Our experience was very unpleasant at our last stay in January 25th, 2012, We careful reselect reputable hotels to stay during our business or pleasure at this occasion the Westin Hotel valet attendant took our vehicle at check in and at the time departure our vehicle was brought to us with a damaged rear bumper, we noticed immediately we requested... More

Jose Antonio Selvas at The Restaurant Provided GREAT Service! He was very nice and patient. There was a problem with my order and he was very nice about changing it. More

My recent stay at the Westin San Diego, was pleasant enough until about 5AM when construction across the street on a High Rise Office Building, interrupted my sleep every morning during my stay. What was upsetting about the situation was, that I had upgraded my reservation in order to have a view of the bay. I felt the Westin should... More

On new year's eve BA flight to London was cancelled due to fog. We stayed the night and most of next day in the WESTIN. I wish to give credit to THI NGUYEN, the concierge who handled us, a group of stranded passengers, for the whole time there, with patience and grace And did not leave us with unanswered questions.... More

My huband and I stayed here for three nights. The staff went out of their way to make us feel welcome and comfortable. Luke, the front desk manager, insured we had a wonderful stay. We had the breakfast buffet each morning and were always remembered and seated at our favorite table. The hotel was clean and nicely decorated. The valet... More

Subject: Westin San Diego Location: San Diego, California, United States, North America Title: Room renovation on a Saturday My stay was overall very good. Excellent front desk personnel. Only problem was that on Saturday night when we returned someone decided to paint something in a room on our floor. The AC grills were left outside on the hallway on a... More

Stayed here for one night when a BA flight out of San Diego was delayed. In the Lobby bar you can really see an Emerald City theme in the hotel. The rooms were pleasant, clean and tidy but not outstanding. Staff were all very friendly and helpful. I would give a special commendation to the concierge, who was very patient... More

I stayed at The Westin San Diego to attend a conference and received the service and amenities that I have come to expect from Westin. The Heavenly Bed in my room lived up to the experience that I have received at other Westin properties and I enjoyed 2 restful nights. But perhaps where this property excels the most is with... More

This is a belated thank you to Thi N. (the most gracious, kind, compassionate and patient Concierge at the Westin San Diego on 400 W Broadway) for the way she helped many passengers 'abandoned' by British Airways on New Year's Eve when our flight to London, Heathrow was cancelled due to fog. On New Year's Day Thi (pronounced 'tee' -... More