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The Westin San Diego Gaslamp Quarter

4.0 of 5 910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
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The Westin San Diego Gaslamp Quarter
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The Westin San Diego Gaslamp Quarter
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899 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin San Diego Gaslamp Quarter
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canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 23, 2014

Hot tub dated, room should have 2 queens rather than 2 doubles as a family of 4 sleeping in there is pretty tight. Good location. Very expensive parking but standard for area. Nothing special but just fine.

Was this review helpful? Yes
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

cdtrip_10 Thanks for your feedback. Yes, Clean, nice hotel is what we are but we are really more than that. Our service level at the hotel is second to none. From arrival to departure, our associates are here to make your experience memorable. Looking forward to welcome you back. Sincerely, Charles Cho Hotel Manager More 

Sherman Oaks
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 22, 2014

Far from 5th St., terrible room service (didn't even provide water), $38 a night valet and customer service was unsatisfactory. Not to mention valet parked my car where it was brought back extremely dirty the following day. They market this hotel as part of the Gaslamp Quarters but you have to walk a couple blocks through a sketchy area to... More 

Was this review helpful? Yes 3
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Emart27, We are located right next to the Horton Plaza mall. To get to 5th, you just have to go pass the mall and go 1 block down. I really do not know where the sketchy area was as we are located in the best part of San Diego Gaslamp Quarter based on our guest reviews and local standard. When... More 

Mannheim
Top Contributor
64 reviews 64 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 21, 2014

I stayed at this hotel for a few days for a conference. The check-in and check-out were efficient. The staff was very friendly and very helpful. The hotel itself is clean and modern. The room was clean and modern, flat screen TV and safe (big enough for laptop) included. Bottled water complimentary each day. The bed was soft but comfortable.... More 

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Honolulu, Hawaii
Top Contributor
129 reviews 129 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 20, 2014

national sales meeting had us staying here, right next to Horton plaza. tons of restaurants and shopping. staff was very attentive. only problem was you can only valet and it is $38 per night. so if you catch a taxi from the airport, which is only minutes away, you might want to skip the car. our room faced the entrance... More 

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Los Angeles, California
1 review
5 of 5 stars Reviewed February 18, 2014

This was my first time in San Diego. Although I have stayed at Westin hotels in other cities, the customer service I received at this particular location, completely changed by overall experience. I stayed at this hotel over the memorial day weekend. The price was reasonable compared to other hotels in the area. More importantly, Tiffany at the front desk... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014 via mobile

This was my family's first time in San Diego and our first time at a Westin Hotel. It was by far the best Hotel experience ever. Everyone from the valet attendants to the front desk clerks were courteous, professional, and helpful. I plan to stay at Westin hotels whenever I travel.

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
4 of 5 stars Reviewed February 13, 2014

As a SPG platinum member, I was very surprised with the quality of customer service at the hotel. It was truly genuine and we had some amazing experiences from check in to check out. There was even a circumstance when we requested assistance from room service and Austin identified our exact needs and even returned to help without us asking!... More 

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Irvine
Top Contributor
85 reviews 85 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 12, 2014

My sister and I stayed at this hotel while she attended a conference in San Diego. The hotel is an easy walk from the convention center BUT it is tucked away so you feel like you are on a little island with lovely shops and restaurants. The staff throughout the hotel very welcoming, helpful and accommodating except for the bar... More 

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Irvine
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

Our family visits this hotel a couple times a year and we always love it's proximity to the mall. Very convenient to be able to visit the CVS for snacks, the movie theater at night, and the food court for an inexpensive dinner. It's also a short trip to Sea World and the zoo, so perfect location.

Was this review helpful? Yes 1
Long Beach, California
1 review
5 of 5 stars Reviewed February 10, 2014 via mobile

For decades, I've stayed in numerous hotels in and out of the San Diego area; with and without kids. The Westin GQ has been the best! I've booked hotels through on-line travel services, AAA, directly through the hotel via phone, website and/or hotel rewards programs. Location, value, cleanliness, and professionalism of the staff stands out. It all started with Steven... More 

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Hotel Summarization (Beta)

What travelers say

  • Horton Plaza(12)
  • Great location(7)
  • Valet parking(5)
  • Very nice(5)
  • Friendly and helpful(4)
  • Convention center(3)

Additional Information about The Westin San Diego Gaslamp Quarter

Address: 910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin San Diego Gaslamp Quarter 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Westin Gaslamp Quarter, San Diego Hotel San Diego
Hotel Style:
#10 Spa Hotel in San Diego
#14 Luxury Hotel in San Diego
#29 Family Hotel in San Diego
#38 Romantic Hotel in San Diego
#52 Business Hotel in San Diego

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