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Hyatt Boston Harbor

#32 of 82 Hotels in Boston
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101 Harborside Drive, Boston, MA 02128
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Hyatt Boston Harbor
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1,295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here in June for business and loved the place. As soon as you walk in (if at sundown) you see the most amazing views of the city from reception across the harbour. it's a nice, airy, clean hotel with good food and a great location close to the airport. Easy access by water taxi from right outside the... More 

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Hockessin, Delaware
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Really good property for an airport hotel. Flight ops don't run very late at Boston, however this is still a very quiet hotel. Especially on the harbor side facing Boston proper. If you can get a reasonable rate, this is an excellent choice for an overnight before a morning flight.

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear MBP222, We appreciate your kind review. Thanks to our triple pane window system the soundproofing is the same on either side of the building so no need to worry if you would like a view of one of the busiest airports in the world. We are glad to hear we are a hotel of choice for you and we... More 

Boston, Massachusetts
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the second of two hotels where I spend the night if I have an early flight out the next day. This has the advantage of a free shuttle service to and from the airport terminals. Rooms are clean and, if you are going to be spending enough time in your room, it's well worth it to get one... More 

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Lighthouse143, Thank you for sharing your experience here on Tripadvisor. We appreciate the opportunity to be one of your hotels for trips out of Logan. We will continue to work hard to be your only hotel for the future. Please do not hesitate to reach out to me directly so I may thank you in person on your next... More 

Howell, United States
3 of 5 stars Reviewed 2 days ago NEW

Room was outdated. Bathroom was small. No where to unpack clothes. Lived out of suitcase. Price of water taxi and to park was very high. Food was good but service was poor. Beds where also small. View was beautiful and floor we stayed on was very quite.

Review collected in partnership with Hyatt Hotels

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Lorene B, We apologize that your experience here at the Hyatt Boston Harbor was anything less than outstanding. We appreciate your feedback and we will be reaching out directly to discuss your experience. More 

West Tisbury, United States
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hyatt during a flight stopover and it was a wonderful experience. The views of Boston were magical, the staff was so helpful and the food was excellent. I can't wait to stay there again.

Review collected in partnership with Hyatt Hotels

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Pamela P, What a fantastic review! We are glad to hear we were able to create a great experience for your visit to Boston. We are even more excited to know that we will have the opportunity to welcome you back once again. Thank you for sharing your experience here on Tripadvisor. We appreciate the chance to be your... More 

North Andover, Massachusetts
Level Contributor
9 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very nice room, high floor, overlooking the Harbor. Extremely comfortable king size bed. And nice sitting area. Bathroom was very clean and nice amenities provided. The dinning room is nice with floor to ceiling windows. Being able to dine outside on the patio is such a pleasant experience. Food and service was excellent and the view is wonderful! The staff... More 

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear marjorie s, Thank you for your outstanding review. Happy to hear you enjoyed our Grand beds and Chef Kaeo Yuen's seasonal offerings on the patio. We appreciate you sharing our Green features as we continue to work diligently to reduce our footprint. We hope to share your next night out in Boston together. Thank you for allowing us to... More 

Newark, Delaware
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel during our Boston visit and checked into a Harbor View room. The service was excellent. The front desk was very helpful and graciously suggested ways and means to explore the city. The water taxi to Boston which leaves from right outside the hotel is a must try to reach the city in quick time. The... More 

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Amartya B, We are excited to hear we will have the opportunity to serve you on a return visit. We appreciate your kind comments about your stay and thank you for sharing them here on Tripadvisor. We hope our travels will bring you back very soon. More 

Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Terrific stay..great view of Boston from across the bay. Wonderful room. water transport across the bay to Long Wharf and a brief walk to the North End (Italian district). We had a terrific dinner at Nico's restaurant.

Review collected in partnership with Hyatt Hotels

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Al D, Glad to hear you had a terrific stay. Thank you for sharing here on Tripadvisor. One of my favorite ways to enjoy our hotel. A nice water taxi ride to a beautiful dinner in the amazing North End. We recommend the experience to all of our guests! Thank you for allowing us to be your host on... More 

Fort Lauderdale
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great hotel, outstanding view, staff exceptional nice (front desk check in) the room service was timely, But don't order the wings, they were boiled soggy and even the bone was soft. Shuttle service was timely

Review collected in partnership with Hyatt Hotels

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Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Rolf D, Thanks for the nice review. Sorry that your experience with the wings was not so good. We will work on being more consistent for the future. Appreciate the great comments regarding our Front Desk staff, shuttle service, and in room dining. We look forward to welcoming you as our guest again soon. More 

Bethlehem, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was extremely attentive and friendly. Cofee was available both in my room and in the hotel lobby. When it rained during an outdoor event the staff went and got umbrellas and walked each guest from the tent back to the hotel under cover. Room was clean and comfortable. Was there for a conference - food was very good... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Rose Ann M, We appreciate you sharing your experience here on Tripadvisor. It was our pleasure to serve as the host for your conference and we are very happy to hear that it was a great success. We hope to welcome you and all of your conference attendees back again next year and hope the weather cooperates a little... More 

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