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All 271 San Diego hotels

Hilton San Diego Resort & Spa

4.0 of 5 Resort   |   1775 East Mission Bay Drive, San Diego, CA 92109 (Mission Bay Park)
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Ranked #111 of 271 Hotels in San Diego
A recent review
3 of 5 stars Reviewed September 20, 2011
JoseLuisContreras La Paz, Bolivia
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1,790 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton San Diego Resort & Spa
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 21, 2011

We have just returned from a two week stay at the Hilton San Diego resort and spa 5.9.11-19.9.11) where we had a ground floor bay view studio suite. We were very disappointed with the hotel, having been impressed with the hotel website and photographs. Where to start.... location is poor as there is very little else nearby, aside from the... More

Was this review helpful? Yes 1
hiltonmissionbay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Laura, It’s with great disappointment that I read your review; please except my sincere apology for your experience. I will share your comments with our staff so that we can use them to improve in the areas you outlined. I will discuss your review with our leadership team because we never want anyone to feel that our staff members are... More

La Paz, Bolivia
Top Contributor
93 reviews 93 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed September 20, 2011

Room was OK, a bit dark despite the 'garden view'. No wi-fi, only cable at $12+ per day. Parking is also $28 a day so these two essentials add quite a lot to your final per day stay. Hotel facilities are dated and need a overhaul. Hotel map is illegible--tiny--which makes going around the facilities a challenge on day 1.... More

Was this review helpful? Yes 1
hiltonmissionbay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for taking the time to share your comments with us, I’m happy to report that Wi-Fi is being added to the resort in the first quarter of 2012 along with the hardwire Internet that is still required by many business travelers companies due to their security needs. I have shared your comments about the hotel map and am... More

Alta Loma, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2011

When we arrived the room we had asked for did not fit our needs. We requested a change and within minutes we were settled in. The customer service could not have been better. Special kudos to Whitney, our concierge, who helped us find some specialty type of restaurant outside of the normal areas. She printed maps, showed us menus and... More

Was this review helpful? Yes 3
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi Lakrhot, Thank you so much for taking the time to post a review on TripAdvisor about your stay at our property. I’m very glad that we were able to accommodate you in a waterfront villa room and make a great restaurant recommendation for you to enjoy. I apologize that the handicapped parking spaces were full during your stay. In... More

Salem OR
Top Contributor
69 reviews 69 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 15, 2011

We were treated very well from the minute we arrived. They upgraded our rooms to ocean view without an extra charge, provided tips on things around the resort, gave us free bottled water, provided written driving directions. Nice pool area. Good full-service restaurant with seating both indoors & outside. Friendly service in coffee shop both mornings. Bar pretty expensive, but... More

Was this review helpful? Yes 5
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi PatDSalemOR, Wow! Thank you so much for posting this fantastic review on TripAdvisor – it is much appreciated! It appears that you were able to experience quite a bit of what our resort has to offer. And I’m thrilled that we made your stay memorable! I will personally let Rosario know that she contributed to your experience here and... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2011 via mobile

If I could give a 6 for customer service I would! Since we first walked into the door William the hotel supervisor has done everything he could to make our stay as easy and relaxing as possible. Mid way through the stay TC the concierge was able to set up our car rental and truly made it feel like a... More

Was this review helpful? Yes 4
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi Ctrujillo44, Thanks so much for the raving review. We appreciate all our guest feedback and love to see our guests have a great experience at the resort! Congratulations on your 1 year wedding anniversary and we hope to see you again next year for your two year celebration! All My Best, Lisa Campbell Director of Guest Relations More

Colorado Springs, Colorado
Top Contributor
88 reviews 88 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed September 12, 2011

We just finished a three night stay at this property. It was the third hotel on our vacation in the San Diego/Palm Springs area and we would say our favorite. While you can tell the property has been around awhile from the outside style, they have done a great job of updating the interior and most of the facilities (coffee... More

Was this review helpful? Yes 1
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi Corby and Jen, Thank you so much for the wonderful review – we really appreciate you taking the time to share your experience at our resort. It appears that you were really able to take advantage of quite a few of the outdoor activities that we offer on Mission Bay. Definitely sounds like the perfect romantic getaway! We hope... More

Fairplay, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 12, 2011

My two sisters and I stayed here for four nights in August. We had a "suite" room, which is a slight exageration. The suite area was two steps below the bedroom and was completely unusable area of the room. The coffee maker sits nicely on the little wet bar, but there was no plug for it unless you wanted to... More

Was this review helpful? Yes
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi Danac_10, I truly appreciate you taking the time to provide feedback online regarding your stay on TripAdvisor. We take all of our guest reviews very seriously and use them on a daily basis to communicate internally regarding areas of improvement. I will absolutely discuss your lighting concerns with our engineering staff and the patio cleanliness to our housekeeping team.... More

Brunswick Maine
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 11, 2011

We had booked another hotel but due to over booking we were told we could use Hiton San Diego. We were very happy we some how ended up in this great hotel. My daughter and I were very happy with all the staff and everyone that helped us while we were there for the short two nights. I would come... More

Was this review helpful? Yes 5
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi Packupupandaway, Thank you so much for posting such a wonderful review about our resort on TripAdvisor. We agree that our location cannot be beat with close access to the airport and Sea World. Next time, we recommend trying Acqua or Fresco’s for dinner – they both have outstanding food and views of Mission Bay. We are thrilled that you... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2011 via mobile

A young lady named andrea who attended me she was very nice and helped me very well in the markt place. Even though she didnt talk spanish she helped us. She was friendly ,nice, loveable, attendable. If all the employees were like her this would be the best hotel of all san diego

Was this review helpful? Yes 5
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Hi Yessitalinda, We sincerely appreciate you taking the time to write and post a review on TripAdvisor. I’m thrilled to hear that you were able to meet Andrea during your stay with us. She is an outstanding member of our team and has such an infectious positive attitude. I will personally share your review with her. I can only hope... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2011

The property looks like a petite Bahamas resort! It is beautiful!! Everyone is very nice, especially Ryan at the water activity rentals. He will train you in a few minutes in any activity that you might like to do. Cabanas by the pool are rented for a day. They come with the snack basket & TV. the food is great.... More

Was this review helpful? Yes 4
hiltonmissionbay, Guest Relations Manager at Hilton San Diego Resort & Spa, responded to this review

Wow! Thanks so much for the fantastic review. I’m so happy to hear that you and your family were able to experience quite a bit of what our full service resort has to offer! The cabanas, Fresco’s happy hour and the boat dock cannot be beat! Thanks again for your feedback and we hope to see you again “every month”!... More

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Additional Information about Hilton San Diego Resort & Spa

Address: 1775 East Mission Bay Drive, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Diego Resort & Spa 4*
Number of rooms: 357
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Also Known As:
Hilton San Diego Hotel San Diego
Hilton San Diego Resort And Spa
Hilton Hotel San Diego

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