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Hilton San Diego Gaslamp Quarter

#86 of 279 Hotels in San Diego
Certificate of Excellence
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401 K Street, San Diego, CA 92101
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2X Points Package
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Hilton San Diego Gaslamp Quarter
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1,380 Reviews from our TripAdvisor Community

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Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great stay and extremely helpful staff terrific for short distance to convention center, ballpark and a wide range of restaurants. Very friendly staff especially at breakfast. Look to get a room away from the trolley line can be a bit noisy even in high floors.

Helpful?
Thank John O
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Hello John O, Thank you for your feedback! We make it ridiculously easy for our guests to go only a short distance before finding all the fun of the Gaslamp Quarter with our awesome location. We're always happy to accommodate a request to get away from the trolley line, based on availability. Some guests don't mind it, but if you're... More 

Santa Barbara, United States
4 of 5 stars Reviewed yesterday NEW

Overall the Hilton Gaslamp was a very nice hotel. The room was spacious and the bed was very comfortable. The biggest plus of this hotel was its location - right across from the San Diego convention center. There are two pieces of advice I would give to guests staying at this hotel: 1) If possible I would request a room... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Asha W
Chino HIlls, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

This room was beside a constantly chiming elevator, all day and all night that's all I heard. I called to complain but was informed that the hotel was booked up and there was nothing to be done. On top of that, the roof my room looked out over was littered with trash, beer bottles, a deodorant, and cigarette butts -... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer E
Brooke B, Manager at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Jennifer E, Thank you for sharing your feedback after your recent stay. When a guest has an experience like this, we absolutely need to know. We are better than we showed you on this stay and sincerely appreciate you giving us your perspective. If you wouldn't mind, please contact me directly at bbeilby@hiltongaslamp.com with the room number you stayed... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was here for business but took the trolley bus tour on my day off. It was wonderful. Right in the middle of the Gaslamp district, close to bars, restaurants and a Starbucks. :) Very clean and friendly staff. I would stay here again and recommend to anyone.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank reebam2015
Brooke B, Manager at Hilton San Diego Gaslamp Quarter, responded to this review

Dear reebam2015, Thank you for the wonderful review! It sounds like you really enjoyed your time in San Diego and especially in the Gaslamp District. Thank you for recommending us to others and the next time you're in town, please stay with us and I'll likely run into you at that nearby Starbucks! Sincerely, Brooke, Hotel Manager More 

Toulouse, France
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, at walking distance from the Gaslamp Quarter attractions and Convention Center. Confortable room, good service. I have had some customers stay there when visiting San Diego. It is valet parking only. Getting the car back in the morning may have been a little long at times when several people were leaving the hotel simultaneously.

Helpful?
Thank iloveJD79
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Dear iloveJD79, We appreciate that we made such an impression on you that your customers come to stay with us as well. That's always great to hear! It doesn't hurt that we're so close to the main reasons for visiting Downtown San Diego- the Convention Center and the Gaslamp Quarter. Whether for business or pleasure, you and your guests can... More 

Escondido, United States
1 review
3 of 5 stars Reviewed 1 week ago

It was a comfortable stay but I found soap in the shower from the previous occupant. There was no drain stopper in the tub. Overall, the stay was a good one. The staff were very helpful and courteous.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lorraine P
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Dear Lorraine P, Oh gosh! That's not the sort of image we want to portray to our guests. Our Housekeeping staff normally strive to present a spotless, well-kept room for every guest that walks through our doors. We will definitely share this with our Executive Housekeeper. We appreciate your feedback and are pleased to hear you nonetheless enjoyed yourself overall.... More 

Bemidji, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Was incredibly efficient. We were very impressed and he made us feel special and welcome. (To note, his WPM exceeded 200). The room was very clean. We were upgraded to a room with a better view on the 9th floor, free of charge (once again thanks to Jordan). It was a king bed that couldn't have been more comfortable. We... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Hellokeechy
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Salutations Hellokeechy, First, picture me typing this quickly. Second, I'm so pleased to hear that you enjoyed your time with us! We're here to ensure that all our guests have a memorable experience with us, and I'm glad I could contribute to that. We're definitely well-situated in San Diego's Gaslamp Quarter; lots to do, lots to see. Should you come... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Good Location, Expensive and NOT WORTH IT. Gold HHonors Member beware - Free breakfast comes with limitation. Want eggs? pay more! Spread was terrible - Late Checkout means OUT BY 12pm if not they lock you out of your room. Gets you to wonder what happen to the normal guest... out by 10 am??

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Ken T
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Greetings Ken T, We're sorry to hear that you did not feel valued as one of our HHonors Gold Members. Our team's goal is to provide a problem-free stay and recognize you for your loyalty to Hilton Hotels. Our guaranteed checkout time for all guests is 12:00 p.m. We do offer late checkout based on availability. The Front Desk will... More 

Sacramento, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, great location, great service. Stayed at the Hilton Gas Lamp for 5 nights to attend a conference at the convention center. The location was perfect- located in the heart of the Gas Lamp and an easy 3 minute walk to the convention center and the waterfront. The room was clean and well appointed. My balcony had a great... More 

Helpful?
Thank PandaMeat
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Salutations PandaMeat, Thank you for reviewing your stay here with us. It sounds as though you took full advantage of our prime location in Downtown San Diego's Gaslamp Quarter, where our city has refurbished the historical buildings and repurposed them into some of the finest entertainment venues offered in Southern California. You have to mix work and play, right? We're... More 

Raleigh, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At checkout I received a folio that was inaccurate by roughly $400. I pointed this out at the front desk but was told that the charges were accurate. I did not have a lot of time to dispute this because I needed to catch a flight. A day later, after returning home, I spoke to a manager by phone who... More 

Helpful?
1 Thank Skyhuntr
Jordan H, Manager-On-Duty at Hilton San Diego Gaslamp Quarter, responded to this review

Greetings Skyhuntr, Our apologies for the confusion caused by the apparent errors on your folio, and for bringing this to our attention. Your feedback is invaluable for ensuring our hotel staff prevent these sorts of errors and provide an accurate folio at the time of checkout. Please let us know if you need further assistance with seeking reimbursement from your... More 

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