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Extended Stay America - San Diego - Hotel Circle

2.5 of 5
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2087 Hotel Circle South, San Diego, CA 92108
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1 room 1 guest
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Extended Stay America - San Diego - Hotel Circle
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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1 review
3 of 5 stars Reviewed 1 week ago

Pros: Room was spacious. Decent for cleanliness. Quiet. Friendly staff. Free breakfast not too shabby. Bathroom was spacious. We love the hotel's coin-op laundry room! Con/s: AC was acting up for 1 night (out of 5 nights).. it was hot, called front desk..they said maintenance is out during the night. Did not offer solution to the problem. We live in... More 

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed July 28, 2015

We were having no luck in our search for accommodations for the weekend in any of the hotels in the Hotel Circle. From the moment we set foot in this hotel the customer service was outstanding. They were able to accommodate us thanks to a single room that was reopened. Each of the front desk staff members was extremely helpful,... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

I am a San Diego native and thru a handful of unfortunate circumstances found myself needing a place to stay until I could get into a new house or apartment. I roomed at this hotel for close to a month. It is the equivalent of a studio apartment with the added comfort of a hotel or motel. I have read... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed July 5, 2015

when we first arrived we were uncertain of accessibility for handicapped. They were very accommodating. helped take my stuff upstairs, brought me more pillows so i could prop my daughter up in the bed. It was very quiet. overall, i loved the location and service.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for your great review of our property. I'm glad that you loved the location and service. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Cherry Valley, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2015

Kitchen area was absolutely devoid of toaster, coffee maker, dishes and utensils contrary to description by telephone rep. Clerk told me the maid would furnish the kitchen if she had time and if she didn't I could come down and choose what I needed. Lobby, elevator, hallways and room were dirty, smelly, dirty and shredding carpet. Elevator smelled of spoiled... More 

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed May 21, 2015

The hotel had vagrants, prostitutes and other undesirable people mingling in and around the property. From the pictures on line it looked like a nice upscale hotel. Once we got checked in, we could see that we made a big mistake! The water faucet in the bathroom leaked all night, and we were actually quite scared to sleep there with... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us was not comfortable. Please know that guest safety is our number one priority, and we will take all necessary actions to ensure your experience is not repeated. I appreciate... More 

Chino, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 17, 2015

Arrived before 9PM for late check-in.....no one at front desk. Back counter of front desk messy with boxes and papers everywhere. Front desk clerk arrived while talking on the phone with someone complaining about how he had worked 12 hours straight with no break and continued talking on the phone while I was trying to check in. Finally hung up... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2015

The experience was nice and we enjoyed our time there and the staff was really nice and very helpful with our stay. All in all we would recommend it to our friends and family and really to anyone looking for a hotel. Nayelly and Demetrius were really good also

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for your great review of our property. I'm so glad to read that you had a great stay and that our staff provided you with friendly and accommodating service. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 22, 2015 via mobile

manager was nowhere to be found. Could not manage to fix the elevator for 4 days. overheard maintenance worker getting sarcastic with other just. no explanation or solution provided for getting assistance with luggage up the stairs. Elderly couple trying to check out was ignored in front of me when requesting assistance getting your belongings downstairs. could be a nice... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation regarding the elevator as well as the service you described is unacceptable. To uphold our company’s high standards, I will be meeting with our front desk staff and coaching them on the importance of providing professional customer service and responding to guest... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 21, 2015 via mobile

The room included a full sized refrigerator, 2 burner electric stove and microwave. Free Internet and cable TV along with a recliner and comfortable bed made my stay feel just like home. For the price, I would definitely recommend this hotel. I also want to mention how nice and helpful the hotel staff is. That alone makes all the difference... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

It is so rewarding to read that you had a nice stay with us. Thank you for your wonderful comments. We are so excited to hear that our fully equipped kitchens were accommodating. I am thrilled we were able to provide you with a comfortable, home away from home experience. Thank you again for your review. It would be our... More 

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