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All 269 San Diego hotels

The Westin San Diego Gaslamp Quarter

4.0 of 5 Hotel   |   910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego) (Downtown)
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87%
Ranked #40 of 269 hotels in San Diego
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 16, 2013
SusanM4 Brampton, Canada
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696 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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There are newer reviews for The Westin San Diego Gaslamp Quarter
See the most recent reviews
Chiang Seng
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 17, 2013

Water pressure for all taps and shower terrible, in fact unacceptable, if this was at home I'd be calling a plumber. They didn't change the bedding for the second night - double checked and there was no option to leave a "please don't change linens card." The charge for valet parking was ridiculous, I appreciate this was at my option,... More

Was this review helpful? Yes 3
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Denis046 - Thank you for taking the time to share your feedback with Trip Advisor and for choosing the Westin San Diego Gaslamp Quarter. It is unfortunate our hotel, it's amenities and the Westin sustainable initiatives were not what you were expecting. As a Westin hotel, we follow the brand standards and initiatives very closely. Sustainability continues to be a... More

Brampton, Canada
Top Contributor
66 reviews 66 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 16, 2013

Stayed here as this was sponsored by a conference I attended, and managed the 15 minute walk to the convention Center each day. The hotel is very well appointed, with on site restaurant. Spa like rooms were very comfortable. Especially liked the rain head shower. My room had a view of the Horton Plaza shopping complex.Fridge and coffee maker included... More

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

SusanM4 I am happy you enjoyed your stay and found the hotel to be well appointed and your room comfortable. The Heavenly Shower II is designed specifically to provide a spa-like experience while delivering a 50% reduction in water consumption over other showerheads so it was especially nice to know you enjoyed it! I know this trip was for business,... More

Los Angeles, CA
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2013

Location is excellent for those visiting the Convention Center or wanting to shop at Horton Plaza. I stayed here for business and to me it was the prefect hotel for a business traveler. Everything you would expect from a Westin. Property is very well maintained, rooms are clean and comfortable, service was amazing - Shayna Goodman at the front desk.... More

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

laskibum What a terrific review! I was so pleased that you found the hotel comfortable and I was especially happy to read about the “amazing” service you received from Shayna. I will certainly pass along your kind comments! Thank you for taking the time to post a review on TripAdvisor and we hope to welcome you back soon, whether on... More

Chandler, Arizona
1 review
4 of 5 stars Reviewed June 15, 2013

Our family was recently returning to AZ from Disneyland and we wanted to spend a few days at the beaches in San Diego. We reserved a room at the Westin Gaslamp Quarter and were a bit concerned that all of our "stuff" and our theme park haze might not be welcomed with open arms. Our trepidation diminished as soon as... More

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

DavH2o Thank you so much for choosing to stay with us on your way back to Arizona! I was pleased to hear that you enjoyed interacting with the staff, and with Paul in particular. He is one of our many superstars and I will certainly let him know the memorable impression he made on your family. With the hotel’s location... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 8, 2013

I recently stayed at the Westin while on holidays and we had a nice room on a high floor. The room was always cleaned to a high standard. I would have to say the location of the hotel was in a great spot especially since we didn’t have a car. It was in easy walking distance to the trolley and... More

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

traveltime It was very nice to read your review and hear how much you enjoyed your stay. It definitely is a plus when you can simply step out the front doors of the hotel and walk to so many places without having to rely on a vehicle. Being so close to a major shopping and entertainment mall, art galleries, PETCO... More

Sonoma, California, USA
Top Contributor
51 reviews 51 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

My family traveled to San Diego to sightsee and go to Legoland and the Zoo. This place did not disappoint! All staff members were exceptional. The room was comfortable and had a decent view of the harbor. This hotel was in a perfect location. If you go to a Padres game or want to go shopping downtown, this was the... More

Was this review helpful? Yes 2
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Mario A How nice to read that you and your family enjoyed your stay with us and were able to see and do so many things! Our location really can’t be beat. Whether for sightseeing, exploring the city or attending a sporting event – everything really is so close by and I’m happy to know you plan on returning. We... More

