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Courtyard by Marriott Rancho Bernardo

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11611 Bernardo Plaza Court, San Diego, CA 92128
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1 room 1 guest
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Courtyard by Marriott Rancho Bernardo
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Courtyard by Marriott Rancho Bernardo
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Courtyard by Marriott Rancho Bernardo
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97 Reviews from our TripAdvisor Community

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Traveler rating
    35
    41
    13
    7
    1
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33
15
4
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shavertown, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 days and it was my first time at this hotel in his area of Sam diego so I needed help with suggestions on dining shopping and attractions The staff was oh so helpful and very courteous and provided great recommendations. I thoroughly enjoyed my stay and they helped make my trip all that more enjoyable. This... More 

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Maryland
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel. Room was quiet considering so close to the freeway. The rooms have microwave and fridge/freezer combo. The front desk staff was not overly friendly. I also was locked out of my room after I asked for a late checkout. The clerk explained the rooms reset. He should have take care of this. He was by no mean... More 

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Easton, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed as part of a group. Price was very affordable and a good value for the stay. The entire hotel was very clean. I remember the bathroom being slightly aged but it was nothing to ruin our stay. Our room was a king bed, a nice size with view facing window. The window curtain was just long enough to... More 

Was this review helpful? Yes 1
Los Angeles, California, USA
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our basketball team stayed here for a tournament, The great thing about this hotel is they have tables by the pool and you can bring in your own food, drinks and alcohol, The rooms are average Marriott rooms but the lobby is nice for hanging out late, They had a free breakfast for the basketball teams but it was cold... More 

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scottdale
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is by far the nicest courtyard that I have stayed at and I have stayed at many. Their customer service is off the charts. We left items in the room and we actually were able to get them back. The hotel lay out, breakfast area, etc. is unlike most courtyards and if you are a fan of courtyard you... More 

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Michigan
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 29, 2015

Had a very good experience, The hotel is nice and quiet. Though is it an old hotel, rooms are clean I believe it is renovated. Staff is very good and the room service is fantastic. I will prefer to stay again for courteous and friendly staff and service.

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Virginia Beach, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 27, 2015

First the highlights... 1) The front desk staff was as good as I have ever seen. Very attentive, very helpful. When one of my travel companions asked whether they had an umbrella to use, the gentleman behind the desk responded, only the one in his car. Of course she told him thank you anyway and not to bother. Next thing... More 

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Fresno, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2015

This is an older Courtyard. The room is somewhat dated but clean. Nice huge windows. What makes this Courtyard great is the staffs. Everyone is wonderful, friendly, and courteous. Restaurant has plenty of food options but limited beer/wine selection. No draft beer.

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Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed July 14, 2015

My fiancé lives in San diego and every time i come to visit I get the best service for an affordable price. Clean rooms, comfy beds, and the front desk is always nice. Steve and Jeremy both helped me out and were very accommodating. Steve especially helped me get my room at a good rate for future visits. -Sami R

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Colorado Springs, Colorado
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 28, 2015

I had several concerns, shared, but never resolved. The room type was wrong, ok I get once, but shelp back downstairs, only to be given yet another handicap access room, awful. The staff's reaction tells a tale too - oh sorry, we don't show that is a handicap room? Really? This is your hotel, why wouldn't you know? The situation... More 

Was this review helpful? Yes 1
Joseph T, Front Office Manager at Courtyard by Marriott Rancho Bernardo, responded to this review

First, thank you for bringing this matter to our attention. I have reviewed the proper procedure for reporting any suspicious activity outside hotel grounds with the Front Office staff. There is a business association that manages Webb Park and the pond that we can report concerns to. Please know that we have made the business association aware of this situation.... More 

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