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All 268 San Diego hotels

Holiday Inn Express San Diego-Sorrento Valley

2.5 of 5 Hotel   |   5925 Lusk Boulevard, San Diego, CA 92121
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88%
Ranked #43 of 268 hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
John Paul C McKinney, Texas
  • Reviews (115)
  • Photos (37)
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  • Room tips (12)
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115 people have reviewed this hotel

Traveler rating
    64
    38
    6
    6
    1
See reviews for
27
21
9
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
McKinney, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here on business trips often (2013 and 2014). The staff are very hospitable and accommodating. I have no complaints with the rooms I stayed in. Ester and Veronica Antonio had been very helpful especially contacting our office and managing administrative related items so I don't have to worry about those things during my stay. Thank you!

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear you received “great service” while at our hotel. We strive in providing outstanding quality service and are touched you took notice. We appreciate your kind comments and agree that Ester and Veronica are vital... More

Broken Arrow, Oklahoma
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is immaculate. The breakfast buffet is good. The pool is clean. Now that we have the basics out of the way, let's discuss the AMAZING SERVICE that we received. We are traveling cross country on a family vacation. We had reservations and stopped at a gas station about 3 miles away as we were almost out of gas.... More

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our customer service is “far above and beyond”. We appreciate your compliments to CiCi. She really is a gem at the front desk and we are so glad you were happy with her service.... More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was immaculate. So clean. Everything looked new. Didn't feel like I had to keep my shoes on while walking around the carpet, like some of the other places we've stayed. Breakfast was great. Received wonderful service. Everyone who worked there was very friendly and very accommodating! Thank you to Ester at the front desk! We will stay here... More

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our guests rooms are “immaculate” and “so clean”. We work hard in providing a well-maintained property and are pleased you took notice. As you mentioned, we do offer a complimentary breakfast and are thrilled... More

Sacramento, California
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This Holiday Inn Express is near the I-805 freeway and near many restaurants and businesses in San Diego. My wife and I got in late at night after being on the road for 8 hours. We were greeted by Eli. He was very helpful and efficient in checking us in. He made sure we had water, the proper number of... More

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear that you received “friendly and efficient service” at our hotel. We strive in providing outstanding quality service and are delighted to have accomplished said task. As you mentioned, we are centrally located near several... More

Lansdale, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2014

My husband was sent on a business trip to San Diego and I was lucky enough to go this time.He always asks to stay at a Holiday Inn Express whenever he travels because of the good experiences he has had.What a nice hotel!!The staff were just as friendly and helpful as they could be.The whole property was kept immaculate.They work... More

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear you had the “best stay ever” at our hotel. We work hard in providing our guests with a well-maintained property, as well as outstanding quality service and are delighted to have accomplished... More

Los Angeles, California
Top Contributor
114 reviews 114 reviews
84 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed June 9, 2014

A week before my stay here, I started to look for places north of downtown San Diego that were location friendly for work. I do stay with locations from the Intercontinental Hotel Group, but not nearly as much as I did 5-10 years ago. I had never stayed at this property and it fit all of my requirements. I found... More

Was this review helpful? Yes 9
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear we “have won a new customer” with you. We strive in providing our guests with outstanding quality service, as well as a memorable stay and are thrilled to have accomplished such task. We look... More

Lynwood, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 1, 2014

Great stay great room clean ,breakfast good staff excellent job well come back I we'll come back for sure and the bed was very comfortable clean pool area and quite best stay in a while and old town just 15 min away

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express San Diego Sorrento Valley. We are thrilled to hear you had a “great stay” at our hotel. We strive in providing a well-maintained property and are thrilled you took notice. We look forward to your next stay with us and appreciate your feedback regarding your... More

Minneapolis, Minnesota
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for three nights in May 2014. My room and the hotel was very clean and I never heard any of the other guests so that was nice. The only issue with this hotel is that it shares a parking lot with Chili's and I had a difficult time finding a parking spot when I came back to... More

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express San Diego Sorrento Valley. We are thrilled to hear our hotel is “clean & quite”. We work hard in providing a well-maintained property and are delighted to know we have accomplished such task. We hope to see you again, during your next trip to San... More

Wilmington, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

Stayed at this hotel for a soccer tournament and was more than pleased with the whole hotel but more than the hotel itself I was more than impressed by their staff especially Cece at the front desk she really came through for us when the third party we booked through dropped the ball we would stay here again

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear you were “more than pleased with the whole hotel”. We work hard in providing outstanding quality service and are touched you took notice. We look forward to your next stay with us and appreciate... More

Las Vegas, Nevada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2014

excellent service by Esther from the front desk and very helpfull, the facility is very clean...all the staff were very polite and helpfull in giving directions to a close restaurant and stores that are close by...

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear you received “excellent service” from our staff members. We strive in providing outstanding quality service and are thrilled we have accomplished such task. We hope to see you again, during your next trip to... More

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Additional Information about Holiday Inn Express San Diego-Sorrento Valley

Address: 5925 Lusk Boulevard, San Diego, CA 92121
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego-Sorrento Valley 2.5*
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Also Known As:
Holiday Inn Express San Diego-Sorrento Valley Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#52 Family Hotel in San Diego #61 Business Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley. Located in the heart of Sorrento Valley, a high-tech community of the U.S. with companies such as Qualcomm, Motorola, Sony Online Entertainment, and Texas Instruments. This San Diego hotel is ideal for the business travel visiting this dynamic area and is looking for first class accommodations that are centrally located to all that San Diego has to offer.If you are coming to San Diego for pleasure the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley is ideal for couples and families that want be near all the San Diego attractions, beaches and night life. Be sure to visit one of our treasured attractions such as the world famous San Diego Zoo Wild Animal Park, SeaWorld San Diego California, LEGOLAND California or soak in the sun at one of our prestige beaches like La Jolla Shores or Pacific Beach. If you re into the night life be sure to wine and dine your self in the Gaslamp Quarter in beautiful downtown San Diego. At the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley we like to make sure our guest receive excellent customer service. We provide a FREE Express Start Breakfast Bar, FREE high speed wireless Internet, FREE Parking, FREE Shuttle Service (within a 5 mile radius) and FREE local calls.Stay Smart at the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley! ... more   less 
Number of rooms
79

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