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Country Inn & Suites By Carlson, Topeka West

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6020 SW 10th Street, 6020 SW 10th Street, Topeka, KS 66615
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1 room 1 guest
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Country Inn & Suites By Carlson, Topeka West
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205 Reviews from our TripAdvisor Community

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Traveler rating
    102
    51
    26
    14
    12
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94
28
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (49)
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There are newer reviews for Country Inn & Suites By Carlson, Topeka West
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Chattanooga, Tennessee, Usa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Granted the front desk was very nice and we were up graded but only because the only other room had plumbing issues. We were in the honeymoon suite. Bless the young couples heart who would have to stay in this room. It was large but on the first floor right next to the fitness room right next to the indoor... More 

Was this review helpful? Yes
DAVE S, Guest Relations Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review

Hello Hutsona, I am sorry to hear about the maintenance issues you experienced during your stay. We have met with our Chief Engineer and have already addressed most of the issues that you have mentioned, so a future guest will not have a similar experience. We thank you for bringing these items to our attention. If you ever come back... More 

Missouri
1 review
5 of 5 stars Reviewed July 25, 2015

Our experience with the Country Inn and Suites in Topeka was excellent from start to finish. We stayed at this hotel during the USSSA National Softball Championship tournament with our team. A month prior to our arrival I worked with Sarah to reserve 8 rooms for our team, she was so professional and accommodating. She talked me through the process... More 

Was this review helpful? Yes
DAVE S, Guest Relations Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review

Thank you for taking the time to let us know how wonderful your stay was. Credit will be given to Sarah and Chris for their hard work. We appreciate all of our sports teams that choose to stay with us during such exciting times, like the USSSA games! We know it is crucial to ensure a peaceful and restful for... More 

Trenton, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

I can't begin to praise the staff at this hotel enough. The assistant manager (Chris Davis) went beyond any expectations to host our softball team. He provided a room for all of the girls and their family to get together for a pizza party. He even came to one of the girls softball game and brought his two small children.... More 

Was this review helpful? Yes
DAVE S, Guest Relations Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review

Thank you Joyce for your kind words! We will be sharing your review with the staff, as I know we enjoyed having your team at our hotel just as much as you enjoyed staying with us. Chris and Alysha will also be recognized for their efforts to help make your stay so wonderful! We are thrilled we were able to... More 

1 review
1 of 5 stars Reviewed July 15, 2015

I noticed on my last night here that some things I had put on the desk in the room were stolen. I went to ask the manager about it and he had me wait until he checked guests in who came in after me. The group I came with had breakfast here once and decided against a second time after... More 

Was this review helpful? Yes
DAVE S, Guest Relations Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review

Dear Amie, I am sorry to hear that you felt frustrated during your most recent stay at our hotel. We apologize that the smoke detector in your room chirped during one of your nights due to low battery. As I'm sure you can appreciate with items around your home, the chirping is an indicator to notify us when it is... More 

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