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The Westin San Diego Gaslamp Quarter

#47 of 269 Hotels in San Diego
Certificate of Excellence
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910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
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The Westin San Diego Gaslamp Quarter
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952 reviews from our community

Traveler rating
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    348
    83
    26
    13
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165
244
35
322
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin San Diego Gaslamp Quarter
See the most recent reviews
New York City, New York
Top Contributor
66 reviews 66 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 11, 2014

I just got back from a 6 day stay at the Westin San Diego Gaslamp. The hotel is in a very good central location and has all the amenities you would expect. The entire staff is exceedingly friendly, professional, and most helpful. For example, I ran into a major problem with a document I had to send under a severe... More 

Was this review helpful? Yes 1
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear NYInternational, Congratulations on making the deal! I was extremely happy, and proud, to know that Maryna was able to help you through what I’m sure was a stressful time with a deadline looming over you. I will certainly let her know how much her assistance meant to you. We do have a very dedicated team here, and it’s stories... More 

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 10, 2014

Stayed at 1113 last Friday night the 4th. The Customer service was excellent, we got in quite late and was given room 1113 (upgrade as SPG GOLD) Im sure this is isolated (hoping that this is) issue to this particular room, but if you are given this room check the air-con and the filter below it. AC was not cold,... More 

Was this review helpful? Yes 2
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

c0mbiT, Thank you for being a loyal customer to Starwood family. I know you have been in contact with our management team and I appreacite the opportunity to serve you. Hope to welcome you back in the future for the best hotel expereince ever that I know we are capable of creating you. Be Well, Charles Cho Hotel manager More 

Cedar Rapids, Iowa
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

This hotel has a solid combination of room quality, customer service and a great location. Originally placed in one of about four rooms that have a block view, but Tiffany happily moved me to a room with a view. She also did a great job of treating me like a guest, as opposed to an occupant. All staff that I... More 

Was this review helpful? Yes
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Larry H, Thank you for letting us know about your recent experience here at The Westin San Diego Gaslamp Quarter. I was so pleased to read that you enjoyed interacting with the staff, and with Tiffany in particular. And of course I am glad you found our truly terrific location a plus! Be well, Keri Robinson General Manager More 

Pittsburgh, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2014

I stayed at the Westin a few weeks ago. My trip was twofold: the first four days were for a work conference, and the last two days, my partner was flying out to meet me so we could celebrate our anniversary. Since my work paid for the room, they booked me in the cheapest one available on Priceline: a room... More 

Was this review helpful? Yes 3
Boston, MA
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 5, 2014

This hotel is in a great location next to a mall and plenty of restaurants. It's always nice to be a few steps a way from a Starbucks. It is also close to Jimbo's (similar to whole foods) and a CVS. The staff here is super friendly and genuinely want to help. The gym is large for a hotel and... More 

Was this review helpful? Yes 1
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

maryseasee, Great location and super friendly t staff is right on. We are ideally located in the middle of everything and our great associates makes it better for your to enjoy your experience. We hope to welcome you back for even a better experience. Sincerely, Charles Cho Hotel Manager More 

San Diego, California
1 review
5 of 5 stars Reviewed April 5, 2014

I came for a convention, and I must say, I was treated the way a guest deserves to be treated. I needed a special meal that wasn't on the menu during our banquet, and the captain, Dawn Burke, filled my needs very quickly and with courtesy. That night we had a problem with our number of tables in the room,... More 

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Windsor, New Jersey
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed April 5, 2014

Stayed over a week for convention with the family. PRO- clean modern spacious rooms with pleasing neutral relaxing color scheme, rainfall showerhead, multiple carousel outlet plugs at desk, good gym, good little cafe for coffee and quick grab n go breakfast, good conference rooms, polite efficient front desk and concierge. Convenient as next to post office and a plethora of... More 

Was this review helpful? Yes 2
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

sparklegirl_19, Clean modern and spacious room with professional and helpful staff in a location that is second to none is us. You have descriped us very well. Thank you. We have a heated pool and jacuzzi that is a rare in city center hotels. Food and beverage is served through Room Service and menu is posted right by the phone.... More 

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2014

Upscale hotel in great, convenient location. Our room was clean and nice. It sits right next to an outdoor mall and the gaslamp quarter restaurants. The staff was very friendly. I would definitely stay again.

Was this review helpful? Yes
Burlington, Canada
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 4, 2014 via mobile

My husband and I stayed here for a night while we were in San Diego. We can't say a lot about the amenities but we can say that it's in a great location with lots of bars, restaurants and shops walking distance away. It's close to the airport and the front desk staff were wonderful.

Was this review helpful? Yes
Lusby, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 4, 2014

Great location. Great staff! Clean rooms, and nice lobby for gathering. I was there for a work conference and the dinning areas were clean, food was good and again the wait staff did an awesome job attending to all. Bravo!

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Horton Plaza(12)
  • Great location(7)
  • Valet parking(5)
  • Very nice(5)
  • Friendly and helpful(4)
  • Convention center(3)
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