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Courtyard Boston Downtown

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275 Tremont Street, Boston, MA 02116
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Courtyard Boston Downtown
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Courtyard Boston Downtown
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824 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
41 reviews 41 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Probably a 3.5 for me. As Courtyards go, this is one of the better ones I've stayed at and the location is great; right in the theatre district and a few blocks from Boston Common and the T. The service was good and the they have a nice lobby area and better than average workout facility. I probably would have... More 

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Colorado
Top Contributor
94 reviews 94 reviews
40 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at the Courtyard Boston Downtown to celebrate my wife's birthday. Upon informing Kim, the check in representative, we received an upgrade and a free breakfast. Fantastic! Room was spacious, quiet and comfortable. Bathroom large - comfortable shower with no fogging of mirror. The 15th floor has a nice sitting area - perfect for a pre-dinner wine... More 

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Tejo42, It is such a pleasure to read reviews from our guests which highlight positive experiences. We were thrilled to host you in Boston for your wife’s birthday and I am delighted that Kim was able to arrange an extra special breakfast perk that made your visit even more enjoyable. We look forward to welcoming you back to the... More 

Niagara Falls, New York
Top Contributor
92 reviews 92 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a few nights while in Boston to see a show and do some touristy type stuff. This place seemed like a good location, close to all the theaters and pretty much downtown as well as very close to Boston Common. As some of the other reviewers stated the rooms are very small and our king sized... More 

Was this review helpful? Yes 2
Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Timothy R, Thank you for staying at the Courtyard Boston Downtown recently to go to a show. Isn't 't great to 'take the elevator home'? Parking is expensive in the city. To clarify, the hotel valet parking service does provide unlimited in and out privileges for a daily rate of $49l. The self parking garages in the area charge... More 

Batavia, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed to do vending at Anime Boston. Not the most ideal locations for that venue, but I thought that with the subway system, it would of been okay. The location is only two blocks away from the subway station so that was fine. The staff was nice and they were still fixing one of the elevators. At the time... More 

Was this review helpful? Yes 1
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Humphrey K, Thank you for the detailed and helpful review. I am sorry you did not get a good nights rest. I am glad our location worked out for the show. Boston is a small city and we are right in the heart of everything. I hope you will visit us again for next years's event Martin More 

Travelers are raving about these Boston hotels

Kansas City, Missouri
Top Contributor
176 reviews 176 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent several nights at this hotel. Some remodeling has occurred in the lobby as well as rooms. My room (a king) was quite small. My clothes closet was tiny (had to turn my hanging close at angle to shut the door). The two of three working elevators were very slow. Although there was a security requirement to enter a room... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

WillMyWifeGetSick, Thank you for your review of your recent visit to our hotel. I really appreciate your comment about our great associates. We are in the midst of a renovation of our entire hotel including the lobby, rooms and elevator. I do hope you will come back and stay with us once everything is done. Take care Martin More 

Oxford, Mississippi
Top Contributor
185 reviews 185 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The Courtyard Boston Downtown may be a beautiful place when you visit, but our experience was horrible due to the renovation going on. Two days before the workshop we were holding, I was told that the restroom on our floor will be closed and our group would have to use an alternate one - Lobby level or on a floor... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Walt A, Thank you for your feedback. I will reach out to our events team and ensure we follow up with you on your event billing. There is never a good time for renovations and I am sorry that it impacted your event and your guests. Thank you Martin More 

Battle Creek, Michigan
Top Contributor
122 reviews 122 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 22, 2015

We stayed here a year ago and the lobby was under construction. It looks beautiful now! There is a nice room with a fireplace, to sit and relax. There is a bar that looks sleek and modern. The staff, as always, were friendly and helpful. Our room was a corner room with great views of Boston. We stayed two nights.... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Pecan10, Thank you for visiting our city and our hotel for the Boston Marathon. I really appreciate your kind words about the updates to the hotel, we love them! And out staff have always been the best part. I hope we see you again soon Thank you Martin More 

Watervliet, New York
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 22, 2015

Good location,just park the car at 50 dollars a day and walk or take the T. The staff was very friendly, we checked in with two other couples an adult weekend away. The front desk person gave one of couple friends a bottle of wine and a Godiva chocolate bar because during conversation , the greeters name and our friends... More 

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Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Lisaabout50, Thank you for taking the time to tell us about your stay. I appreciate your kind words about our staff. Our renovation is almost complete and we have had some great feedback but also some miss what we had before. Old or new it is stilla great location to enjoy the city of Boston. I hope we will see... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

So, obviously prices go through the roof for marathon weekend- but for over $400 per night for an un-renovated room that looked nothing like the ones in the picture on this site, I would have rather paid $500 per night to stay at the W one block closer to the finish line. As for the rest of the experience-the staff... More 

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Cathleen W, General Manager at Courtyard Boston Downtown, responded to this review

Dear Surfndiver, Thank you for mentioning our accommodating and helpful staff. Patriot's Day/ Boston Marathon is a favorite holiday of Bostonians and we love to share it with guests from around the world. I am sincerely sorry that you were disturbed by the nightclub noise. That is unacceptable and I quite agree with you. Please contact me directly so that... More 

Weare, New Hampshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

My family and I stayed here for one night and couldn't be more impressed with the service we received! We arrived around 7:30pm with a tired 2 year old who was up past her bedtime and we were more then ready to relax. The front desk staff was so friendly and quickly got us setup. Noticing that we had requested... More 

Was this review helpful? Yes 1
Martin H, Guest Relations Manager at Courtyard Boston Downtown, responded to this review

Stacy G, Thank you for your wonderful review and I am so glad you had a great stay with us. We would love to have you and your family back anytime Thank you Martin More 

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