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Holiday Inn Express San Diego-Sorrento Valley

2.5 of 5 5925 Lusk Boulevard, San Diego, CA 92121
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Certificate of Excellence 2014
Holiday Inn Express San Diego-Sorrento Valley
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Holiday Inn Express San Diego-Sorrento Valley
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131 reviews from our community

Traveler rating
    76
    41
    7
    6
    1
See reviews for
30
23
9
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (28)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (18)
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1 review
5 of 5 stars Reviewed 2 weeks ago

Our daughter attends UCSD and our visit lasted longer than planned. We stayed here and were very pleased with everything. From the warm greeting from Eli at the front desk to late check out the next morning! The room was so comfortable I had a very good sleep This will be our "go-to" hotel for our many planned visits to... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Deborah L, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you had a “great visit” at our hotel. We always aim to wow our guests and are delighted to have accomplished said task. We look forward to your next night with us and appreciate your... More 

Xi'an, Shaanxi, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

I just finished my business trip in San Diego and I lived in this hotel for a long time. The environment there is pretty good(clean and no noise) and the front-desk are very good. Because I'm new to San Diego, one of the front-desks whose name is Cece, she's very kind and do me bunch of favor, I'll never forget... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear hlcfan, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are delighted to hear you had an “excellent” stay at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a... More 

Campbellsville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

Very friendly staff. Nice location and typical amenities for a HIE. 1st morning a manager type greeted people in the breakfast area and asked how my stay was. I noted that the drain was a little slow. That evening when I took my shower, the drain had been fixed. The shower works great with a lot of flow and pressure,... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Hidbigo, Thank you for providing feedback regarding your stay at the Holiday inn Express & Suites San Diego Sorrento Valley. We are delighted to hear we have “very friendly staff” at our hotel. We strive in providing our guests with excellent quality service and are touched that you took notice. As you mentioned, we are centrally located near several... More 

Louisville, Colorado
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2014

Many thanks to the Holiday Inn Express front desk employee who upgraded me to a suite without me having to ask for an upgrade, *and* he let me check in early. The hotel was clean and quiet, and a felt like it was a good deal. It was scorching hot in San Diego when I was there, but the hotel... More 

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Terryjomo, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear “the hotel was clean and quiet”. We work hard in providing our guests with a well-maintained property and are touched that you took notice. As you mentioned, we do have a on-site fitness room and... More 

Wichita, Kansas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

We were visiting for both business and pleasure. Staying at the Holiday Inn Express made this trip very enjoyable! The room was very comfortable & clean. All of the staff was very friendly & helpful. I would like to recognize CeCe for being a pleasure to know! She went out of her way to meet our needs with helpful suggestions... More 

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Jan T, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear our hotel is a “wonderful place to stay”. We work hard in providing our guests with a memorable experience and are delighted to have accomplished said task. As you mentioned, we do offer a... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

Our family stayed at the Holiday in Express for one night of a lengthy roadtrip. I chose it rather quickly (after reading a few reviews) as we were driving into San Diego and hoped for the best. What a pleasant surprise! My hasty decision netted us a very large, very clean, quiet room. The beds were comfortable, and the room... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear JenG28, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our hotel is a “great deal”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary... More 

Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

Drove from Sacramento to The Hotel for a Wedding. Arriving late was no problem. Friendly quick check in, then to a nice clean and crisp room where we fell in to bed exhausted. Filling Breakfast, next morning!! Great location for us. only a 1/2 mile from the wedding site and the after party. Stayed 2 nites. Nice and quiet. Even... More 

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Dee Dee J, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our hotel was everything you wanted. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a... More 

Rancho Mirage, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014

The staff was very friendly. The room was larger than expected and clean. Free breakfast in the morning. Close to restaurants. The only complaint is it was priced a little higher than it should have been for a HIE.

Was this review helpful? Yes 5
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear PSWinona, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our “staff was very friendly”. We work hard in providing excellent quality service and are touched that you took notice. As you mentioned, we do offer a complimentary breakfast to our guests and are... More 

carson, California, USA
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 2, 2014

We went to a concert with the family to Jack Johnson in The Rimac Field and felt that the hotel is just what we needed. It was not that close (5-7 min) but it was not far either. The front desk staff was very cooperative and helpful. Especially the lady (wish I could remember her name Emily Ester ??? She... More 

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear jfamilycarson, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our hotel was “just what” you ”needed”. We work hard in providing our guests with a memorable experience and are thrilled to have accomplished said task. We hope to see you again, during your next... More 

Minneapolis
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 14, 2014

We selected this hotel because of the generally positive TA reviews, and stayed for 2 nights. Everything that has been written about the staff's enthusiastic and positive attitude is true, except for the two housekeepers who made us wait for our breakfast while they queued up to the pancake machine. On the positive side, the breakfast is at the upper... More 

Was this review helpful? Yes 7
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear DRLMinneapolis, Thank you for investing your time in reviewing our hotel. We are thrilled to hear we have “phenomenal staff” at our hotel. We strive in providing outstanding quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego’s famous attractions and are delighted you were able to enjoy them... More 

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Additional Information about Holiday Inn Express San Diego-Sorrento Valley

Address: 5925 Lusk Boulevard, San Diego, CA 92121
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego-Sorrento Valley 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express San Diego-Sorrento Valley Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn
Hotel Style:
#52 Family Hotel in San Diego
#62 Business Hotel in San Diego

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