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The Westin San Diego

#32 of 273 Hotels in San Diego
Certificate of Excellence
4.0 of 5
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400 West Broadway, San Diego, CA 92101
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Breakfast for 2 Included
The Westin San Diego
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Ranked #32 of 273 Hotels in San Diego
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
JaneArizona Arizona
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arizona
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were greeted immediately by valet (40$ per night). They were very helpful and friendly. Upon entering the building again we were greeted in such a welcoming manner. We had two conjoining rooms and the rooms were spectacular! We had the bay view and it was nice to wake up and see the bay a distant away, you could only... More 

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Sammamish, Washington
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved our weekend stay at the Westin. The hotel is conveniently located on Broadway, a short walk from the Santa Fe / America Plaza transit center, and about 10 minutes from the piers and Gaslamp Quarter. The airport is a short drive on the 992 bus. Although it's not the newest hotel (and part of larger office building complex),... More 

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Dallas, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very nice and conveniently located in downtown San Diego! The lobby is inviting, the rooms and bathrooms are clean. The receptionist at the check-in counter was very friendly and provided exceptional customer service and check-in process was fast and hassle-free. Juan (host?) also provided excellent customer service in the restaurant downstairs where we had breakfast each day... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

KarenL4u, I am pleased to see that we could exceed your expectations. Thank you for recognizing Juan at our restaurant. We always appreciate recognition for our associates and I will be sure to share your comments with Juan and the rest of our staff. I am happy you found our location to be convenient. Our location is centrally located between... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Westin San Diego was a fantastic hotel, with wonderful service and convenience. From the moment we arrived we were greeted with a smile that continued throughout our stay. The staff were wonderful and courteous, the room was clean and we were made to feel comfortable from the moment we arrived. The only negative to our stay was the firmness... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

MattScorpio, I am pleased to read you enjoyed your overall experience with us. We pride ourselves on our location and great guest experiences and we appreciate the recognition. We look forward to welcoming you back to the Westin San Diego. Remain Well, Alyssa Turowski General Manager More 

Fontana, California
5 of 5 stars Reviewed 1 week ago

During my weekend stay in Downtown San Diego, I didn't spend too much time at the hotel. So, I didn't take advantage of many amenities offered by the Westin. Ultimately, I wanted the rooms to be clean and comfortable, and they most certainly were. I had no complaints about my stay and would recommend the hotel to anyone looking to... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

MahfoudS, I am delighted you found your guestroom to be clean and comfortable here at the Westin San Diego. Our signature Westin Heavenly beds guarantee a heavenly nights rest. Thank you for your review and we hope to welcome you back soon. Be Well, Alyssa Turowski General Manager More 

CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Westin San Diego was everything I was looking for -- a great hotel in a good location. Staff was incredibly attentive, helpful, and positive. Room and view were great. I don't know what else you would need on a stay here.

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

CaTravelBug08 We look forward to welcoming you back to the Westin San Diego on your next visit to San Diego. Thank you for the great review. I am happy we were able to exceed your expectations with our service, location and bay views. Kind Regards, Alyssa Turowski General Manager More 

Mariposa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Another pleasant stay at The Westin San Diego! We were greeted by ever-smiling Helen who gave us a quick, courteous check-in. Our very comfy room, on the 20th floor, had a fantastic view of the downtown skyscrapers and harbor; gorgeous city lights at nighttime. We always choose Go Green, so we've not dealt with housecleaning but know they're a phone... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

LeeAnnAllen, Thank you for your detailed and kind review. I am happy to see you enjoyed your stay at the Westin San Diego from start to finish. Thank you for recognizing Helen, Axel, Jessica, Kevin and Mike! All 5 are rock stars and I will be sure to share your comments with them and the rest of our staff. Thank... More 

Dallas, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were assigned this hotel for Comic Con and it worked out perfectly. While it's not one of the closest to the convention center it is certainly within a reasonable walking distance. It is also very near the USS Midway which we were able to enjoy during our stay. The associate who checked us in allowed us to check in... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Melanie J, The Convention Center is an easy 10-12 minute walk from the hotel. We believe our location is one of the best in downtown as nothing is more than a 15 minute walk. We are within 4-5 blocks of three great neighborhoods; Gaslamp Quarter, Seaport Village/Embarcadero and Little Italy. We are also just a couple blocks from both the... More 

Sacramento, California
4 of 5 stars Reviewed 1 week ago

The buffet staff was very helpful and were great servers. The hotel is quite oddly shaped. The staff was very helpful as well especially Zulema Peggins and Juan V. at the restaurant and AJ from the bell.

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

KugtongC, Thank you for recommending the Westin San Diego on TripAdvisor. Our hotel is a landmark building in San Diego. Our signature hexagonal towers are known as the jewel in the San Diego skyline. I am delighted to hear Juan, Zulema and AJ could help accommodate you during your stay, leaving you with a great lasting impression of our great... More 

Saint Louis, Missouri
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is like 15 minutes away from the airport. Front desk agent were very professional and helpful. The front desk and the lobby are beautifully decorated and designed. The room was clean and almost spotless. And the designs are fresh and elegant. The hotel location is the best, if you are there for pleasure or visiting, this is the... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

B M, We look forward to welcoming you back to the Westin San Diego. Thank you for your great review and for recognizing the front desk team. I am pleased to read you enjoyed the design and décor from our most recent $15 million renovation. Our location is one of the most convenient in San Diego, as we are within... More 

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