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All 270 San Diego hotels

The Westin San Diego

4.0 of 5 Hotel   |   400 West Broadway, San Diego, CA 92101 (Downtown)
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Ranked #53 of 270 hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
sunlovers077 Cheshire
  • Reviews (183)
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  • Room tips (56)
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183 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 5 nights very recently. The first thing you do when arriving at San Diego Airport is collect your luggage, then go to the information desk and they will ring the hotel for you to request the shuttle bus to pick you up - a good start! The room was spacious with plenty of storage and a gorgeous... More

Was this review helpful? Yes
McKinney, Texas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great rooms and public spaces. Staff fro managers to bellmen, all professional and courteous. We celebrated a special anniversary and the management and staff made it extra special. We highly recommend the Westin San Diego to anyone visiting that great city!

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San Francisco
20 reviews 20 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Westin is located on Broadway near most office towers and within walking distance of the Gaslamp District. I was warmly greeted by front desk agent Leon Williams. Lamar was a helpful valet. The lobby has a bar, coffee bar, and a solid restaurant. My room was spacious and well appointed. The wifi worked well, but at a price.

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Alyssa T, General Manager at The Westin San Diego, responded to this review

KarmaKIda, Here at the Westin San Diego, we know that our service is what separates us from the rest. Thank you for recognizing Leon at our front desk and Jamar in valet. . I always appreciate feedback form our associates and will be sure to share your comments with them and our team. I am also pleased you enjoyed the... More

Oslo, Norway
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I felt like a royal guest. The staff were very friendly and helpful, beyond the call of duty. They clearly took pride in helping me to enjoy my stay, even to little things like bringin a bottle of water when I was waiting for a colleague. I usually find hotel beds uncomfortable, but slept well and cozily at The Westin... More

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Chain_link, I am pleased you enjoyed your stay at the Westin San Diego. Our beds are amazing and the best in the hotel industry. The famous Heavenly Bed provides the best nights rest possible, leaving your rested and feeling better than when you arrived. You can purchase the exact same bed for your home through the Westin at Home online... More

Los Angeles, CA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a very nice stay. Location was perfect, dining was easy, walking distance to everything gas lamp district and downtown. Slept soundly and didn't have to deal any noise from other guests. Overall, the service at the Westin was top notch. Highly recommend.

Was this review helpful? Yes 3
Alyssa T, General Manager at The Westin San Diego, responded to this review

TahitiTourisme, Thank you for highly recommending the Westin San Diego! I am pleased to hear that you enjoyed your stay at our hotel. Our location makes us a great choice to easily navigate around the city and our signature Westin Heavenly Beds guarantee a superior slumber. I hope to see you in SD again soon! Be Well, Alyssa Turowski General... More

Huntington Beach, California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We loved our room and the gorgeous view of the city! Great fireworks show out of the window each night! We were able to walk to Seaport village and the gaslamp district. we could jump the redline, right by the hotel, to get to old town San Diego! We loved the easy access to any where we wanted to go!... More

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Tammy9764, Our upgraded bay view rooms have some of the best views in San Diego. Our hotel has views of Tijuana Mexico, the bay, Coronado, North Island and the military base, the airport and also many city views. We are proud of the beautiful surroundings and know it helps our guests leave feeling better than when they arrived. In addition,... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I wanted to love this hotel, but sadly it just wasn’t the case. The check-in was easy and as soon as we checked in we were told to go enjoy the complimentary wine and cheese before we go to our rooms as it was ending in just a few minutes. I found that to be a nice gesture and we... More

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Aaron G – I was happy to hear that you enjoyed our SPG wine reception. It is a fun perk we offer for our loyal Starwood Preferred Guests. I am glad to read that our front desk and luggage attendants were attentive to all your needs. You will be happy to hear that we have all new pool furniture (replaced... More

Philadelphia, Pennsylvania
Top Contributor
69 reviews 69 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for over a week while in San Diego. The hotel is located very close to the Gas Lamp district and as such offers access to many restaurants and attractions of downtown San Diego. Rooms on high floors and facing west offer a great view of San Diego bay and Coronado Island, so ask for such a room. The... More

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Valiant10000 – I was happy to read that the front desk was helpful and friendly during your stay. Our rooms boast some of the best views in San Diego and I am glad you enjoyed them. Cleanliness and maintenance is a top priority for our hotel and I trust you will accept that the difficulties you experienced are certainly not... More

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed here as part of her "sweet 16" birthday getaway. I am an SPG member and staying at this hotel and receiving exceptional service assures me again that we made the right choice becoming members. The hotel and rooms were extremely clean the staff was pleasant and informative about the area. I highly recommend this hotel!!!

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Doughterty529, Thank you for being a loyal SPG member! I am pleased to hear that your daughter’s Sweet 16 with us was a great stay. Our concierge service can help plan any occasion and we even have discounted tickets to our local attractions. We know that service is what separates us from the rest and I am pleased to hear... More

Spokane, Washington
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a business trip. Great location. A walk 5 min to the waterfront and ferry to Coronado Island. 5 min walk to Gaslamp and 15 min walk to Convention center + you can catch the SD trolley which is two stops to Petco and Gaslamp. Great service and the concierge knows her stuff!!

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Ryanlayton, We find our location to be perfect for all types of guests. We are centrally located between several neighborhoods making it easy to walk and get around without having a vehicle. You can even get discounted tickets to the local attractions at our concierge desk! We make traveling to San Diego easy. I hope that you can join us... More

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Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Diego 4*
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel

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Hotel Style
#12 Spa Hotel in San Diego #17 Luxury Hotel in San Diego #22 Business Hotel in San Diego #31 Romantic Hotel in San Diego #40 Family Hotel in San Diego
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Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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