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Rancho Bernardo Inn

4.0 of 5 17550 Bernardo Oaks Drive, San Diego, CA 92128
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Certificate of Excellence 2014
Rancho Bernardo Inn
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Rancho Bernardo Inn
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1,010 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rancho Bernardo Inn
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Salt Lake City, Utah
Top Contributor
81 reviews 81 reviews
43 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed January 16, 2012

I've been to several resorts for corporate meetings, but never have I worked with such exceptional staff. Everyone went out of their way to make me and our entire organization--all 150 + of us feel at home. There's a certain personalization that RB has. The fact that they're family owned and not part of a big conglomerate works to their... More

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San Diego
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 14, 2012

Overrated, overcharged, truly awful. My wife and I bought their new year package. I will not ever go back. Never. If I were you, I'd assume their best days are long since gone. I've been there before, and I have to say, it gets worse every time and this is really the last time. No more benefit of the doubt.... More

Was this review helpful? Yes 1
RBINN, General Manager at Rancho Bernardo Inn, responded to this review

Dear Recent Guest, I was very disappointed to read that your food and beverage challenges over New Year's Eve were not resolved during your stay. I apologize that we did not exceed your expectations and would like you to contact my Assistant General Manager, Maureen Carew to discuss your experience so that we may restore your faith in us. She... More

Top Contributor
53 reviews 53 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 11, 2012

We spent a long weekend here with my wife in January after her work conference was over. I am always amazed at how good customer service is a thing of the past in most industries. Not so at this wonderful inn! Whenever we would ask a question of the staff the answer was always "yes". From the spa to the... More

Was this review helpful? Yes 1
Irvine, CA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2012

My wife and I spent our anniversary at the Rancho Bernardo Inn and it was simply amazing! From the moment we arrived, we were taken care of by the staff. The founds are beautiful, the rooms are very comfortable and we had an great view of the golf course. The spa was great- make sure to get an outdoor massage... More

Was this review helpful? Yes 1
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2012

Great facility, very good and friendly staff. But not a place to stay if you want easy access to the city -- it's about a 30-minute ride into the city. OK if you have your own car, but the inn provides only 5-mile transportation service . Also, lots of steps if access is an issue.

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5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 8, 2012

After more than 20 years since our last visit, we found this hotel has not lost any of it's star qualities. After travelling for two months , it was an ideal location to wind down before our return to the UK. Can't wait for our next visit. Wonderful friendly staff, super food and wonderful ambience

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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 29, 2011

We booked 3 rooms for the holidays, and had a great stay at this inn. They had a ginormous gingerbread house in the lobby, which fascinated the kids. The Veranda restaurant was good, and a pretty room. Staff friendly and warm, a good stay.

Was this review helpful? Yes 2
San Clemente, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2011

This property is awesome. Friendly check in and personal escort to our room. Room's patio walked out to the golf course which was just too cool. Huge hd tv, spacious room, two chairs, and plenty of room for activities. Aveda bath products are always nice. This was one of the best rooms I have ever seen. Staying here 4 nights... More

Was this review helpful? Yes 2
Los Angeles, California, United States
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2011

Had a completely relaxing time at this beautiful resort. We plan on going back and would recommend it to anyone.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2011 via mobile

Staying here with family, infant included and what a pleasure! Everything is amazing ! Rooms rock and the Christmas feeling is great ! Highly recommended.

Was this review helpful? Yes 1
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Additional Information about Rancho Bernardo Inn

Address: 17550 Bernardo Oaks Drive, San Diego, CA 92128
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rancho Bernardo Inn 4*
Number of rooms: 288
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Also Known As:
Rancho Bernardo Hotel San Diego
Rancho Bernardo San Diego

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