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Hilton Garden Inn Tupelo

#7 of 27 Hotels in Tupelo
Certificate of Excellence
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363 East Main Street, Tupelo, MS 38804
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Hilton Garden Inn Tupelo
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Hilton Garden Inn Tupelo
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309 reviews from our community

Traveler rating
    179
    82
    29
    11
    8
See reviews for
65
49
16
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • Any
English first
  • All months
    (309)
  • Mar-May only
    (82)
  • Jun-Aug only
    (75)
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    (87)
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    (65)
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Jackson, Mississippi
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would like to commend the staff for the attentiveness and hospitality that was shown during my stay. I was scheduled to stay in another distant hotel but your staff saw there were cancellations and provided me with a room immediately. In addition, the staff worked with me to contact my agency to direct bill my room. I appreciate the... More 

Review collected in partnership with Hilton Garden Inn

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Madison, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Restaustrant service sub par, omlet was cool, order incomplete, had to wait on grits, coffee cool and no prompt refills. /Fitted sheet too small, shallow pockets for mattress, Low quality sheet, awoke, with sheet rolled up under me in early morning hours.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
North Augusta, South Carolina
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice facility. Unusual adjustable bed. The frame was made of wood and we had to put our feet on the edge of the bed to get into the bed. The pillow were almost non-existent. He knocked our legs on the end of the bed because the frame stuck out too far. into the room. Otherwise everything was nice. The... More 

Was this review helpful? Yes 1
Nashville, Tennessee
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel ticked all the boxes for being the best place to stay in Tupelo, MS. The room was comfortable, artfully decorated, and cleanliness was a top priority for the staff. My comfort was their top concern because the front desk person called me offer to move me to another floor because she had been notified that a part of... More 

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United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodations and area amenities. Great place to put you where it is at in Tupelo. Excellent staffing. - Recommend this for any business function in Tupelo - they roll out the red carpet and take good care - Lots to do for extra curricular outside of a convention learning.

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United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our host hotel for a conference in Tupleo was the Hilton Garden Inn. From the moment we arrived till check out, we received outstanding service. The staff was friendly and the rooms were large and very clean. The location is excellent for walking to the shops downtown and it is located right in front of the Bancorp Conference Center.

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Greenwood, Mississippi
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stay at this hotel once a year because of the location. We have always had a very pleasant stay. My family had three rooms reserved and when we arrived around 4:15 we were told our rooms were not ready because housekeeping was understaffed. I explained to the clerk we needed to be somewhere by 6:00 so we needed our... More 

Was this review helpful? Yes 1
Nathan C, General Manager at Hilton Garden Inn Tupelo, responded to this review

We appreciate your feedback regarding your recent stay with Hilton Garden Inn Tupelo. We would like to thank you for bringing the issues with check in to our attention. On behalf of the HGI Tupelo, I would like to apologize for the issues you experienced during your stay. Your feedback has been passed on to our management team to develop... More 

Starkville, MS, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here because we were at an event next door. Great location, comfortable rooms, and helpful staff! Great value for price! We will definitely return, and recommend this particular hotel for traveling friends!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Nathan C, General Manager at Hilton Garden Inn Tupelo, responded to this review

Thank you so much for sharing your experience on TripAdvisor! Your feedback is greatly appreciated by our management team and our future guests. We are very pleased that you has such a wonderful experience and hope to see you again in the near future. Thanks again, -Nathan Chatham More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was wonderful and hotel clean and so comfortable! Great experience! Big shout out to Darren, Desiree, Eddie and Ms Liz. Has great breakfast and good room service in the evenings and so close to everything!

Was this review helpful? Yes 1
Nathan C, General Manager at Hilton Garden Inn Tupelo, responded to this review

Thank you for choosing the Hilton Garden Inn during your recent visit to Tupelo. We would also like to thank you for sharing your experience on TripAdvisor, we greatly appreciate your feedback. We will pass on your comments to the staff members you have mentioned! Your opinion is valuable to our management team and our future guests’ as we strive... More 

Orland Hills
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean and the decor was beautiful. The service not so good, The hotel pool was shut down on Saturday & Sunday for cleaning on the weekend we were there for a wedding. Poor planning on the managers part. We were looking forward to relaxing in the pool after the event. The staffing of the restaurant was poor.... More 

Was this review helpful? Yes 1
Nathan C, General Manager at Hilton Garden Inn Tupelo, responded to this review

We appreciate your feedback regarding your recent stay with Hilton Garden Inn Tupelo. We would like to thank you for bringing the issues with swimming pool to our attention. Your feedback will help us in improving our guest experience as we constantly strive for excellence. Our guests’ experience is our number one priority. If you would like to discuss your... More 

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