Booked in to this place for a work conference. In contrast to some of the other customers, my experience of the service was indifferent, snippy and unhelpful. Terribly slow broadband, for which you have to pay. They even charge you to print off your boarding pass! Queries re bill handled painfully slowly and unitelligently, with no apology for an error... More

Diego Casanova was a fabulous server for my recent meetings. He always had a smile, and went above and beyond for my group. Every hotel needs a Diego Casanova!

Westin Hotels, in particular, are fast becoming my hotels of choice when traveling for pleasure or business. The Westin San Diego provided an exceptional home-away-from-home experience. Love the amenities, the TV channel selection, the beds (so comfortable), the conference facilities, the restaurants, the cleanliness, etc. The front desk staff were accomodating and helpful, especially when scheduling shuttle trips from and... More

The location of The Westin, San Diego provides guests a convient location to the water front, downtown, and restaurants. Rooms are clean, updated, and have really comfortable beds. If you are lucky enough to have lunch in restaurant in the hotel, make sure to ask for Nate N. He took very good care of my co-workers and I. Food came... More

We had an hour to kill before a little train ride up the coast to have some fun for our anniversary, so we popped into a restaurant at the Westin for a good sit down breakfast. Fantastic buffet on a weekday with lots of healthy choices in a 1st class establishment. Our server Nathan N. was friendly and personable, and... More

In San Diego for niece's wedding. Upon arrival at the Westin Daniel greeted us and helped with luggage; very friendly and courteous. The next morning our waiter, Nate, was courteous, helpful with local attractions information, and very personable. Our room had views of the Midway and harbor area and were spectacular. We actually took time to look out our windows... More

The front desk manager, Leon Williams, was very helpful and kind as I was checking in. I enjoyed my stay and thought I received a great rate and good service.

We arrived past 2 am and the clerk was helpful and courteous, he waived the hotel parking fee. The room was nice size and comfortable. The bathroom was larger than most. Great location, cloae to restaurants and shopping centers.

We had a wonderful stay at the Westin, including a terriffic buffet in their dining facilities. Juan V. in particular was very kind in making my daughter feel at ease during breakfast one morning. Overall, highly recommended hotel!