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Courtyard Boston Downtown

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275 Tremont Street, Boston, MA 02116
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Courtyard Boston Downtown
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Courtyard Boston Downtown
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803 reviews from our community

Traveler rating
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    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Richmond, Virginia
Top Contributor
61 reviews 61 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Lobby, great new, inviting has a bar. Then you make the corner for the elevator, and I should of known, one out of service. Elevators are worn and definitely show use. Then we got out on the 6th floor. Definitely not what I expect from a Marriott, half the rooms we passed on the way to ours were being used... More 

Was this review helpful? Yes
Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Amy K, Thank you for taking the time to comment regarding your recent experience at the Courtyard Boston Downtown, we appreciate the opportunity to benefit from your feedback. We are glad that you found the lobby and bar to be inviting and welcoming and the location was convenient. I am sincerely sorry you were not comfortable in your guest... More 

Top Contributor
63 reviews 63 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Very fine Marriott property with a good Theater area location. The room was decent size, thankfully, and the lobby, hallways and room interiors are all updated and pleasant. Within walking distance of the common, medical centers and pretty much anything as long as the weather is decent. Good food options within a block too if it's winter weather. Would stay... More 

Was this review helpful? Yes
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Dallas Jeff, Glad you enjoyed your trip to Boston and your stay with us. I was happy to read that you liked the newly renovated rooms. Thankfully winter is almost over and we look forward to seeing you agian soon. Have a great day Martin More 

Ribeirao Preto, SP
Top Contributor
78 reviews 78 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice and well located. It Is in the Chinatown district, in front of the Tufts Medical Center T station. The hotel lobby is beautiful. When I arrived, I was presented with a free breakfast (a nice and friendly Portuguese chef, makes delicious omelettes). I stayed in room 704. The hotel room is quite old, but ample. The... More 

Was this review helpful? Yes 3
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

vinigmartins, Thank you for taking the time to tell us about your recent stay. I was very sorry to hear about your experience and I appreciate your feedback. I will follow up with my team, thank you. I also wanted to thank you for your kind words about Carmelinda our cook. She is wonderful I hope we will see you... More 

Rhode Island
Top Contributor
78 reviews 78 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Courtyard on a busy Saturday night, and we were very pleased. Service and amenities are Courtyard standard, but the design is more unusual. It's a really interesting old hotel with modern touches. The location in the theater district makes this hotel walking distance to theaters, the Back Bay, and anything in the South End. Our room... More 

Was this review helpful? Yes 1
Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Katiebird1, Thank you for your wonderful feedback about your recent stay with us. It is great to read how much you enjoyed our classic hotel and the friendly staff you encountered. We look forward to welcoming you back to our beautiful "hidden gem" of a hotel in the heart of Boston! Sincerely, Cathleen Wardley General Manager Courtyard Boston Downtown More 

Philadelphia, PA
Top Contributor
244 reviews 244 reviews
83 hotel reviews
188 helpful votes 188 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good amount of space considering it is a downtown hotel. Hotel is going through nice updates. Walls are thin. The valet is 49 but it is a downtown so that is on the mark. No mini fridge in my upgraded suit. Breakfast is 18 for a buffet. Coffee situation is lame. They only offer Starbucks at the bar so there... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Celling, Thank you for sharing your feedback about your stay, I appreciate it. I can't get through the day without mid afternoon coffee. I am happy to say our Starbucks is available throughout the day. I would be happy to buy you a coffee on any future visit. Best Regards Martin Horkan More 

Rochester, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Courtyard is completing a million dollar renovation. Great location in the South End by bars & restaurants. GM Cathleen Wardley and her staff are focused on the customer and their experience during the stay. Manager's reception on Wednesdays are awesome!

Was this review helpful? Yes 1
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Richard, I am so glad you enjoyed the renovation, we just love it! We are in a great location to enjoy this great city. We look forward to seeing you again soon Enjoy your day Martin Horkan More 

Montreal
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time at this Marriott property. The location is great. Steps away from Chinatown and within walking distance to just about anything. Room was nice, clean and cozy. Staff was very nice. I would definately recommend.

Was this review helpful? Yes 1
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

LeSeelleur, Thank you for taking the time to share your feedabck. I am delighted you enjoyed your stay. We have a wondeful location in a great city. Hope to see you again on your next trip to Boston My Best Martin Horkan More 

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed on a renovated floor and, simply, lovely! Sparkling lobby; very friendly front desk staff at all hours; clean room with built-in refrig; very plush bedding; real glasses for the bathroom and not plastic; 2 kinds of bags for recycling are a nice touch. Rooms are on the small side but have all you need for a good sleep and... More 

Was this review helpful? Yes 1
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

srir8286, Family trips are special and precious and i am so glad your enjoyed your time with us in Boston. We all love the new rooms and hope to welcome your fmaily back again in the future. Have a great day Martin Horkan More 

West New York, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2015

Although I had an issue with this hotel on the first night of my stay I would still recommend this hotel. The Maneger Justin handled my issue and the staff was very attentive to our needs. Justin was very professional and very pleasant to speak with. At the end of the day it was all worth it. Thank you for... More 

Was this review helpful? Yes
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Ben F, Thank you letting us know about your stay. I am glad you had a chance to meet Justin and that he could help you during your time with us. I am sure he and all of us will look forward to having you as our guest again soon. Thank you Martin Horkan More 

Barrie, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 9, 2015

We had 2 rooms booked for this hotel. First off we arrived and there is no where to pull off and let anyone out to check in there are cars stopped in the middle of the road as there is valet parking. You apparently just stop you r car throw it in park and leave it there for someone to... More 

Was this review helpful? Yes
Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Leigh-ann S, Thank you for staying at the Courtyard Boston Downtown when you attended the Garth Brooks concert. We are delighted you experienced two of our newly renovated guest rooms. I am sincerely sorry that you had problems parking. Our parking valet attendants are normally outside and available 24 hours a day ready to assist. Thank you for sharing... More 

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