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All 270 San Diego hotels

Hilton San Diego Resort & Spa

4.0 of 5 Resort   |   1775 East Mission Bay Drive, San Diego, CA 92109 (Mission Bay Park)
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Ranked #100 of 270 hotels in San Diego
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1,524 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding here on March 15, 2014 so I was able to work with lots of different people at the hotel. Starting from the Catering Manager, Laura Gipson who was great and helped me plan the wedding of my dreams. I constantly was visiting the hotel as a part of the planning process and all the staff was... More

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

It's an honor to be entrusted with such a significant event, and we thank you for entrusting us with your wedding day. We'll most certainly share these kind words with our team--Laura and Brittany in particular--and we wish you all our best in this journey ahead. We'd love to welcome you back to share in future milestones, and we hope... More

Denver, Colorado
1 review
3 of 5 stars Reviewed 5 days ago NEW

Older but nice rooms. Easily the worst service I've experienced at an on site restaurant. Asking for additional glass of wine from one of the wait staff has to go up a chain of command. I haven't seen a smaller pour of a mimosa in my life. Lou must be losing at the track. Lastly, don't bother buying a bottle... More

Review collected in partnership with this hotel

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

Thanks for being our guest and for reaching out with this feedback, John. We apologize for any gaps in our typically expedient services; we'll most surely pass your concerns along on your behalf. It would be a pleasure to welcome you back and to showcase our services at their more streamlined and efficient, and we encourage you to reach out... More

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Paid more than 500bucks for one night for the waterfront two queens suite. No lighting switch available for the kitchen, bathroom door and some other area in bathroom are rusty. And at the last we found three pieces of broken glass mostly beer bottle it seems like when my kids were enjoying their time on the sand. I wouldnt mind... More

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're glad to have welcomed you and sorry to hear that your respective room fell short of the mark. With a variety of room styles across our expansive property, we'd certainly welcome the opportunity to host you again and to showcase the value of our various offerings. Kindly, Don Dennis General Manager More

Poughkeepsie, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

First room I was given already had someone in there...very uncomfortable for both of us. No comp or additional points given...I would think they treat their customers, especially Hilton members a little better when this happens.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're dismayed to hear of this unfortunate miscommunication, and we apologize profusely for the uncomfortable inconvenience it must have caused at the onset of your visit. We encourage you to reach out to our management team to further discuss this atypical incident, as we would love to share our apologies and to prevent such unfortunate and atypical incidents from recurring.... More

Sulphur, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My overall stay was accomodating and pleasant. The staff were friendly and helpful, and the rooms were clean and comfortable. The hotel restaurant food was delicious! The continental breakfast and lunches provided were very tasty and plentiful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're so happy to have welcomed you to our resort, Julie, and we're thrilled that our offerings exceeded the mark in all capacities. Along with our committed hospitality, we hope that you were also able to enjoy the myriad of playful and relaxing amenities offered on site, and we're excited for the chance to welcome you back soon. Please be... More

Los Angeles, California
Top Contributor
83 reviews 83 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hilton San Diego has the location; adjacent to Mission Bay, close to Sea World. We stayed here 25 years ago and then again April 2014 and found few updates to the facility since our first visit. In addition to the cost of the hotel, there is a $22 per room per day amentity charge; although we found few amenities... More

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're glad to have welcomed you back, Chris, but disappointed to hear of these concerns associated with your stay. While your respective room might have missed the mark, and for that we apologize, we'd like to assure you of numerous and continued upgrades across our property all the time. Add to that, our ever-increasing inventory of resort amenities--including our tennis... More

Bloomfield Hills, Michigan
Top Contributor
72 reviews 72 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 7 nights at this hotel with 3 others. (Another mom, her son and my son-17 yrs. old and 18 yrs. old) We chose this hotel because it was a resort and had many options of water activities for the boys. We stayed in room 769 and it was clean as well as quiet. We had a nice balcony... More

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're so happy to have been able to share our site and services with you and to hear that the hospitality of our team exceeded the mark in all capacities. With continual upgrades across our property and an ever-evolving inventory of resort offerings, we appreciate your suggestions and thoughts, and we'll most certainly pass them along on your behalf. We... More

California
2 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from an Anniversary weekend. We were in a villa rm 335 and found the unit and surrounding private area run down for 4 stars. There really is not enough staff (hospitality and landscape maintenance!). The room had frayed carpet, phone problems and the balcony light would not turn off! I noticed the landscape had a lot of leaf... More

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HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're certainly sorry to hear that your recent visit missed the mark, and we appreciate your time in bringing these concerns to our attention. As many have attested before, we're as much about the friendly services and hospitality of our team as we are about the premier, waterfront location, and we apologize if this didn't come shining through during your... More

Byron, Minnesota
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Excellent location with pretty easy access to tourist sites and fine dining. On site dining (Acqua) is very good with a notable wine list. Pool area is well maintained and in very good shape. At night the firepits are roaring and the ambiance is nice. The rooms however show their age with small bathrooms and poor ventilation (think changing towels... More

Was this review helpful? Yes 1
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

We're happy to have welcomed you and appreciative of this feedback. With innumerable upgrades, ongoing renovations, and an ever-evolving inventory of amenities at our waterfront site, we hope that you'll consider reaching out the next time you're in the area. We're continually growing, and it would be a pleasure to share this evolution with you. Please be sure to reach... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just spent week for Spring Break withy son and had an amazing time. Hotel centrally located in great spot. Close to Pacific Beach and downtown. Only negative is parking fee which is $34.00 a day. Plenty of parking so I totally disagree with Hilton trying to get extra money. They charge a resort fee so that should be enough extra... More

Was this review helpful? Yes 1
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review

It's a pleasure to have welcomed you to our Hilton Resort, and we're happy to hear that our team was able to make your visit a relaxing one. We hope that you were able to take advantage of the many amenities afforded by our competitive fees, and we encourage you to reach out to the team with any of your... More

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Additional Information about Hilton San Diego Resort & Spa

Also Known As:
Hilton San Diego Hotel San Diego
Hilton San Diego Resort And Spa
Hilton San Diego Resort
Hilton San Diego
Hilton San Diego Hotel
San Diego Hilton
Hilton Hotel San Diego
Address: 1775 East Mission Bay Drive, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in San Diego
#20 Romantic Hotel in San Diego
#26 Luxury Hotel in San Diego
#63 Business Hotel in San Diego
#66 Family Hotel in San Diego
#100 Top resorts Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Diego Resort & Spa 4*
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