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Hilton Boston Downtown / Faneuil Hall

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89 Broad Street, Boston, MA 02110
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Hilton Boston Downtown / Faneuil Hall
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Hilton Boston Downtown / Faneuil Hall
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965 Reviews from our TripAdvisor Community

Traveler rating
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    44
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Situated blocks from Faneuil hall, this historic hotel boasts modern rooms with classic architecture. Attentive & friendly staff. I celebrated my birthday here & was pleasantly surprised to receive chocolate dipped strawberries & champaign-- a classy & thoughtful way to celebrate a festive evening. Highly recommend for anyone traveling to Boston!

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very nice. The staff is very polite and the entire place was very clean. Many of the cities major attractions are within a quick 15 min walk. The continental breakfast leaves a little to be desired, and items on the breakfast menu are a little spendy. Parking at the hotel is $50 a night. I was able... More 

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New York City, New York
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I always stay here when we go away for a mini us vacation. The hotel is one of my favorite, rooms are nice, bed is heavenly, staff is exceptional and the location to Faneuil Hall- Quincy Market steps away. Parking is a little pricey- but then again it is Boston after all.

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Rochester, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Small but nice rooms. Service was very good from the bell hops to the front desk. The location was perfect for financial district meetings and I was able to walk everywhere for sightseeing purposes. Near the waterfront and good dining options. Gym was more than adequate for a hotel and had all new equipment. Reasonably priced (group rate) considering it... More 

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Atlanta, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As loyal members of the Hilton Honors program, we always try to stay in a Hilton property. This one was exceptionally lovely and very well-located - it was a short walk over to the wharf area, Faneuil Hall, Boston Common and Beacon Hill. The lobby is nicely appointed and has a small paneled library off to the side, which was... More 

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Waynesville, United States
5 of 5 stars Reviewed 3 days ago NEW

Talked to concierge and was very helpful. Bar is restaurant and was pretty noisy. Food was good, staff was great. Rooms are small but very comfortable. Hotel is right by Wharf. Close to everything. Cost was a little high but you pay for being downtown..

Review collected in partnership with Hilton Hotels & Resorts

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san francisco, United States
3 of 5 stars Reviewed 3 days ago NEW

Next time pick a different hotel. The internet was bad and the floors were wet when we got into the room it had a smell to it that would not go away like mold or mildew. Location is great if you are a pure tourist for the first time but other than that I would avoid this hotel

Review collected in partnership with Hilton Hotels & Resorts

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Austin, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was recently stayed at the hotel for 4 night for work, my stay was great! When we first checked in the receptionist seemed to be "Ms. Grouchy Pants" not very friendly at all. I honestly thought she was going to set the mood for our entire stay. Thanks fully that was the only interaction with her and the rest... More 

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HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear AlexxTX, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your business trip to Boston, we are happy to hear you enjoyed your stay! We do apologize for your check in experience and will review your comments with our Front Desk team for future improvements. We are happy to hear our team was helpful... More 

Wisconsin
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'll start by saying I am a history nut. This hotel is situated perfectly for exploring Boston's historic sites. Also the number of great restaurants in the area was amazing. My wife was attending a conference and her access to the convention center was a necessity. What really makes this hotel stand out is the excellent service provided by all... More 

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HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Badgerlink, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston while your wife attended a conference at the convention center. We are thrilled to hear your comments about the service from our team members, we will be happy to share your comments with them! We hope to have you and your wife back... More 

chesterton, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wonderful hotel in the heart of Boston. Excellent location with everything at a walking distance. One of the historical hotels of America, beautifully maintained with exceptional service. Staff very friendly and stay was very outstanding.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBoston, General Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Zeba A, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall and sharing your feedback. We are thrilled to hear you enjoyed your stay and our hotel, we are proud to be part of the Historic Hotels of America. We hope to have you back on your next trip to Boston! Sincerely, Ed Mroz General... More 

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