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Courtyard Boston Downtown

3.0 of 5 275 Tremont Street, Boston, MA 02116
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#73 of 77 Hotels in Boston
743 Reviews 3 of 5 stars
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Courtyard Boston Downtown
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743 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Laurel, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Centrally located. Not far from Amtrak station Close to quite a few restaurants Public transport stations nearby Friendly reception Friendly welcomes from the doormen Rooms left something to be desired. Our room faced another building. Room needed better cleaning. See picture of light switch attached.

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2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Prices are so high for hotels in Boston but for $350 plus fees/tax (over $400), this was totally unjustified. My room was so outdated and had broken shards of glass in the carpet. It was borderline seedy. The linens were clean, but the shower was a walk-in similar to the ones in the gym in high school with a plain... More

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear KerryT, Thank you for your feedback from your recent visit at the Courtyard by Marriott Boston Downtown. Thank you for posting about our extremely polite and helpful front desk staff as well as our convenient location a 15 minute walk to Faneuil Marketplace. I understand you were disappointed by the condition of your room. You are correct; the hotel... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A completely fine option for a super expensive city. We did nickname this "the thin wall hotel", however. But a nice place in a good location. Very much mid-range but as we got no surprises - what you see is what you get - I'm happy to rate it highly.

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear USA_2014_J, We are glad you enjoyed your Boston stay with us and the service was what you expected; a nice hotel in a good location! More

Tennessee
Top Contributor
70 reviews 70 reviews
52 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a night for a business meeting. The front desk staff was super friendly and was able to recommend a couple of nearby restaurants for me! My room was recently renovated and was exceptionally clean. Because Courtyard is the official hotel of the NFL & I was staying there on opening night of the season, they gave... More

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Thanks for the review and especially for highlighting our super friendly front desk staff! More

Brooklyn, New York
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights on business at the beginning of September. Let me start by saying, this is not a 5 star hotel, nor is it proclaiming to be. It is a very good option for what it is - a mid-range hotel that is comfortable and clean, in a very central location, at a price well-below what... More

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Ascott, I am glad to hear we were able to make your business trip a success. I appreciate the good review, thank you. I look foward to having you back again Martin More

Racine, Wisconsin
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were a little unsure when eight of us booked five nights at the Courtyard Boston Downtown for early September - mainly due to the spotty reviews given in Trip Advisor. Well, we were very pleasantly surprised by the entire stay and by the great hotel staff. We had asked for and were given rooms on the higher, newly renovated... More

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Martin H, Public Relations Manager at Courtyard Boston Downtown, responded to this review

JoAnn R, What a wonderful trip. Eight of you for five nights, I am jealous. Having said that I am thrilled we could help all of your enjoy your visit to Boston. Thank you for your kind review on our staff, they are great. Hope to see you again. Martin More

Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked through Priceline for an express deal. Didn't know we were getting this property just knew the location. I read the reviews and was also worried about noise level. However, we arrived early and they still let us check in and had our room available. We were on the 10th floor, in the newly renovated part. The room was... More

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

KJ, I am glad you had a great visit and we really have a great location right downtown in this wonderful city. Thank you so much for your shout out to our staff, they do a wonderful job. I hope you can stay with us again on your next visit Martin More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked blindly through Priceline and ended up at this property. I was really worried about the noise level from the clubs that many people here noted. The day before arriving, I emailed the management team requesting a high floor room, and they kindly wrote back less than 10 minutes later saying that they blocked a room in a quiet... More

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

DCginger01 Thank you for telling us about your stay. I am happy we were able to get you the room on the high floor as you asked for. You are right that we have a great location to enjoy this great city. I hope you can stay with us again on your next trip to Boston More

Manalapan, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately this was the worst hotel I have ever gotten through priceline. I have stayed at the Sheraton at Prudential Center, Boston Park Plaza and the Westin. I was amazed that this small piece of junk Courtyard charged $46.00 to have valet park across the street, yet the garage is cheaper if you park yourself. I also found street parking... More

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear AdrianeNY, Thank you for your candid feedback on our hotel. The decor and historic nature of this hotel is not for everyone. More

Olathe, Kansas
Senior Contributor
36 reviews 36 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We snagged this hotel via priceline and I was not disappointed. I don't usually anticipate spending much time in my hotel room when I take a vacation so as long as the room is clean and there is a bed and hot shower I'm usually set. When we arrived, we were told we were put into a room with a... More

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Lauren D, I am so glad you enjoyed your stay and we were able to get you a new room with two beds when you needed it. Later this year we will remodel the rest of our rooms. Hope to see you again Thank you Martin More

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Additional Information about Courtyard Boston Downtown

Address: 275 Tremont Street, Boston, MA 02116
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Downtown 3*
Number of rooms: 315
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Also Known As:
Courtyard Boston Downtown/Tremont Hotel Boston
Courtyard Boston Tremont Hotel
Boston Courtyard
Boston Marriott

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