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Colonnade Hotel

#21 of 82 Hotels in Boston
Certificate of Excellence
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120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
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1 room 1 adult
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2,484 Reviews from our TripAdvisor Community

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County Kildare, Ireland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed int he Colonnade for a work trip. The hotel is really nice, super central and the rooms were lovely and spacey. I paid for bed and breakfast for four nights however only ended up having breakfast one morning due to early work start. On the morning I had breakfast however - the lady in the restaurant couldn't tell... More 

Helpful?
Thank Niamh F
Glen Head, New York
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I arrived there 9 pm after a 4 hour drive only to find out that my son forgot his suitcase!! Donnie and Alec were SO WONDERFUL- I can't even explain how helpful they were. Then this morning again Donnie and Ethan were great help getting us to breakfast and Marshals.

Helpful?
Thank lizantinori
Greater London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Clean, friendly hotel, ideally located for the Back Bay and Copley shopping mall and close to Fenway and all the nearby bars. Rooms are large although bathroom could be more spacious. On-site gym is quite small, but has treadmills, bikes and all the things you would need whilst travelling.

Helpful?
Thank Harry W
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My experience at the Colonnade was fantastic. The staff was always warm and helpful. I ordered room service a handful of times and was impressed by the quality and promptness of food. The hotel is conveniently located and is just a few steps away from a T stop and the Prudential Center. The one thing that downgrades my review is... More 

Helpful?
Thank Shelby F
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Thank you for taking the time to write a positive review. While we're thrilled that your overall experience was fantastic, we want to apologize for the housekeeping issue that you raised. All of our guest rooms do have electronic do not disturb / clean room buttons that alert the housekeeping staff. While we encourage our guests to make use of... More 

Connecticut
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My family has been traveling to Boston for my son's medical appointments at Boston Children's Hospital for the last month. We have stayed at several Downtown hotels.The Colonnade has become our only hotel destination because of their amazing Staff and accommodations. Norman the Doorman always has a warm welcome and a kind word. Jerry the Concierge has made our family... More 

Helpful?
Thank Teamcaptains
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Thank your for taking the time to provide us with a positive review. We're especially thankful for your kind comments about our staff members that you had positive interactions with. We'll make sure that the employees you mentioned know how pleased you were with their service. More 

Rhode Island
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and stayed there for a weekend as part of their Frosty Friday package. We only paid $37 for Friday night and the full price for Saturday but it included overnight parking and 2 tickets to the Skywalk observatory. The hotel was beautiful, up to date and extremely clean. We had a Premiere Luxe King room on the top... More 

Helpful?
Thank spalazzo
West Brookfield, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Location is excellent, rooms are good sized, beds and pillows very comfortable. Best of all was the customer service from the management and desk staff. Parking was initially a problem, but the Manager on Duty, Shauna personally found me a spot AND moved my care for me as I was late for a meeting!

Helpful?
Thank Lisa L
Austin, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Since our son attends Northeastern we have stayed at the hotel many times. It is convenient to his school and the South End which has many cozy restaurants. The rooms are comfortable and always have a great view. Norman the Doorman and Deneke were very helpful at the reception area. Be sure to try Thornton's restaurant nearby for breakfast. If... More 

Helpful?
Thank atxtravlr
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

We're very grateful for the positive review. That was so nice of you to share your recent positive experience. Thank you for choosing to stay at The Colonnade Hotel. We look forward to the opportunity of serving you again soon. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here with some colleagues for a business conference and we all fully enjoyed our experience. As we entered we were approached by Tyler Norman the Doorman who saw how tired we looked and without asking, brought us each water bottles - so thoughtful. Everyone, and the Doorman in particular, were accommodating and gracious. I highly recommend this hotel.

Helpful?
Thank Rivkanathan
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Our core mission statement includes the words accommodating and gracious. So, it was particularly gratifying to hear that you would recommend us to others based on your recent stay and the customer service that you received. Thank you so much for your kind words. We look forward to welcoming you back on your next visit to Boston. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Colonnade over the weekend for a 3 day conference. The front door staff were superb and were a great example of professionalism, courtesy and customer service. A special mention to Gerry, Norman and Hilary who made my stay so comfortable and took care of special requests without a fuss. Great service and attention to detail is... More 

Helpful?
Thank David Z
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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
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