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Hilton Boston Downtown / Faneuil Hall

4.0 of 5 89 Broad Street, Boston, MA 02110
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Hilton Boston Downtown / Faneuil Hall
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Hilton Boston Downtown / Faneuil Hall
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777 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Saint Charles, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2014

My daughter and I picked Boston for a getaway weekend before she gets married in August. The hilton was wonderful. Because my husband is a gold member, we were upgraded to a suite and got free breakfast and wifi. The manager, Brian , had written a welcoming note and left chocolate. The concierge john was friendly and made great recommendations.... More

Was this review helpful? Yes 2
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Katie B, Thank you for staying with us on your mother daughter weekend and sharing your feedback about your recent stay. We are so happy to hear you had a great weekend, and will be happy to share your comments with our entire team, but especially John and Maria. It is good to hear that our team members enhanced... More

Dallas, Texas
Top Contributor
87 reviews 87 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 12, 2014

Stayed overnight for a business meeting. Kind of an odd Hilton. Many nice aspects to the hotel, but had a fair number of abnormalities that lead to the average rating. Arrival: The doorman hardly speak english. While I was paying the cab driver, one doorman ran off with my luggage. For a moment, I wasn't sure if I was being... More

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Burlington, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 12, 2014

Hotel is in a great location - very walkable and for those not familiar with Boston like myself I felt very safe in this area as it was nice and clean. I would definitely stay here again if traveling with friends again or with my family. The Room we had was very clean and quiet. I did not hear much... More

Was this review helpful? Yes
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear JohnnyLaTue72, Thank you for your kind words about our hotel and team members! We are delighted to hear you enjoyed your stay with us, we hope to have you back again on your next trip to Boston. Sincerely, Brian Martens Hotel Manager bmartens@hiltonbostondowntown.com More

Welches, United States
1 review
4 of 5 stars Reviewed March 11, 2014

The only downside to this hotel was that you had to pay daily for internet service in your guest room. Otherwise, the hotel was very nice, the staff were excellent, the rooms were clean and very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

So my friend and I chose this hotel for it's convenient location last weekend when we visited Boston to celebrate her birthday, and to give me a taste of what Boston has to offer (I am moving there in 2 weeks!!). It is minutes from Quincy Market, and just a short walk to Government Center to catch the T. There... More

Was this review helpful? Yes 2
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Matthew, Thank you for your kind words about your recent stay. We are delighted you chose to stay with us while celebrating your birthday! We are delighted to share your comments with our entire team, but especially Winnie and Khalid. It is good to hear that our team members and the hotel amenities enhanced your stay. We hope you... More

Rothesay, Canada
1 review
4 of 5 stars Reviewed March 10, 2014

When pulling up to check-in and asked if we were using Valet parking, we were informed that our SUV with roof Thule would not fit in their parking facility. Unfortunately, this wasn't mentioned when I booked online the Stay and Park package. The Doorman Barry sorted this out very quickly with the desk staff whereby I would park in a... More

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Gainesville, Florida
Top Contributor
125 reviews 125 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 9, 2014

Let me start by saying that I am a Hilton snob. While I enjoy all the Hilton brands, when I choose a Hilton, I expect the best. The Boston Hilton's location is unsurpassed--a quiet street just a couple of blocks from Faneuil Hall, Aquarium, etc. The hotel itself is charming, with complete with a brass mailbox and shiny marble floors.... More

Was this review helpful? Yes 1
Hudson, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2014

Fantastic location minutes away to Faneuil Hall. Rooms are great, clean and tastefully decorated. My room faced an inside courtyard. I am not sure if better outside views exist. Quick tip: you need your key card to above the third floor.

Was this review helpful? Yes 1
Mebane, United States
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 6, 2014

You cannot beat the location of this hotel. If you are visiting as a tourist, it is just minutes from Quincy Market and the major trolley hubs. If you like Irish pubs, there is practically one on every corner!

Review collected in partnership with Hilton Hotels & Resorts

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NYC
Top Contributor
69 reviews 69 reviews
68 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed March 5, 2014

We came back to Hilton Downtown Boston after two trips to Omni Parker House, I use Garage at Post Office Square since its self park, huge, 24 hours, and the weekend rate is $27.00 total from Friday after 4pm till 8am Monday. The garage is less than 3 min walk to Hilton if you use Batterymarch entrance. Through Hilton website... More

Was this review helpful? Yes 1
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear itbetterbeclean, Thank you for staying with us and sharing your wonderful comments about your stay and our team members! We are delighted to hear you enjoyed the suite and enjoyed some of our new renovations in our guest rooms. We are also very happy to hear that our housekeeping team was able to find your wife's missing item and... More

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Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 362
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Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District

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