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All 31 Topeka hotels

Candlewood Suites Topeka

2.0 of 5 Hotel   |   914 SW Henderson, Topeka, KS 66615
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Ranked #24 of 31 hotels in Topeka
A recent review
4 of 5 stars Reviewed January 10, 2014
Sriram1986 Indore, India
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71 people have reviewed this hotel

Traveler rating
    19
    15
    6
    7
    24
See reviews for
9
10
10
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Indore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2014

I was on a business trip and stayed in this Hotel for 4 weeks. To be sweet and short it was quite a good experience. If you are on an extended stay I would certainly recommend this. Some of the pluses are as below: 1. Kitchen in each room along with vessels. The kind of facility is good enough to... More

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

We wish to express our sincere gratitude for taking the time out of your busy schedule to give us a detailed and wonderful review. Please know that this is of great help to us for we always want to hear the voice of our valued guests to gauge our overall performance. Thank you so much for taking notice of the... More

Marysville, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014 via mobile

I have stayed at many hotels, whether travel or just to have a staycation. The staff and the location are excellent. I get lost quite easily, so with the location being so close to everything it was really easy. I am also an early bird, so I go to sleep early, there were no noises to disturb me. You usually... More

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

We are grateful for the time you took to give us your wonderful feedback. We believe we really have a lot to offer our guest when they stay with us. Aside from our convenient location, and the great value for your money, we would say our staff is what makes our hotel so special. We strive to provide every guest... More

ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

If you enjoy dirty rooms, going to the front desk for clean towels, a rude staff, and a phantom manager, then this is the place for you!!! If you have ANY problems or concerns GOOD LUCK getting them resolved. For being part of the IHG brand of hotels, this hotel falls FAR short of the quality that is expected. Do... More

Was this review helpful? Yes 2
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. We sincerely value your comfort and convenience that is why your feedback regarding the overall cleanliness and the staff demeanor is most troubling to hear. Please know that this matter will be meticulously evaluated so... More

Spring, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 18, 2013

We stayed at this business over Thanksgiving 2013 and it was a horrible experience. NEVER had room service, had to get the keys to the room re-keyed several times. The last time, the front desk clerk stated "you're in the wrong room". Well that is understandable since we checked ourselves in, processed the credit card payment and keyed the access......it... More

Was this review helpful? Yes 1
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

We wish to let you know that your voice is of utmost importance to us, and it means a lot to us to know that you have made an effort to inform us of the things we may need to improve to better our services in total. Thank you for pin pointing the deficiencies you found with regards to the... More

Destin, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Absolutely loved my stay. I only stayed here for one night while traveling for Thanksgiving. The staff was very kind and room was clean. I asked the front desk clerk for directions and he printed me out directions which was very helpful. On the way i was surprised with how many shops were within a mile or 2 from the... More

Was this review helpful? Yes 1
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

Thank you very much for the heart-warming review on our effort to implement further improvement in the services we provide for all our guests. Your input showed we have sufficed quality accommodation well deserved by all our guests for giving us your business. It was a pleasure to serve you. More

Portland, Oregon
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 25, 2013

This place is a mess. I wish I knew how to upload the pictures from my phone to this application. Walk-in. Taylor, the front desk clerk messed up my reservation purposefully because he was mad at my boss from an incident the day before. Once I got checked in, thank you, Chris, I go to my room. Let me walk... More

Was this review helpful? Yes 1
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

Thank you very much for taking time to share your views about our Hotel. Reviews such as yours are most welcome and it motivates us even more to further improve our services that our guests have enjoyed over the years we are in the business. It is unfortunate that we never had the opportunity of providing the accommodation to your... More

Colorado City, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013 via mobile

Stayed at this location for 8 nights. Me and my wife absolutely enjoyed are stay. Staff was very kind & friendly and we never had any problems. We will definitely recommend this Candlewood to Friends/Family and stay at it again next time we're in town. Thank you guys for a wonderful stay and Happy Holidays!!

Was this review helpful? Yes 1
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

Thank you very much for giving us the opportunity of providing your accommodation needs. Your positive review assures us we have made a good effort to ensure our guests are comfortable and have great experience in our Hotel. I want to thank you for recommending and choosing to return and I hope we will see you in the future allowing... More

SAINT CHARLES
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2013

Went down hill the second I walked in. Couldn't find my reservation more than 15 minutes he found it,however it wasn't exact. He apparently didn't realize william can be also called bill. Then he questioned my last name,even when the company and credit card info was a exact match. It gets better he checked in my co worker which had... More

Was this review helpful? Yes 1
Jennifer B, General Manager at Candlewood Suites Topeka, responded to this review

Thank you for your recent review regarding the Candlewood Suites Topeka. We take reviews like this very seriously and I have talked to the staff member that was working the night that you arrived as well as researched your name and reservation. After this discuss we did learn where the error was, as your reservation was for the next night... More

Senior Contributor
41 reviews 41 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 12, 2013 via mobile

A few days after paying for a room here I discovered my bank account had been emptied! I had my suspicions that Candlewood Suites is were it originated and made a phone call to the corporate office in Salt Lake City. The very next day the general manager called me from Topekas Candlewood Suites and asked me where the charges... More

Was this review helpful? Yes 1
Jennifer B, General Manager at Candlewood Suites Topeka, responded to this review

Thank you so much for your review in regards to the Candlewood Suites Topeka. We have taken this issue very seriously as this is not something that has every happened in the past. Currently all information regarding your credit card issues has been handed over to the Topeka Police Department and we are assisting them in helping track where these... More

Statesboro
Top Contributor
124 reviews 124 reviews
73 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 27, 2013 via mobile

I travel along I-70 several times a year and have stayed at this Candlewood Suites a few times. It's a great location right off I-70 and near a dozen good places to eat. It's also cheap for an IHG hotel. However, the traveler should expect at least one little glitch in their room and expect the front desk attendant to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

Dear TheTimMan, Thank you for taking the time to post a review of our property. It is nice to know that our location is of convenience to your needs. I apologize for any inconvenience you may have experienced with the staff's service and room issues experienced. These shall be addressed and I appreciate you bringing this into our attention as... More

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Additional Information about Candlewood Suites Topeka

Also Known As:
Candlewood Topeka
Topeka Candlewood Suites
Topeka Candlewood
Address: 914 SW Henderson, Topeka, KS 66615
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 31 hotels in Topeka
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Topeka 2*
Official Description (provided by the hotel):
At the Candlewood Suites Topeka Hotel, we put the amenities where they really count, in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines and ample lighting. Relax in the overstuffed recliner while you enjoy watching complimentary movies on the in-room DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard to purchase meals and snacks. The Candlewood Suites Topeka is located in the heart of Topeka's business and retail district at I-70 and Wanamaker. We are near the Kansas state capitol building and Washburn University. Companies such as Goodyear, Payless Shoe Source, Hill's Pet Nutrition, Frito Lay and BNSF Railwayare a short drive from the hotel. Make sure you also make some time to see downtown Topeka and the Brown v. Board of Education National Historic Site. Pets are welcome with a non-refundable fee of $75 for 1 to 6 days, $150 for 7 plus days. Pet policy must be signed at check-in. Call hotel for copy of pet policy. Room cleaning is provided once every 7 days. The maximum # of people allowed (including children) in a room is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24 hours. ... more   less 
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