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Extended Stay America - San Diego - Hotel Circle

2.5 of 5
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2087 Hotel Circle South, San Diego, CA 92108
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Extended Stay America - San Diego - Hotel Circle
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145 Reviews from our TripAdvisor Community

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Province of Brescia, Italy
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

So, here's what you need to know: it was me and a friend of mine, 25 years old guys pretty flexible about travelling but this was too much. We arrived on late night around 11pm, check in with a Mr who was definitely not accomodating. We did back and forth multiple times from room to car and from car to... More 

Helpful?
Thank Drax90
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When travelling on business, there are certain things you expect to be flawless: you want check-in to be quick, the wi-fi to be solid and the atmosphere to be relaxed. Unfortunately, this hotel didn't do well on either one. Check-in was long and tedious (despite the fact we arrived late in the evening). My colleague was actually sent to a... More 

Helpful?
Thank Roy I

Travelers are raving about these San Diego hotels

Jacksonville, North Carolina
2 reviews
5 of 5 stars Reviewed December 19, 2015

All the staff were extremely courteous and helpful. Room was very clean and all the emeritus were great. Great to have small cooking area. Great area for shopping and restaurants. Will stay there again.

Helpful?
Thank Verna H
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for your great review of our property. I'm so pleased to hear our staff provided you with exceptional customer service and that you enjoyed all the amenities our hotel has to offer. I’m thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015 via mobile

I want to say Thank you again to the manager, Nayelli and her front desk staff, Evelyn and Lucy who were all very professional and exemplary with their customer service!!! Keep up the great work ladies!!!! T.E. Las Vegas, Nevada

Helpful?
1 Thank Toi E
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for taking the time to write a review of your stay. I’m so proud of our staff for providing you with exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Los Angeles, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 14, 2015 via mobile

This place is ghetto!! Felt like I was at halfway house when i pulled up front. There was quite a gathering of inebriated individuals partaking of cigarettes. When i got into the room after dodging trash and what not in the hallway I found a sticky floor in the kitchen and bathroom. The carpets were filthy nasty looking. The freezer... More 

Helpful?
1 Thank thejetdog
San Gabriel, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 9, 2015

My wife & I stayed at the Extended Stay - Hotel Circle, just like we always do for Labor Day weekend. We encountered a few hiccups on our recent stay, however Mari & Assistant Manager Nayelly saved the day. Mari left the front desk to personally clean our room after we checked in. And, Nayelly rectified the entire matter.

Helpful?
2 Thank jguzman1074
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

I received a copy of your review, and wanted to thank you for positive feedback. I want to apologize for the issues that you experienced. I'm glad that the staff was able to rectify the problems and leave you satisfied with the outcome. Thank you again for sharing your experience with us. We look forward to welcoming you back in... More 

Corona, California
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 2, 2015

This hotel was a good rate and close to where we needed to be but was a bit disappointed. I got to the room and the TV didn't work, I figured it out--the plug on the back of the TV was loose. The room was a kitchenette and there wasn't even a glass to get a drink of water, no... More 

Helpful?
1 Thank jwuleo
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay did not meet our company’s high standards. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, we will be reviewing our room inspection procedures as well as making sure we... More 

Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 1, 2015

Booked a room for The Tiki Oasis weekend. Was not expecting much since it had a two star review, but we were pleasantly surprised. Room was clean, & the kitchenette was great to have. The only problem we had was that we needed a rollaway bed & they only have 1 or 2 on the entire premises & we never... More 

Helpful?
Thank Kimi B
Manager_11525, General Manager at Extended Stay America - San Diego - Hotel Circle, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to exceed your expectations! I truly appreciate your comments about our friendly staff and clean rooms. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
3 of 5 stars Reviewed August 25, 2015 via mobile

Pros: Room was spacious. Decent for cleanliness. Quiet. Friendly staff. Free breakfast not too shabby. Bathroom was spacious. We love the hotel's coin-op laundry room! Con/s: AC was acting up for 1 night (out of 5 nights).. it was hot, called front desk..they said maintenance is out during the night. Did not offer solution to the problem. We live in... More 

Helpful?
Thank Mary Lynn L
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed July 28, 2015

We were having no luck in our search for accommodations for the weekend in any of the hotels in the Hotel Circle. From the moment we set foot in this hotel the customer service was outstanding. They were able to accommodate us thanks to a single room that was reopened. Each of the front desk staff members was extremely helpful,... More 

Helpful?
Thank Victoria B
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