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All 270 San Diego hotels

Courtyard by Marriott Rancho Bernardo

3.0 of 5 Hotel   |   11611 Bernardo Plaza Court, San Diego, CA 92128
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Ranked #125 of 270 Hotels in San Diego
A recent review
3 of 5 stars reviewed 3 weeks ago
frankfurt9882 Gilbert, Arizona
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45 reviews from our community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Gilbert, Arizona
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall it wasn't too bad except when we asked for two extra blankets we only received one. When the housekeepers came to clean they took all 5 of our towels and only replaced them with three. This was not acceptable due to the fact that we had 3 small children with us. Once settled into our room, we received an... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for your detailed review of our hotel. While I'm glad that you were happy enough to return in the future, I am profoundly sorry for the fact that we checked another guest into your room. This is unacceptable and I am very sorry. Please contact me if you feel there is anything I can do to make it... More

Los Angeles, California
Top Contributor
51 reviews 51 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 6, 2014

We live about 2 hours away from this area and decided to stay here so we can get an early start the next day for our visit to the San Diego Zoo Safari Park. We arrived about 1 1/2 hrs early, prior to the 4pm check in time and had reservations for 3 rooms. They were able to check us... More

Was this review helpful? Yes 2
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Christine, I am so sorry for the incident you experienced at check-in. In the future we'll be sure to leave that scene for TV and the movies and not for our guests. I'm happy to read that the rest of your stay with us was pleasant. While our hotel may be a bit "seasoned", we're very proud of the recent... More

Tehachapi, California
Top Contributor
293 reviews 293 reviews
33 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed August 6, 2014

So it's a long way to the bay, especially in traffic (30-45 minutes), but worth it. Friendly, helpful staff, Starbucks, free parking, high end civilization here. And like all Marriott's I have stayed at, it is very comfortable. Golf courses nearby, just about anything you want, pool, food, and a well deserved rest. If Frank S. likes it, it's gotta... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

I'm so glad to see that "Frank S likes" the Courtyard by Marriott at Rancho Bernardo!. Thank you so much for your remarks regarding your stay with us. We are very happy that our service and product made such a positive impression during your visit. We look forward to seeing you again the next time you're in San Diego! More

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 2, 2014

I stay over 80 nights a year at Marriott properties. From Fairfield to JW Marriott. Marriott Courtyard's in general are targeted at the business and up-scale vacation market. While not a Marriott proper, Courtyards are always a good choice for me for value and location. But this Courtyard is better. The facility and the surrounding area. Complete with all the... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Wow! Thank you so much for the high praise regarding our hotel. At the Courtyard by Marriott at Rancho Bernardo we are proud to offer the newest Courtyard amenities throughout our public space and rooms including the new Bistro. At the same time, we take great pride in being unique. We're all very happy that you enjoyed your stay and... More

Irvine, California
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 31, 2014

This hotel is perfect if you need a hotel in the area either for business or for a quick stay. The hotel has good size rooms and very clean. Hotel has a pool in the back. It also has a cafe downstairs that serves coffee, deserts, pastries, etc and also serves alcohol drinks. The cafe has good amount of tables... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

I appreciate you praise for the Courtyard by Marriott at Rancho Bernardo. We are especially proud of our new Bistro and I'm glad to see that our guests are enjoying the selection and comfortable environment that it provides. While I cannot take credit for the lovely Webb Park adjacent to our outdoor patio and pool area, I am happy to... More

Senior Contributor
37 reviews 37 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 28, 2014

Ok, so I have visited a lot of hotels while traveling for both my daughters different soccer teams. This hotel is definitely not a vacation destination, but it is perfect for anyone who needs to be in that location for any kind of event. The rooms are really nice, the patio is gorgeous, and they let you bring in food... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for sharing your experience at our hotel. We believe that the Courtyard by Marriott at Rancho Bernardo is an excellent value for guests traveling to sports tournaments and we are happy to have the opportunity to host a lot of them. I am happy to hear that you enjoyed your stay and we look forward to hosting you... More

Eagle, Idaho
Top Contributor
58 reviews 58 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 20, 2014

I have stayed in many hotels in San Diego North area and this ranks as one of the best. Clean, quite well lit rooms. Beautiful surrounding. Nice pool and work out area. Only wish they had breakfast included.

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Hi Pam, Thank you for your wonderful comments regarding the Courtyard by Marriott at Rancho Bernardo! We really appreciate that you took the time to share your experience with other. As an option in the future, we do offer rates that include breakfast on our website or through our reservations lines. We hope to see you again the next time... More

Waterdown, Ontario, Canada
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 14, 2014

Well, despite reading a few reviews that suggested this property was tired and subpar for a Courtyard Marriott, I was a bit apprehensive about staying here. The experience was anything but worthy of concern. On arrival, after a long flight from Canada, I wanted an efficient check in with a comfortable room. Melissa (the desk clerk on duty) was very... More

Was this review helpful? Yes 1
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for your review of the Courtyard by Marriott at Rancho Bernardo! I especially appreciate your mention of the service that Melissa offered at check-in. We are very proud to have her as a member of our team. As you noted, we have recently renovated and are happy to offer our guests an outstanding product to go along with... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 6, 2014

Easy to find, no problem with parking, clean and good service. Close to restaurants, grocery stores to stock up on food for the long days at the park. Near RB Community Park. Plus mini frig and a microwave.

Was this review helpful? Yes
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for sharing your experience at the Courtyard by Marriott at Rancho Bernardo! We are the proud hosts of many sports teams throughout the year and take great pride in providing a friendly and relaxing atmosphere to allow team members to relax while they are off the field. Thanks again for taking the time to review our hotel. We... More

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 1, 2014

Clean, comfy room, let down by being right beside the freeway, with a single glazed window. Noisy air-conditioning too, so either hot & kept awake by the traffic, or cool but kept awake by the air conditioning. Average 'restaurant'.

Was this review helpful? Yes
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for taking the time to review our hotel and for sharing your experience at the Courtyard by Marriott San Diego Rancho Bernardo. In your review you mentioned that you had difficulty sleeping during your stay. Please accept our sincere apologies for the inconvenience you experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not... More

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Additional Information about Courtyard by Marriott Rancho Bernardo

Address: 11611 Bernardo Plaza Court, San Diego, CA 92128
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Rancho Bernardo 3*
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Also Known As:
Courtyard By Marriott Rancho Bernardo Hotel San Diego
Courtyard San Diego
Courtyard Rancho Bernardo
San Diego Courtyard
San Diego Marriott

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