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Courtyard by Marriott Rancho Bernardo

3.0 of 5 11611 Bernardo Plaza Court, San Diego, CA 92128
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Courtyard by Marriott Rancho Bernardo
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Courtyard by Marriott Rancho Bernardo
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53 reviews from our community

Traveler rating
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    19
    10
    6
    0
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10
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel with a lively clean bright room. Stayed here because we had a wedding nearby. Nice little lake behind to sit and watch the ducks. Breakfast in the little cafe was nice and you pay for it upfront. Suited all our needs. Would certainly stay here if we ever came this way again.

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1 review
5 of 5 stars Reviewed October 18, 2014 via mobile

after driving from lax and not knowing where to go and being tired we knew the "Marriott" brand would always be a good place but the staff here was extremely helpful and the pool was great too. Will stay here again

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Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 10, 2014

Stayed at this Courtyard Marriott for a business trip to San Diego. I have no complaints at all about this hotel and I really like the little property it sits on. The hotel staff is very professional and does there best to accommodate your needs. I really liked the set up of their restaurant. This is my second stay here... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for your review of the Courtyard by Marriott at Rancho Bernardo. We are happy that you enjoyed your visit and look forward to seeing you again during your next visit. More

Lancaster, California
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 8, 2014

I have no complaints about the staff, but the rooms were nothing special. For the price paid, I expected nicer accommodations and more amenities thrown in for free. I'm accustomed to free breakfast and an evening hospitality hour with complimentary snacks and drinks. Nothing like that here.

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

I am sorry that your experience at the Courtyard by Marriott at Rancho Bernardo was not up to your expectations. We pride ourselves on providing excellent service at and exceptional value and I apologize that you did not feel the value was fair for the price. While we don't offer many of the complimentary services such as continental breakfast that... More

Prague, Czech Republic
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 29, 2014

This Marriott Courtyard has the most beautiful view of a large pond filled with swans, ducks and flowers. A walking path around the pond is the perfect way to start or end a day. It is also close to some shopping and good restaurants. The associates were very friendly and helpful.

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thanks you so much for your wonderful review of the Courtyard by Marriott at Rancho Bernardo! We hope you visit us again soon. More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

it was good service and freindly workers good houskeeping good view to the lake with ducks , turtles and fish.The inside of the hotel is beautiful, the staff was very friendly, and the experience was fantastic. Whether it be for personal I HIGHLY recommend this place to anyone. Their newly renovated business center is well-equipped with a snack lounge, comfortable... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

We certainly appreciate your wonderful review of the service you received while staying at the Courtyard by Marriott Rancho Bernardo! We pride ourselves on offering a great product, excellent location and, most of all, exceptional service. Thanks for sharing your experience! We hope to see you again. More

Seattle, Washington
Top Contributor
58 reviews 58 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 25, 2014

We were in town for a wedding and received a great rate so was happy about that. The hotel itself seemed fine, it was clean, etc however there didn't seem to be much more to it. My room was fine in terms of temperature however I went to a friends room and there was barely any air coming out. Also,... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for your comments regarding the Courtyard by Marriott at Rancho Bernardo. While we are adjacent to Webb Park and offer convenient access to many local attractions including many wineries and the San Diego Zoo Safari Park, when walking, our hotel is situated in an area that is perhaps more convenient for our many business travelers. The lobby Go... More

San Diego, California
1 review
5 of 5 stars Reviewed September 23, 2014

I recently used their Lakeside Room for a meeting. It was an absolutely wonderful space. The inside of the hotel is beautiful, the staff was very friendly, and the experience was fantastic. Whether it be for personal or business--like myself--I HIGHLY recommend this place to anyone. Their newly renovated business center is well-equipped with a snack lounge, comfortable couches, nice... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you very much for your kind remarks regarding our meeting space. Our catering and event staff are very proud of our hotel and we're always happy to hear that our guests appreciate it. We look forward to welcoming you back to the Courtyard by Marriot at Rancho Bernardo the next time you plan an event in our area! More

Gilbert, Arizona
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 29, 2014

Overall it wasn't too bad except when we asked for two extra blankets we only received one. When the housekeepers came to clean they took all 5 of our towels and only replaced them with three. This was not acceptable due to the fact that we had 3 small children with us. Once settled into our room, we received an... More

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Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Thank you for your detailed review of our hotel. While I'm glad that you were happy enough to return in the future, I am profoundly sorry for the fact that we checked another guest into your room. This is unacceptable and I am very sorry. Please contact me if you feel there is anything I can do to make it... More

Los Angeles, California
Top Contributor
58 reviews 58 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 6, 2014

We live about 2 hours away from this area and decided to stay here so we can get an early start the next day for our visit to the San Diego Zoo Safari Park. We arrived about 1 1/2 hrs early, prior to the 4pm check in time and had reservations for 3 rooms. They were able to check us... More

Was this review helpful? Yes 2
Carl A, General Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

Christine, I am so sorry for the incident you experienced at check-in. In the future we'll be sure to leave that scene for TV and the movies and not for our guests. I'm happy to read that the rest of your stay with us was pleasant. While our hotel may be a bit "seasoned", we're very proud of the recent... More

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Additional Information about Courtyard by Marriott Rancho Bernardo

Address: 11611 Bernardo Plaza Court, San Diego, CA 92128
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Rancho Bernardo 3*
Number of rooms: 210
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Also Known As:
Courtyard By Marriott Rancho Bernardo Hotel San Diego
Courtyard San Diego
Courtyard Rancho Bernardo
San Diego Courtyard
San Diego Marriott

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