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The Westin San Diego

#32 of 273 Hotels in San Diego
Certificate of Excellence
4.0 of 5
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400 West Broadway, San Diego, CA 92101
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Breakfast for 2 Included
The Westin San Diego
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Ranked #32 of 273 Hotels in San Diego
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Sally J
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488 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My cousin and I decided to take a mini trip to San Diego. We were not planning on staying the night, but we decided to make a vacation out of our day trip. We saw the Westin and asked if they had rooms open and sure enough they did. The room was beautiful, clean and posh. Great trip!

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Toronto, Canada
Level Contributor
61 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed a the Westin San Diego in August 2015. From the airport information desk you can call the hotel and they will pick you up and drop you off at no cost. The service was fast and efficient. The hotel is well situated about 3 blocks from the Gaslamp district, two blocks from the marina and... More 

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London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good overall. We only stayed for a couple of nights so there is not much to comment but the staff are very accommodating. We forgot to bring an adaptor and George from reception was very kind to find one for us. Our room was quite good, with a nice shower and even though water use in San Diego is... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Eileen B-I am happy to hear your praise of our accommodating staff and premier location, central to the dining, attractions and nightlife San Diego offers. The Westin Heavenly Shower II is a guest favorite and one of our brand signatures. Wifi access is available complimentary in our lobby. There are limited parking options in downtown so we are happy to... More 

Rancho Santa Margarita, California
2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

I arrived at the hotel, drove around the block several times until I was able to pull up to the front entrance. I was concerned about parking, so I confirmed with the front desk that they had a parking garage where I could park my vehicle before Checking in. They informed me I could park in the garage for $24... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Jayb818007-I was disappointed to read about your experience as it’s very unusual. If you would like to discuss further, please don’t hesitate to reach out to me directly. Be Well, Alyssa Turowski General Manager More 

Hoover, Alabama
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Westin is in Emerald Plaza. If you've seen nighttime pictures across the bay, these are the buildings with the green hexagons illuminated on the sloped roofs. Absolutely perfect location to be close to everything San Diego is famous for except the Chargers stadium. Ferry is 3 blocks away, Little Italy 8 blocks, Gaslamp Quarter about 8 or 9 blocks,... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Xsdv8-it was a joy reading your description of our hotel. I love our downtown location, close to (almost) everything San Diego has to offer. I’m glad you enjoyed our clean rooms and signature Westin Heavenly beds, designed to practically guarantee a restful night’s sleep. I will pass along the kudos to Helen as well. Our staff strives to be friendly,... More 

Minneapolis, Minnesota
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel that is in a great spot to get around in San Diego. Walking distance to midway and little Italy. Short cab or uber ride to other locations. Room was a bit small for the family but had s great view of the bay. Concierges were very helpful to purchase many discounted tickets and gave great advice on... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Tony W-I am thrilled you and your family enjoyed your San Diego vacation with us. Our downtown location is the perfect spot to walk to many neighborhoods such as the Gaslamp, Seaport Village and Little Italy as mentioned. I am happy to hear our concierge took care of you during your stay and helped plan your family’s outings. We hope... More 

Seattle, Washington
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very clean property. Rooms not exceptionally large; kinda typical for a Starwoods hotel. The gym was very good--clean, everything worked, and enough equipment to have reasonable access. Some rooms have views so it's good to ask when you check in. We did not see a club floor and I'm a platinum SPG, so that's one drawback to this hotel. Parking... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Seattlepat2015-I am happy to hear you enjoyed our exceptionally clean hotel, especially our updated Westin Workout fitness studio. Some of our hotel rooms have gorgeous views spanning the bay. We do not have a club level floor for our SPG Platinum guests but do offer all perks of the program including a complimentary reception nightly that is quite popular. Self-parking... More 

New York
Level Contributor
9 reviews
5 of 5 stars Reviewed 5 days ago NEW

Though this is primarily a business hotel, the staff went out to their way to make sure my son and I enjoyed our stay at the hotel, and the surrounding area. Comfortable rooms, and very convenient to may tourist attractions. Would highly recommend.

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Claire W-I can’t tell you how happy it makes me to hear how our team went out of the way to welcome you and your son. We want to make sure every guest feels completely taken care of and enjoys their stay. We can’t wait to welcome you back to the best spot in downtown San Diego soon. Be Well,... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went for 2 nights ... They have made an upgrade of our suite for free .. we got the deluxe .. The service in the lobby was perfect .. very kind The room was amazing .... the view of the window was beautiful Its well located in the city .. you can go almost everything on foot .. I... More 

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Alyssa T, General Manager at The Westin San Diego, responded to this review

Guillherme-I am ecstatic to hear about your experience with us, from the ‘amazing’ suite and view to the ‘perfect’ service from the staff. This is exactly the way we want all our guests to feel-welcomed, relaxed and excited to be in downtown San Diego. We can’t wait to welcome you back soon. Be Well, Alyssa Turowski General Manager More 

Alexandria, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4 nights while in town for a work conference, decided to stay separate from conference location to be more central to downtown San Diego. It's the Westin, nothing over the top glorious about it, but great beds that everyone expects and clean. The location is great, I easily walked and explored the Gaslamp district in the evenings... More 

Was this review helpful? Yes
Alyssa T, General Manager at The Westin San Diego, responded to this review

Holly w-I am so glad you went out of the way to stay with us on your recent business trip and that we nailed it. Guests love our signature Westin Heavenly Beds and exceptionally clean rooms. The Gaslamp Quarter is a regular favorite and so quick to access from our hotel. Parking is definitely scarce downtown so we happily offer... More 

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