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The Westin San Diego

#48 of 271 Hotels in San Diego
Certificate of Excellence
4.0 of 5
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400 West Broadway, San Diego, CA 92101
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The Westin San Diego
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Ranked #48 of 271 Hotels in San Diego
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Micknb Hamden, Connecticut
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404 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamden, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

i stayed at the Westin San Diego because of its proximity to the San Diego Convention Center and many tourist attractions. They did not disappoint! I had a double room and requested early check in, I was nicely surprised when I was upgraded to a bayside view too. Rooms were spacious and clean. Bathroom had a massive rain shower with... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was our 3rd weekend stay since September, 2014. One particular employee, Donald Osborne, remembered us at each visit! Mind you, there are probably 500 or 600 rooms here, and Donald made a personal effort to welcome us back to the hotel, make certain my Gold status was recognized with a courtesy upgrade, and extended sincere interest in making sure... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I had a nice time at this hotel. The views from the room weren't great - other buildings - but it was in walking distance from some great locations and restaurants, and it was very comfortable and clean. And the staff were great!

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Gillian S, I am pleased to read you enjoyed your overall experience with us. We pride ourselves on our great guest experiences and we appreciate the recognition. We look forward to welcoming you back to the Westin San Diego. Remain Well, Alyssa Turowski General Manager More 

Cuenca, Ecuador
Top Contributor
58 reviews 58 reviews
14 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This Westin is located downtown, and close to the Gaslamp District, Horton Plaza, the waterfront, Seaport Village, and lots of great restaurants. (There is another Westin located several blocks away in Horton Plaza.) The rooms are very clean, comfortable, quiet, and up-to-date. The Heavenly beds are aptly named - they're extremely comfortable. The staff was helpful and friendly without exception.... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Ecuador_Voyager, Glad to read you enjoyed your experience at the Westin San Diego. We pride ourselves on great service and we know the value that has on exceeding our guests’ expectations. Our Heavenly Beds are the best in the industry. You can have this same sleep experience in the comfort of your home by purchasing a bed through our online... More 

Top Contributor
51 reviews 51 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I can't put my finger on why I just wasn't impressed. From check-in to the room I felt like I paid a lot of money for nothing very impressive. Maybe it has something to do with the smoke alarm going off shortly after I fell asleep and them me having to wait for someone to come to the room (without... More 

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Tampa, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Westin San Diego staff shows a genuine interest in each guest as if your are the only person during that moment. The concierge's suggestions were outstanding for restaurants. The location of the hotel is walking distance to for a ballgame at Petco Park, Little Italy, USS Midway, and the Hornblower boat tours. The property has it's own airport shuttle... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Michael B, Thank you for your glowing review of the Westin San Diego. Personalized service is what we are all about and I am happy to hear that our concierge and the staff exceeded your expectations. Our location is central to 4 great neighborhoods and it is easy to get around to all the attractions. Between the Gaslamp Quarter, Little... More 

Grapevine, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed at this hotel for my work and Amanda was great Leon is awesome the staff treated me like I was the owner! The rooms are clean and a nice size. This is a good location to go to gas lamp for food or the train for a meeting. Over all great stay lots of fun!!

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Ernest M, I am pleased to read you enjoyed your overall experience with us. We pride ourselves on our great guest experiences and we appreciate the specific recognition for Amanda and Leon. We know our service is what separates us from the rest and I will be sure to share your comments with the team. We look forward to welcoming... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Booked online for a weekend away. Upgraded to a "Bay View". Was put on the 8th floor.... Our veiw would be better at a hotel in the $75 price range. I'll look somewhere else for a a better view next time.

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Alyssa T, General Manager at The Westin San Diego, responded to this review

MnNick – I was sorry to read about your experience as we have some great bay view rooms from the 8th floor. Hopefully you informed us during your stay as we would have corrected any disappointment immediately. I hope you keep Starwood’s many brands in mind on your return to San Diego. Be Well, Alyssa Turowski General Manager More 

Birmingham, Alabama
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was beautiful & had amazing views!! I loved how they provided a nice shuttle to pick you up from airport for free. The staff were extremely friendly upon arrival.They upgraded me to a room with a view over the bay,free of charge since it was my first time visiting! The view was amazing too,again! The beds were heavenly... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Kayla M, It is wonderful to hear that we could help make your first visit to San Diego a memorable one. I am happy to hear that our location, views, service and food exceeded your expectations. Thank you for your review and I look forward to welcoming you back. Remain Well, Alyssa Turowski General Manager More 

Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything about this hotel is first class, as with most Westin Hotels. the only drawback is the outrageous parking prices. park across the street at the public parking structure. you'll save a lot of money and it's right across the street so not too far to walk. we had a beautiful view overlooking the harbor and it was so nice... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Saavygurl, I am pleased to see that you enjoyed our signature Westin Heavenly bed. Both the Westin Heavenly Bed and Heavenly Shower guarantee a relaxing and renewing stay. You also have the option to take the experience home with you, exclusively from our Westin at Home online store, Nordstrom’s or Pottery Barn. We know that parking is a premium in... More 

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