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Extended Stay America - San Diego - Sorrento Mesa

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9880 Pacific Heights Boulevard, San Diego, CA 92121 (Formerly Homestead Studio Suites San Diego - Sorrento Mesa)
Extended Stay America - San Diego - Sorrento Mesa
Best prices for: 1 room 1 guest
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Ranked #199 of 269 Hotels in San Diego
A recent review
3 of 5 stars Reviewed December 2, 2014
essence1974 California
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75 reviews from our community

Traveler rating
    34
    13
    8
    6
    14
See reviews for
12
4
12
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very dirty in general, including carpets and bathroom. Avoid this place if you are looking for value for money. A lot of things in the room do not work or have issues. Gets noisy in the evening and you will get a lot of second hand smoke.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I got there, and it had a kichenette, but no dishes or silverware or utensils. Also, no shampoo or conditioner, no coffee maker, no cups, no rack for towels in bathroom, ( just a broken small hook on door ) , no ice machine, no pool, oh, did I mention their full breakfast? ?? Coffee or hot chocolate, prepackaged muffins,... More 

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California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

Omar at the front desk was especially helpful. The hotel is a little dated. Good location one mile from the freeway. Even though the parking lot was full, I never heard a sound from the rooms around me. Breakfast is grab and go. Loved the free wifi, parking, and breakfast!

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed and had a peaceful stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Fremont, California
1 review
4 of 5 stars Reviewed September 2, 2014

My heartful thanks to ESA staff they are very friendly with positive attitude. It happened to me that ESA fashion valley got overbooked during labour day weekend. ESA staff and management re-booked the hotel in Sorrento Mesa and made my stay convenient. My special thanks to ESA fashion valley front desk staff (09/30/2014 - 9pm). You did awesome job. Sorrent... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2014

Very nice staff but the owners need to stop being so cheap. We were moved to three different rooms The first room the closet broke, the second room the door broke and it flooded on us. Then we are moved to the third room the bed was broken and if you sat on the edge of the bed it would... More 

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1 review
2 of 5 stars Reviewed August 30, 2014

I stayed at this hotel on 28th of August, last minute visit. Front desk guy Ivan was very helpful. Got to the room the bath room was not clean there were 2 places in the bath room where someone had clearly taken stuff from their nose and wiped it on the wall behind the toilet and near where the toilet... More 

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San Francisco, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

Pros: Quiet. Surrounded by storage facility and many business parks so not a lot of all-day tourist traffic. Friendly, helpful staff at front desk and around property. Comfortable, clean room with kitchenette. You will get whatever you need for the kitchen - just ask at the front desk. Extra linen is available whenever you need it. Appliances, hair dryer, air-conditioner,... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 24, 2014

Front desk staff chewed me out when I told him of a broken bed and non-working phone in the room just assigned and requested a different room. All amenities promised are not in the room, you have to ask the front desk. I asked for coffee pot and he just left that after a few hours, no coffee or creamer.... More 

Was this review helpful? Yes 2
Pasadena, California
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 7, 2014

Ended up at this location for one night by way of Hotwire. Check-in was fast and Demetrious was pleasant. Our room was small with no frills, but clean. On our way to our room, we saw several other guests walking around and doing laundry. It was very quiet at night. Parking was a little, tight, but there were enough spots.... More 

Was this review helpful? Yes 1
San Diego, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed June 1, 2014

The staff at this property was pleasant and helpful. However, the odor of cigarette smoke was overpowering in the first nonsmoking room that we were given. The second room still smelled of smoke but it was not as strong. The carpet was dirty. The condensation from the air conditioner leaked and soaked the surrounding carpet. (The desk clerk did provide... More 

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