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Hilton Boston Downtown / Faneuil Hall

#54 of 82 Hotels in Boston
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89 Broad Street, Boston, MA 02110
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1 room 1 guest
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Hilton Boston Downtown \/ Faneuil Hall
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1,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairport, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

It was a quick trip to Boston and this hotel was perfectly located. The comfort was a 5 star! The staff at the hotel were interested in ensuring our trip was a success. The room was large and comfortable. Walking distance to wonderful places in Boston!

Was this review helpful? Yes
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here for a week in March and the hotel was fantastic. Didn't get to see the town itself as the snow was bad and I spent most my time working at the convention center but the location of this was quite and hotel spacious.

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HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Bethany A, Thank you for staying with us in March and commenting on your stay, we are happy to hear you enjoyed your guestroom. We hope to have you back again soon and experience more of the city! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Tampa, Florida
Level Contributor
18 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is an absolutely beautiful hotel and everyone working there is helpful and friendly.Amazing architecture and a great location. It is close to shopping and restaurants, but the restaurant in the hotel is very good as well.

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HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Cindy M, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall and sharing your review. We appreciate the compliments on the friendliness and helpfulness of our team--it is always a great pleasure to share such comments. We hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Bay Springs, Mississippi
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 2 nights and our room was perfect. There was plenty of room for the two of us and everything was clean and updated. We were very close to the harbor, Faneuil Hall, and the North End/Little Italy was a reasonable walk away. The hotel staff were for the most part, very friendly and accommodating.

Was this review helpful? Yes
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Ali A, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and commenting on your stay. We are thrilled to hear you enjoyed your guestroom and our location made it easy to enjoy the many attractions in walking distance. We hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Paris, France
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice and comfortable hotel, very well located, the rooms are great, internet and everything else works fine. Nice welcoming staff . Not far from the sights to see downtown which are within walking distance.

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HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Jarlath D, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and commenting on your stay. We are thrilled that you your accommodations were comfortable and you had a good time enjoying some of Boston’s liveliest areas. There’s so much to do here, and I hope you stay with us again when you get the chance to come... More 

Columbus, Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Perfect location. Walking distance to Faneuil Hall. Front of the building was under renovations while I was there, so wassnt the nicest hotel to look at, but I'm sure it looks great normally. Overall, can't complain, great location and a nice stay.

Was this review helpful? Yes 1
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear RF22, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall and commenting on your stay. We are happy to hear you enjoyed our location and hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were worried about fitting our family of 5 into the room, but there was more than enough space to fit the three kids. The valet and bell staff was very friendly and helpful as we planned our days. .

Was this review helpful? Yes 1
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your family trip to Boston and sharing your review. We especially appreciate the wonderful comments on our helpful and accommodating team members and hope to have you all back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Kaysville, UT, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our corner room was comfortable, spacious, clean, and nicely decorated. Hotel staff were knowledgeable and gracious. The hotel is located downtown near Faneuil Hall and the aquarium. I will stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall and sharing your review. We are delighted that the service from our team and your room enhanced your weekend in Boston. We're also glad our excellent location helped you enjoy the city more. We look forward to having you back on your next trip to Boston! Sincerely,... More 

Oregon City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really enjoyed our week staying at this Hilton. The staff is so kind, personable, and helpful. There is a restaurant one block away called El Molino with delicious Chilean food: empanadas, pastel de choclo, pebre, the whole nine yards. Of course the hotel does have its own restaurant, including room service, and the food is good. I would love... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Heather D, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall and sharing your review. We appreciate the compliments on the friendliness and helpfulness of our team-it is always a great pleasure to share such comments. We hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General Manager emroz@hiltonbostondowntown.com More 

Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Contacted the HILTON BOSTON DOWNTOWN more than 24 hours before 6:00 PM to inform them that I would be leaving a day early. The hotel enforce an "Early Departure Fee", which was the same amount as staying, including all the taxes that the hotel would not pay as I was checked out. Contacted the front desk and hotel manager but... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Great location(7)
  • Quincy Market(6)
  • Financial district(5)
  • Friendly and helpful(4)
  • Very friendly(3)
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