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Hampton Inn San Diego - Downtown

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1531 Pacific Highway, San Diego, CA 92101
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Hampton Inn San Diego - Downtown
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Hampton Inn San Diego - Downtown
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887 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cool, CA
Top Contributor
232 reviews 232 reviews
38 hotel reviews
348 helpful votes 348 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hampton Inn chain is in the Hilton family of hotels. We have stayed in Hampton Inn Suites all over the US. This hotel features one bedroom units that are large enough even though we missed the suite concept that we had enjoyed previously. Every employee we came into contact with was helpful, very well trained, and gracious. The staff... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "BruinSeniorTraveler", WOW, thank you very much for your excellent, extensive review of the Hampton Inn San Diego Downtown! As a senior contributor to this site with so many reviews your comments are especially appreciated. Thank you for the traveler tip at the end. I hope that when your travels bring you back to the area you will consider staying... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great and helpful staff! They have smiles on their faces every single day! I want to especially recognize Armando!! He is a hard worker! He is smiling and helping guests on a daily basis. He helped me dig through trash cans to find something I lost and was determined to find it for me. There were other breakfast room staff... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Sby0721", I am glad to read that in part ando our hotel and our staff made your experience at your conference this week better. I believe that this is a conference that comes here on a rotational basis, so perhaps we will get a chance to serve you again at the Hampton Inn San Diego Downtown the next time... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hampton Inn Downtown San Diego for 5 out of 6 nights, it was a perfect spot located right on the trolley line so we didn't even need a car the first 3 days! The staff was friendly and the room was comfortable and clean. You can definitely hear the train and trolley but it didn't keep... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "aghot", thank you for your review and for your business! I am glad that even with the location of the room you enjoyed your stay. Thanks also for the tip to future travelers! We hope to see you at the Hampton Inn San Diego Downtown again. Respectfully, Miguel Rojas More 

Danville, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed in the course of two weeks, 4 nights at this hotel. Each visit the personnel treated me with courtesy and professionalism. The rooms were spacious and clean, with no cleaning scents. Just clean and fresh. The breakfasts each morning were fresh and jam packed with a wide variety of selections from gluten free to totally NOT calorie free.... More 

Was this review helpful? Yes 1
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Nancy M", thank you for your feedback with respect to your recent stay at the Hampton Inn San Diego Downtown! Thank you for pointing out our amenities and services. Unfortunately parking charges are the norm in downtown settings but we are mindful of it being a concern for guests so pour hotel is among the lowest, if not the... More 

Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service was excellent, especially from Joseph who was able to get us into a room a little early, which was much appreciated because I wasn't feeling well. Our room was great - very roomy (king bed with couch), good light, good bedding, very clean. The breakfast provided more than the basics. The location was great - a couple of... More 

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GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "toucangirl", thank you for taking the time to review our hotel and for your stay at the Hampton Inn San Diego Dowtnonw. I am glad to hear that your family enjoyed the newest park in San Diego, the new Waterfront Park. It opened almost 1 year ago to the date and has been a great addition to our community.... More 

Meridianville, Alabama
Top Contributor
57 reviews 57 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night before our cruise. The staff was excellent and locked our bags up so we could go to the zoo (we arrived several hours early, like before other guests checked out). They offered to call us a cab as well. Our room was ready when we got back. It was clean and comfortable. The free... More 

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Wendy L", I hope that you will get an opportunity to book our hotel again after your recent visit. Thank you for pointing out the excellent amenities that come along with staying at the Hampton Inn San Diego and for your business. Also, I hope your cruise was excellent! Respectfully, Miguel Rojas More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Once again we were treated to superlative service at the downtown San Diego Hampton Inn. Laurie Jann, the manager was so helpful, and we were delighted with our room upgrade. We have very special praise for Maria, who managed to shuttle us around to various points of interest and excellent restaurants. She is a true asset to the hotel. The... More 

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Bill R", thank you for your visti with us and for the great review. I am glad you had a great time and we look forward to serving you again soon. Laurie will be happy to see her name mentioned here once she returns from a well deserved vacation. Thank you once again for your patronage of the Hampton... More 

Royal Oaks, United States
1 review
4 of 5 stars Reviewed 1 week ago

The location of this hotel is great, if your business is in Little Italy you can easily walk anywhere. The breakfast was great. However, be aware that the beds were EXTREMELY hard. I don't mind a firm bed, but even these were very uncomfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Julie G", thank you for your review and business, I am glad that for the most part you enjoyed your stay at the Hampton Inn San Diego Downtown! I am sorry about the beds and I want to let you know that ownership reviews this and other review sites for feedback and may be addressing the beds when we... More 

Kailua, United States
1 review
3 of 5 stars Reviewed 1 week ago

The only sour point with this hotel was the fact that I was put in a smoking room when I don't smoke. The booking staff never mentioned it when I reserved the room, and they had no other rooms to give me. It might not have been to bad if the window wasn't directly above 4 train tracks and a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "Brent V", thank you for your review and your business. You are correct, smoking rooms are a thing of the past and that is why in 2015 when we undergo a full room renovation we are going to be getting rid of them. We do not have many, and there is some demand for them, but not enough to... More 

Ventura, California
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Hampton Inn last week for business. There were three of us traveling and we all made our reservations at the same time using a credit card. One person in our group was told that they had the reservation but the room wasn't guarateed. What the??? They sent him down the street to a sister hotel for the... More 

Was this review helpful? Yes
GM_Miguel, General Manager at Hampton Inn San Diego - Downtown, responded to this review

Dear "FunandSun_10", if you would, could you please contact me so that I can know what specific reservations you are referring to so that I can check into the handling of the them? I look forward to your contact, and thank you for your business and time in advance. Respectfully, Miguel Rojas More 

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