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Hilton San Diego Resort & Spa

4.0 of 5 1775 East Mission Bay Drive, San Diego, CA 92109
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Hilton San Diego Resort & Spa
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Hilton San Diego Resort & Spa
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1,894 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hilton for an event and received GREAT customer service from Lou via email in advance of my arrival. The customer service continued as I was met upon arrival with smiles and great customer service from the registration desk to my main POC Jessica was professional, attentive and all around AMAZING. Efren and the banquet staff is... More 

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HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

It was a pleasure to have welcomed you to the HILTON SAN DIEGO RESORT & SPA! We strive to afford a level of service and amenities that rivals the beauty of our scenic property and we thank you for sharing your enjoyable stay with fellow travelers. Jessica, Lou, and Efren are a few of our best and we will certainly... More 

Munich, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Most wonderful stay at the Hilton San Diego Resort and Spa. Outstanding fresh clean room, very quite with comfortable bed to get recharged. The whole front desk team is extremely knowledgeable, bell person extremely friendly. You have to join the Restaurant and Bar. They definitely have there stuff in line. Extremely well trained and very accommodating servers. Does not matter... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Bernard, Thank you for this wonderful recommendation and for being our guest at the HILTON SAN DIEGO RESORT & SPA! We are very fortunate and are immensely proud to have such dedicated and truly caring team, but it’s always extra special to hear our guest’s appreciation of our team member’s efforts to provide each guest with an exceptional experience... More 

Cape Coral, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Honestly, I was very surprised after having read some reviews which mentioned that the hotel had been updated. If that was updated, I cannot imagine what the state of it was before. We were traveling on business and given what apparently was considered one of their better, larger suites in the "exclusive" garden area. While the view of the bay... More 

Was this review helpful? Yes 1
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Megan, While we are glad to have welcomed you to the HILTON SAN DIEGO RESORT & SPA and to hear that you fully enjoyed the beautiful views in the evening, delicious offerings from ACQUA, and our caring and knowledgeable team including Hannah; we are sad to hear you wouldn’t return. Your feedback is invaluable to us and as we... More 

Top Contributor
88 reviews 88 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Recently attended a conference at this hotel and facilities and staff were excellent. There are numerous Hilton properties in the San Diego / La Jolla area so be sure to check the location of this property. It is neither downtown San Diego or La Jolla. Rooms were very nice and facilities were excellent. The conference facilities were also very nice.... More 

Was this review helpful? Yes 1
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Many thanks for being our guest and extending this thoughtful feedback about your recent business trip with us. With so many great activities to experience in and around the HILTON SAN DIEGO RESORT & SPA we hope to welcome you back for a romantic getaway or family trip that rivals your great business trip, should your travels bring you to... More 

Encinitas, California
1 review
4 of 5 stars Reviewed 1 week ago

FreedomVoice held its annual employee appreciation weekend getaway and dinner/dance at the Hilton on January 10 - 11, 2015. Everybody had a great time, the rooms were newly updated with furnishings, the grounds are well taken care of and the pool looked like it would be a really fun place to hang out in the summer time. (The weather was... More 

Was this review helpful? Yes 1
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Joey, Thanks so much for choosing the HILTON SAN DIEGO RESORT & SPA for your employee appreciation weekend and for your thoughtfulness in extending this wonderful feedback. It sounds like everyone had a great time and though you were in need of some last minute changes, we are delighted to have had the opportunity to accommodate the venue change... More 

Calgary, Canada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I was looking at the Hiltons over the last 2 months to become my and our companies hotel of choice. Based on last week’s experience this will not be happening. I booked 5 rooms for myself and my colleagues at the Hilton San Diego Resort. When I entered my room the previous guest VC’s on the bathroom tub. I took... More 

Was this review helpful? Yes 6
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Mr. S, Thank you for taking the time to speak with me personally regarding your experience. Once again please accept my apologies for your unsatisfactory experience. I guarantee you the issues you encountered are not indicative of our high standards. We have a dedicated and conscientious Housekeeping team and for an incident of the nature you describe regarding your... More 

Moorpark, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We prepaid through a booking website, only to be charged over $50 extra once we checked in (for parking and a "resort fee"). We paid extra to stay at a nicer hotel because we had our 1 year old with us. The bathroom was disgusting! The light switch looked as though is had never been cleaned, and there was so... More 

Was this review helpful? Yes 5
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Stephanie, While it was a pleasure to have welcomed you, this feedback of your stay is certainly concerning. Your satisfaction is critical to us and we are very sorry that we fell short of an exceptional stay with us as we strive to offer an incomparable getaway with a level of service and accommodations that rival the beauty of... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are looking to vacation, or perhaps hold a business meeting in this area, you couldn't do better then this property. For pleasure, the grounds, room, staff, and food are top notch. For business, the meeting space and Banquet staff are amazing. No details are missed on this property and it is clear everyone on the grounds takes immense... More 

Was this review helpful? Yes 1
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Marc, We're so glad to have been able to lend our site and services for your business trip! We're very appreciative of your thoughtfulness in lending this kind review of our centrally located Mission Bay property, the fantastic cuisine from ACQUA, and our caring and knowledgeable team. There are innumerable experiences to be had at the resort and within... More 

Sacramento, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Decent room with view of Mission Bay. Affordable. Lots of outdoor activities available to guests. Check-in was quick and friendly. Will definitely return. Nice walking and biking path along bay next to hotel.

Was this review helpful? Yes 1
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Thank you for being our guest at the Hilton San Diego Resort & SPA and for extending this wonderful feedback. We are thrilled to hear our hospitable and friendly team, resort activities designed for all ages, and fabulous central Mission Bay location gained your loyalty! We are excited to welcome you back soon! Wishing you all the best in 2015,... More 

Putnam, IL
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was disappointing mainly from the point of view of cost. First there was the room fee, the there was the extra $28 for the facility, then there was a charge for breakfast, using the one speed bicycles or jet skis was an additional charge, the the shuttle charges for all but 2 locations (ONLY for the drive out and... More 

Was this review helpful? Yes
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Adira, It was a pleasure to have welcomed you to our resort however; We are sad to read our pricing structure had such an impact on your overall experience with us. We are very proud our team and very pleased to know that we were able to meet your expectations in this area and you enjoyed the wonderful outdoor... More 

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Additional Information about Hilton San Diego Resort & Spa

Address: 1775 East Mission Bay Drive, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Diego Resort & Spa 4*
Number of rooms: 357
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Also Known As:
Hilton San Diego Hotel San Diego
Hilton San Diego Resort And Spa
Hilton Hotel San Diego
Hotel Style:
#20 On the Beach Hotel in San Diego
#24 Spa Hotel in San Diego
#30 Luxury Hotel in San Diego
#64 Business Hotel in San Diego
#66 Family Hotel in San Diego

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