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Courtyard by Marriott Rancho Bernardo

3.0 of 5
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11611 Bernardo Plaza Court, San Diego, CA 92128
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1 room 1 adult
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110 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A small group met on site for a couple days for meetings and stayed at the hotel. The rooms were nice and typical for a Courtyard property. The location was very convenient. The check in staff was pleasant and helpful. The catering staff was a little unorganized and slow to act/react for our meetings etc...

Helpful?
Thank Stephen C
Maureen C, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for your review. I appreciate your feedback and have discussed the details of your recent stay with my staff. I hope you'll choose to stay at the Courtyard Rancho Bernardo again the next time you're in San Diego. More 

Grayslake, Illinois
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel for three nights during an off site Rapid planning meeting. I didn't know what to expect because of a bad recent experience with the Courtyard in Old Town San Diego. I'm happy to say that my experience was very good at the Rancho Bernardo Courtyard. My room was up to date and the bed was... More 

Helpful?
Thank gad38
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I wanted to put in a good word for Chelsea at the front desk. She was extremely friendly, very welcoming after a long flight, and helped give great recommendations to restaurants in the area. The Marriott family is lucky to have a GREAT employee in Chelsea!!

Helpful?
Thank Jay S
1 review
5 of 5 stars Reviewed December 20, 2015

Checking in is so easy and service is TOPS!!. If you need a cab, you will want to call USA Cab and ask for Abe at 619-203-2543. He was early to pick us up to take us downtown San Diego, we had our meeting and we called him when we were finished. He was there within 10 minutes and took... More 

Helpful?
Thank Madonna J
ontheroadagn7
Level Contributor
365 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed December 19, 2015

Friendly from the moment you walk in the door until you check out. This hotel was in a great location. I asked for dinner recommendations and they suggested I walk out the back of the hotel to Urge - great choice! I am on the road all the time and sometimes you come across something that shows a hotel is... More 

Helpful?
Thank ontheroadagn7
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 5, 2015 via mobile

When I checked in, I went to front desk. There was a guy checking in and there was girl on the other side I asked if it was ok that my car was right out front. He said no problem. Received my paper work and keys I had to ask where the room was I went to my car to... More 

Helpful?
1 Thank Sheila P
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 1, 2015 via mobile

I stayed here for 2 days. my stay was good. front desk is very helpful here. I had healthy Breakfast. I would recommend this hotel in this locality. They provide free shuttle for pick up and drop within certain miles from hotel

Helpful?
Thank anil n
Los Angeles, California
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 27, 2015

I'm gonna stick out my neck and give this place 4 stars. Why? Because the service was exceptional, given there were so many people staying here for a soccer tournament. In fact, this was the most positive experience I've had in 6 years of traveling all over Southern California for soccer tournaments. 1. Check-in: Friendly & fast. Further, offered us... More 

Helpful?
Thank Melissa L
1 review
2 of 5 stars Reviewed October 12, 2015

4 stars for the hotel front desk and the cleaning staff. 0 stars for the hotel management. Was there as a part of a wedding block for a wedding and the place was shockingly unorganized. I am typically partial to Marriott through the years but this experience had convinced me to avoid Marriotts in the future. The check in and... More 

Helpful?
Thank Alex C
Level Contributor
7 reviews
5 of 5 stars Reviewed September 26, 2015 via mobile

I booked online and then our plans changed a bit so we had to change our room type last minute and it was not an issue, we were given the initial price we booked at too instead of the small fee for the change. The staff is helpful and seem to really enjoy their jobs which is great. The hotel... More 

Helpful?
Thank Alexandequa
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