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The Westin San Diego

4.0 of 5 400 West Broadway, San Diego, CA 92101
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Certificate of Excellence 2014
The Westin San Diego
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The Westin San Diego
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311 reviews from our community

Traveler rating
    167
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    29
    12
    2
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36
97
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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nyc
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

San Diego is a beautiful city and I was very excited staying at this newly renovated Westin hotel. The service was extremely friendly. They were helpful given it was my first time visiting this city. What made me extremely disappointed with my stay was the fact that a bum followed my brother and I back to our hotel room. He... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

At checki in Becca the person at the desk asked why we were visiting San Diego and what are plans were, she seemed genuinely interested. We told her we were here for a funeral and she was extremely compassionate and caring. Service was quick and excellent. Valet parking individuals were very efficient and friendly. Overall a hard weekend made better... More 

Was this review helpful? Yes 1
Lugano, Switzerland
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's an excellent hotel, for both the business and holiday traveller. What I want from a hotel is a modern, clean and quite room. This hotel ticks all the boxes. Staff at reception was friendly and helpful.

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

RM_V8 - I am pleased to read you enjoyed your overall experience with us. We pride ourselves on our great guest experiences and we appreicate the recognition. We look forward to welcoming you back to San Diego and the Westin. Remain Well, Alyssa Turowski General Manager More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

With fantastic location and the amazing views of the city and harbor, our stay at The Westin San Diego was perfect. The staff was incredibly friendly and helpful (especially Darko) and the hotel was very clean, comfortable and accommodating. The valet parking at the hotel was a bit pricy. During our vacation in San Diego, we planned on going to... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

aschmi57 - We, too, believe our location is one of the best in San Diego. We are located in the middle of three great neighborhoods - all within 4-5 walkable blocks. The famous Gaslamp Quarter, the embarcadero/Seaport Village and Little Italy. Little Italy is my personal favorite! Darko is a true asset to our team and I am happy to... More 

Lynnfield, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff at the Westin San Diego are attentive to their guests needs. I arrived a day early for a business trip and the staff gave great advise on options for things to do, see and places to eat. I appreciated the hotels environmental commitment. I earned $20 in hotel credit in lieu of full room service. I was easily... More 

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Frank R - I am pleased to read you enjoyed your overall experience and the staff was one of your notable highlights. Thank you for supporting the Make a Green Choice option while staying with us. Just one night of participation can mean significant savings to water, electricity, natural gas and chemicals. Come visit us again soon. Kind Regards, Alyssa... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My biggest concern with staying at a hotel is the cleanliness. This hotel exceeded my expectations. With the great location came incredible views of the city and bay. I will definitley be staying here again.

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

AlyssaFiggs - We look forward to welcoming you back on your next visit to San Diego! Thank you for the great review. I am happy we were able to exceed your expectations with our cleanliness, location and bay views. See you again soon. Be Well, Alyssa Turowski General Manager More 

Santa Barbara, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great place to stay! Fantastic location. Very close to the amtrak train station and walking distance to Seaport Village and the Gas Lamp area. I stayed for a conference and what a wonderful venue!

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

MikeShinn - Our location is one of the most convenient in San Diego. We are within 4-5 blocks of three great neighborhoods, as you mentioned. Gaslamp Quarter, Seaport Village/Embarcadero and Little Italy. The Amtrak station is just 2 blocks away, and one of the main trolley stations is just a block away. I am happy to hear you enjoyed our... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From check in to check out, this stay was amazing. Kaycee at the front desk was great, quick and pleasant check in, got a room upgrade, a quick list of great places to go nearby, and the option to turn down housekeeping services for food and beverage comps! We only stayed two nights, so fresh towels and new sheets weren't... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

ellentravels0 - We look forward to welcoming you back on your next trip to San Diego. We strive to ensure all our guests leave feeling better than when they arrived and I am happy to read this was the case with you. Kaycee does a great job and I will be sure she is recognized for starting your trip off... More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff at the Westin San Diego are wonderful! As a business traveler who has been staying at other San Diego hotels, the Westin staff are above and beyond. Everyone is extremely attentive and helpful. The staff at Coast, especially Juan made me feel at home. I will definitely be staying at the Westin on future San Diego visits.

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Kathryn V, It is always great to hear when our service makes our guest feel at home. Here at the Westin San Diego, our goal is that you feel better when you leave than when you arrived. Thank you for recognizing Juan at our restaurant, Coast. He is one of our star associates and I will be sure to share... More 

Massapequa Park, NY
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I were spending 3 nights in San Diego, and we selected this hotel, based on reviews and the responsiveness of Alyssa T, the manager through TA. I had emailed her before our arrival, and the hotel went above and beyond to make sure that everything was handled with utmost efficiency. When we arrived, rather late at night,... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

LB52, We truly value feedback from all our guests and I thank you for reviewing our service on TripAdvisor. Here at the Westin San Diego, we strive to make your stay feel like you're home. I am happy to hear that our staff and myself could exceed your expectations and that we could make your stay memorable. Thank you for... More 

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Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#9 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#21 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#42 Family Hotel in San Diego

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