguel Rojas
General Manager
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