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Holiday Inn Express San Diego-Sorrento Valley

#28 of 273 Hotels in San Diego
Certificate of Excellence
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5925 Lusk Boulevard, San Diego, CA 92121
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1 room 1 guest
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Holiday Inn Express San Diego-Sorrento Valley
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice big room, as advertised, high pressure showers, good free breakfast. What more can you ask for really? We booked there last minute as our previous hotel was a disaster, so it was pretty pricey, but the room was excellent with a very comfortable bed, great air conditioning, large TV, and a great shower/tub. Breakfast in the morning was free,... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear James B, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you had “a very positive experience” at our hotel. We strive in providing our guests with a memorable stay and are so pleased to have accomplished said task. As you mentioned, we do offer... More 

London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 21, 2015 via mobile

We stayed here for 2 nights at the end of June, having looked for somewhere with good access to the Zoo and La Jolla. No sooner had we arrived than we were pleasantly suprised with the friendly welcome and customer service. Eli gave us a map of downtown,and some handy tips around what to do and see in the city,which... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear P_hatch09, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear our hotel has “excellent service & value”. We work hard in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 6, 2015

If you're planning to go to Seaworld and the Safari park, I highly recommend this hotel. The location is in the center between the two places. This is the best hotel my family stayed in during our trip. They have a free wide selection of breakfast in the morning (including bacon). They also have free parking and most of all,... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Sirgeneral, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we are the “best hotel in Sorrento Valley San Diego”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

I was visiting the Qualcomm campus for a business trip and picked this hotel. The facilities were well kept and the room clean. Slept well, but covers are thin and I like thicker ones. I really liked that Chili's was out front as it made it easy for late night dinner and drink. The breakfast spread was pretty impressive.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Garrett M, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear “the facilities were well kept and the room clean”. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast... More 

Ottawa, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 22, 2015

If you don't use the pool or gym, you'll like this hotel. It's clean with friendly staff and pretty much the only good TV I've come across in my recent travels--good reception, fast channel changing, and plenty of selection. But if you want to work out, which is vital for me and caused me to switch hotels, you're out of... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Len G G, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the rare event you encountered during our stay. We take pride in providing our guests with a well-maintained property and are disappointed to have missed such an opportunity. Your concerns regarding the pool have been addressed with our staff and... More 

1 review
5 of 5 stars Reviewed April 21, 2015

Stayed here with my climbing team for our National Climbing competition. The staff was very kind and helpful. They even allowed us to hang out at the pool after ours so long as we kept the noise down. We had an excellent time here and the free breakfast was the cherry on top!

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Jorge C, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you “had an excellent time here”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and... More 

1 review
5 of 5 stars Reviewed April 20, 2015 via mobile

This hotel had the friendliest, most accommodating staff I've ever experienced at a hotel, hands down. Eli went above and beyond to remember us when we came and went through the doors, and did more than was expected to let us have a good time. Cece was incredibly nice and gave us the same courtesies, going out of her way... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear mb12345677, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you received “outstanding quality service” while at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. We also agree that Eli and Cece are great and... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 17, 2015

Stayed here for four nights on a business trip. The room was very clean and comfortable. The staff was excellent. Each person at the front desk remembered my name and always made a point to acknowledge me when I passed by. I don't think I have ever stayed at another hotel where I felt so welcome and at home. I... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Robert D, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you have never felt so welcomed and at home at a hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. We look forward... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

My family and I loved it here! We stayed here from our trip back from Sea World. Very nice and quiet. Staff very nice and helpful. Definitely will be staying here in the future. Breakfast was delicious. Not too crowded. Rooms are very clean .

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Cayetanos, Thank you Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we are a “perfect” hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and... More 

1 review
5 of 5 stars Reviewed March 10, 2015

I have been working at Qualcomm since Oct. 2014 and needed a place that was close and comfortable at a decent price. HIX fit the bill perfectly. The staff are amazing and very helpful when they are asked. They have made my M-F weekly stays since Oct., feel like a true Home away from Home!!! I Highly recommend staying here... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Patrick R, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you had a “great experience” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. We look forward to your next night... More 

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