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DoubleTree Club by Hilton Hotel Boston Bayside

3.0 of 5
240 Mount Vernon Street at Bayside Center, Boston, MA 02125 (Dorchester/Roxbury/Mattapan)
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DoubleTree Club by Hilton Hotel Boston Bayside
Ranked #58 of 77 hotels in Boston
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440 reviews from our community

Traveler rating
    88
    169
    124
    38
    21
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Families
84
 
Couples
124
 
Solo
43
 
Business
79
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Erie, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2013 NEW

We arrived late in the day without a booking. The man at the reception was most helpful and courteous. We found the room to be very nice and clean. We were grateful for the bar/snack café as it was pouring rain and we did not want to go out. Would stay here again and recommend the hotel as a convenient... More

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Brussels, Belgium
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 16, 2013 NEW

The hotel is located south of Boston, 5-10 mins walk from the subway, in a neighborhood rather unattractive.It takes about 30 mins to reach the city center.The presentation of the hotel on the website is somewhat exaggerated. It is actually far less luxurious than advertised, howeve with nothing to blame on the most important things, like: courtesy of the staff,... More

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Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

The staff were quite friendly, not overly so but not bad. Biggest downside of this hotel was the lack of free wifi in the bedrooms, especially in this day and age. The room was lovely, bathroom the same, always very clean and plenty of brochures downstairs for Boston info as well as an airport pick up. The T station was... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013 via mobile

Free airport shuttle, free shuttle to cruiseport. Train station 3 minute walk. We were well pleased. A nice quiet night before cruise. Cookies are great. Great coffee shop. Would stay here again, and recommend to friends.

Was this review helpful? Yes 1
Winter Park
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 7, 2013

We have stayed at this hotel on our last two visits to Boston. It is comfortable and very convenient to the Red T line. There is a grocery store around the corner, which is also very convenient. Deli on site was new this time but was a great value as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Washington, United States
1 review
2 of 5 stars Reviewed June 6, 2013

Extremely dissatisfied. For $180 I got a room with filthy carpets on the ground level, which not only looked out onto the parking lot, but had multiple cars parked 2 feet away from my window, which prevented me from being able to open the curtains at all to receive sunlight. The staff was ill-informed and dismissive, and gave me multiple... More

Review collected in partnership with DoubleTree by Hilton

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Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston Bayside, responded to this review
June 11, 2013

Anna, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in your experience. We strive to make every guests' stay a pleasant one through our service and accommodations and we regret this was not your impression. We hope you will return to... More

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5 of 5 stars Reviewed June 6, 2013

I had a late night check-in the front desk was so incredibly nice & friendly! They were also very helpful & courteous helping with bags & directing me to where I needed to go. The parking was a little expensive $12/day.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed June 5, 2013

In addition to convenient location, the delight of Dorchester Shores, Boston Harbor is unsurpassed. The proximity of public transportation, a quality Starbucks Cafe, and quiet despite nearness to highway, this Doubletree deserves consideration even if it is out of the way for whatever brings you to Boston,

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Midwest
Top Contributor
65 reviews 65 reviews
64 hotel reviews
Reviews in 47 cities Reviews in 47 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 4, 2013

....make this hotel successful. The hotel itself is adequate - really nothing to write home about - but the staff is where this hotel excels. Beginning with the shuttle pick-up at Logan Airport to check-in to the small cafe, every person we met exhibited great customer service. Despite the traffic jam exiting Logan, the driver was cheerful and patient. The... More

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Washington, United States
1 review
3 of 5 stars Reviewed June 4, 2013

Went for a family graduation at U Mass. Location was fine for that but there was only a snack bar. No restaurants were near by. Staff very pleasant. Amenities merely average and over priced. But it is the only hotel near U Mass

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston Bayside, responded to this review
June 11, 2013

Karen, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your input and will use your comments as we constantly evolve to best meet our guests' needs. We hope you will consider staying with us again the next time you are in the area and let us know how we are doing.... More

 
 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Free shuttle(9)
  • JFK library(6)
  • T stop(5)
  • Au Bon pain(4)
  • Front desk staff(4)
  • Rooms are clean(4)

Additional Information about DoubleTree Club by Hilton Hotel Boston Bayside

Address: 240 Mount Vernon Street at Bayside Center, Boston, MA 02125
Phone Number:
Region: United States > Massachusetts > Boston > Dorchester/Roxbury/Mattapan
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#55 Family Hotels in Boston
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just two miles from downtown Boston, our convenient hotel offers easy access to the subway just one block away as well as complimentary shuttle service to downtown Boston, South Station and the airport. Enjoy comfortable accommodations in a standard guest room or upgrade to a newly renovated deluxe room. Grab a quick bite at the Marketplace Café and Take Away with premium deli meats and Starbucks coffee bar. ... more   less 
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Also Known As:
Doubletree Club Boston Bayside Hotel Boston
Doubletree Club Boston Bayside Hotel
Doubletree Hotel Boston Bayside
Doubletree Boston
Doubletree Club Hotel Boston Bayside

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DoubleTree Club by Hilton Hotel Boston Bayside
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