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All 77 Boston hotels

DoubleTree Club by Hilton Hotel Boston Bayside

3.0 of 5 Hotel   |   240 Mount Vernon Street at Bayside Center, Boston, MA 02125 (Dorchester / Roxbury / Mattapan)
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Ranked #60 of 77 Hotels in Boston
A recent review
4 of 5 stars reviewed 2 days ago
65Sophia2013 Charlotte, North Carolina
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815 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'll get the negatives out of the way first... the market in the lobby left much to be desired. This hotel, for the price, should provide a continental breakfast for its guests. However, if you're going to have your guests pay for their breakfast, at least provide a restaurant with adequate staff and friendly service. We only purchased coffee one... More

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Tampa, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was very accommodating and the room was very nice/clean/neat. The complimentary shuttle is a huge plus - from both a convenience and monetary standpoint. I did hear a lot of noise (not outside noise, but within the hotel - music, voices, doors slamming) especially my first night but I understand that's fairly common in hotels and sometime it... More

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Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff friendly, professional, eager to help, knowledgeable and always had a smile. Food was good and prepared with a smile by professional, helpful and welcoming staff in the main - only one small glitch with cafe staff on last day but I'm sure this will be dealt with appropriately and the rest of the staff more than made up... More

Review collected in partnership with DoubleTree by Hilton

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Several weeks ago, I left my cellphone in a taxi on my way to this hotel. When I discovered this, I inquired at the registration desk if the hotel could help me. Mustapha went above and beyond, calling his contacts in the city and succeeded in locating my phone. I can't say enough good things about him.

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London, United Kingdom
Top Contributor
74 reviews 74 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in Boston's Doubletree Hotel for 3 nights end of last week. We had booked a double queen size room and where upgraded to the so called Honours floor given my Diamond Status. Not sure whether this gave us any benefit but OK. Breakfast was okayish, actually a pretty interesting concept. There is a kind of on-site caffee in... More

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Milford, United States
1 review
3 of 5 stars Reviewed 1 week ago

This Hotel was located near a conference at UMASS Boston. Hotel is clean and staff is friendly. What was dissapointing is that everyhting has a fee once you arrive (Internet & Parking)No refrigerator in the room either.

Review collected in partnership with DoubleTree by Hilton

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Wheaton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel the day before departing on a cruise. The staff was extremely nice. The hotel shuttle picked us up from the airport on our arrival and took us to the cruise port. On our return from the cruise a week later, we had about 7 hours between getting off the boat and the time our flight... More

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Charleston, United States
1 review
1 of 5 stars Reviewed 1 week ago

The staff at this hotel is incredible incompetent. They keep sending me emails to Maria A. I am Marie C. I asked them to stop sending me Maria's emails several times. I was told condescendingly that they weren't sending her any emails and I proceeded to receive all her communications from the hotel staff. When I arrived, I asked for... More

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Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston Bayside, responded to this review

Maria, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize you were disappointed in your visit. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay with... More

Jacksonville, FL, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I visited Boston for a professional conference. The staff at the hotel arranged for a hotel shuttle to pick me up at the airport (complementary) and I was greeted with a warm chocolate chip cookie at check-in (a nice touch). The hotel staff was friendly and helpful. The room was very clean and comfortable. There was free wifi in the... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Close to UMASS, Boston. Metro station close. Helpful and friendly staff. Good and quite cheap parking (outdoor). The room we had was a bit dull, brownish colours, would have appreciated some more colours. Why don't they have something to hang your towels on in the bathroom? Breakfast not included. Quite a simple cafe downstairs but ok food and coffee.

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Additional Information about DoubleTree Club by Hilton Hotel Boston Bayside

Address: 240 Mount Vernon Street at Bayside Center, Boston, MA 02125
Phone Number:
Location: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Boston Bayside 3*
Number of rooms: 197
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Also Known As:
Doubletree Club Boston Bayside Hotel Boston
Doubletree Hotel Boston Bayside
Doubletree Boston
Doubletree Club Hotel Boston Bayside

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