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The Westin San Diego

4.0 of 5 400 West Broadway, San Diego, CA 92101
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The Westin San Diego
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The Westin San Diego
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cabo San Lucas, Mexico
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars NEW

only stayed for a night there but it was great, actually had the entire day on Monday to enjoy SD and half of Tuesday! The hotel has a great location about 5 minutes walk to Horton Plaza which really has everything you could want. Very comfortable and Westin is always a good choice. Good price too for downtown San Diego... More 

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

My family spent an awesome week in San Diego. The Westin was amazing and I would recommend this hotel. Juan and Marites made our day with their helpful and happy service. The breakfast buffet was top notch.

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Andrew P, I am delighted you enjoyed your week in sunny San Diego. It’s great to hear that the service provided by Juan and Marites was memorable. Our daily breakfast buffet has a little something for everyone, including made to order omelets. I will be sure to share your review with the team. I hope you can make it back... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everyone was extremely friendly and made my business trip stress-free. I was especially impressed by Melissa in the bar. There was a huge conference at the hotel and the bar was packed every night. Melissa was constantly running back and forth to keep up, yet she never was grouchy or frazzled. Extremely attentive, friendly and warm. This hotel is lucky... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Mnbusinesstravel, It is always great to hear about great service from our staff and I will be sure to share your comments with Melissa and the team! I am delighted you enjoyed your stay and I hope you can make it back to San Diego again soon! Best Regards, Alyssa Turowski General Manager More 

Houston, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long flight, I was very tired and only had 30 minutes to prepare for my work meeting. Despite my crankiness, the staff was kind and able to check me in early which allowed me to get refreshed. All of the staff (bar, banquet hall, front desk-Beca, concierge-Eric, room cleaning) were enthusiastic, polite, and always ready to assist. The... More 

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Seble W, I am happy to hear that Becca and Eric helped make your arrival easier. It is always great to hear great comments about our team. Thank you for your review and we hope to welcome you back soon! Remain Well, Alyssa Turowski General Manager More 

Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The only downside is the parking. Other than that, I definitely recommend this hotel! Everything is walking distance. Great customer service when checking in, wish I would've remembered her name (whoever was working Saturday afternoon Feb 21st, young girl). Nice, clean hotel, very spacious!! Loved it. Thanks :)

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Yvette S, Thank you for your glowing recommendation. I am delighted that the young lady that checked you in, Kayceelyn, and her team were able to leave you with an lasting impression due to their great customer service. The hotel is in the heart of downtown where parking is a premium. Our valet team provides attentive service at a competitive... More 

ccebuzz
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Positive: - Location - walking distance the Gaslamp District, Seaport Village and shopping/restaurants - Room – extremely comfortable bed, mini-fridge, very clean, 50-60" HDTV, rain shower head, relatively quiet - Amenities - free shuttle to and from the airport, pet friendly; for SPG members: reception with free drinks and snacks, free two bottle of water in room, points for declining... More 

Was this review helpful? Yes 3
Alyssa T, General Manager at The Westin San Diego, responded to this review

ccebuzz, Thank you for your helpful review and tips for other travelers. I am delighted you enjoyed all our amenities and location. We know that parking is a premium in downtown and we provide quality service for a competitive price. Did you know that if you book through SPG you now get complimentary internet with your stay? It is a... More 

Petaluma, California
Top Contributor
221 reviews 221 reviews
81 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved this Westin in San Diego over the one in the Gaslight district. It seems newer, fresher, and more hip. Our upgraded room looked towards the city and was lovely and spacious. The lobby is open and modern. We liked that it is close to Little Italy and actually preferred that section of town to the Gaslight district. Loved the... More 

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

pfefmeister, I am delighted to read that we are your preferred hotel choice in San Diego. We believe our location is the best in the downtown area, as we are located in between 3 great neighborhoods; Little Italy, the Embarcadero and Gaslamp Quarter. Little Italy is thriving with great new and established restaurants and shops just a quick 5 blocks... More 

Green Lake, Wisconsin
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a 30 yr Captain for United Airlines, I think i'm qualified to judge great service when I experience it . My recent stay at the hotel was made even better by the great service and friendliness I was shown by two exceptional Westin employees. Juan in the hotel restaurant and Zullema also of the restaurant. Both treated me like... More 

Was this review helpful? Yes 4
Alyssa T, General Manager at The Westin San Diego, responded to this review

Frank c, 30 years – wow! Congratulations! Our goal is to be your home away from home and I am happy to hear that Juan and Zulema provided you with memorable customer service. I will be sure to share your comments with them and the rest of the team. Thank you for your review and we look forward to welcoming... More 

Forest Hills, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was attending a conference in San Diego and wanted to stay where the conference was so booked a room at the Westin. I arrived close to 1a after severe weather delayed my flight only to find the hotel had given my room away. This after I booked three months before my arrival, called a week before to confirm and... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

AGQueens-I was disappointed to read about your experience. Unfortunately this was one of the very rare cases that we had to arrange accommodation at another hotel. We hope you understand this is not our policy and we would have loved for you to join us for the duration of your stay. I’m glad to see the team offered additional compensation... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful experience staying at the Westin over Valentine's Day. My husband surprised me with champagne and strawberries and chocolate provided by Yasmin, who made it all happen. The staff also placed rose petals throughout our room and strategically placed a heart onto our King sized bed. It was perfect! Thank you to Yasmin and the rest of... More 

Was this review helpful? Yes 4
Alyssa T, General Manager at The Westin San Diego, responded to this review

Silvia R, I am happy to hear Yasmin and the team were able to make your Valentine’s Day stay memorable. I will be sure to share your review with the team. Be Well, Alyssa Turowski General Manager More 

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Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#7 Spa Hotel in San Diego
#12 Luxury Hotel in San Diego
#22 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#41 Family Hotel in San Diego

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