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Candlewood Suites Topeka

2.0 of 5 914 SW Henderson, Topeka, KS 66615
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Candlewood Suites Topeka
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Candlewood Suites Topeka
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76 reviews from our community

Traveler rating
    19
    17
    7
    7
    26
See reviews for
9
10
10
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (76)
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    (19)
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    (20)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (13)
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2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel was seized by the State of Kansas during my stay. I awoke on day 2 of what was supposed to be a 3 day stay to the sound of a Sheriff's Deputy pounding in my door at 6:30 AM. He informed me that the hotel was more than $250,000 behind on paying its taxes and that the Department... More 

Was this review helpful? Yes
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address... More 

memphis
Top Contributor
61 reviews 61 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed August 19, 2014

The Candlewood Topeka is in a great location for access to I-70 but that is also the downside. The rooms of the hotel facing the interstate (like the one I was in) are subjected to quite a bit of highway noise. If you are a light sleeper, you probably want to be on the other side of the hotel. The... More 

Was this review helpful? Yes
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

Thank you for taking the time to write this review. We are so glad that our location was able to fit your needs and that your experience was enjoyable. Thank you for your business and we hope you will come back and stay with us very soon. More 

Coimbatore, India
Top Contributor
93 reviews 93 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 26, 2014

The Candlewood Suites at Topeka is a value for money place for people who dont want the fringe benefits of a luxury chain. This is especially true for long stays since this hotel is equipped with a neat kitchenette with all essential appliances for cooking up a meal or two. The rooms are fairly spacious, the bed is comfy, there... More 

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

Thank you so much for sharing your experience. I am so glad that we met your needs and satisfied your expectations. We all look forward to seeing you again! More 

Cheyenne
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 12, 2014

Smelly and gross. There were stains on the sheets. The fitness room was hot and humid. Stains on the furniture. Stains on everything. Someone else's leftovers in the fridge. Smelled like cigarettes. It was just nasty and ruined me for Candlewood Suites.

Was this review helpful? Yes
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas... More 

Rochester, Minnesota, USA
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 29, 2014

The hotel room itself was nice and very clean. Bed comfortable. Pillows were flat. We had pre-registered as 4 people being in the room but there were only 3 towels and there was no bedding for the sofa sleeper. When I called the desk they said the bedding and towel would be waiting at the front desk. In other hotels... More 

Was this review helpful? Yes
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

Thank you so much for leaving such a high rating despite the brief power outage inconvenience. We are glad you enjoyed your stay and we look forward to your next visit. More 

Indore, India
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2014

I was on a business trip and stayed in this Hotel for 4 weeks. To be sweet and short it was quite a good experience. If you are on an extended stay I would certainly recommend this. Some of the pluses are as below: 1. Kitchen in each room along with vessels. The kind of facility is good enough to... More 

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

We wish to express our sincere gratitude for taking the time out of your busy schedule to give us a detailed and wonderful review. Please know that this is of great help to us for we always want to hear the voice of our valued guests to gauge our overall performance. Thank you so much for taking notice of the... More 

Marysville, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

I have stayed at many hotels, whether travel or just to have a staycation. The staff and the location are excellent. I get lost quite easily, so with the location being so close to everything it was really easy. I am also an early bird, so I go to sleep early, there were no noises to disturb me. You usually... More 

Was this review helpful? Yes 1
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

We are grateful for the time you took to give us your wonderful feedback. We believe we really have a lot to offer our guest when they stay with us. Aside from our convenient location, and the great value for your money, we would say our staff is what makes our hotel so special. We strive to provide every guest... More 

ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

If you enjoy dirty rooms, going to the front desk for clean towels, a rude staff, and a phantom manager, then this is the place for you!!! If you have ANY problems or concerns GOOD LUCK getting them resolved. For being part of the IHG brand of hotels, this hotel falls FAR short of the quality that is expected. Do... More 

Was this review helpful? Yes 2
Jennifer B, Guest Relations Manager at Candlewood Suites Topeka, responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. We sincerely value your comfort and convenience that is why your feedback regarding the overall cleanliness and the staff demeanor is most troubling to hear. Please know that this matter will be meticulously evaluated so... More 

Spring, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 18, 2013

We stayed at this business over Thanksgiving 2013 and it was a horrible experience. NEVER had room service, had to get the keys to the room re-keyed several times. The last time, the front desk clerk stated "you're in the wrong room". Well that is understandable since we checked ourselves in, processed the credit card payment and keyed the access......it... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

We wish to let you know that your voice is of utmost importance to us, and it means a lot to us to know that you have made an effort to inform us of the things we may need to improve to better our services in total. Thank you for pin pointing the deficiencies you found with regards to the... More 

Destin, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Absolutely loved my stay. I only stayed here for one night while traveling for Thanksgiving. The staff was very kind and room was clean. I asked the front desk clerk for directions and he printed me out directions which was very helpful. On the way i was surprised with how many shops were within a mile or 2 from the... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Candlewood Suites Topeka, responded to this review

Thank you very much for the heart-warming review on our effort to implement further improvement in the services we provide for all our guests. Your input showed we have sufficed quality accommodation well deserved by all our guests for giving us your business. It was a pleasure to serve you. More 

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Additional Information about Candlewood Suites Topeka

Address: 914 SW Henderson, Topeka, KS 66615
Location: United States > Kansas > Topeka
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Topeka 2*
Number of rooms: 80
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Also Known As:
Candlewood Topeka
Topeka Candlewood Suites

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