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Courtyard San Diego Mission Valley/Hotel Circle


Courtyard San Diego Mission Valley/Hotel Circle
Hotel class 3 of 5
595 Hotel Circle South, San Diego, CA 92123
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Traveler Reviews

69% Recommend
3.5 of 5 stars 13 reviews
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2 of 5 stars
reeltell 1 contribution
Chicago
Jul 10, 2009 | Trip type: Family New

Nice hotel, nice location. For the money however, I am disappointed due to: broken sink upon arrival to room, "complimentary coffee"= 1 single cup (I booked the room for four), the room was almost $200 and they charge you $14 per day to park in the parking lot (are you kidding me???), check-out time is 12:00, but your access keys... more

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3 of 5 stars
FinTour 1 contribution
Los Angeles
Jul 1, 2009 | Trip type: Business, Solo travel

I was told during check in that I was going to receive complimentary parking then I was charged parking even though the checkout lady said no extra charges. I stayed 2 nights but their pathetic records show 3 nights so they charged me one extra night of parking. It will be a hassle to go through their accounting dept. to... more

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4 of 5 stars
BKKandKSK 17 contributions
Los Angeles
Jun 29, 2009 | Trip type: Family

My family and I are just back from a three day stay in San Diego. We had a wonderful time and really enjoyed the Courtyard. I would definitely stay there again. The Good... The location is absolutely outstanding. Freeway close, near everything and anything you would want to do as a leisure traveler. (If I had a meeting to attend... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear BKKandKSK, We truly appreciate such an outstanding review of our property and are thrilled that you really enjoyed your experience with us! Our entire staff would like to thank you for all of your wonderful compliments on our high level of customer service. It means so very much to us when our guests feel they received the level of...

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4 of 5 stars
BillFromSoCal 10 contributions
SoCal
Jun 7, 2009 | Trip type: Family

Looks like mine is the first "Family Trip" review so rather than repeating comments, I'd suggest reading all reviews for suggestions like what floor and facing side works best for you. We did, reserved ahead, and had a hassle-free stay in a freeway-facing room on the 8th floor. Our trip was with friends & kids for two nights, visiting Sea... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear BillFromSoCal, Thank you for taking the time to detail your experience and sharing it with other travelers. We are thrilled to hear you and your family had a "hassle-free" stay with us and that you would choose to stay with us again! We would also like to thank you for your comments regarding our convenient location. We are just...

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2 of 5 stars
FamilyGuy001 1 contribution
California
Jun 5, 2009 | Trip type: Business, Solo travel

Snazzy, stylish, and contemporary, I was immediately impressed as I walked in my room. The flat screen HDTV, the media connection console, the cool bathroom sink, the newness of it all was very seductive. But the love affair did not last. First, I noticed the sink drained very slowly. Well, can't let a little thing like that get in the... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear FamilyGuy001, Thank you for your review. We appreciate your feedback and your time in detailing your stay. Please accept our apologies for any inconvenience you may have experienced during your stay. We always appreciate the opportunity to address any concern you may have during your stay with us. Never hesitate to call the front desk to make us aware...

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5 of 5 stars
jreelfs 8 contributions
California
May 12, 2009 | Trip type: Couples

Overall I must say I love this hotel, I have stayed at this location in the past when it used to be a Holiday Inn and it was alright, pretty outdated decor, However with the Courtyard buying the property it is like day and night. I love how they completely updated the decor inside and out, everything is very modern... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear jreelfs, We can't wait to have you stay with us again! Thank you for your very detailed and thorough review of our property. We appreciate your feedback and your time in sharing your experience with other travelers. Our Design & Construction team is thrilled to hear all of your wonderful compliments on our lobby, restaurant and rooms. We are...

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4 of 5 stars
chuck50 1 contribution
California
Apr 29, 2009 | Trip type: Business, Solo travel

This hotel has a great staff especially at the Bistro and having Starbucks so handy was a great plus for a business traveler BUT honestly $14.00 a day for parking!!! My boss nearly flipped out over that one. The room and bed were very comfortable but the disturbingly loud air conditioning woke me up several times during the nite. I... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear chuck50, Thank you for choosing to stay with us during your recent business trip to the San Diego area. We appreciate your feedback and time in completing the review. Thank you very much for the great compliment on our staff. We are constantly striving to maintain a high level of customer service and it is definitely rewarding when our...

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3 of 5 stars
baibeewawa 8 contributions
Tustin, California
Apr 25, 2009 | Trip type: Couples

We were looking forward to staying at this Courtyard because it had just opened a few months ago. The decor and furniture were nice, but customer service and room cleanliness were lacking. The top of the headboard was extremely dusty, the carpet had sticky blackened stains at the foot of the bed, and the counter and cabinet/closet door were not... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear baibeewawa, Please accept our sincere apologies for any inconvenience you experienced during your stay. We are extremely dedicated to delivering a superior level of customer service and are devoted to paying special attention to all of our guests needs. We have taken all of your comments very seriously and our staff is very disappointed we did not exceed your...

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5 of 5 stars
Trip4AWeekend 38 contributions
Deerfield Beach, FL
Mar 13, 2009

I stayed here for a week for a girl's trip with my mom. We loved the location as it's very convenient to everything. Even though it's right off the highway (literally) it's very quiet in the room. Every staff person we encountered was incredibly pleasant and the general mgr even took the time to help us get directions to some... more

Management response from
eCommerceCoordinator, eCommerce Coordinator

Dear Trip4AWeekend, Thank you for choosing to stay with us at the new Courtyard San Diego Mission Valley/Hotel Circle and also for taking the time to complete the online review. We appreciate your comments and are very happy to hear that you enjoyed your week at our property. As you mentioned, we definitely are centrally located to just about everything!...

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4 of 5 stars
malern61 3 contributions
Alabama
Feb 17, 2009 | Trip type: Business, Solo travel

I just got here today and was impressed with property upon arrival. Very clean, modern, and up to date. Although front desk was very busy and hostess was alone, she was pleasant and had a great personality. Room is spacious, clean, and very nicely decorated. After spending the afternoon walking around area I realize I found a jewel. Most hotels... more

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Courtyard San Diego Mission Valley/Hotel Circle Also Known As

Address: 595 Hotel Circle South, San Diego, CA 92123