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Rancho Bernardo Inn

4.0 of 5
17550 Bernardo Oaks Drive, San Diego, CA 92128
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$189 (USD)
Rancho Bernardo Inn
Ranked #21 of 271 hotels in San Diego
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632 reviews from our community

Traveler rating
    394
    123
    54
    41
    20
See reviews for
Families
130
 
Couples
197
 
Solo
20
 
Business
134
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Syosset, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2013 NEW

Attended a conference there -- conference facilities were very nice, as was the spa (ask for Christy). Had a few nits on the room: 1. Was a 3rd floor walk-up. Had no idea there was no elevator until I got there. 2. Housekeeping was just "okay". Didn't replace laundry bag after first night; Towel was missing one night too, and... More

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Millstone, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013 NEW

Me, My wife, and our two kids spent 8 days at the resort and loved it! The staff is very warm and friendly, and well trained. The hotel grounds are well kept, and they continously light fires in the many fireplaces throughout the resort. The room we had was nice and convenient to the pool. The kids had a great... More

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Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

I have stayed here 3 times this year. Location is close to business that needed to be done. I do not consider this a 4 or 5 star hotel and that is where some of the bad reviews come from I believe. The good - HIGHLY RECOMMEND THE SPA! Rooms are updated and have a lot of charm. Very well... More

Was this review helpful? Yes 1
Cozumel, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 20, 2013 NEW

We arrived late, no bellman at all, no valet service, housekeepers sitting with their carts at the entrance of the hotel, no what you expect on a 5 star property. Stayed in the Rancho section, grounds look old, need to work on their gardening, rooms small, nicely decorated, but still look old. Breakfast was basic. Not a good selection in... More

Was this review helpful? Yes 1
Torrance
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

My husband and I were there recently for our anniversary. The grounds are amazing, the staff is exceptional. I did a day in the spa with massage and then hanging out at the kid free pool. The husband did a round of golf. He was in heaven. Everything about this place is perfect. Quiet and beautiful. We will definitely be... More

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Somers, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

Our trip was to visit family in the local area and we wanted to treat ourselves to a nice hotel stay. We had asked for a quiet room. Ours was in the Veranda and overlooked the gardens. I opted for a balcony rather than the patio, which was a good choice. More privacy. The room was spacious and comfortable. Despite... More

Was this review helpful? Yes 1
Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

This resort was built in the 1960's and still has that feel of enough land to build low buildings and beautiful landscaping. The decor everywhere was charming and varied, the lobbies almost seemed under used because they were so welcoming but fairly empty. The rooms were very nice, large and we really liked our little patio that looked over many... More

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Seaford, New York
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 6, 2013

We stayed here on business. While the hotel suited our purpose it is mainly a hotel for business and for golfers. Breakfast buffet was good and a nice assortment. I felt the room were a bit dated, and new mattress are in order.

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See 3 more reviews by DisneyFanSue for San Diego
Irvine, California
1 review
2 of 5 stars Reviewed May 6, 2013

Shortly after booking my hotel I called to set up chocolate covered strawberries and champagne to be set up I'm the room to surprise. I was assured that they would be placed in our room after check in as we were going to drop off our bags and head out with the plan of returning to the surprise. When we... More

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RBINN, General Manager at Rancho Bernardo Inn, responded to this review
May 7, 2013

Dear Melinda J, I sincerely apologize for the missteps that occurred during your stay regarding the room service pre-order. It is not characteristic of the our guest service at the Inn and I will address what happened with the appropriate Department Managers. Please feel free to contact me directly to discuss further if needed. I can be reached at 858... More

Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 5, 2013

It's really interesting how so many people gave this place top reviews. We just got back from our trip there and what a disappointment! Here's my review: First of all, we weren't informed at booking that the place is going under construction. So the first impression is a bad one, as you have to enter the hotel through the back... More

Was this review helpful? Yes 1
RBINN, General Manager at Rancho Bernardo Inn, responded to this review
May 7, 2013

Dear Silvieincali, it is clear that we did not meet your expectations during your stay with us. I would like to offer you my apologies and state there is no excuse for not providing you with the service and quality which has defined the Rancho Bernardo Inn for many years. We will take the necessary steps to addresss every one... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Golf course(31)
  • Resort fee(9)
  • Very friendly(9)
  • Veranda restaurant(8)
  • Grounds were beautiful(8)
  • Very nice(6)
  • Great Place(5)
  • El Bizcocho(5)
  • Spa pool(5)
  • Would highly recommend(4)

Additional Information about Rancho Bernardo Inn

Address: 17550 Bernardo Oaks Drive, San Diego, CA 92128
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in San Diego
#7 Luxury Hotels in San Diego
#12 Family Hotels in San Diego
#29 Business Hotels in San Diego
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Rancho Bernardo Hotel San Diego
Rancho Bernardo Hotel
Rancho Bernardo San Diego

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Rancho Bernardo Inn
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