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Hilton San Diego Bayfront

#73 of 271 Hotels in San Diego
Certificate of Excellence
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1 Park Boulevard, San Diego, CA 92101
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Hilton San Diego Bayfront
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2,985 Reviews from our TripAdvisor Community

Traveler rating
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    414
    144
    56
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580
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1,342
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton San Diego Bayfront
See the most recent reviews
Fairfax, Virginia, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 16, 2014

Beautiful property but limited facilities. One bar, one pool, one restaurant. When a private event closes one of those, you're out of luck. When they do not warn you in advance of the closing, you're really feel left out to dry. Staff were a mix of very good folks and some that were too busy to care about guests. Events... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for taking the time to share your experience. We strive on making all our guests feel welcomed and comfortable during their stay. We apologized if you were not informed of a private event. We will share your review with our staff and hope you will stay with us again when you are in San Diego. More 

Aliso Viejo, United States
1 review
3 of 5 stars Reviewed May 16, 2014

Location is great, facility is new and good condition. Hotel wanted to charge $25 extra for early check in which I've never had at a Hilton before, especially as an HHonors member. Food quality on location and service are just average, which is disappointing in this location and facility quality.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and policies and apologize for the confusion and frustration you encountered. We will use your comments as we continue to evolve our guests' experience. We do hope you will stay with us in the future. More 

Woodbridge, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 16, 2014

Room was flooded by a drunk patron in adjacent room. Required 3 phone calls to desk to receive assistance. Placed in a replacement room that was extremely noisy. Bell service did not offer to assist in changing rooms. Did not recieve promised compensation in the form of Hilton Honors points.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 5
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

We sincerely apologize for the issue you experienced during your stay. Your comfort and safety is our number one concern and we appreciate you bringing this to our attention. We have sent you a private message so we may get in touch with you and resolve any outstanding issues. Thank you for your time. More 

La Vista, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

Just want to send a special thank you to Claudia the Bellhop who was extremely helpful and delightful she is a great first impression of the Hotel and the services yet to come. Also a very special thanks to Nolan at front desk for being so polite and helpful and offering such wonderful amenities to us during our stay. Because... More 

Was this review helpful? Yes 2
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for taking the time to share your review via TripAdvisor! Wonderful to hear that our staff made a difference in your stay and we will share your review with them. See you next time! More 

Lenox, United States
1 review
3 of 5 stars Reviewed May 15, 2014

Went to this hotel on business and stayed a couple of extra days. No issues with room cleanliness or service but I thought the room, bar, and restaurants were a bit over priced for a very average experience. BTW Fox Sports Bar has terrible food.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for sharing your experience. We strive for every guest to have an exceptional experience at our hotel. We will share your review with our staff and Fox Sports Grill. We hope you will consider staying with us the next time you are in San Diego. More 

Los Angeles, United States
1 review
4 of 5 stars Reviewed May 15, 2014

Hotel location is great. Rooms very clean. However, it is extremely noisy there. The slamming doors is annoying and quite loud. I will seek another hotel on my next trip. For the price, it was disappointing

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for sharing your stay. Please let us know next time if you are experiencing any discomfort with your guest room and we will do our best to relocate you to a better location and address any noise issues. We hope you will consider staying with us again when you are in San Diego. More 

Wichita Falls, Texas
Top Contributor
125 reviews 125 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 14, 2014

Wow, this is a great place, a little pricey during our conference, but the weekend rate was very reasonable. The internet is $15 bucks a day, free in the lobby. The staff is VERY nice. It's a 10 minute or less cab ride from the airport, $20 including tip. The view is GREAT! It's right on the bay. There is... More 

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for taking the time to share your stay! We are happy you enjoyed our hotel and its location in downtown. We look forward to seeing you next time. ;) More 

Germantown, United States
1 review
5 of 5 stars Reviewed May 14, 2014

Everything was great at the Hilton! Staff was friendly and helpful and the hotel was very clean and modern. They take great care of their rooms. The concierge was very informational and helped us with everything. It was also great that they had a rental car business right in the lobby of the hotel. The Starbucks and frozen yogurt place... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for sharing your five star review via TripAdvisor! We are thrilled that you enjoyed our hotel and amenities. Our location is unique where you are steps away from the Gaslamp District and in a peaceful bay side setting. We look forward to welcoming you back to our hotel soon! More 

Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 14, 2014

I came here for a week long conference with about 30,000 people at the San Diego Convention Center, which is right next door to the hotel in November 2013. Even though some of the conference events were at the hotel, the check-in took minutes, and a porter was available to take up my luggage. I really liked my room -... More 

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for sharing your experience and photos! We aim to provide a memorable experience for all our guests and we are always looking for ways to make improvements to the guest experience. We will share your review with our staff and we look forward to welcoming you again soon! More 

Wellington, New Zealand
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 14, 2014

I am staying in the hotel at the moment and am entirely happy with it. The room is fine (23rd floor looking ?North towards water and convention centre) and gave me absolutely no cause for dissatisfaction. Smooth arrival and check-in, a couple fo quiet days before the conference started and everything going well during the more formal parts of our... More 

Was this review helpful? Yes
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review

Thank you for sharing your stay! We are happy you are enjoying your time with us during your conference stay. We look forward to welcoming you back again whether for business or pleasure! More 

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