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Courtyard Boston Downtown

3.0 of 5 275 Tremont Street, Boston, MA 02116
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Courtyard Boston Downtown
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800 reviews from our community

Traveler rating
    74
    232
    261
    152
    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rhode Island
Top Contributor
75 reviews 75 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at the Courtyard on a busy Saturday night, and we were very pleased. Service and amenities are Courtyard standard, but the design is more unusual. It's a really interesting old hotel with modern touches. The location in the theater district makes this hotel walking distance to theaters, the Back Bay, and anything in the South End. Our room... More 

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Philadelphia, PA
Top Contributor
239 reviews 239 reviews
81 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good amount of space considering it is a downtown hotel. Hotel is going through nice updates. Walls are thin. The valet is 49 but it is a downtown so that is on the mark. No mini fridge in my upgraded suit. Breakfast is 18 for a buffet. Coffee situation is lame. They only offer Starbucks at the bar so there... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Celling, Thank you for sharing your feedback about your stay, I appreciate it. I can't get through the day without mid afternoon coffee. I am happy to say our Starbucks is available throughout the day. I would be happy to buy you a coffee on any future visit. Best Regards Martin Horkan More 

Rochester, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Courtyard is completing a million dollar renovation. Great location in the South End by bars & restaurants. GM Cathleen Wardley and her staff are focused on the customer and their experience during the stay. Manager's reception on Wednesdays are awesome!

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Richard, I am so glad you enjoyed the renovation, we just love it! We are in a great location to enjoy this great city. We look forward to seeing you again soon Enjoy your day Martin Horkan More 

Montreal
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

First time at this Marriott property. The location is great. Steps away from Chinatown and within walking distance to just about anything. Room was nice, clean and cozy. Staff was very nice. I would definately recommend.

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

LeSeelleur, Thank you for taking the time to share your feedabck. I am delighted you enjoyed your stay. We have a wondeful location in a great city. Hope to see you again on your next trip to Boston My Best Martin Horkan More 

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on a renovated floor and, simply, lovely! Sparkling lobby; very friendly front desk staff at all hours; clean room with built-in refrig; very plush bedding; real glasses for the bathroom and not plastic; 2 kinds of bags for recycling are a nice touch. Rooms are on the small side but have all you need for a good sleep and... More 

Was this review helpful? Yes 1
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

srir8286, Family trips are special and precious and i am so glad your enjoyed your time with us in Boston. We all love the new rooms and hope to welcome your fmaily back again in the future. Have a great day Martin Horkan More 

West New York, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Although I had an issue with this hotel on the first night of my stay I would still recommend this hotel. The Maneger Justin handled my issue and the staff was very attentive to our needs. Justin was very professional and very pleasant to speak with. At the end of the day it was all worth it. Thank you for... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Ben F, Thank you letting us know about your stay. I am glad you had a chance to meet Justin and that he could help you during your time with us. I am sure he and all of us will look forward to having you as our guest again soon. Thank you Martin Horkan More 

Barrie, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had 2 rooms booked for this hotel. First off we arrived and there is no where to pull off and let anyone out to check in there are cars stopped in the middle of the road as there is valet parking. You apparently just stop you r car throw it in park and leave it there for someone to... More 

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Leigh-ann S, Thank you for staying at the Courtyard Boston Downtown when you attended the Garth Brooks concert. We are delighted you experienced two of our newly renovated guest rooms. I am sincerely sorry that you had problems parking. Our parking valet attendants are normally outside and available 24 hours a day ready to assist. Thank you for sharing... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Ana, the front desk lead did a great job. She made our stay extra special. The rooms we stayed in were newly renovated and the staff did a great job making them super clean. We had a large group and they helped Us get a car service to the Airport in a blizzard. Overall, the service and staff made this... More 

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear David C. We are pleased that you and your friends enjoyed your visit to Boston and are delighted that Ana and our doormen had something to do with it. Boston is a great city to visit whether it is snowy and cold or sunny and warm. We invite you back to Boston soon, and on behalf of Ana and... More 

Las Vegas, Nevada, USA
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 19, 2015 via mobile

Had a family celebration with about 10 rooms. Gave us group rates. Large room off the lobby was perfect for informal get togethers. Rooms are small, but clean and adequate. Free wifi. No free breakfast like some competitors.

Was this review helpful? Yes 1
Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Peter A, Thank you for choosing the Courtyard Boston Downtown for your family celebration. This marvelous building has been hosting special events for 90 years. From the early days with a bowling alley and billiard room to today’s free Wi-Fi we are constantly evolving to serve our guests. More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 11, 2015

I stay at this hotel most weeks when I visit Boston for work. They are always welcoming and deliver a consistent level of service. While I wouldnt say this compares to other Marriott hotels in the area, I still prefer this one based on the the proximity to work and dining. Other Marriott properties offer a elite lounge or extra... More 

Was this review helpful? Yes
Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Workweekflyer, Thanks for the feedback and review of the Courtyard Boston Downtown. We appreciate your repeat business and will share your comments about adding an Elite Lounge in the hotel with our owners. Thank you for choosing Marriott. More 

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Additional Information about Courtyard Boston Downtown

Address: 275 Tremont Street, Boston, MA 02116
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Downtown 3*
Number of rooms: 315
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Also Known As:
Courtyard Boston Downtown/Tremont Hotel Boston
Courtyard Boston Tremont Hotel
Boston Marriott
Boston Courtyard

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