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BEST WESTERN Topeka Inn & Suites

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700 Southwest Fairlawn Road, Topeka, KS 66606
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Best prices for: 1 room 1 guest
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BEST WESTERN Topeka Inn & Suites
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232 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Topeka Inn & Suites
See the most recent reviews
Jefferson City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

requested handicap room, did not get it, they had no elevator. Hard for us to climb stairs to our room. Room was nice, frig did not work well, electric outlets, plugs would not stay connected. Room needed repairs. Shower pressure was good.

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed October 19, 2014

I only stayed one night but they hit my account for 2! Front desk people didnt care. Also went to get coffee at breakfast and they were out. Pourly managed and pourly staffed. I will never go to bestwestern again!

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Thank you so much for taking the time to review your stay. I am sorry to hear your concerns and I deeply apologize for the concerns you shared about your recent stay with us. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services... More 

Reno, Nevada
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 16, 2014

Hotel was quiet. Had a very nice experience in a decent room. There is a nice pool area and breakfast was good. Overall a good value for the rate I paid. Good location as I went to the Capitol for a tour the next morning.

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Thank you very much for taking the time to write a review of our property. Customer satisfaction is our number one priority, and we are pleased to see that you enjoyed your stay with us. We hope to see you again in the future and thanks again for taking the time to review our property. Thank You, Anna Castillo G/M More 

Toronto, Canada
1 review
4 of 5 stars Reviewed October 15, 2014

We stayed here 3 nights. Room was clean quiet, WIFI worked and good breakfast to start the day. Absolutely no problems and would recommend. Reasonably close to Wannamker Road and restaurants and shopping - 24 hour Walmart.

Review collected in partnership with Best Western

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Thank you very much for taking the time to write a review of our property. Customer satisfaction is our number one priority, and we are pleased to see that you enjoyed your stay with us. We hope to see you again in the future and thanks again for taking the time to review our property. Thank You, Anna Castillo G/M More 

Petersburg, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

We really enjoyed our stay while we visited our family in Topeka. The staff was very friendly and very helpful, especially the evening desk clerk. She went out of her way to help us in every way and was very friendly. We will be definitely staying there again and have recommended it to other family that will be visiting in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Thank you very much for taking the time to write a review of our property. The staff was pleased to read that you enjoyed your stay with us. We know that you have plenty of choices when choosing what hotel to stay at in Topeka, KS and we sincerely appreciate you stayed with us. We hope to see you again... More 

Indianapolis, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2014

Watch out! Say they are pet friendly then want to charge $25 for a pet! Then the toilet lid came off and the sound on the TV made it unwatchable. Bring your own PAM if you want a waffle in the morning for breakfast, otherwise it will be difficult to pry out of The waffle iron. Manager on duty was... More 

Was this review helpful? Yes 1
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

South Sioux City, Nebraska
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

Looks like it has had some recent renovations. Very nice. Room was really nice and everything was clean. Comfortable bed. Breakfast was better than i was expecting. Was only expecting continental brakfast and they had hot breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
5 of 5 stars Reviewed October 5, 2014

This was an overnight stop for us while traveling. The hotel was an easy on/off from I-70. We found the facility very clean and comfortable. The evening staff was very helpful. We would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thank you again Anna Castillo G/M More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 30, 2014

Snotty attitude of check in clerk. Didn't get the rooms we reserved over a month in advance. We told them we couldn't do the stairs, but she told us she gave our rooms to someone else because they got their earlier. Nasty gunk on bathroom floor and tub had soapy walls when water poured on them. No microwave turntable. After... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed September 28, 2014

But you don't expect more than that from a Best Western do you? Driving on the highway for several hours makes even this hotel look good. Rooms were clean and furnishings were in decent shape for obviously being not new. Towels in bathroom were rough and thin, but clean. The window air conditioner unit seemed to range only between off... More 

Was this review helpful? Yes
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

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