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Hilton Boston Downtown / Faneuil Hall

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89 Broad Street, Boston, MA 02110
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Hilton Boston Downtown / Faneuil Hall
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Hilton Boston Downtown / Faneuil Hall
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1,013 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great area for anything one is looking to do in Boston. Hotel itself is nice and well kept. We really didn't have any issues with exception of wifi and beds/pillows. Wifi was was supposed to be included with my reservation that they tried to not give me, and they made me get a new access... More 

Was this review helpful? Yes 1
saugerties, United States
5 of 5 stars Reviewed 2 days ago NEW

My husband and I booked this hotel last minute for our anniversary and it was perfect! They had great recommendations for restaurants and the room was impeccable. The only compliant we have is the additional $51 a night for parking but even thats manageable I just wish we knew ahead of time! The hotel itself is within walking distance of... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in an excellent location and the rooms are of s good standard. We had a king suite, which was an excellent size, certainly for a city center hotel. The breakfast was disappointing with a long line and wait. I would though recommend this hotel as a good place to stay in Boston.

Was this review helpful? Yes 2
Simponville SC
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotels was just a few blocks from Faneuil Hall and the waterfront. Clean and comfortable. Glad we did not have to park a car. Valet parking only. Very expensive. We will stay here again when visiting Boston.

Was this review helpful? Yes 2
Austin, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room was fine. The hotel is within walking distance of many places - Quincy Market, Aquarium, the Commons, T station. They have a good buffet breakfast for $10. The staff was helpful when we had questions about the area and the use of the T.

Was this review helpful? Yes 2
North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't stay here! If you like Hilton, stay by the airport. I arrived to find a turd in the toilet and the toilet was plugged. My door wouldn't shut securely as it was broken. The front desk sent up a tech to unplug the toilet but he couldn't fix the door and said it would have to be replaced. For... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
San Antonio, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This excellent hotel has excellent service. Any information you want is cheerfully given. Room was amazingly comfortable and spacious. Furniture is nice, and has enough surfaces and storage space. Food is very good, and room service well done.

Was this review helpful? Yes 2
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Sanda B W, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall, we are happy to hear our team members provided excellent service and our accommodations were comfortable during your stay. We hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Orland Park, Illinois, USA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved the Boston Hilton Downtown - the location was great - near the harbor, Fanueil Hall and the North End. The room was clean and quiet with a small, but very nicely equipped bathroom. Loved the dual shower heads! Room decor was a bit unusual, with a dresser and desk that were very mismatched. Coffeemaker and refrigerator were very useful... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Janni1945, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall while you enjoyed the nearby areas of the North End and Faneuil Hall. We are thrilled to hear our team members were helpful and found our accommodations and amenities useful, we hope to have you back on your next trip to Boston! Sincerely, Ed Mroz... More 

Corpus Christi, Texas
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are a bit small, but it's an older building. THe rooms are updated and modern. The staff and bell hops were very friendly and offer a lot of advice. Bathroom was clean. Location, location, location! You can walk to everything from this hotel. Clean and safe. (Kids missed a pool though.)

Was this review helpful? Yes 3
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear CanadianTexan99, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston with your family, we are happy to hear you enjoyed some nearby sites and attractions during your trip. We hope to have you all back again soon! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

cctx
Level Contributor
71 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We grabbed this for the location and rate through a 3rd party. We weren't disappointed. The room was very comfortable and the check in process efficient. After attending a concert that was held at Fenway we had a difficult time returning to the hotel due to a movie being filmed close by. It was irritating as the hour was very... More 

Was this review helpful? Yes 1
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear cctravelerCctx, Thank you for choosing the Hilton Boston Downtown for your trip to Boston, we are happy to hear you enjoyed our location and your accommodations. We hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Hotel Review Summarization

What travelers say

  • Great location(7)
  • Quincy Market(6)
  • Financial district(5)
  • Friendly and helpful(4)
  • Very friendly(3)
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