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Holiday Inn Express San Diego-Sorrento Valley

#27 of 269 Hotels in San Diego
Certificate of Excellence
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5925 Lusk Boulevard, San Diego, CA 92121
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Holiday Inn Express San Diego-Sorrento Valley
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Holiday Inn Express San Diego-Sorrento Valley
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138 reviews from our community

Traveler rating
    80
    44
    7
    6
    1
See reviews for
32
24
9
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (31)
  • Jun-Aug only
    (55)
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    (30)
  • Dec-Feb only
    (22)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I loved it here! We stayed here from our trip back from Sea World. Very nice and quiet. Staff very nice and helpful. Definitely will be staying here in the future. Breakfast was delicious. Not too crowded. Rooms are very clean .

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Cayetanos, Thank you Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we are a “perfect” hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been working at Qualcomm since Oct. 2014 and needed a place that was close and comfortable at a decent price. HIX fit the bill perfectly. The staff are amazing and very helpful when they are asked. They have made my M-F weekly stays since Oct., feel like a true Home away from Home!!! I Highly recommend staying here... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Patrick R, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you had a “great experience” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. We look forward to your next night... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 3 weeks ago

While traveling from Las Vegas to Scripps in San Diego for cancer treatment each week, we have stayed at this Holiday Inn well over 25 times from July 2014 to March 2015. We always return to this property due to the excellent customer service and care provided by the Manager and her staff. Ester, Marion, CeCe and all other employees... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear HowardClaudia, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear our hotel has “the best customer service”. We strive in providing our guests with outstanding quality service and are touched you took notice. As you mentioned, we do offer a complimentary breakfast and are delighted you... More 

New Berlin, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I have stayed here numerous times over the past 5 years and always keep returning as it is an excellent hotel for easy in and easy out access 24 hours per day.......Great staff there from the moment you check-in til you check-out. highly recommend.

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Tomfishler, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we are an “excellent hotel”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. We look forward to your next night with us and appreciate... More 

Mentone, California
Top Contributor
113 reviews 113 reviews
44 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My wife and I were invited to our Granddaughter's Modern Dance Ballet in La Jolla, California Feb. 7, 2015. This property was 3.2 miles away and more reasonable than the upscale beachfront properties in the area. We arrived at 2 PM, and even thought the IHS REWARDS once again got my reservation screwed up, the staff found us a 2... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Vettefinderjim, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear our hotel was “just right” for your needs. We work hard in providing our guests with a memorable experience and are delighted to have accomplished said task. Please now your concern has been addressed with... More 

Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

My work require me to travel a lot, most of the time the hotels are cold places, but in this hotel the staff is very warm, make me feel at home. Always smiling and very kind and ready to make your experience more comfortable and good. Five stars for all, the manager always paying attention to our needs and requests,... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Pilar M, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear “the staff is the best” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. We hope to see you again, during your next trip... More 

Irvine, California
Top Contributor
135 reviews 135 reviews
30 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed January 30, 2015

We stayed at this Holiday Inn Express over a weekend earlier this month. If you want to be in downtown San Diego, this hotel is a bit out of the way. It's more in the suburbs. But the drive into town is not bad at all, as long as you avoid the evening commute. We were warmly welcomed by the... More 

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Jvptravels, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you room was “wonderful and spacious”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and... More 

1 review
5 of 5 stars Reviewed January 9, 2015

Our daughter attends UCSD and our visit lasted longer than planned. We stayed here and were very pleased with everything. From the warm greeting from Eli at the front desk to late check out the next morning! The room was so comfortable I had a very good sleep This will be our "go-to" hotel for our many planned visits to... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Deborah L, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you had a “great visit” at our hotel. We always aim to wow our guests and are delighted to have accomplished said task. We look forward to your next night with us and appreciate your... More 

Xi'an, Shaanxi, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

I just finished my business trip in San Diego and I lived in this hotel for a long time. The environment there is pretty good(clean and no noise) and the front-desk are very good. Because I'm new to San Diego, one of the front-desks whose name is Cece, she's very kind and do me bunch of favor, I'll never forget... More 

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear hlcfan, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are delighted to hear you had an “excellent” stay at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a... More 

Campbellsville, Kentucky
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2014

Very friendly staff. Nice location and typical amenities for a HIE. 1st morning a manager type greeted people in the breakfast area and asked how my stay was. I noted that the drain was a little slow. That evening when I took my shower, the drain had been fixed. The shower works great with a lot of flow and pressure,... More 

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review

Dear Hidbigo, Thank you for providing feedback regarding your stay at the Holiday inn Express & Suites San Diego Sorrento Valley. We are delighted to hear we have “very friendly staff” at our hotel. We strive in providing our guests with excellent quality service and are touched that you took notice. As you mentioned, we are centrally located near several... More 

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