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Courtyard by Marriott Topeka

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2033 Wanamaker Road, Topeka, KS 66604
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1 room 1 adult
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Courtyard by Marriott Topeka
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138 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Topeka
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 21, 2015 via mobile

I was driving back from a family ski trip in CO and decided to spend the night in Topeka. I made a reservation through Marriott.com for a room with two queen size beds. When checking in, I was told the hotel is sold out of rooms with two queen size beds. They only have rooms with a king size bed... More 

Helpful?
2 Thank jxhenrik
Scott R, Manager at Courtyard by Marriott Topeka, responded to this review

We certainly deserved that score. I sincerely apologize for our errors in your stay. We had a system error that caused the issue. We have also worked on staffing models to prevent the issues at check in that you experienced. I assure you that our guests are very important to us and we will do everything in our power to... More 

Florida
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 20, 2015

Every time my team and I have a great stay here. The people here are just the best. It is located in the newer area of the city so everything you could want is right here. Great food in walking distance.

Helpful?
Thank Robert P
Washington DC, District of Columbia
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 18, 2015

First the good things... the hotel is located in a mall parking lot plenty of restaurants nearby. The hotel lobby is really nice and updated and the front desk and bistro staff were very nice. Cons .... the room was terrible. Wall paper peeling everywhere, bathroom, hallway, bedroom portion. The walls were stained maybe? The lighting made it all 10... More 

Helpful?
Thank nat1227
marriott820, Front Office Manager at Courtyard by Marriott Topeka, responded to this review

We are very happy that our staff and lobby are at a satisfactory level for you. I want to apologize for the condition of the room. The appropriate departments have been informed of the specific concerns you mentioned. We assure you that they have been taken care of. We are always working to improve our property and provide the best... More 

kAnSaS
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 18, 2015

Great location, right next to shops and restaurants on the main drag. Beautiful modern lobby and fantastic bistro complete with Starbucks 24/7. We had high expectations of our room being the same, but it was like stepping back in time to 1995. Hallway to room was clean, bright and smelled nice but when you opened the door you walked into... More 

Helpful?
1 Thank shopgirlks
marriott820, Front Office Manager at Courtyard by Marriott Topeka, responded to this review

I want to apologize for the way the front desk handled your request. Thank you for informing us about your concern. Our guest are our number one priority. The individual who took the call will be informed about this. Actions will be taken to insure this never happens again. Once more I offer you my sincerest apology. Thank you. More 

Bengaluru (Bangalore), India
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 12, 2015

Stayed here for couple of nights this week. Good things about the property first: 1) Excellent front desk and bistro staff. They are very friendly and seems genuine in helping you, making you feel welcome. 2) Lobby is nice with plenty of seating area. Even during the peak breakfast hour there was plenty of space to sit. 3) Location: It... More 

Helpful?
Thank vinay2543
marriott820, Front Office Manager at Courtyard by Marriott Topeka, responded to this review

We want to thank you for taking the time to provide us with feedback. I am very pleased to know that our staff was able to accommodate your stay with quality customer service. They were delighted to hear that they were able to make a positive difference for you. I would like to apologize about the room. We have informed... More 

Woburn, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

After a long long long day flying in from Boston I made my way to my hotel. Laura at the front desk asked if I had a good trip and I guess I shot her a look that told her I didn't. Laura was incredible caring and said .... let me take care of you. Best words I heard all... More 

Helpful?
1 Thank bettywebb654321
Kansas City, Missouri
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 8, 2015

The guy at our check in was excellent. Super nice and helpful. The decor in the hotel is modern and sleek. Comfortable beds. Person running Bistro was very friendly. Food was good. We will return to stay here again. Relaxing atmosphere. Great staff.

Helpful?
Thank C E
Broomfield, Colorado
Level Contributor
194 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed December 20, 2014

We were very happy with our stay here. Hotels.com told us there were only king rooms available and we were planning on a roll away- the people at check in were able to change it for us at no additional cost to fit our family in better. We also asked for a fridge and the person working there stopped everything... More 

Helpful?
Thank Melissa80020
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

The staff at the Courtyard are extremely friendly and helpful. If you ever get breakfast there, you'll be pleased, as it's not buffet style and pre made. Additionally, I had accidentally left my jacket in their hotel and the staff was honest and friendly enough to have it shipped to my house. It just shows that the Courtyard staff live... More 

Helpful?
1 Thank Ricky T
marriott820, Front Office Manager at Courtyard by Marriott Topeka, responded to this review

Thank you so much for those kind words. I informed my staff about how well they were able to take care of your needs. The news made their day even better. We hope to see you again on your next visit to Topeka. Thank you once again. More 

Lincoln, Nebraska, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

Very nice place in a relaxing atmoshere. Front Desk was friendly from the start and wanted our stay to be a great one. Helpful with directions and suggestions on places to eat. The room was clean and comfortable. I will come back to visit sometimes soon.

Helpful?
Thank Darrell P
marriott820, Front Office Manager at Courtyard by Marriott Topeka, responded to this review

Our staff enjoys delivering quality service to our guest. We are happy to know that we could provide service that meets your standards. I thank you for taking the time to provide us with feedback. We look forward to having the opportunity to accommodate you again on your next stay. Have a Great Day. More 

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