We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - San Diego - Fashion Valley

2.5 of 5
Hotel website
Hotel deals
7444 Mission Valley Road, San Diego, CA 92108 (Formerly Extended Stay America - San Diego - Mission Valley)
Special Offer
Save up to 10% Today!
Extended Stay America - San Diego - Fashion Valley
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #199 of 270 Hotels in San Diego
A recent review
5 of 5 stars Reviewed February 10, 2015
Anup Kumar S
Write a Review

86 reviews from our community

Traveler rating
    25
    15
    12
    16
    18
See reviews for
23
6
11
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (30)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (17)
All months
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2015

We we arrived we noticed the carpet was filthy and stained. The bath towels were small and tough. The room had a nasty smell that I could not cover with febreze or an air freshener. The bathroom had dirty grouts in the bath/tube. And there were gnats flying around inside the room! Overall the room is over priced for how... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with the cleanliness of your room and the service you received from our staff. This is unacceptable and we are sorry for your experience. I will be meeting with our staff to ensure these issues are not... More 

Glendale, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

There are many nice branches of ESA in San Diego, but this one is not like the others. The photos on the website are fake -- they are of another branch, showing interior corridors and dining tables and desks in the spacious rooms (like most ESA locations now). BUT IN FACT, this location is a 2-story motel with exterior walkways... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for your experience. It was a pleasure speaking with you, and hope that transferring you to a sister site that had the room type you were looking for worked out. In response to your feedback, I am working on updating the... More 

1 review
5 of 5 stars Reviewed February 10, 2015

I stayed for one day. This hotel is nice, clean place and has great staff members. I will prefer to stay here only if I will get chance to go San Diego. The best part is the small kitchen and almost all required dishes are available.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am proud of our team for going above and beyond to ensure the the grounds and your room were exceptional. The team and I would like to thank you again for posting your review. We look forward to welcoming you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

Skai, was very helpful, professional and knowledgeable . The service was amazing the staff was very helpful. The place was very clean and quiet . I would recommend staying at Extended Stay in mission valley for either a short term or long term. Thanks for everything Skai your the best .

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 31, 2015 via mobile

Skai was very helpful,has nice and positive attitude that's always a plus. Very pleased with my stay.We are visiting from Los Angeles and my husband and I have been to San Diego more than a few times I must say that I will recommend extended stay america san diego fashion valley.

Was this review helpful? Yes
San Diego, California
1 review
5 of 5 stars Reviewed January 27, 2015

This is an enjoyable place to stay. And Skai went "above and beyond" in helping me switch-out my credit cards while also taking care of the needs of other patrons while I was at the desk. Skai is friendly, courteous, and really knows how to handle the needs of weary travelers. Thank you.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Elgar - The team and I appreciate your kind remarks. I am proud of our staff for ensuring that your billing was handled appropriately and for providing you with excellent customer service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

1 review
4 of 5 stars Reviewed January 27, 2015

extended stay of America was a great experience. The employees were great and helpful even when it was just a little job the room was clean the outside area is clean they are just great overall.I will say the front desk receptionist I think her name is sky but spelled Skai.She is very polite and with the upmost of joy.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff here at Extended Stay Fashion Valley provided you with a great experience and a joyful stay. I will bring it to our staffs attention and extend a thank you to them from you. Thank you again for your review.... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2014

There was black mold in the shower, hair in the drain and on the wall. Tried to address with front, but no one was there both times. Even told by support staff that there was no schedule available of when they arrive.

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

Thank you for your recent review of your stay. I am so disappointed to read that your room had cleanliness issues, and that our staff was not accommodating in resolving this issue for you. Please accept my apology. To make sure this doesn't happen again, I am working with our housekeeping staff to review our cleanliness standards and procedures to... More 

Modesto, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

I stayed here for almost 2 weeks while relocating to San Diego from central Cali what my roommate and our two doggies. The location is super clean and Skai and the rest of the staff at the front desk were super helpful! I will Deff recommend this location to anyone in transition to the area. I was able to get... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about your stay. I truly appreciate your comments regarding the staff. We are glad we were able to provide you with a home away from home during your move to San Diego. Thank you again for posting your review. I do hope... More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 30, 2014

the workers here made my stay great . upon my arrival i spoke to a young lady by the name of skai and briefly told her that i would be checking in later than expected due to a flight delay. she kindly assisted and made sure a was available for me once i arrived. although the rooms could have been... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. We are very pleased to know that we were able to provide you with a great stay and that Skai was able to help with your arrival to make check in easier for you. Still, please accept our apologies that room cleanliness was not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question