I travel frequently and know good service when I get it. I stayed at the Westin the first week in February, 2012. The place was clean and relatively comfortable. However, the staff left a bad taste in my mouth. Each time I had a concern they listened long enough to give me a canned response, rarely answering the question that... More

Our 2-day stay was lovely. The room was very quiet and even had a well-engineered heavy-duty metal vent of that could be flipped to allow fresh air in through a narrow slot but then closed to exclude the noise of the city down below. The bed was extremely comfortable and everything from the glass elevators (there were also enclosed elevators... More

Solid Westin property in downtown San Diego. part of office complex but all functions fine. Good value if not much atmosphere but serves purpose well. More

4 Night stay here was great. Each day room was cleaned perfectly. This room service staff pays attention to your door hanger. The Staff at the desk bar and restaurant were also great. Breakfast buffet was good and well stocked. Buffet host even did the little free smoothy thing. Bed, sheets and towels, all quality you would expect of a... More

This hotel is in a great location, the rooms are comfortable, and the staff is wonderfully accommodating. I arrived early in the morning and my room was all ready. I was also able to get a late checkout my last day. I had a fantastic breakfast in the restaurant. The restaurant staff was friendly and the service was very fast.... More

I just came back from 5 days of business travel in San Diego ... I know, it's a tough life! Our meetings were being held in a location away from downtown, so the owner of our company suggested we do some pricing and scope out our downtown options. The Westin San Diego was offering a far better rate than the... More

Great hotel, close to everything. Great home base to explore San Diego. Business oriented but only a few blocks from the water, gas lamp, and shopping. More

It's very disappointing to go to a 4+ star hotel and receive less than the best treatment. When we got to this hotel, we were immediately asked for our car keys by the valet (the only parking offered by the hotel). We told the valet we would be right back after checking in to get our luggage. However, after checking... More

It was a week before my arrival and I wanted to extend my stay one more day because of a scheduled customer meeting and I was told that it could be done but my rate would jump up over $100 more and that I had to take it or leave it. I went out online and found a cheaper rate... More