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All 268 San Diego hotels

Extended Stay America - San Diego - Fashion Valley

2.5 of 5 Hotel   |   7444 Mission Valley Road, San Diego, CA 92108 (Formerly Extended Stay America - San Diego - Mission Valley) (Mission Valley / Hotel Circle)
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44%
Ranked #202 of 268 hotels in San Diego
A recent review
4 of 5 stars Reviewed October 19, 2013
Susan F Fairbanks, Alaska
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67 people have reviewed this hotel

Traveler rating
    19
    11
    10
    14
    13
See reviews for
19
5
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
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English first
There are newer reviews for Extended Stay America - San Diego - Fashion Valley
See the most recent reviews
Paradise, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 12, 2013

Stayed at this hotel for three nights last week, Nov. 7-9. First thing I will say is that the young ladies working at the front desk were polite and very nice and helpful. They were definitely the highlight of our stay. I want you to know that this is the first negative review I have done on tripadvisor. I try... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

I appreciate you taking the time to write a review of your experience with us. I happy to read that our front desk staff provied great customer service during your stay. I sincerely apologize that your room was not thoroughly cleaned. To prevent this from happening again, my team and myself are being more productive in assuring all rooms are... More

Los Altos, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2013

First the entry keys were done incorrectly by the clerk who was busy talking in Spanish to a lady that came in after us. Next there was a minimal amount of toilet paper on the roll, and when that was gone (needed after a BM), there were no replacement rolls. Two of the lights were burned out and needed replacement.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that we didn't meet your expectations. Please accept my apology. To prevent this from happening again, my team is being thoroughly coached on customer services, cleanliness and to insure that all rooms are maintenance free. I am grateful for the feedback... More

Fairbanks, Alaska
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2013

I used PriceLine to book this room. I got a very very good rate and was not expecting much. My stay was for 8 days total. Location was good and the hotel area during our stay was very quiet even though the hotel appeared quite full as the parking lots were very full. Kitchen was clean, though I did not... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Susan - Thank you for your recent review of your stay. I am sorry to hear that our location was s bit hard to find, but glad you did like our hotel overall and found your room to be clean. We appreciate the kind words regarding our staff and are glad they were able to assist you. Thank you again... More

San Diego, California
1 review
4 of 5 stars Reviewed October 8, 2013

I recently stayed at this location. The room was clean, with the usually extended stay amenities Friendly service when checking in. Free to go breakfast and coffee. Quiet location, with close by restaurants and a full list of local attractions furnished at check in.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Steve - Thank you for taking the time to write a review of your stay. It's great to hear that our location was able to accommodate your needs while here. I'm glad to hear that we where also able to provide you with a clean and quite guest room. Also, I am pleased you enjoyed our free grab-and-go breakfast each... More

San Diego, California
2 reviews
5 of 5 stars Reviewed October 1, 2013

I had a great experience staying at this place. I needed a temporary place to stay and Pavel and Oscar the 2 gentlemen at the front desk were very helpful. They answered all my questions and always had extra towels available. The location is perfect and noise level decent. The price is great too! The maid service does a great... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Thank you for your great review of our property and staff. I'm so pleased to hear that Pavel and Oscar where both very helpful during your stay. We strive to be our best and make every guest have the home away from home experience. Also, I am pleased you found the affordable rate and convenient location ideal for your stay.... More

Albuquerque, NM
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed September 16, 2013 via mobile

We were very disappointed with our stay here. A family member choose this for the location - admittedly convenient - and the kitchen. She was envisioning a Homewood Suites, but this was a far cry from that. We knew when we checked in that customer service was not a priority. While friendly, the person who checked us in made it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the service we had provided was not up to par. I would like to take this time to apologize about my staff not showing the initiative and great customer service our hotel takes pride in. I understand there was also a... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed September 4, 2013

We stayed at extended stay over Labor Day weekend. The good, the employees were very nice. The bad, the rooms need upgrading and maintenance and the exterior grounds are a mess. The walkways are filthy.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to hear that my staff provided you with great customer service. Still, I am sorry to hear that your room and our exterior grounds didn't meet our expectations. In response to your feedback, I am going to address this issue with my housekeeping and... More

Spring City, Utah
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 14, 2013

My son had reserved this hotel in March for our family reunion, asking that the rooms would be grouped together. When we arrived in August, the rooms were all apart and also in separate buildings. The bed creaked so badly that each time my husband turned, I woke up. The reclining chair's footrest wouldn't stay up, so it was of... More

Was this review helpful? Yes
San Bernardino, California
1 review
1 of 5 stars Reviewed August 11, 2013

I reserved 6 rooms for 2 nights and requested that they please be grouped together back in March. Upon check in, none of the rooms were near each other and we were in different buildings on the opposite ends of the 3 buildings. I was also over billed. I had talked with the night clerk before I checked out to... More

Was this review helpful? Yes
Chandler, AZ
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2013

For almost $200 night hotel--the room was filthy. There were cobwebs in the pantry and cabinets. The floor had crumbs in it, an indication that it has not been cleaned thoroughly after its last occupants. Our towels and the counters were all dusty. Costumer service was just as bad, the hotelier on the counter said that they'll have someone call... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - San Diego - Fashion Valley

Address: 7444 Mission Valley Road, San Diego, CA 92108 (Formerly Extended Stay America - San Diego - Mission Valley)
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - San Diego - Fashion Valley 2.5*
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Also Known As:
Homestead Studio Suites San Diego / Mission Valley Hotel San Diego
Homestead Suites San Diego
Homestead San Diego
Extended Stay America San Diego
San Diego Homestead Suites

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
141

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