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Hilton San Diego Resort & Spa

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1775 East Mission Bay Drive, San Diego, CA 92109
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Hilton San Diego Resort & Spa
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Hilton San Diego Resort & Spa
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2,158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton San Diego Resort & Spa
See the most recent reviews
Oakland, C
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 28, 2013

My family booked a family reunion at the Hilton San Diego and the staff was very helpful and accommodating to our large party, especially Marlon, the bellman. Our room was spacious and had a great view of both the water and the grounds. Room service arrived quickly and my sick husband's request for more tissue was filled within minutes. It... More 

Was this review helpful? Yes 2
Calabasas, California
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 27, 2013 via mobile

Mediocre to awful Hilton. Staff was very nice but the accommodations were poor. Bed, pillows were comfortable but my room had silverfish and spiders and the lighting was horrible. My room was entered from outside and maybe that resulted in more bugs but it was inexcusable. The general sense was one of mold and disrepair but it had the biggest... More 

Was this review helpful? Yes 1
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

We appreciate your review of your recent stay with us and sincerely apologize we did not meet your expectations. The condition of our guest rooms is something we continuously work to improve and are grateful you brought this to our attention. We hope you will return in the future and experience the service and quality you have come to expect... More 

San Juan Capistrano, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

It was good for the most part. The staff was great and it was easy to get in and out. For the cost, not as impressed. My daughter liked the pool, but due to the slow season a number of the restaurants were closed, which I was not expecting (I needed coffee and the shop was closed!!!). We did enjoy... More 

Was this review helpful? Yes 1
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for sharing your experience with us and with other travelers. We truly appreciate learning from feedback such as yours. While it sounds like you had an otherwise enjoyable stay, we apologize if you were inconvenienced by our coffee shop being closed at the time of your stay. We took the opportunity to renovate the coffee house during one... More 

salt lake city
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed January 24, 2013

Stayed 3 nights in January 2013. We had a beach front Villa, 2 queen beds. We sept 2 adults and 3 children (8, 5, 7 months). Room was very spacious. Walk out the back sliding door and you are on the beach. Rooms were very quiet and the resort grounds are very clean. Pool was great. 2 hot tubs, very... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

Great Hotel/Resort lots to do and close to Sea World. Only thing you need to hire a car or take transfers and taxi's around as its far away from Zoo and City. We hired a car and got lost soo decided to return it the next day and also too stressful driving along those 8 lane fwy's, Trolley and transfers... More 

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Ottawa, Canada
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed January 21, 2013

This is the first less-than-stellar review I have written for Tripadvisor, likely because the site has been so handy at helping me avoid places like this. Alas, I was booked here by work for a conference that was occurring onsite. The conference location was promulgated rather late, so once I got there, it was pretty obvious that the organizers had... More 

Was this review helpful? Yes 2
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for taking the time to review our resort. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the condition of your room. Please know that we take these reviews very seriously... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2013

Let me start off by saying, if you make a reservation, call the hotel directly, they are so nice and so accommodating. They are on property so they know what they are talking about when they describe the rooms and the amenities. I have spoken to central reservations before and they hardly ever have a clue. I recently stayed at... More 

Was this review helpful? Yes 2
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for your review. Providing our guests with the best possible hospitality and service has always been our mission and it sounds like we accomplished this with you. I'm happy that you enjoyed our amenities and that we were able to provide you with excellent guest services. If ever you find yourself in our area, we look forward to... More 

San Jose, California
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 18, 2013 via mobile

The reason my husband & I chose this hotel was fairly simple - it's proximity to Sea World, but what we didn't realize was that it came with a beautiful view of sea world at night too. Bonus. Located on mission bay, this is a beautiful place to just take a stroll or relax by their coffee shop/restaurant/spa or if... More 

Was this review helpful? Yes
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for taking the time to post a review of your recent stay. I'm happy we were able to provide you with the services and amenities you've come to expect from a Hilton. Our location is one of our most inviting features, which allows our guests to walk to one of San Diego's most famous landmarks, Sea World then... More 

El Cajon, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

My boyfriend and I stayed here a couple of weeks ago for a weekend getaway. Not only was making the reservation super easy, but everyone i spoke with, the on site reservationists, were really accomodating and answered every question i had. The front desk staff is very attentive and through. After we got settled into the room, I decided to... More 

Was this review helpful? Yes 2
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for posting a review of your recent stay. I'm happy to hear that we were able to provide you with an unforgettable experience. We hope that your travels bring you back to San Diego and that you allow us the opportunity to serve you again. Thank you, Vera Johnson, Hotel Manager More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 14, 2013

Internet doesn't work. It is not HIGH SPEED, its plug in ethernet and it is so SLOW. Completely overpriced. I couldn't believe that they did not inform me that they had no internet that night. The room ended up being almost $300.00. Totally not worth it.

Was this review helpful? Yes 1
hiltonmissionbay, Manager at Hilton San Diego Resort & Spa, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us during your stay with us and apologize for any inconvenience not having internet may have caused you. I am happy to report that thanks to your honest feedback, and the feedback of other valued guests, we have made wireless... More 

Hotel Review Summarization

What travelers say

  • Pool area(21)
  • Sea World(19)
  • Very nice(19)
  • Mission bay(16)
  • Fire pits(7)
  • Parking fee(4)
  • Happy Hour(3)
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644 photos of this hotel

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Other (121)

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Pool/beach area (9)
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