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All 269 San Diego hotels

Holiday Inn Express San Diego-Sorrento Valley

2.5 of 5 Hotel   |   5925 Lusk Boulevard, San Diego, CA 92121
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88%
Ranked #37 of 269 hotels in San Diego
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
DRLMinneapolis Minneapolis
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121 people have reviewed this hotel

Traveler rating
    68
    39
    7
    6
    1
See reviews for
28
22
9
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Minneapolis
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We selected this hotel because of the generally positive TA reviews, and stayed for 2 nights. Everything that has been written about the staff's enthusiastic and positive attitude is true, except for the two housekeepers who made us wait for our breakfast while they queued up to the pancake machine. On the positive side, the breakfast is at the upper... More

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear DRLMinneapolis, Thank you for investing your time in reviewing our hotel. We are thrilled to hear we have “phenomenal staff” at our hotel. We strive in providing outstanding quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego’s famous attractions and are delighted you were able to enjoy them... More

Flint, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Service was great...... The front desk agent, Ester was absolutely wonderful........ The freshly baked complimentary chocolate chip and oatmeal cookies were delicious...... The breakfast was also pretty tasty. My only suggestion would be that the hotel provide larger pool side towels to fit the length of the lounge chairs..... I will highly recommend this hotel :)

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear LaToya B, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear the “service was great”. We strive in providing outstanding quality service and are touched that you took notice. As you mentioned, we do offer a complimentary breakfast to our guests and are so glad... More

Mount Pleasant
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is beautiful! The rooms are clean and modern.. the hotel staff is exceptionally friendly and hospitable!! They offered fresh baked oatmeal raisin and chocolate chip cookies everyday at 3 pm, they were delicious!!! I will stay here every time I am in the area.

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Leslie H, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear that you “enjoyed” your stay and that our “property is beautiful”. We work hard in providing our guests with a well-maintained property and are touched you took notice. We are also pleased to hear... More

Dothan, Alabama
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two weeks recently and the hotel was one of the cleanest I've been to. Staff was fantastic especially CeCe. Laundry area was very clean and even though I didn't use the pool it looked very clean and well maintained.

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Maggie N, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear you had a “great experience” at our hotel. We strive in providing a well-maintained property, as well as excellent quality service and are thrilled to have accomplished said tasks. As you mentioned, we... More

Rancho Cucamonga, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here this past weekend and all I have to say is IMPRESSIVE. The hotel was clean, the staff provided good service, the rooms were clean and spacious, and the breakfast buffet was very good with many options to chose from. We didn't use the pool due to rain, but the mini gym was usable, although tiny. Wifi is free... More

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Nikkie C, Thank you for reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear you had an “impressive” stay at our hotel. We strive in providing our guests with a memorable experience and are delighted to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are so... More

San Diego
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent stay especially on customer service by Marian Foster. She made my stay so easy, effortless, comfortable, and unforgettable experience. I highly recommend this hotel and looking forward for another stay in this same location.

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear JohnnyMack1221, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear you had an “excellent experience” at our hotel. We work hard in providing our guests with a memorable stay and are thrilled to have accomplished said task. We anticipate your next stay with us and... More

McKinney, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here on business trips often (2013 and 2014). The staff are very hospitable and accommodating. I have no complaints with the rooms I stayed in. Ester and Veronica Antonio had been very helpful especially contacting our office and managing administrative related items so I don't have to worry about those things during my stay. Thank you!

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear you received “great service” while at our hotel. We strive in providing outstanding quality service and are touched you took notice. We appreciate your kind comments and agree that Ester and Veronica are vital... More

Broken Arrow, Oklahoma
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

The hotel is immaculate. The breakfast buffet is good. The pool is clean. Now that we have the basics out of the way, let's discuss the AMAZING SERVICE that we received. We are traveling cross country on a family vacation. We had reservations and stopped at a gas station about 3 miles away as we were almost out of gas.... More

Was this review helpful? Yes 5
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our customer service is “far above and beyond”. We appreciate your compliments to CiCi. She really is a gem at the front desk and we are so glad you were happy with her service.... More

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 4, 2014

Our room was immaculate. So clean. Everything looked new. Didn't feel like I had to keep my shoes on while walking around the carpet, like some of the other places we've stayed. Breakfast was great. Received wonderful service. Everyone who worked there was very friendly and very accommodating! Thank you to Ester at the front desk! We will stay here... More

Was this review helpful? Yes 5
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our guests rooms are “immaculate” and “so clean”. We work hard in providing a well-maintained property and are pleased you took notice. As you mentioned, we do offer a complimentary breakfast and are thrilled... More

Sacramento, California
Contributor
13 reviews 13 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

This Holiday Inn Express is near the I-805 freeway and near many restaurants and businesses in San Diego. My wife and I got in late at night after being on the road for 8 hours. We were greeted by Eli. He was very helpful and efficient in checking us in. He made sure we had water, the proper number of... More

Was this review helpful? Yes 6
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear that you received “friendly and efficient service” at our hotel. We strive in providing outstanding quality service and are delighted to have accomplished said task. As you mentioned, we are centrally located near several... More

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Additional Information about Holiday Inn Express San Diego-Sorrento Valley

Address: 5925 Lusk Boulevard, San Diego, CA 92121
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego-Sorrento Valley 2.5*
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Also Known As:
Holiday Inn Express San Diego-Sorrento Valley Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#52 Family Hotel in San Diego #61 Business Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley. Located in the heart of Sorrento Valley, a high-tech community of the U.S. with companies such as Qualcomm, Motorola, Sony Online Entertainment, and Texas Instruments. This San Diego hotel is ideal for the business travel visiting this dynamic area and is looking for first class accommodations that are centrally located to all that San Diego has to offer.If you are coming to San Diego for pleasure the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley is ideal for couples and families that want be near all the San Diego attractions, beaches and night life. Be sure to visit one of our treasured attractions such as the world famous San Diego Zoo Wild Animal Park, SeaWorld San Diego California, LEGOLAND California or soak in the sun at one of our prestige beaches like La Jolla Shores or Pacific Beach. If you re into the night life be sure to wine and dine your self in the Gaslamp Quarter in beautiful downtown San Diego. At the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley we like to make sure our guest receive excellent customer service. We provide a FREE Express Start Breakfast Bar, FREE high speed wireless Internet, FREE Parking, FREE Shuttle Service (within a 5 mile radius) and FREE local calls.Stay Smart at the Holiday Inn Express Hotel & Suites San Diego Sorrento Valley! ... more   less 
Number of rooms
79

Questions & Answers

Questions? Get answers from Holiday Inn Express San Diego-Sorrento Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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