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Hilton San Diego Gaslamp Quarter

#88 of 273 Hotels in San Diego
Certificate of Excellence
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401 K Street, San Diego, CA 92101
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1 room 1 guest
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Hilton San Diego Gaslamp Quarter
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1,261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Greenville, South Carolina
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here for a conference that was held at another hotel by the exhibition center. The location was great because the conference location was a 5 minute walk and the exhibition center was just across the street. Also good proximity to plenty of dinner choices and The ballpark. Additionally you have to ask for a room in The Lofts... More 

Was this review helpful? Yes
OC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Hair in the bathtub and on the floor-disgusting! Sink made a strange gurgling sound whenever water was going down the drain. There was mascara on my pillowcase-couldn't fall asleep because I wasn't sure if the sheets were clean. Only 1/2 roll of toilet paper and there wasn't any extra in the bathroom-had to ask for it. Very outdated bathroom. Room... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
El Cajon, United States
5 of 5 stars Reviewed 3 days ago NEW

Amazing customer service!!! My initial contact with the hotel was less than I would have expected but when I brought it to the attention of the manager, the turn around was ABOVE & BEYOND!! The Loft Room is a great get-away room ... private balcony, high ceilings .... views of the city!! The overall feel of the hotel is classy... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Kimberly M, Wow! What a stellar review! We really appreciate your kind words about our staff, and thank you for giving us the opportunity to make things right after our less-than-grand first impression. Everyone on our team strives to make our guests feel right at home here at the Hilton Gaslamp. The Lofts on 5th Avenue certainly provide a... More 

Indian Wells, CA, United States
4 of 5 stars Reviewed 3 days ago NEW

Everyone at the hotel was very nice. Especially the bellhop, Berkeley. He went out of his way to answer out questions, give us directions and take care of our bags. Enjoyed our time at the restaurant also, very accommodating to our family. Could use a better coffee machine in the room though. Very bitter!!! We upgraded to a suite and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Thomas F, Thank you for reviewing our hotel. Berkeley is indeed an invaluable asset to our hotel with the amount of knowledge he carries. We find it fantastic that you found him helpful. Also, fun fact: we just placed new mattresses in all our hotel rooms during our renovation this year for your utmost comfort. We're very glad you... More 

San Diego, California
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This trip was myseld, my husband and 10 year old daughter. We booked this hotel for the proximity to Petco Park. We live in San Diego, but we had plans to see Taylor Swift and wanted to stay the night nearby to avoid the crowds. This hotel was perfect. It was only 3 blocks from the ball park. The staff... More 

Was this review helpful? Yes
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Dear kfoley, Seems to me as though you made full use of everything we have to offer and then some! We sincerely hope that you and your family enjoyed rocking out to T Swift. We really appreciate your compliments on our friendly service. All our staff pride themselves on delivering the warmth of hospitality in every interaction. We too enjoy... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This is a great place to stay in the Gaslamp area. We stay here every time we visit San Diego. It's close to all the restaurants and other activities of the Gaslamp area, walking distance to Petco Park, Seaport Village and a quick drive to Sea World and other area attractions. We had a great corner room this time on... More 

Was this review helpful? Yes
Brooke B, Manager at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Laura I, Thanks for being a repeat guest and for sharing so many amazing pointers about our hotel and our location with other Trip Advisor readers! We love that we are your hotel of choice in San Diego. And you are spot-on about our valet service: they are quick, efficient and friendly, on top of being so convenient. Can't... More 

Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hilton for 4 days while in town for a conference. This is the second time we've stayed at this facility although the first time it was a "Hampton Inn." The location is VERY convenient for restaurants, parks, shopping, and the baseball stadium. I felt safe day and night and loved having so much variety within walking... More 

Was this review helpful? Yes 1
Brooke B, Manager at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Lonnie S, Oh, you have no idea how much you made this fellow Midwesterner's day when you used the word "pop." Soda, schmoda - it's POP all the way! Love it!!! Now, for the next time you stay with us: rather than walking across the street for pop and snacks, stay right here in the hotel and enjoy the... More 

Palatine, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Spent 5 nites at the Hilton Gaslamp and had a great time celebrating the wifes B-day ! Very clean hotel, perfect location . We had a room on the 12th floor facing the small park. VERY quiet, and a nice view. Even got to see the fireworks on fri/sat nites from the room! The hotel staff were always avail and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brooke B, Manager at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Jeffrey A, This review is more awesome than a sky full of fireworks! Thank you so much for the amazing feedback and for spending your wife's birthday celebration with us. It is truly wonderful to hear that we made your stay so comfortable and carefree as that is always our aim. We hope you will come back and stay... More 

Los Gatos, CA
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotels bread and butter is trade show business. The location is great since you are already in the gas lamp district so restaurants and night life are all around you. It is also very close to the baseball stadium so it pays to be aware of when event attendees are coming and going so you aren't. Epic traffic jams.... More 

Was this review helpful? Yes
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

EZHawk, Thank you for reviewing your stay with us. Sage advice on downtown traffic, there. But thankfully, as you point out, we're a short walk from PetCo Park, the Gaslamp Quarter's nightlife, and many other uniquely San Diego experiences! We enjoy a prime location here in Downtown San Diego, and it sounds as though you made use of it, as... More 

1 review
4 of 5 stars Reviewed 1 week ago

If you are told you are in the Lofts- ask for a room change immediately unless you are an extremely sound sleeper. The noise levels from the street below from just average dining conversations to parade like cheering from the bar goers was heard late in the night on all 5 nights of the stay. In addition there was a... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

865judyg, Thank you so much for giving us a good rating, but it sounds as though we could have done more to score a perfect review from you. While we consider the Lofts on 5th Avenue rooms to be some of our premium, exclusive rooms, they do hold views of Gaslamp Quarter's 5th Avenue. Great for weekend getaway, but perhaps... More 

Hotel Review Summarization

What travelers say

  • Convention center(18)
  • Valet parking(5)
  • Train tracks(5)
  • Gas lamp(4)
  • Very nice(3)
  • Petco Park(3)
  • Great location(3)
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