i don't believe the general manager Amon has the rooms cleaned in-between guests. The first thing i noticed was the garbage left from the previous guest. I mentioned this to Jenn at the front desk but nothing came of this exchange. Later i discovered the kitchen utensil drawer is probably never cleaned (see picture). and if that is not gross... More

First of all, the Staff was very friendly. But the room seemed run down and dirty. Smudge marks and dirt on the walls and cabinets, the bathroom fan was really loud with no way to turn it off when the light is on and the floors were absolutely filthy. The floors seemed ok, (no stains, etc) but then I took... More

The staff was friendly and helpful. That is the only good thing to report. They had a large screen TV in the room but no channel guide. The bathroom fan was very noisy. The bed was pretty good but the bathroom tub was hazardous to anyone's health. There were no handles or grips and you risked a fall any time... More

The room was one of the cheaper ones available in the San Diego area. When we first arrived we noticed an odd smell in the room and I should have requested a different room right away, but I thought I could just air it out. It turns out that the odor just got worse. They have a kitchen in the... More

Well, it was not pleasant, the room stuck, not sure what it was but yuck! Food on the floor in the bathroom. The bed was broken on one corner. The fan never shuts off when the light is on in the bathroom - really annoying when I'm trying to listen to my morning news. Here is the kicker - I... More

My company put me up in this hotel for the second time and it was as horrible as the first time. When I checked into the first room it smelled so horrible I asked to be moved to another room - smelled equally as horrible, not to mention the TV did not work and the bed was broken. When I... More

The stay was excellent. The service was also excellent. For sure I will come again! The breakfast was good. When I came in the bathroom, it was very clean. Parking lot clean.... I'm thinking to spend my next vacation there!

Yes! I am so glad that I decided to stay at the Extended Stay America Sorrento Mesa in San Diego. From the second I arrived at the front dest, everything was handled promptly and the manager Mr.Thomas Giesel made me feel right at home with his friendly smile, and he was very intentive to my every request getting every detail... More

I've stayed in many extended stay hotels in many cities over many years, but this was the worst and smallest one I've stayed in. The rooms are small, loud and need to be updated. The charge is on par with full service hotels but the service is well below par. The room was extremely noisy. Too much noise from the... More