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Courtyard by Marriott San Diego Mission Valley/Hotel Circle

3.0 of 5 595 Hotel Circle South, San Diego, CA 92108
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Courtyard by Marriott San Diego Mission Valley/Hotel Circle
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Courtyard by Marriott San Diego Mission Valley/Hotel Circle
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352 reviews from our community

Traveler rating
    91
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    78
    18
    19
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124
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Orchard, Washington
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I selected this hotel do to previous experiences here and others. As a previous Platinum member I am accustom to excellent service at all Marriott locations. This trip seems different. While there are many of us here, it appears not all government employees are created equal in the eyes of this establishment.

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veronica b, Guest Relations Manager at Courtyard by Marriott San Diego Mission Valley/Hotel Circle, responded to this review

Dear Rodger J, Thank you for your feedback, we certainly appreciate you taking the time to let us know about your experience. Our government rate is open according to availability. Please let me know next time you are planning to visit us as I would be happy to personally assist you. I hope to be of service to you in... More

Panama City, Panama
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the first place I look at when I'm in SD for work. I've stayed here almost 60 days in the past year, and don't regret any stay. It's close to some malls, Best Buy, and Target; It is at a great location for interstate access, but far enough that you don't really hear any of the noises. The... More

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1 review
5 of 5 stars Reviewed September 5, 2014

My wife and I arrived to a warm welcome from Dan at check in. Upon hearing that we were on our honeymoon, he upgraded us to a suite, compd our parking, got us a reduced price at a great Mexican restaurant, and helped us plan our events and sights to see while in SD. We were floored by his level... More

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Panama City Beach, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

This hotel is only a few years old and I have stayed there a number of times when I could not get a good price at a Marriott in the Gaslamp district. It seems that all the hotels in the San Diego area charge for parking even this one on the outskirts of town. Have no complaints about the hotel... More

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San Diego, California
1 review
2 of 5 stars Reviewed September 4, 2014

Checked in the hotel room and I booked a king size bed with a sofa bed room type. Upon checking in I had a nice convo with the front desk associate. I received my keys and when I walked in to my room the room was a double bed room. I called the front desk and informed him on what... More

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veronica b, Guest Relations Manager at Courtyard by Marriott San Diego Mission Valley/Hotel Circle, responded to this review

Dear Mewtwoo, Thank you for your feedback we appreciate you taking the time to let us know about your experience. I understand how frustrating this may have been, our agent should have kept you informed on any changes done to your reservation. Please know I will be sharing your experience with my staff. I will make sure we all aware... More

Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed September 3, 2014

I went to check in on a busy Labor day weekend. They increased my room rate once I arrived even with a confirmation. My son even worked for the Marriott!!!! They claim to have a Friends & family rate. But the catch is that you have to have a form printed & signed by my sons boss in order to... More

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Hillsborough, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2014

We have been in this hotel for the past 2 nights and it has not been an enjoyable experience - for a variety of reasons. Unfortunately the Wifi is almost non-existent at times. The signal strength is inconsistent and poor and it's very frustrating to try to get any work done under those conditions. Night One the Front Desk offered... More

Was this review helpful? Yes 1
veronica b, Guest Relations Manager at Courtyard by Marriott San Diego Mission Valley/Hotel Circle, responded to this review

Dear Gert94010, Thank you for taking the time to share your experience while staying with us. I do apologize for all the inconveniences you have been experiencing. We take pride in ensuring guest satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience. Please let... More

Ocean Springs, Mississippi
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 30, 2014

Had an enjoyable week at this hotel. The rooms were typical nice Marriott rooms, the grounds were very nice with a large pool and a nice exercise facility. The club lounge was very nice and the food was good. Overall, a very good experience. The hotel is not city center but the trolly stops very close to the hotel.

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Laguna Niguel, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

During check in, we were immediately impressed with Dan Duenas. He was accommodating, professional, kind and efficient, He wanted to make sure our experience was the best, and he achieved it! We stay at many hotels and travel often and this young man needs recognition. Because of him, we will be returning to this location.

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
71 reviews 71 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 19, 2014

My husband and I are Platinum Marriott members and this, by far, is the WORST courtyard we have ever stayed in. We reserved the most largest (and most expensive room) since we were meeting our children there and wanted a large gathering space. My husband and I checked in at 9:00 p.m. After waiting in the check in line for... More

Was this review helpful? Yes
veronica b, Guest Relations Manager at Courtyard by Marriott San Diego Mission Valley/Hotel Circle, responded to this review

Dear DWilcox000, Thank you for letting us know about your experience. We truly apologize for not meeting your expectations. We have addressed your concerns with our housekeeping department. We appreciate your loyalty and hope to regain your trust. Please let me know if I can be of any future assistance. Sincerely, Veronica Butler Director Of Guest Services More

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Additional Information about Courtyard by Marriott San Diego Mission Valley/Hotel Circle

Address: 595 Hotel Circle South, San Diego, CA 92108
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Diego Mission Valley/Hotel Circle 3*
Number of rooms: 309
Reservation Options:
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Also Known As:
Courtyard San Diego
San Diego Courtyard
San Diego Marriott

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