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Wanamaker Inn & Suites

914 South West Henderson Road, Topeka, KS 66615 (Formerly Candlewood Suites Topeka)
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Ranked #26 of 33 Hotels in Topeka
A recent review
3 of 5 stars Reviewed May 28, 2015
Carolyn C Lakin
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (20)
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Hoxie, Kansas
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I have ever been in. We had to ask for new towels and wash clothes the first two nights. They take the used ones out and don't replace them. The last night a water main broke so they could not wash anything anything didn't take anything out. Water main was not there fault. If you... More 

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Lakin
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 28, 2015

I gave this a 3 only because the treadmill wasn't working and the first staff member we encountered didn't know anything. When I look for hotel rooms, I look first to see if they have a fitness room with a treadmill. This hotel had one but it was out of order. The young man who checked us in must have... More 

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2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 30, 2015

The hotel was seized by the State of Kansas during my stay. I awoke on day 2 of what was supposed to be a 3 day stay to the sound of a Sheriff's Deputy pounding in my door at 6:30 AM. He informed me that the hotel was more than $250,000 behind on paying its taxes and that the Department... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Wanamaker Inn & Suites, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address... More 

memphis
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed August 19, 2014

The Candlewood Topeka is in a great location for access to I-70 but that is also the downside. The rooms of the hotel facing the interstate (like the one I was in) are subjected to quite a bit of highway noise. If you are a light sleeper, you probably want to be on the other side of the hotel. The... More 

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Jennifer B, Manager at Wanamaker Inn & Suites, responded to this review

Thank you for taking the time to write this review. We are so glad that our location was able to fit your needs and that your experience was enjoyable. Thank you for your business and we hope you will come back and stay with us very soon. More 

Coimbatore, India
Level Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed July 26, 2014

The Candlewood Suites at Topeka is a value for money place for people who dont want the fringe benefits of a luxury chain. This is especially true for long stays since this hotel is equipped with a neat kitchenette with all essential appliances for cooking up a meal or two. The rooms are fairly spacious, the bed is comfy, there... More 

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Wanamaker Inn & Suites, responded to this review

Thank you so much for sharing your experience. I am so glad that we met your needs and satisfied your expectations. We all look forward to seeing you again! More 

Cheyenne
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 12, 2014

Smelly and gross. There were stains on the sheets. The fitness room was hot and humid. Stains on the furniture. Stains on everything. Someone else's leftovers in the fridge. Smelled like cigarettes. It was just nasty and ruined me for Candlewood Suites.

Was this review helpful? Yes
Jennifer B, Guest Relations Manager at Wanamaker Inn & Suites, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas... More 

Rochester, Minnesota, USA
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 29, 2014

The hotel room itself was nice and very clean. Bed comfortable. Pillows were flat. We had pre-registered as 4 people being in the room but there were only 3 towels and there was no bedding for the sofa sleeper. When I called the desk they said the bedding and towel would be waiting at the front desk. In other hotels... More 

Was this review helpful? Yes
Jennifer B, Guest Relations Manager at Wanamaker Inn & Suites, responded to this review

Thank you so much for leaving such a high rating despite the brief power outage inconvenience. We are glad you enjoyed your stay and we look forward to your next visit. More 

Indore, India
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 10, 2014

I was on a business trip and stayed in this Hotel for 4 weeks. To be sweet and short it was quite a good experience. If you are on an extended stay I would certainly recommend this. Some of the pluses are as below: 1. Kitchen in each room along with vessels. The kind of facility is good enough to... More 

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Wanamaker Inn & Suites, responded to this review

We wish to express our sincere gratitude for taking the time out of your busy schedule to give us a detailed and wonderful review. Please know that this is of great help to us for we always want to hear the voice of our valued guests to gauge our overall performance. Thank you so much for taking notice of the... More 

Marysville, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

I have stayed at many hotels, whether travel or just to have a staycation. The staff and the location are excellent. I get lost quite easily, so with the location being so close to everything it was really easy. I am also an early bird, so I go to sleep early, there were no noises to disturb me. You usually... More 

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Wanamaker Inn & Suites, responded to this review

We are grateful for the time you took to give us your wonderful feedback. We believe we really have a lot to offer our guest when they stay with us. Aside from our convenient location, and the great value for your money, we would say our staff is what makes our hotel so special. We strive to provide every guest... More 

ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

If you enjoy dirty rooms, going to the front desk for clean towels, a rude staff, and a phantom manager, then this is the place for you!!! If you have ANY problems or concerns GOOD LUCK getting them resolved. For being part of the IHG brand of hotels, this hotel falls FAR short of the quality that is expected. Do... More 

Was this review helpful? Yes 2
Jennifer B, Guest Relations Manager at Wanamaker Inn & Suites, responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. We sincerely value your comfort and convenience that is why your feedback regarding the overall cleanliness and the staff demeanor is most troubling to hear. Please know that this matter will be meticulously evaluated so... More 

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