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All 269 San Diego hotels

The Westin San Diego

4.0 of 5 Hotel   |   400 West Broadway, San Diego, CA 92101 (Downtown)
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85%
Ranked #52 of 269 hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Randy H Los Angeles, California
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172 people have reviewed this hotel

Traveler rating
    93
    53
    17
    7
    2
See reviews for
22
55
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great overall hotel. Nice rooms, good food, great service and hospitality, and right by many downtown sites. Gas Lamp, Broadway, Horton Plaza, etc. Donald was great at the front desk! Nice amenities. Pool, wifi, etc.

Was this review helpful? Yes 2
Alyssa T, General Manager at The Westin San Diego, responded to this review

Randy H, Thank you for recognizing Donald at the front desk! We always appreciate feedback for our associates and I will be sure to share your comment with our team. Our location, food and service makes us a great choice for staying in downtown san Diego. It is easy to get to public transportation and great shops and dining. I... More

Portland, Oregon
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Upon our arrival the card key system was down. The staff seemed overwhelmed and unorganized. Were told that they would bring cardkey to room. We were hungry so I asked them to call when ready. They did, upon our return there was only one assistant at counter with a long line. Upon getting my cardkey Donald (manager?) asked what how... More

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

i travelled with a 6 year old and the pool was great for her, the location of the hotel is wonderful! right in downtown, walking distance from malls, restaurants, the beach and it has very easy access. it was a great option. the bed was very comfortable, we had breakfast there and it was all good. the staff was very... More

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Cindy N, We are excited to announce that we just got our new pool furniture yesterday! As one of the few hotels in the area that offer an outdoor pool, we now enhanced our outdoor area with brand new furniture and lounge areas! Located on the third floor, you can enjoy views of the city as you refresh in the... More

Los Angeles
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Every time I visit San Diego, I aim to stay at this Westin. I like the location because even though it's in Gaslamp, it's almost on the edge of it, which makes the hotel a bit quieter. The hotel is convenient to be able to get to the main bars/restaurants in Gaslamp, but a bit of a hike to walk... More

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

La_fl_drew, It is great to hear that we are your main choice for staying in San Diego! Our location is a quieter alternative than staying in the heart of Gaslamp and only a few minutes walking distance away. Our welcoming and friendly staff is always there to make sure we exceed your expectations. Thank you for your review and I... More

Montreal, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My stay at the hotel was pleasant. I was disappointed to know that only in lobby did I get free internet, why do we have to charge in our days still surprises me. Room was small, however, very comfortable. Had the chance to have breakfast there a few mornings and the choices on the buffet were a little limited. It... More

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Lise_Messier, Our location makes us the perfect choice for staying in downtown San Diego. Our complimentary airport shuttle allows for a seamless arrival and we are walking distance to the Gaslamp Quarter, Little Italy, the harbor and the convention center. It is easy to get to great shops and dining from our location. We even have discounted tickets to some... More

California
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Westin San Diego many times. Overall it is a great hotel and the personnel are always friendly and helpful. The rooms are pretty quiet but the hotel is on Broadway a busy main street so there is some street noise. The rooms come in many sizes and shapes as the hotel building has many angles.... More

Was this review helpful? Yes 1
Alyssa T, General Manager at The Westin San Diego, responded to this review

Barbie726, I am happy to hear that you continually enjoy our Westin properties! We are a great choice for attending games and events at Petco Park, visiting the Gaslamp and the surrounding areas. We are tucked a few blocks away from the busy Gaslamp Quarter but closer to the harbor and Little Italy. Our guest rooms hold breathtaking views over... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel! The employees are pleasant and seem to really want to make you comfortable. The room was nice, neat, quiet, and comfortable. And the location was very nice. I ordered room service one night and the food was also good:) Only things I would change is to include Wifi in the cost of the room. I used my... More

Was this review helpful? Yes 3
Alyssa T, General Manager at The Westin San Diego, responded to this review

Jessica T, I am pleased to hear that you enjoyed your stay at the Westin San Diego. Here at Westin our goal is to make you feel like you're home. Our welcoming and friendly staff is there to make sure you have everything you need for your stay. From our Westin Heavenly Beds, to our restaurant and In Room Dining... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We live in San Diego and staycation downtown often. Our usual hotel was booked, so we chose the Westin for my boyfriend's birthday. Morgan checked us in, graciously welcomed us, wished my boyfriend a happy birthday AND sent a birthday snack plate with a handwritten birthday note to our room. So thoughtful! Our room was great-we loved the views, the... More

Was this review helpful? Yes 3
Alyssa T, General Manager at The Westin San Diego, responded to this review

Brendaleighna, I hope that we become your new go to hotel for you San Diego staycations. Our signature Westin Heavenly beds guarantee a great night’s sleep and our location makes it easy to get around all of downtown. Thank you for recognizing Morgan at the front desk. We always appreciate feedback for our associates and I will be sure to... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We spent one night at the Westin San Diego, and will never stay there again. We requested a rollaway in our Bay View king room, which was placed upright in the middle of our room. It was up to us to move furniture, etc. to make it fit. Given the incredibly small size of the room (along the lines of... More

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here 8/15/14 and they were able to get me an early check-in which was before 12pm to which i am very appreciative. The room was comfy for a single person. Big comfortable bed. They have those rain shower fixture + a hand held shower in the bathroom. The place is very close to the gas lamp area and... More

Was this review helpful? Yes 3
Alyssa T, General Manager at The Westin San Diego, responded to this review

RCAlvarez, All of our guest rooms hold the Westin Signature Heavenly Bed and Drench showerhead. We guarantee a superior slumber on our Westin Heavenly Bed. A Classic white bed with 5 standard pillows and sheets, you can relax with ease. Our Drench rain shower and signature white tea and aloe bath products create a spa like essence to further renew... More

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Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Diego 4*
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel

40 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Spa Hotel in San Diego #17 Luxury Hotel in San Diego #22 Business Hotel in San Diego #32 Romantic Hotel in San Diego #40 Family Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 
Number of rooms
436

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin San Diego and other travelers.
1 question

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Questions? Get answers from The Westin San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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