Stayed here for 4 nights - found the hotel to be convenient to the convention center (10-minute walk), near tons of restaurants, and the bed was very comfortable. Rated it good value because we reserved our room weeks ahead and received a very good rate. Decent fitness center, nice pool/jacuzzi area, and a mall next door - handy.
(I noted...
More
We stayed this week and the hotel is in a great location for the conference center with just a nice walk, 0.5 mile each way. No airport transfer, $15 by taxi at night, $12 during the day (I am a bad tipper !). The hotel is being remodelled, the good point is it won't impact on your stay, the bad...
More
I just spend 4 days, 3 nights. The property was nice. Rooms, conference center, gym, lobby, and pool were all clean and tidy. I found no issues to mention whatsoever.
More
I was at the hotel for a conference and had a good time. Staff are very friendly and helpful. I was upgraded to a large room with an ocean view. The work area in the room is well-designed. Negatives: the carpet and drapes look drab and old, valet parking and WiFi charges are high. To attract business travellers, it would...
More
Thank you for sharing your recent experience with Trip Advisor. I am happy to read you enjoyed the guestroom layout and design. The carpets and drapes are all very new - we completed a full guestroom renovation this past April 2011. It is unfortunate you felt they were old and drab. We offer several room types with package components to...
More
I've stayed at this hotel before, many years ago and really enjoyed my time there. I was excited to see it listed as the venue to our industry conference in Jan. 2012. When I arrived the entire hotel is under construction. There was dust everywhere and noise, and general confusion due to the temporary desks, walls and lobby layout. The...
More
Thank you for taking the time to share your recent experience with Trip Advisor. I am very disappointed to hear the motion light sensor created a less than restful night sleep for you. I apologize we were unable to address this concern while you were here with us. The sensors can be adjusted and I would appreicate the additional feedback...
More
We spent four nights at this hotel and thought it was great. The staff were all very friendly and knowledgeable - they provided excellent suggestions for restaurants and helped us out with the public transportation and tourist attractions. The location of the hotel is ideal. They are undergoing renovations to the lobby, but that had no impact on our stay...
More
Thank you so much for your kind feedback on Trip Advisor. We work very hard to ensure our guests are not affected by the current transformation taking place. I am glad to see you were able to enjoy the hotel, staff and amenities we have to offer. Our location is one of our best features and we look forward to...
More
Hotel was recently renovated and very clean. Easy access to restaurants, shopping, and a short walk to the convention center. Staff was very friendly and accommodating. Parking was a bit of an issue as they only offer valet and the price is high. Overall a great place to stay.
More
Thank you for taking the time to post your positive feedback about the Westin Gaslamp Quarter. Due to the hotels location and garage situation, we do only offer valet parking, however, it is competitive in the downtown market and actually on the lower side. Valet parking can cost anywhere from $32 - $43/night. We are looking forward to transitioning our...
More
Stayed at this facility in January 2012 for four nights. The primary purpose was to attend a meeting (which was taking place in this hotel) so I had booked the hotel on that basis. I had not reviewed the tripadvisor review prior to the booking.
Here are findings:
a. The hotel is going through some renovation on ground facility so...
More
Thank you for choosing the Westin Gaslamp Quarter for your recent accommodations. We enjoyed hosting your event and we hope you enjoyed our newly renovated meeting space. As we continue to upgrade our property - we will be upgrading our TV services and moving towards HDTV and a wider selection of channels. This will include movie channels therefore we will...
More
I can give some leeway for properties that are under construction, but I really hope the windows in the room are part of the planned renovation as the current ones are paper-thin and may as well been wide open.
The room decor has been renovated so it was modern and sleek. The ice skating rink across the street was playing...
More
Thank you for taking the time to post your experience from this past December with Trip Advisor. As the ice rink is a tradition and located in the plaza area of the NBC building and Horton Plaza shopping mall - the atmosphere that goes along with it can be overpowering and heard from the East facing guestrooms of our hotel....
More
We stayed here and loved the service and amenities. Our biggest problem was with the renovations they were actively making to the building. During the day we could hear construction noises from our room though it wasn't enough to keep us from taking a nap. Otherwise, the service, food, and room were great. Also of note, they only offer valet...
More
Thank you for choosing the Westin Gaslamp Quarter for your recent stay. We appreciate you taking the time to post your feedback on Trip Advisor. As I am sorry to read the construction was a bit of a distraction during the day, I am happy to hear it did not affect your rest and relaxation. When our occupancy allows, we...
More
839 Reviews
651 Reviews
727 Reviews
