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Hotel Indigo San Diego Gaslamp Quarter

#42 of 273 Hotels in San Diego
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509 9th Avenue, San Diego, CA 92101
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1 room 1 guest
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Hotel Indigo San Diego Gaslamp Quarter
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1,347 Reviews from our TripAdvisor Community

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Traveler rating
    800
    397
    93
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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love this hotel! Incredibly friendly and helpful staff. Beautiful clean rooms with great amenities. Haven't eaten there much but food was very good when I did. Being an animal lover and always missing my dog, I love seeing the dogs in the hotel! They're usually better behaved than most people. Also the hotel smells very fresh, there's no animal smell... More 

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Watford, United Kingdom
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

-We had a reasonable sized room with two double beds. -The rooftop bar was great and had views looking into the baseball stadium. -Valet parking is expensive at $41 per night. -no complimentary breakfast -great position for going out in San Diego at night.

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Menifee, California
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Indigo is a good gaslamp hotel. It was not as “boutique” as I expected but I may have had my expectations too high. The parking is way too much but that is the same as almost every hotel in the gaslamp. The best part of the hotel is easily the roof-top bar where you can look into Petco Park and... More 

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1 review
1 of 5 stars Reviewed 1 week ago

They never clean the rooms. This is the second day in a row that I have returned to have sheets not changed, coffee not refilled, bathroom not cleaned, bed not made and trash not emptied. The restaurant is outstanding; however, the guest services component needs a great deal of improvement.

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HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review

Lauren M, Thank you taking the time to provide us with the feedback from your previous stay at our property and I sincerely apologize that we were unable to deliver the type of service we strive for. As this is quite uncommon for our hotel, I would appreciate the opportunity to speak further about the issues experienced during your stay... More 

Philadelphia, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here 4 nights while in town for a wedding. It was the hotel block for the wedding. The staff were really nice - everyone we encountered. Front desk, housekeeping, valets, bartenders, etc. Our only complaint is that there is only a shower in the room - no tub. We were traveling with our 2 year old who just... More 

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Bacolod, Philippines
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

new, very spacious, good customer service. gets one star off for NOT being in the gas lamp quarter and for no free parking though im not sure what the "standard" in the area is. do get the parking package when you book or else youll pay 42 $ per day:(

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Seattle
Level Contributor
183 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location downtown in the Gaslamp area. Parking is valet only and quite pricey, but the parking attendant is very efficient. Room was comfortable. There is no frig nor microwave, but they have a coffee maker in the room, which we didn't use. Staff was friendly.

Was this review helpful? Yes 1
Nebraska
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel quite often and 90% of time choose an IHG branded hotel because of my platinum membership. This hotel didn't disappoint! The location is perfect. The property is perfect. The staff is top notch. The food is excellent. The room is impeccably clean. This is a first rate hotel, and it reaffirms why I choose to spend over 70... More 

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Los Angeles, CA
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for four nights last week. We've stayed at almost all the IHG properties in San Diego over the last few years, and this was the best one yet!! We were warmly welcomed by Renee at the front desk. The wonderful first impression she made set the stage for our entire stay. Every employee we... More 

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Tucson, Arizona
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here one night recently and overall the experience was nice. Service was good as was the restaurant for breakfast. Our room was clean and very quiet. It was probably one of the quietest nights we have ever had in a hotel. The hotel is LEED certified and seems conscious about being environmentally friendly. However, the fire hose of... More 

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Hotel Review Summarization

What travelers say

  • Petco Park(38)
  • Rooftop bar(16)
  • Valet parking(14)
  • Convention center(10)
  • Gas lamp(8)
  • Great view(7)
  • Very clean(6)
  • CUSTOMER SERVICE(5)
  • Hardwood floors(4)
  • Fire pits(4)
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