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Courtyard by Marriott Rancho Bernardo

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11611 Bernardo Plaza Court, San Diego, CA 92128
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Courtyard by Marriott Rancho Bernardo
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92 Reviews from our TripAdvisor Community

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Traveler rating
    33
    38
    13
    7
    1
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30
15
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a very good experience, The hotel is nice and quiet. Though is it an old hotel, rooms are clean I believe it is renovated. Staff is very good and the room service is fantastic. I will prefer to stay again for courteous and friendly staff and service.

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Virginia Beach, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First the highlights... 1) The front desk staff was as good as I have ever seen. Very attentive, very helpful. When one of my travel companions asked whether they had an umbrella to use, the gentleman behind the desk responded, only the one in his car. Of course she told him thank you anyway and not to bother. Next thing... More 

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Fresno, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older Courtyard. The room is somewhat dated but clean. Nice huge windows. What makes this Courtyard great is the staffs. Everyone is wonderful, friendly, and courteous. Restaurant has plenty of food options but limited beer/wine selection. No draft beer.

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

My fiancé lives in San diego and every time i come to visit I get the best service for an affordable price. Clean rooms, comfy beds, and the front desk is always nice. Steve and Jeremy both helped me out and were very accommodating. Steve especially helped me get my room at a good rate for future visits. -Sami R

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Colorado Springs, Colorado
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had several concerns, shared, but never resolved. The room type was wrong, ok I get once, but shelp back downstairs, only to be given yet another handicap access room, awful. The staff's reaction tells a tale too - oh sorry, we don't show that is a handicap room? Really? This is your hotel, why wouldn't you know? The situation... More 

Was this review helpful? Yes 1
Joseph T, Front Office Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

First, thank you for bringing this matter to our attention. I have reviewed the proper procedure for reporting any suspicious activity outside hotel grounds with the Front Office staff. There is a business association that manages Webb Park and the pond that we can report concerns to. Please know that we have made the business association aware of this situation.... More 

San luis obispo, California, United States
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 16, 2015

We recently returned from a 2 night stay. The location was great, close to the freeway for easy transport to downtown SD. Plenty of food options nearby and a very cool lake area behind the hotel. Very relaxed vibe with an outstanding staff made our stay excellent!

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San Jose, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

This hotel and team have excellent mind-set of what they must do for customer. I needed simple business center function, and they have a good one at the same 1st floor. There are several food choice abound the hotel. It's a walking distance.

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Los Angeles, California
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 29, 2015

I like this hotel...it have nice park on the back of hotel..and restaurant around it...banks and church just across the street. Nice place for relax and not far from san diego zoo and safari. Also not far from Joe's BBQ in San Marcos..best BBQ place in San Diego.

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Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed May 25, 2015

We were booked here on a block of rooms for a tournament so we didn't choose this hotel on our own. We had a king room with a pull out sofa bed for 2 adults and 2 children. The hotel and the room itself were very clean and Hotel staff was very friendly. I deducted 1 star because the room... More 

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St. George, Utah
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015

Wow what a wonderful experience and stay that I had at this hotel. It is hidden away in a quiet area very peaceful and away from the hustle and bustle of the city. Very clean and spacious rooms, comfortable beds, nice shower. The outdoor pool and hot tub are amazing. We had a nice view from of our room of... More 

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