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Rancho Bernardo Inn

#39 of 273 Hotels in San Diego
Certificate of Excellence
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17550 Bernardo Oaks Drive, San Diego, CA 92128
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$25 Resort Credit / Night
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1,276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I was here for three nights for a business conference. I found the hotel to be clean and charming and the staff to be very courteous and helpful. Be aware that the buildings don't have elevators so if your room is not on the ground floor you have to haul your luggage up a flight of stairs. Also the hallways... More 

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Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had to switch rooms once due to an issue. Staff was very accommodating though and went out of their way to make sure everything was ok. The rooms could use some updates but overall we had a good stay. I would recommend not staying near the pool if you want quiet. On Friday and Saturday nights they have movie night... More 

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San Diego, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

First of all, let me start mentioning that people who work at the hotel and Spa are just phenomenal! My review is based on the whole experience – Hotel + Spa, I checked out few hours ago. I booked a room per $179 with the hotel directly to a romantic getaway with my husband to celebrate our anniversary. Also booked... More 

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Clint B, Guest Relations Manager at Rancho Bernardo Inn, responded to this review

Dear Vivian: Thank you for taking the time to give us your feedback on the areas of Spa and the Veranda exceeding your expectations, as well as those that did not fair so well. We are proud of our service standard offered to our guests, but we fell short in providing that excellent service to you. Please be assured that... More 

oxnard
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the inn because we wanted to treat ourselves to a nice hotel while visiting San Diego for an event filled weekend. 1. First experience was the smell in the Garden wing. It smelled like sewer gas, so did our hotel room. The hall carpet and stairs were very dirty. 2. No elevator, it might have been nice... More 

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Clint B, Guest Relations Manager at Rancho Bernardo Inn, responded to this review

Dear SCbythesea: Thank you for taking the time to give us your feedback. I sincerely apologize for the experience you had at the resort with your guest room and the valet. It is truly not an example of what Rancho Bernardo Inn's service standards. Please be assured that your comments have been addressed with the Engineering and Front Office Managers... More 

Sandy, Utah
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This was a business meeting. It had been planned and reserved for months. I arrived at 4 pm, check in time. I have hip problems (trouble going up and down stairs) and needed a room with ground level entrance or an elevator. Never been a problem in the past. Only about half of the rooms at RB fill the bill.... More 

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Clint B, General Manager at Rancho Bernardo Inn, responded to this review

Dear Pam, thank you for taking the time to give us your feedback. I sincerely apologize for the experience you had at the resort. It is truly not an example of the service Rancho Bernardo Inn provide. Please be assured that your comments have been discussed with the appropriate managers to address and re-train staff to ensure better service in... More 

Chino Hills, California
Level Contributor
166 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Please note check-in time, it is 4 PM. When I arrived at 3:45 PM and my room wasn't ready, I was reminded that check-in time was 4 PM. I thanked the gentleman who was checking me in that I understood that and in 15 minutes it would be 4 PM and expected him to have my room ready! Five minutes... More 

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Monroe, New York
1 review
4 of 5 stars Reviewed 1 week ago

My husband was atRB inn for business. I decided to join him and get some RandR. The inn is very nice and staff very accommodating The rooms were nice however smelled a little like mildew. Our room was by the family pool so it was a little loud at times. My favorite experience was the spa. From making the appointment... More 

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Virginia Beach, Virginia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

First stay at this resort, but would definitely return if the occasion arose. The resort is definitely a golf destination, but certainly golfing not required to enjoy this destination. It is a low rise series of buildings with well done restaurants and pleasant areas throughout ... For example, several areas with outside/inside fireplaces, hot tubs, 2 pools (1 family pool).... More 

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Phoenix, Arizona
Level Contributor
138 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's not exactly close to the attractions in SD but if you're looking for a getaway this is the place. It is really spread out over beautiful grounds and has an attractive good course. It's a great place for a business conference.

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Carrollton, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Recently held a mid-year planning session at this site with about 140 guests. The hotel staff handled the session flawlessly. Meeting rooms, guest rooms and food all exceeded the expectations of our guests - and the golf course was in great shape as well!

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Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Very nice(9)
  • Great Place(4)
  • CUSTOMER SERVICE(3)
  • Grounds were beautiful(3)
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Castillo Suite (37)
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Spa Pool (6)
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The Hotel (42)

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