We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Boston Harbor

4.0 of 5 101 Harborside Drive, Boston, MA 02128
Hotel website
Hotel deals
Offers & Announcements
Double Your Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersBronze level
Hyatt Boston Harbor
Professional photos View all
Browse nearby
Hyatt Boston Harbor
Write a Review

1,138 reviews from our community

Traveler rating
    467
    412
    160
    66
    33
See reviews for
233
328
103
314
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (345)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1138)
  • Mar-May only
    (212)
  • Jun-Aug only
    (330)
  • Sep-Nov only
    (351)
  • Dec-Feb only
    (245)
All months
Freeport, Maine
Contributor
19 reviews 19 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Last month we booked a night at the Hyatt before taking an early flight out of Logan. The only problem I had was we couldn't have stayed longer at this lovely hotel. The rooms were elegant, the restaurant/bar was opened late for dinner, and the staff was friendly and helpful. The bed and pillow was extremely comfortable. They had a... More 

Was this review helpful? Yes 2
Block Island
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The service was excellent. It was great to be able to get a decent dinner at midnight (we had a late flight into Boston). Room was clean and comfortable. The breakfast food left a bit to be desired, but overall we were thrilled.

Was this review helpful? Yes
Horsham
Top Contributor
69 reviews 69 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here just one night after arriving in Boston quite late at night. The hotel is very convenient for the airport, being just a few minutes drive away. It's quite expensive to park the car overnight, though. The hotel itself is very nice, with great views over the harbour, comfortable rooms and a very well equipped gym. I liked... More 

Was this review helpful? Yes
New York, United States
1 review
3 of 5 stars Reviewed 1 week ago

It's a hotel to pass through on your way to someplace else. It is not a destination. The staff was very professional, friendly and helpful. The hotel itself is no frills and provides the bare minimum of services and amenities.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Joan V, Thank you for your review. We are disappointed you did not find more to your liking about our hotel. We strive to be so much more than just adequate. I would love to hear from you as to what offerings you would have liked to have seen from our hotel that would have made you feel we... More 

Beijing
Top Contributor
98 reviews 98 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for 1 night as we had an early morning connecting flight, the staff are very friendly and helpful and it was one of the best nights sleep we have had for a while. The bed is very comfortable and the rooms are spacious with nice views of Boston skyline or the airport. The food... More 

Was this review helpful? Yes 2
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear RonBeijing, Thank you for your review. We recently upgraded all of the beds in the hotel to our Hyatt Grand Bed as part of our $10 million guest room renovation. We are delighted to hear that we were able to provide you a great night's rest before your long journey. Our Chef Kaeo Yuen has created an amazing array... More 

East Greenwich, Rhode Island
Top Contributor
165 reviews 165 reviews
124 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed 1 week ago

I often take very early morning flights out of Logan Airport. And when I do, I prefer to stay at one of the airport hotels. I usually stay at the Hilton which is great because it connects directly to the terminals via a sky bridge. But the rates at over $260 per night were getting too crazy. So this time... More 

Was this review helpful? Yes 1
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear ChewinRI, We greatly appreciate your kind review. It is great to hear that you enjoyed our newly remodeled rooms. We are excited to near completion of the $10 million renovation of all of our guest rooms and corridors. We plan on remaining your favorite for a long time! We hope to have you back with us again soon. More 

Rochester, NY
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

After waiting at the airport for 3 hours only to have my flight cancelled close to midnight, coming to the Hyatt was certainly the right hotel pick. The Front Desk staff, notably Gabriel N. was extremely courteous and helpful in getting me basics like toothpaste, toothbrush, slippers and a robe for this unplanned trip. I was also provided a room... More 

Was this review helpful? Yes
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear Enterprising Traveler, Thank you for your kind review of your recent stay with us here at the Hyatt Boston Harbor. We are happy to hear that we were able to create a good experience out of what surely was a disappointing start to your trip. We appreciate your recognition of Gabriel. We are proud to have him on our... More 

Orford, New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The front desk was extremely helpful especially Louie. This is the perfect place to stay if you arrive late and can not make an outbound connection or if you come in the night before an early Logan departure. The view of Boston Harbor and the city skyline is great. The proximity to the water taxi for a trip to Quincy... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Tom B, General Manager at Hyatt Boston Harbor, responded to this review

Dear PanchoNLefty, We appreciate your kind review. Thank you for recognizing Louie for his efforts. We are proud to have him as a part of our amazing team of associates. I appreciate you giving us the opportunity to thank him for creating great experiences for our guests. We look forward to welcoming you back again soon. More 

Hollis, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for 1 night on 2/21/15 to catch an early a.m. flight out of Logan. Have stayed in Boston a few other times, but for fun, not to travel. The Hyatt had a really nice, clean & updated room for an excellent price for Boston. We had a very quick & easy check-in and check-out. We ate dinner at... More 

Was this review helpful? Yes
Jacksonville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice views. Nice new rooms very updated and functional. limited menu but everything we tasted was quite good. Warm and welcoming staff. Shuttle service must improve. A great spot to catch and early morning flight from logan at a reasonable price.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Boston Harbor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Boston Harbor

Address: 101 Harborside Drive, Boston, MA 02128
Phone Number:
Location: United States > Massachusetts > Boston > East Boston / Logan Airport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Boston Harbor 4*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, BookIt.com, Hyatt Hotels Corporation, Hotwire, Priceline, EasyToBook, Odigeo and TripOnline SA so you can book your Hyatt Boston Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
Hyatt Hotel Boston
Boston Hyatt Harborside
Hyatt Boston
Hotel Style:
#5 Best Value Hotel in Boston
#18 Green Hotel in Boston
#23 Romantic Hotel in Boston
#25 Luxury Hotel in Boston
#27 Family Hotel in Boston
#40 Business Hotel in Boston

438 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (300)
Viewed
Hotel & grounds (54)
Viewed
Bathroom (20)
Viewed
Room/suite (75)
Viewed
Dining (18)
Viewed
View from room (73)
Viewed
Pool/beach area (6)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (52)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (133)
Viewed
Amenities (30)
Viewed
Restaurants and Bars (13)
Viewed
Standard (36)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay