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All 271 San Diego hotels

The Westin San Diego Gaslamp Quarter

4.0 of 5 Hotel   |   910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego) (Downtown)
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Ranked #45 of 271 Hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 27, 2012
leashfour Pawtucket, Rhode Island
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794 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin San Diego Gaslamp Quarter
See the most recent reviews
Pawtucket, Rhode Island
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 27, 2012

We really enjoyed our stay at the Westin Gaslamp Quarter. The beds really are heavenly. I can't even explain how well we slept here. I had read reviews about renovations taking place, but they seem to be finished and it looks amazing. The hotel was centrally-located for visiting various San Diego attractions and the valet service was quick and polite.... More

Was this review helpful? Yes 1
North Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 27, 2012

Stayed here for a week during a conference, and then a couple of additional days with the family. Even though the hotel had just went through an extensive renovation, I had problems with two of my rooms. First room had an A/C unit that sounded like a jet engine and woke me up in the middle of the night... Hot... More

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westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for taking the time to share your recent experience with Trip Advisor. I am happy to read you found the location and staff to be of great value. It is disappointing to hear about the hot water issues. We recently installed all new boilers and have taken the proper measures to ensure the water temperature is acceptable. I... More

Riverside, California
1 review
5 of 5 stars Reviewed August 27, 2012

I travel to San Diego frequently for weeks at a time on business, I have the choice of many hotels including the double tree and the bay front hilton. High caliber hotels typically offer very similar amenities, and dining, It's been in my experience that the employees are the key factor that will set an establishment apart from the rest.... More

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westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for your kind review and as a frequent corporate traveler, here at the Westin, we understand the importance of being comfortable while away from home. Kimberly is a great asset to our team and specifically our food and beverage operation. I am please she was able to leave a lasting impression on you that will have you returning... More

Suffield, Connecticut
Top Contributor
212 reviews 212 reviews
29 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed August 26, 2012

A group of us stayed here on a weeklong business trip in San Diego (actually Chula Vista). This was one of the recommended hotels partially because it is in the center of town so I decided to try it. I am glad we stayed here because it turned out to be a great location. The hotel is a short distance... More

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westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for your recent post on Trip Advisor regarding your stay at the Westin Gaslamp Quarter. We agree that our location is one of our best attributes behind out completely transformed property. Thank you for participating in the Make a Green Choice program. Conserving water, energy and other resources is rewarding for you and great for the environment. The... More

Auckland, New Zealand
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2012

We arrived early (0800) and were greeted by very helpful valet parking staff. Our bags were swiftly unloaded and we went to the desk to see if early check-in was possible. Andrea made us very welcome, and found us a vacant room immediately. The room was excellent: quiet, a large, comfortable bed, view of the harbour, everything working, good-size and... More

Was this review helpful? Yes 1
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for your recent post on Trip Advisor regarding your experience here at the Westin Gaslamp Quarter. I am pleased to read we created a great experience for you from arrival to departure. Thank you for personally recognizing both Andrea and Gabe for their outstanding customer service. I will ensure they are both recognized along with the valet team.... More

Toronto
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 23, 2012

We really enjoyed our stay here. It is in a perfect location in the Gaslamp quarter. Right in the middle of lots of great restaurants and bars. It is also close to the harbourfront and highway. The rooms were nice and clean and the staff were extremely friendly. There is free wifi in the lobby but you need to pay... More

Was this review helpful? Yes
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for taking the time to share your feedback with Trip Advisor. We truly value your feedback and appreciate you sharing it with Trip Advisor reviewers. I am pleased to read you enjoyed your overall experience and rated us a perfect 5! As a larger property in a downtown market, valet parking is quite the standard, with few offering... More

Hitchin
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2012

Just back from this hotel and I am already looking forward to returning. We stayed 3 nights here - rooms great, just what you want/need and in a great location. Just a very short walk away from the Gaslamp Quarter. There is a mall next door and there is also Panera opposite which us excellent for breakfast/lunch/coffee. We got a... More

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London, United Kingdom
Top Contributor
102 reviews 102 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed August 23, 2012 via mobile

Really enjoyed our stay here. Excellent service from the hotel staff. Really nice clean room. Lovely big comfy bed. You can request a free turn down service which was nice but they do come around 7pm! The bar was nice down stairs. Pool area was nice but a little small. I was shocked by the party feel in San Diego... More

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Rio de Janeiro, RJ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2012

I just checked-out from the hotel and I had a perfect stay!! The hotel has been renovated recently, so they have good facilities and it's a walking distance from the main bars and restaurants from San Diego. The service was outstanding!!! Julianne and Catherine from the Concierge were amazing, When I arrived, I left my computer in LA and they... More

Was this review helpful? Yes
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for your recent 5 out of 5 rating on Trip Advisor. We appreciate your feedback and kind words. Thank you for taking the time to personally recognize Catherine and Julianne from our Concierge team and Randa from the Front Office. I will ensure they are recognized within the hotel. We strive to leave lasting impressions with all our... More

Santa Monica
Contributor
17 reviews 17 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 22, 2012

First off, let me start by saying to ignore reviews from 4+ months ago. I stayed here before the renovation was complete, and I must admit that I still had a great stay, although it was quirky at the time. But now...can't believe what I'm seeing. Rooms are great. Lobby is fantastic. Quick check-in process. I will caveat and say... More

Was this review helpful? Yes 1
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for taking the time to share your perspective of our property from 4+ months ago when we were in the final stages of our transformation to now. I am so happy to read you enjoy the final product and are a returning loyal guest. We are the NEW Westin Gaslamp Quarter and very proud of our property, services,... More

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Hotel Summarization (Beta)

What travelers say

  • Horton Plaza(12)
  • Great location(7)
  • Very nice(5)
  • Valet parking(5)
  • Friendly and helpful(4)
  • Convention center(3)

Additional Information about The Westin San Diego Gaslamp Quarter

Address: 910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Diego Gaslamp Quarter 4*
Number of rooms: 450
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Also Known As:
Westin Gaslamp Quarter, San Diego Hotel San Diego

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