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The Westin San Diego

#33 of 270 Hotels in San Diego
Certificate of Excellence
4.0 of 5
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400 West Broadway, San Diego, CA 92101
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The Westin San Diego
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Ranked #33 of 270 Hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
M M Boston, Massachusetts
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366 reviews from our community

Traveler rating
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    32
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Westin 3/29 - 4/2 to spend time with family since it was school vacation week. Took advantage of the complimentary airport shuttle. Lots of fun stuff walking distance. Went from scaping ice off our car to the Coronado ferry that afternoon, bought three park passes for the Zoo, Sea World, Wild Animal Park, and stopped at... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were hosting a business conference in San Diego and needed hotel rooms for several nights for 150+ people coming from all over the country. Kristin B. and Lex W. coordinated a room block and made sure all of our attendees had what they needed. They did an awesome job and it was a pleasure to work with them over... More 

Was this review helpful? Yes 3
Alyssa T, General Manager at The Westin San Diego, responded to this review

Katharine S, I am pleased to read that we were able to accommodate your group and exceed your expectations. I will be sure to recognize Kristin and Lex for their professional and attentive service. Thank you for taking the time to share your feedback with Trip Advisor. We look forward to welcoming you back again soon. Remain Well, Alyssa Turowski... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My father and I stayed at the Westin on 04/13/15. While eating at the restaurant we were greeted by an employee named Juan. He was highly professional. I noticed his ID badge strayed his name along with being a 49ers fan. I then introduced Juan to my father All Pro Guard John Thomas who played 11 years for the 49ers.... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Falcons, I am pleased to read Juan was able to personally connect with you and your father while here at the Westin San Diego. Our personal passions, on our name tags, are meant to assist in conversations connecting our associates to our guests. What a fun encounter for everyone involved! Thank you for sharing the story with Trip Advisor. We... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Walking in to the Westin my family and myself were quickly greeted by a smile and a hello. The hospitality was beyond exceptional. The Super visor Donald was exceptionally attentive and made us feel like the most important guest of the day. We were invited to join the hotel in their 3 mile run and fitness care morning routine. We... More 

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Nick D, Thank you for recognizing Donald and his superior service. He and the rest of our team strive to create great guest experiences, leaving guests’ with memorable lasting impressions of the hotel and their time in San Diego. I am pleased to read the team achieved this with you and your recent stay. I will be sure to share... More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great location to Seaport Village, friendly staff, hospitality was great, rooms clean, what more could you want? I would absolutely go back. The Gaslamp location would be nice because it would be easier to walk to restaurants, but we walked everywhere with ease. We traveled with a 6-month old baby and had a crib waiting for us when we got... More 

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

derekandkalin, It is great to read we exceeded your expectations as it pertains to our location, friendly staff and cleanliness. We find our location to be centrally located in downtown, making it easy to get to any of the nearby neighborhoods and attractions. The Midway Aircraft Carrier, Balboa Park, Gaslamp Quarter, Little Italy and the Embarcadero are just minutes away.... More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A clean and comfortable hotel with updated facilities, good location, reasonable price, competent and welcoming staff. Well deserved the four stars. The only minor complaint I have is the height of the toilet. It is a bit too high for me.

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Shihfur, I am pleased to read you enjoyed your overall experience with us. We pride ourselves on our great guest experiences and we appreciate the recognition. We look forward to welcoming you back to San Diego and the Westin. Remain Well, Alyssa Turowski General Manager More 

Port Chester, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Was exciting expend Time with my Family in the Beautifully City San Diego and The Hotel is very Clean, a lot amenities, Great food in the Restaurant and Bar, Staff Great Friendly and Helping, No any Complaint my grandson 18 months , enjoy around big areas in the Hotel, Rooms Clean Services A+ Thanks I am Recommended is Close around... More 

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

almaes2015, I am pleased to read that you and your family enjoyed your stay at the Westin San Diego. Our location makes it easy to get around to all the local attractions. Did you know we have discounted tickets to many of the local attractions and parks available at our concierge desk? The Midway, Balboa Park, Gaslamp Quarter, Little Italy... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in San Diego in late March for 8 days on business. I was very impressed with all aspects of the hotel especially the service! Rooms were well kept and stocked; facilities were great and the staff friendly and helpful. I will definitely be back and recommend the hotel to others. Location was good as it was very walkable... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

cr8nseven, Here at The Westin San Diego, we strive to be your home away from home. Whether for one night or for 8 days, our goal is to have you leave feeling better than when you arrived. I am pleased to hear we exceeded your expectations and I look forward to welcoming you back soon. Remain Well, Alyssa Turowski General... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed four nights at the Westin San Diego. I had a king room on the 22nd floor. There was a huge window with a lovely view of the harbor. The bed was very comfortable. The room was large. Everything was clean and fresh. They have a nice little pool area with plenty of lounge chairs and tables. The staff... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Carley F, Happy belated birthday! Getting around San Diego is very easy. Whether on foot, by trolley or bus, by cab or Uber, or even by bike, there is no need to rent a car. It is nice to hear that the front desk staff left a lasting impression with you and hopefully one that will help you pick us... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for four nights. Check in staff was excellent (especially Kaycee). I was able to check in at noon which was great after flying in from Atlanta. The room was clean and the bed was very comfortable. The food was very good and fresh, although expensive. The only complaint I had was the doors slamming from the other... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

atllisa, Our staff and the service they provide is what makes our hotel stand apart from the rest. I am pleased to hear that we exceeded your expectations. Kaycee is a superstar of ours and does a great job taking care of all our guests. Our location is one of the most convenient in San Diego. I hope to welcome... More 

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