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The Westin Copley Place

#30 of 82 Hotels in Boston
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10 Huntington Ave, Boston, MA 02116
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1 room 1 guest
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2,587 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed today NEW

The Westin Copley is a great hotel in many aspects. Location is perfect, rooms are modern and spacious (although bathrooms are a little pokey), beds are super comfortable, facilities are decent and service is acceptable...my main complaint is that my room (we were upgraded to a lovely suite) was just not cleaned properly. Even after complaining nothing was really changed.... More 

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Los Angeles
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW

We had a great time in this hotel. The room was very good, and the location was great. The pool was fun for the kids and the concierge was fantastic...I'm pretty sure his name was Frank and he was incredibly helpful .. we only had one night and arrived at the end of the day. The kids wanted to do... More 

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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We had SUCH a great time!! It was a getaway from NY for a couple of days for my husband and I, but it turned into so much more. Natalie at the Concierge desk was simply AMAZING!! She helped to plan our entire stay. We knew what we wanted to do, but had no idea where to go or how... More 

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Longniddry, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this hotel based on its location, close to bars, restaurants, shopping and it's in one of Boston's most affluent areas. The hotel itself was excellent, very clean, very comfy beds and the staff are very helpful and friendly. The $50 for concierge parking is very expensive and I would suggest parking in the local government paid car park... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent amenities and great location. Close to sub stations, shopping and restaurants. We were also close enough to take sub 1 way to Fenway and walk back. Wifi Included as a Starwood member. Regards to parking we rented car on weekend and managed to street park for 3 days. Street parking is free from 8:00 PM - 8:00AM and Sunday's... More 

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Brisbane, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My friend and I stayed in a standard room which I found spacious and the beds were very comfortable. The hotel itself was generic, no redeeming features in terms of the interior and exterior. All service provided was done so in a very friendly manner and as mentioned in the title, location is great! One piece of negative feedback would... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Worst Westin I have ever stayed in. 57 bucks for parking is just the start. Room not that clean with "things", tissue paper or clothes, stuck in corner of bedding, even after asking for bedding to be changed, ac did not work as heat kept turning on in middle of 90 degree summer and staff rude and condescending. Moreover the... More 

Was this review helpful? Yes 3
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We visited Boston for the first time and the hotel gave us a heartwarming welcome. The rooms are very spacious and offer complimentary tea and coffee, as well as water. Our room had a panoramic view of the city, which gave us a good impression of being in Boston. Its proximity to landmarks and universities is close, which is a... More 

Was this review helpful? Yes 1
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for taking the time to share your 5 star review and for staying with us during your first visit to Boston. I'm delighted to hear your experience with us was positive and that you enjoyed our spacious rooms and panoramic views of the city. I am even more delighted to hear your kind comments regarding the "heartwarming welcome"... More 

Springfield, Massachusetts
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our stay was fabulous! The room was gorgeous and the staff went above and beyond. There is a mall and plenty shops attached to the hotel, so you won't run out of things to do. We were on the 20th floor. The view was awesome! The hand cream that the hotel provides smells so good, I ended up buying a... More 

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Dear Stephanie, thank you for sharing your 5 star review and for your wonderful comments regarding your "fabulous" stay. I agree- you definitely won't run our of things to do! I'm thrilled to hear the staff went above and beyond. Here at Westin Copley we are dedicated to providing exceptional service and it's great to hear that is what you... More 

Boston MA
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very friendly check-in courtesy of Alyssa. Were offered an upgrade for $20 to higher floor. The view was outstanding of Cambridge and the river, and the surrounding buildings that are architecturally very nice to look at, especially at night. I am not one to utilize Hotwire often but gave it a shot and using the betterbidding hotel list was pretty... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Back bay(38)
  • Great location(32)
  • Charles river(30)
  • Very nice(29)
  • Junior suite(18)
  • Room service(13)
  • Newbury street(13)
  • Shopping mall(9)
  • Heavenly beds(6)
  • Convention center(6)
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