Many thanks to the staff of The Custom House Boston during our stay the week of the marathon in April 2013. The hotel is impressive to begin with and ideally located for sightseeing. Because of the restrictions during the awful events surrounding the terrorism bombings, the Custom House provided free food in their lounge. Staff at the front desk were... More

We spent three nights here on a mini vacation. On Saturday night there was a lot of street noise (we were only on the 4th floor and this is an old building that wasn't built with soundproofing). I don't mean the usual hum of traffic, people, etc. I mean drunk people screaming at the top of their lungs and motorcycles... More

Love the hotel, was very close to most things we wanted to see, Got to go see my Bruins play against Ottawa and beat them 2- 1. They went on to win the Stanley cup later on in the spring. Went to see the green monster but could not get tickets as this weekend was their home opener. Even the... More

First of all, I just want to say how great the staff are here. The welcome I received was so genuinely friendly, as opposed too the customer-service-by-numbers you get in most hotels, it was a real surprise and pleasure and got my stay off to a really good start. This hotel is in what was the old Customs House, and... More

We arrived in Boston on the afternoon of 19th Arpil 2013. This unfortunately coincided with the shut down of the city following the awful events of the Monday and previous night. We decided to hire a car and head straight for the Cape Cod even though we had a week long time share exchange. We finally arrived on the Monday... More

Just stayed at this hotel. Rooms were very nice, went to bed at around midnight. The noise from outside was horrible. Cabs honking, people screaming. No Noise insulation. I told the woman at the front desk and her response was that it is weekends in Boston. I was lucky that I was on the 12th floor because the noise is... More

Unique building offering fantastic views over Boston. The units comprise of one bedroom, and one separate room with a small kitchenette. We are Marriott timeshare owners and the property lived up to our high expectations. It is a very different Marriott timeshare property, the only one that is in the centre of a large city with easy access to all... More

Friends invited us to visit with them at the Custom House in Boston. Hadn't even heard of this place! We were treated to the most amazing history as well as views! From their balcony, giant eagle statues adorn both sides of the giant windows. And talk about views! We went up to the observation deck! Wow!

We stayed on the 14th floor. We were given an early check-in which was so nice, as we arrived early unexpectedly. The staff was all very friendly and helpful. Our room was perfect. there were just 2 of us, we had a king villa. Kitchenette, dining room table, sofa. The bathroom was basic but spacious and clean!!!! Our bedroom area... More