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DoubleTree by Hilton San Diego - Del Mar

#68 of 273 Hotels in San Diego
Certificate of Excellence
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11915 El Camino Real, San Diego, CA 92130-2539
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1 room 1 guest
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DoubleTree by Hilton San Diego - Del Mar
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745 Reviews from our TripAdvisor Community

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Traveler rating
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    255
    90
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    29
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244
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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  • All months
    (745)
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    (195)
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Scottsdale, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Diana made the stay well worth it. She was one of the most pleasant staff members I have come across in my many travels. Her personality and dedication to resolving concerns with our stay should be modeled by others in this industry. She took ownership and saw things to resolution. Can't say enough positive things about her. The property is... More 

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Rexburg, Idaho
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the cookies at the front desk, to the super friendly staff, to the delicious breakfast, to the beautiful room, to the tropical swimming area, we loved it all! We ate at several yummy restaurants in the area. Thanks for such a wonderful stay! Beautiful hotel and a great price!

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la habra heights
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked this because we were going to the Pacific Classic (DelMar Horses Races). It is only about 8 minutes away. First of all the Hotel is nice not stupendous. They will be remodeling soon. That being said it was quite pleasant. Nothing looked rundown or tacky.The entire staff from desk to house keeping were friendly and smiling. There is... More 

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long beach, United States
1 review
2 of 5 stars Reviewed 1 week ago

I had to call several times to resolve issues with the room. The restaurant staff ignored us for over ten minutes even though we made eye contact with the bar tender and wait staff. Even though our reservation clearly showed parking was free, they tried to charge us $12.00 saying they just started charging the beginning of August 2015. Our... More 

Review collected in partnership with DoubleTree by Hilton

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JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Milwaukee, Wisconsin
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The location is good; rooms are spacious and quite, but this certain things like room service, clean up service and replenishment of buffet items during breakfast, etc needs improvement. Sometimes the price is exorbitant.

Review collected in partnership with DoubleTree by Hilton

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JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

We certainly appreciate you taking the time to comment on your recent stay. Your observations are very important to us in trying to meet, or exceed, all of our guest's expectations. Again, thank you for your business. More 

Fresno, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have used this property for business for around 15 years. We have been through a couple of remodels with them. Lots of traveling kids sports teams use the location, so you can view that as a plus or a minus. It's simply something to be aware of. The rooms are clean, the beds are extremely comfortable, and the staff... More 

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JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

Thank you for your past business and for your loyalty to our property for the past 15 years. Also, we appreciate you taking the time to recognize our team here; we consider them all as our secret amenity when it comes to guest service. We look forward to welcoming you back again. More 

San Francisco, California
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mother and I were attending a family event, and this hotel property is just a mile from my cousin's house. Since I didn't have to drive much because somebody picked us up each day, the free parking is a plus with no in and out restrictions. Located in an Office park complex, the location is convenient and quiet. The... More 

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JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

Always nice to read that our hotel met, or exceeded, the need(s) of our guests. Glad that we were that close to your cousin's house. Please visit us again and thank you taking the time to write us about your recent stay. More 

Flagstaff, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This may be my favorite hotel. The staff are awesome, the room service, specifically Diego, was helpful and wow, the food is delicious! The bartender was kind enough to get me ice for my cooler and she also makes great drinks it turns out! The room is comfy and the gardens are exquisite and paradise looking. It's warm and wonderful-... More 

Was this review helpful? Yes
JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

Thank you for the high accolades, very much appreciated It is always reaffirming to our team that they help shape guest experiences with lasting favorable memories. Thank you again for your loyalty to our property. We certainly enjoy hosting our visitors from the Grand Canyon State. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

hotel was great for large teams to stay and have free breakfast and parking. However, parents also stayed there. Food was overpriced and not very good. Wine selection for California was mediocre and expensive.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

Thank you taking the time to recognize our property as being a great fit for organized teams to stay and play. We also appreciate your comments regarding our wine list; we will certainly take it under advisement. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If it weren't for the poor and rude service, I'd give them at least a four, as there were definitely positives, such as, great breakfast buffet (included in our rate), comfortable beds, and strong security presence. However, our room was incredibly warm, and when our soccer team asked for permission to eat delivered pizza as a team on the premises... More 

Was this review helpful? Yes
JD S, General Manager at DoubleTree by Hilton San Diego - Del Mar, responded to this review

Thank you for taking the time to write us about your recent stay over Surf Cup; we certainly hope that your team fared well in the tournament. We also appreciate your positive review of the hotel’s comfortable beds, security and our breakfast buffet; unfortunate that your group did not also afford us the same opportunity to astonish you with our... More 

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