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Holiday Inn Express San Diego-Sorrento Valley

2.5 of 5 Hotel   |   5925 Lusk Boulevard, San Diego, CA 92121
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Ranked #31 of 270 Hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jan T Wichita, Kansas
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126 reviews from our community

Traveler rating
    73
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were visiting for both business and pleasure. Staying at the Holiday Inn Express made this trip very enjoyable! The room was very comfortable & clean. All of the staff was very friendly & helpful. I would like to recognize CeCe for being a pleasure to know! She went out of her way to meet our needs with helpful suggestions... More

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Jan T, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear our hotel is a “wonderful place to stay”. We work hard in providing our guests with a memorable experience and are delighted to have accomplished said task. As you mentioned, we do offer a... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed at the Holiday in Express for one night of a lengthy roadtrip. I chose it rather quickly (after reading a few reviews) as we were driving into San Diego and hoped for the best. What a pleasant surprise! My hasty decision netted us a very large, very clean, quiet room. The beds were comfortable, and the room... More

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear JenG28, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our hotel is a “great deal”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Drove from Sacramento to The Hotel for a Wedding. Arriving late was no problem. Friendly quick check in, then to a nice clean and crisp room where we fell in to bed exhausted. Filling Breakfast, next morning!! Great location for us. only a 1/2 mile from the wedding site and the after party. Stayed 2 nites. Nice and quiet. Even... More

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Dee Dee J, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our hotel was everything you wanted. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a... More

Rancho Mirage, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly. The room was larger than expected and clean. Free breakfast in the morning. Close to restaurants. The only complaint is it was priced a little higher than it should have been for a HIE.

Was this review helpful? Yes 4
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear PSWinona, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our “staff was very friendly”. We work hard in providing excellent quality service and are touched that you took notice. As you mentioned, we do offer a complimentary breakfast to our guests and are... More

carson, California, USA
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to a concert with the family to Jack Johnson in The Rimac Field and felt that the hotel is just what we needed. It was not that close (5-7 min) but it was not far either. The front desk staff was very cooperative and helpful. Especially the lady (wish I could remember her name Emily Ester ??? She... More

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear jfamilycarson, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear our hotel was “just what” you ”needed”. We work hard in providing our guests with a memorable experience and are thrilled to have accomplished said task. We hope to see you again, during your next... More

Minneapolis
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 14, 2014

We selected this hotel because of the generally positive TA reviews, and stayed for 2 nights. Everything that has been written about the staff's enthusiastic and positive attitude is true, except for the two housekeepers who made us wait for our breakfast while they queued up to the pancake machine. On the positive side, the breakfast is at the upper... More

Was this review helpful? Yes 6
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear DRLMinneapolis, Thank you for investing your time in reviewing our hotel. We are thrilled to hear we have “phenomenal staff” at our hotel. We strive in providing outstanding quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego’s famous attractions and are delighted you were able to enjoy them... More

Flint, Michigan
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 8, 2014

Service was great...... The front desk agent, Ester was absolutely wonderful........ The freshly baked complimentary chocolate chip and oatmeal cookies were delicious...... The breakfast was also pretty tasty. My only suggestion would be that the hotel provide larger pool side towels to fit the length of the lounge chairs..... I will highly recommend this hotel :)

Was this review helpful? Yes 7
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear LaToya B, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear the “service was great”. We strive in providing outstanding quality service and are touched that you took notice. As you mentioned, we do offer a complimentary breakfast to our guests and are so glad... More

Mount Pleasant
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 8, 2014

This property is beautiful! The rooms are clean and modern.. the hotel staff is exceptionally friendly and hospitable!! They offered fresh baked oatmeal raisin and chocolate chip cookies everyday at 3 pm, they were delicious!!! I will stay here every time I am in the area.

Was this review helpful? Yes 7
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Leslie H, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear that you “enjoyed” your stay and that our “property is beautiful”. We work hard in providing our guests with a well-maintained property and are touched you took notice. We are also pleased to hear... More

Dothan, Alabama
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed here for two weeks recently and the hotel was one of the cleanest I've been to. Staff was fantastic especially CeCe. Laundry area was very clean and even though I didn't use the pool it looked very clean and well maintained.

Was this review helpful? Yes 7
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Maggie N, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego Sorrento Valley. We are delighted to hear you had a “great experience” at our hotel. We strive in providing a well-maintained property, as well as excellent quality service and are thrilled to have accomplished said tasks. As you mentioned, we... More

Rancho Cucamonga, California
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here this past weekend and all I have to say is IMPRESSIVE. The hotel was clean, the staff provided good service, the rooms were clean and spacious, and the breakfast buffet was very good with many options to chose from. We didn't use the pool due to rain, but the mini gym was usable, although tiny. Wifi is free... More

Was this review helpful? Yes 5
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Nikkie C, Thank you for reviewing the Holiday Inn Express & Suites San Diego Sorrento Valley. We are thrilled to hear you had an “impressive” stay at our hotel. We strive in providing our guests with a memorable experience and are delighted to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are so... More

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Additional Information about Holiday Inn Express San Diego-Sorrento Valley

Address: 5925 Lusk Boulevard, San Diego, CA 92121
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego-Sorrento Valley 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express San Diego-Sorrento Valley Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn

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