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Palomar San Diego, A Kimpton Hotel

4.5 of 5 1047 5th Avenue, San Diego, CA 92101
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Palomar San Diego, A Kimpton Hotel
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Palomar San Diego, A Kimpton Hotel
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732 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clark, New Jersey
1 review
1 of 5 stars Reviewed 3 days ago NEW

Terrible customer service! Could have cared less that either the Palomar or getaroom over booked. Both tried to blame each other. Was told the day before I was to check in that I did not have a room. Was already on vacation had to waste a day trying to find a different hotel.

Was this review helpful? Yes
pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear Shari I am very sorry for the experience you had this past weekend and would appreciate having the opportunity to discuss this with you in more detail. If this would be amenable to you, please contact me at your convenience at patty.fletcher@hotelpalomar.com. Thank you in advance for your time! Sincerely, Patty Fletcher More

Phoenix, Arizona
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room had a safe on the floor of the closet---not convenient...the light in the closet did not work and neither did the clock in the room...the TV is on a credenza instead of on the wall which makes viewing difficult...the room was very small...poor water pressure in the bathroom sink and shower and no ventilation or fan in the bathroom...parking... More

Was this review helpful? Yes
pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear Cynthia M We are very disappointed to hear of your recent experience and would appreciate the opportunity to discuss this in further detail. Please feel free to contact me at patty.fletcher@hotelpalomar.com. Thank you in advance for your time and feedback. Sincerely, Patty Fletcher More

San Diego, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I've stayed everywhere in SD at one point or another and this place beats them all hands down. The rooms are everything you want/need in a room no matter the reason for your stay, whether its a family, friends or business trip that your on. The staff is whats sets this place apart though, they are very friendly and helpful... More

Was this review helpful? Yes 1
pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear Ian F Thank you for taking the time to share your comments about your recent stay! We are thrilled to read your review and for the great comments about our Palomar Team. We hope your plans will bring you back to the hotel soon! Sincerely, Patty Fletcher More

Vancouver, BC
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff members and management of this hotel have truly demonstrated their commitment to making sure we are happy. We stayed this week at the hotel, now currently under renovation. Everyone we have encountered has gone above and beyond to make sure the inconvenience is mitigated by their kindness and generosity. In a small hotel like this one, the staff can... More

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pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear lilly0527 Thank you for the awesome feedback and comments about our staff. We are happy to hear that you enjoyed your stay. I'll be happy to share your kind notes with the team! We hope you will be back soon for another visit. Sincerely, Patty Fletcher More

Montreal, Canada
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I just attended a conference in San Diego. usually the conference have some preferred hotel they would recommend to attendees. the cost is just exorbitant. I went to Hotel.com and selected what my preference for hotel nearby and they had recommended Palomar San Diego. this is about 20 minutes walk to the convention center and a little farther than the... More

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pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear Elizabeth K, Thank you for taking the time to write a review about your recent stay at Palomar San Diego! We are thrilled to read your great comments and have your feedback about our staff. We hope you will visit again in the near future. We would love to welcome you back! Sincerely, Patty Fletcher More

NY
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Trendy hotel with lots of upscale amenities. Location: Just off the main strip in downtown San Diego but still in the Gas Lamp district. Perfect for getting into the madness but stepping into a quite hotel when you wanted to get out of it. Room was very comfortable with a large bathroom, bed and sitting area. Literally construction on all... More

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pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear BBTrav Thank you for the feedback about your recent stay at Palomar San Diego! We appreciate the nice comments and hearing that you enjoyed your visit. I'm sorry that the bikes were in use by other guests and not available at the time you wanted to use them. Please feel free to let me know if you are returning... More

Laguna Hills, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very modern, very chic, trendy hotel. But the staff will treat you like you are one of a kind. We stayed here because we were seeing a concert at the House Of Blues, which is right next door. It was our 11 year anniversary and the front desk girl gave us a free upgrade to a suite.... More

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pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear suzannecms, We're honored that you stayed with us to celebrate your anniversary and thrilled to hear that you had such a great time! It sounds like it worked out awesomely for your concert plans as the House of Blues is located next door. Wishing you a belated Happy Anniversary and we hope to have you as our guests again... More

Philadelphia, PA
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love Kimpton hotels and this one did not disappoint. The staff was friendly, the lobby and restaurant were cool, and the room was large and comfy. The valet parking was a bit expensive ($40 a night) but the service is quick and easy. The conference facilities were nicely appointed and it has a lovely pool and pool bar. The... More

Was this review helpful? Yes 2
pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear Philatraveler22 Thank you for taking the time to share your comments about your recent visit. We're thrilled to have you in our Kimpton Family and to hear that you enjoyed your stay. We hope that your travel plans will bring you back to the area soon and we will have the opportunity to welcome you back to Palomar San... More

Vancouver, Canada
Top Contributor
189 reviews 189 reviews
19 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here a couple of nights. Was awoken by partying from House Of Blues on Monday night and by sirens on Tuesday. If you stay here then ask for a room away from the street. Several reviewers here say the same thing. Outside that, the staff are top notch and the hotel is overall very comfortable.

Was this review helpful? Yes
pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear Koolkookaburra, Thank you for the kind notes about your recent stay at Palomar San Diego and the comments about our staff and the accommodations. I'm sorry to hear about the noise from next door. If you would like to discuss this further or if I may be of assistance with a future stay, please feel free to contact me... More

North Carolina
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a Kimpton Hotel fan and this was a very nice hotel. The Solomar is my hotel of choice in San Diego, but I thought I'd try something different. The front desk person was amazingly cheerful, friendly, and helpful. I was upgraded to a suite with a beautiful view of the bay. The hotel is stylish and very conveniently located.... More

Was this review helpful? Yes
pfletch, Executive Sales & Operations Coordinator at Palomar San Diego, A Kimpton Hotel, responded to this review

Dear MCaseNC We appreciate your informative review and to hear that you enjoyed the accommodations as well as our front office team. Your feedback and overall observations are helpful to us and I would be happy to discuss the restaurant experience in further detail. If you would like to chat further, please feel free to contact me at 619-515-3010. Thank... More

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Additional Information about Palomar San Diego, A Kimpton Hotel

Address: 1047 5th Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Palomar San Diego, A Kimpton Hotel 4.5*
Number of rooms: 184
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Also Known As:
Se Hotel San Diego
San Diego Se Hotel

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