We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin San Diego Gaslamp Quarter

#48 of 269 Hotels in San Diego
Certificate of Excellence
Hotel website
Hotel deals
910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Westin San Diego Gaslamp Quarter
Professional photos View all
Browse nearby
The Westin San Diego Gaslamp Quarter
Add Your Review

954 reviews from our community

Traveler rating
    482
    350
    83
    26
    13
See reviews for
165
244
35
324
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (954)
  • Mar-May only
    (198)
  • Jun-Aug only
    (244)
  • Sep-Nov only
    (278)
  • Dec-Feb only
    (234)
All months
There are newer reviews for The Westin San Diego Gaslamp Quarter
See the most recent reviews
Fort Worth
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights during an anniversary trip to San Diego. They gave us an "upgraded" room when we checked in since we were celebrating 10 years. When we got in the room, the air didn't work well at all (they were going through a heat wave that weekend) and the TV was messed up as well. We... More 

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear melstevens, Fist I’d like to wish you a happy belated anniversary! And secondly, I’d like to thank you for choosing to spend it with us. I’m glad you enjoyed your time in San Diego and that we were able to get you settled in a great room. We’d love the opportunity to welcome you back the next time your... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Staff by the name of James Obrien was trying to fix our fridge. He is the most polite and helpful Individual ever. He not only fixed our fridge problems but told us about interesting things to do in the city Good places to eat Westin is very lucky to have such staff

Was this review helpful? Yes 1
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Perviz M, James is one of our many superstar associates and I enjoyed reading about how he helped to make your stay a memorable one. I will share your comments with him and let him know you appreciated his efforts. Be well, Keri Robinson General Manager More 

Lakeville, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wanted to thank Richard and Paul at the Bell Stand for providing us with excellent service EVERYDAY! We looked forward to arriving in the lobby each morning to find out where Richard was going to send us off to for breakfast that day - he never disappointed us. When we decided we wanted a deli for lunch, they immediately started... More 

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear KCTV, I assure you that I will thank both Richard and Paul on your behalf. I was very pleased to read how helpful they were throughout your stay and I appreciate you taking the time to mention them by name. But I’m most happy to know that you felt as if you were “at home”. We strive to provide... More 

Gothenburg, Sweden
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel for a combined time off and conference. The hotel has nice friendly staff and the room i had, a double was spacious and light. It was also very tidy and clean which I appreciated. On the downside the hotel must have been around for a couple of years without refurbishing. It is in some ways old... More 

Was this review helpful? Yes
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Urban A, I am glad you enjoyed your experience. I really appreciate that you mentioned our friendly staff. Our goal is to provide every guest with exceptional service and I am glad you were able to connect to with our associates. Also, we have gone through a $25M transformation just a couple of years ago. That transformation, coupled with... More 

Michigan
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a business conference--what a great experience! The hotel is about 10 minutes from the airport (fare is about $16), including a nice drive past the harbor--beautiful! The Westin is in a great location--less than a block from shopping (Macy's, Nordstrom, CVS, and more) as well as restaurants (Panera across the street + several other restaurants within a... More 

Was this review helpful? Yes 1
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear VTXgirl, What a wonderful review! I'm so glad you enjoyed your stay. And thank you for mentioning Catherine at our concierge desk. She is definitely a gem and I will share your comments with her. We look forward to welcoming you back next time! Best, Keri Robinson General Manager More 

Kula, Hawaii
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just attended a conference at the Westin San Diego Gas Lamp. Wow! It was a great experience. Extremely Comfy Rooms, To die mattresses and pillows, Exceptional Customer Service, Great free Wireless service, Restaurant food quality was excellent, and location superb. Starbucks in the lobby but no vending machines. CVS right around the corner which is even better! Private, quiet and... More 

Was this review helpful? Yes
Montesano, Washington
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First, this is a nice looking hotel and is close to Gaslamp - just about 2 blocks to great restaurants and nightlife. About a mile down to the waterfront - pleasant walk away. BUT, the areas you have to walk through at night were questionable at best. I did not feel comfortable, as a single businesswoman, walking around at night.... More 

Was this review helpful? Yes 1
westingaslampSD, Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Letsdothisfamofsix, Next time around, please come to our own Grab n' Go place inside the hotel. We will serve you hot water for your tea without a problem. Our location is very safe to say the least. However, if you need any help, we have security officers 24 hours a day to help with any needs that you might... More 

Longmeadow MA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All big city downtown hotels are going to be very nice but pricey. Paying for parking when you plan on sightseeing and accessing your car more than once a day is expensive here, as they only have valet parking. It's very convenient compared to the public parking alternative, but the continuous tipping gets a bit much. Our room was very... More 

Was this review helpful? Yes
Warwick, Rhode Island
Top Contributor
133 reviews 133 reviews
14 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Unexpectedly stayed here for two nights over Valentines day weekend. After having a few flight cancellations on our way home from Hawaii we ended up with three days to kill in San Diego. Having made no plans on being in San Diego for more than a long layover we relied on the staff of the Westin for area information immensely.... More 

Was this review helpful? Yes
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Lizzabs, I never tire of hearing about a great experience a guest had, particularly when it pertains to the level of service our staff provided. We have a wonderful team and it's because of their passion for service that I beleive sets us apart. Hope to see you the next time you're on the West Coast! Until then... Be... More 

California
Contributor
18 reviews 18 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful and located in a great location. The room is spacious and comfortable. Check in was smooth and the front desk employee was awesome. The parking was outrageous. I understand parking is a premium in San Diego but $42 for valet only parking is outrageous. There is a public pay parking garage next door but they were... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Horton Plaza(12)
  • Great location(7)
  • Very nice(5)
  • Valet parking(5)
  • Friendly and helpful(4)
  • Convention center(3)
Questions? Get answers from hotel staff and past guests. Ask a question

469 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Room/suite (55)
Viewed
View from room (16)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Other (14)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (303)
Viewed
Amenities (25)
Viewed
Other (127)
Viewed
Heavenly King Room (44)
Viewed
Hot Tub (4)
Viewed
Pool (17)
Viewed
Restaurants and Bars (31)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Room/suite (11)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question