LA, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 6, 2013

Seriously could not be a better location for visiting downtown SD and the Gaslamp Quarter. Post office, mall, lots of great eateries right nearby. Room was clean and bright, overlooking the Quarter. Note that there is valet parking ONLY, and its $36/night, so factor that in to your price point. Staff was very nice about it when we left things... More

Was this review helpful? Yes 2
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Batmanda Thank you for your feedback and I am happy to know you enjoyed your stay. Hopefully on your next trip you will have a little more time to experience the many amenities the hotel has to offer. I would definitely recommend trying our restaurant, Pinzimini, as it is a favorite among both our guests and the local crowd. Be... More

Kent, Washington
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 6, 2013

My wife and I stayed for 2 nights at the Westin Gaslamp Quarter, and were very pleased with all aspects. The staff were very friendly and welcoming, the hotel was clean and modern and the rooms were nice. We had a great view of the bay during our stay, which was most excellent! They have a pretty nice outdoor pool... More

Was this review helpful? Yes 1
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

kwestalot It sure sounds like you and your wife really enjoyed your stay with us! I am happy you were able to explore the many nearby attractions. Hopefully we will have the opportunity to welcome you back on your next trip to San Diego and you’ll get a chance to visit our Westin Workout Fitness Studio. It certainly is impressive!... More

Halifax, Canada
Top Contributor
79 reviews 79 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 5, 2013

We stayed a night at this hotel as I had used points to stay a week at a competitor. But for Starwood's persistence in charging for in room internet for SPG members, ( a cash grab that I experience with no other chain I deal with - Marriott, Fairmount, Priority) I wish I had used my Starwood points and stayed... More

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

NSTraveller493 Thank you for your feedback and I am very happy that you enjoyed your stay and the many amenities both the hotel and our location have to offer. I noticed that you mentioned being a former Platinum member and would like to take this opportunity to invite you to consider renewing your membership. Along with the multitude of benefits... More

Los Gatos
1 review
4 of 5 stars Reviewed June 5, 2013

Lovely hotel, enjoyed my (Non-Feather) signature bedding! It was the parking and Vlaey staff that really epitomozed hospitality and customer care. Diego welcomed me and accomodated my questions and concerns. Very helpful and all with a smile. Upon my departure Christopher B. was warm and welcoming with a great smile and can-do attitude! He sent me along my long drive... More

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

SA M It was wonderful to read that you enjoyed your stay and, in particular, found the valet staff to epitomize hospitality. Comments like that are very rewarding and honestly just make my day! I also want to thank you for specifically mentioning Christopher. You can be assured I will share your feedback with him. Thank you for taking the... More

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Hotel Summarization (Beta)

What travelers say

  • Horton Plaza(12)
  • Great location(7)
  • Valet parking(5)
  • Very nice(5)
  • Friendly and helpful(4)
  • Convention center(3)

Additional Information about The Westin San Diego Gaslamp Quarter

Address: 910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Diego Gaslamp Quarter 4*
Reservation Options:
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Also Known As:
Westin Gaslamp Quarter, San Diego Hotel San Diego

126 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in San Diego #12 Luxury Hotel in San Diego #29 Family Hotel in San Diego #39 Romantic Hotel in San Diego #53 Business Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
The Westin San Diego Gaslamp Quarteris ideally located in the heart of downtown San Diego's historic and vibrant Gaslamp Quarter. Your unparalleled San Diego Accommodations include every imaginable amenity as well as proximity to all a Gaslamp Quarter Hotel offers: the very best of San Diego shopping, dining, entertainment and cultural activities. With striking bay and cityscape views, The Westin San Diego Gaslamp Quarter Hotel features 450 guestrooms and suites, all tastefully remodeled to create a sense of calm and balance—a sanctuary of soothing color palettes, natural wood and stone accents and stylish décor. It’s a Downtown San Diego hotel without compare. Here you will enjoy incomparable San Diego accommodations like a Heavenly Bed®, flat-screen TV and spa-inspired bath amenities. You will leave feeling rested, energized and renewed. ... more   less 
Number of rooms
450

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Ventura, California, United States
15 days ago
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