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Hyatt Boston Harbor

#35 of 77 Hotels in Boston
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101 Harborside Drive, Boston, MA 02128
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Hyatt Boston Harbor
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Hyatt Boston Harbor
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1,194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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nebraska
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only stayed one night here but were treated very well. We wanted two beds per room but there were no rooms available with two beds. The hotel volunteered (before we even asked) to have roll away beds brought into the rooms. The beds were in the rooms before we even got to the room. This really impressed us! The... More 

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Top Contributor
79 reviews 79 reviews
75 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had to book a room at this hotel after my husband's flight was canceled. I booked it under my name with my credit card, but then he had to gain access without me. Luis did a great job. It was easy and he was very accommodating. Hyatt does a great job training it employees. Another problem we had was... More 

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Bradenton, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Very expensive room facing the airport and you could hear the planes. Shuttle to airport does not run frequently enough. Toiletries were minimal. The rooms are dated and need updating. It is close to the airport so if you have an early flight it is convenient.

Review collected in partnership with Hyatt Hotels

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Saint Louis, Missouri
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night prior to early morning Logan flight. Newly renovated, and lovely. The view of the harbor cannot be beat. Enjoyed cocktails In our room with feet up watching the sunset and then spectacular lights of the city. Everything worked well, really appreciated the prompt early morning shuttle. All in all, an unexpected pleasure instead of the routine preflight... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for just one night. The hotel was close to the airport. The views were gorgeous of the city of Boston. The rooms facing the harbor had huge windows. The resturaunt was yummy. The only negitive was our bedding looked dirty when we pulled the sheet down. Stained and noticeable dirt. Gross. We called down to the front desk... More 

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Staten Island, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Hyatt for one night for business and received a room w/ king bed and a harbor view. The room was set up spaciously and comfortable and the view of the harbor was absolutely gorgeous! It's located on Airport grounds which made it extremely accessible to get back and forth to the airport via the shuttle that runs... More 

Review collected in partnership with Hyatt Hotels

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I had no choice but to stay at Boston Airport and so chose the Hyatt which I thought was on the airport. It isn't - it's a (free) shuttle ride away so I arrived really late at night. No food (stops at midnight) expensive water in the room (vending machine on floor 7 not working) but eventually found a vending... More 

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Boston, Massachusetts, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I got stuck in an overflow parking situation and was unable to find the correct overflow lot. While I wasn't a guest at he Hyatt, their staff did the best to help me find where my car was parked. Giuseppe went out of his way AFTER HIS SHIFT to drive me around the area to help me find my car.... More 

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Dave P, Thank you for taking the time to share your experience with Giuseppe. Your recognition of his efforts is truly rewarding. We will certainly recognize him as well for exemplifying the care the we encourage in all of our associates. He certainly represents the spirit of hospitality and we are proud to have him as a member of... More 

Cornelius, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel overlooks the Boston skyline from across the harbor. It is minutes from the airport and has exceptional service. If you want to venture into Boston they have water taxis at a discounted rate to shuttly right across the water.

Was this review helpful? Yes 3
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Molly28031, We are delighted to hear of your outstanding experience here at the Hyatt Boston Harbor! It was our pleasure to host your visit and we look forward to welcoming you back again very soon! More 

CT
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for the first time for two evenings. Easy and convenient to get to with a spacious parking lot in front of the building which is adjacent to Logan Airport. Yes, you pay for the parking here but it's my experience that all the Boston hotels charge for parking. The hotel shuttle service to the airport and the subway... More 

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear StTVacationCT, Thank you for your very kind review of your recent stay with us here at the Hyatt Boston Harbor. It is truly rewarding to hear of your experience and our entire staff of associates are grateful to you for sharing your experience. We strive daily to create an experience for all of our guests that mirrors your own.... More 

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