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DoubleTree Club by Hilton Hotel Boston Bayside

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240 Mount Vernon Street at Bayside Center, Boston, MA 02125
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DoubleTree Club by Hilton Hotel Boston Bayside
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DoubleTree Club by Hilton Hotel Boston Bayside
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952 reviews from our community

Traveler rating
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    228
    77
    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

I could not believe the excellent customer service that was offered as soon as I entered the lobby!...Mr. Mustapha Jorti was so accommodating, I arrived several hours before check in and the room I requested wasn't ready, I was pleasantly surprised when Mr. Jorti found an available room that was actually an upgraded room and handed me the key!.... I... More 

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McLean, VA
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This DoubleTree property has probably been converted from another chain .. most likely this hotel has been at this location for a while. It looks older but well renovated -- but no complaints. The location looks odd, but actually works pretty well for Boston. The property is walking distance to a T (metro) stop. There is good access to I-93.... More 

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Bronx, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a great time! The cookies were delicious and warm. We impromptu decided to extend my stay in Boston for 1 day. We didn't have to change rooms or move anything. We asked the front desk for an extension and they applied the charges with no fuss. It's not fancy, but we recommend this hotel for a clean, decent... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Georgetown, KY
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were only in Boston for only 25 hrs. Our trip was to see medical specialists at MA General Hosp. Doubletree Bayside exceeded our expectations. It was very clean, comfortable, and had everything we needed. The hotel staff was extremely courteous and helpful. They gave us directions and offered suggestions to restaurants upon our request. We would definitely stay here... More 

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Mesa, AZ, United States
1 review
2 of 5 stars Reviewed 1 week ago

The title says it all. Everything, including the nightly rate, internet access, and the gift shop is shockingly expensive considering what you get. There's limited food options, and nothing is nearby, so make sure you get something to eat before returning to your room at night. The only nice thing I can say is that the staff is very friendly... More 

Review collected in partnership with DoubleTree by Hilton

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Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston Bayside, responded to this review

Dear Ross P, We appreciate your review of your recent stay at our hotel, and are glad to hear that you found our staff so welcoming. Guests stay with us for our convenient proximity to the city and our competitive pricing. Most of our guests are headed into the city for the day which is why we offer Starbucks and... More 

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was held over in Boston's due to a mechanical issue with the plane. Southwest Airlines did a great job of rebooking me on the first flight out the next day. They provided me with a travel voucher for future use and paid for my hotel. Great service at an inconvenient time. Now the fun begins....after repeated calls to The... More 

Was this review helpful? Yes 1
Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston Bayside, responded to this review

Hi Susan, So sorry to hear about your flight delay and that you had difficulty with our shuttle service. Southwest Airlines called us last minute to book more than 10 rooms at once, and this caused delays in our shuttle. We understand your frustration after a 3 hour delay at the airport. We assure you that this is not a... More 

Sevierville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My son and I visited Boston last week and stayed here 4 nights, Wednesday to Sunday. The room was clean and spacious. The maids did a great job cleaning the room each day. The front desk staff (except for one incident that I will get to in a bit) were friendly and helpful. One downfall, that has been previously mentioned,... More 

Was this review helpful? Yes 1
Bedford, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was a great stay! I am in the hotel business and I am hard to please. As I checked in I met with Natalia who was kind, courteous and exceptional! The room was extremely well appointed. The sheets, towels and shower were all very high end and it was very comfortable. The food in the Cafe was an... More 

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Irvine, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This place was awesome. Clean, comfortable room, friendly staff ... a very, very nice hotel. I highly recommend it. The room was well laid, out, the bed was very comfortable, the staff was very helpful, and they even had Neutrogena amenities ... loved it!

Review collected in partnership with DoubleTree by Hilton

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boston
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was second stay at this hotel on a let me see how it goes with travel clubs. I checked in before six pm there was no line and front desk receptionist was friendly and checked me in and recommend that I come back for the cookies. I was giving a room on the second floor room 221 and that... More 

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