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The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
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2,261 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Top Contributor
97 reviews 97 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars NEW

I don't particularly like conference hotels but this is a very nice one with great staff and lovely rooms. I got to view the frozen river but it was a beautiful view. The hotel was very helpful with my checkout due to bad weather in my home airport and I can't describe how much I appreciated their help. There are... More 

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Providence, Rhode Island, United States
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have attended a number of conferences at the Westin Copley Place and have been incredibly impressed with the venue and with all the wonderfully helpful people who work there. The concierge gave was eager to provide a variety of restaurant suggestions to ensure that everyone in my group had something to eat that they liked. Notably, at conference lunch,... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a wonderful stay at this hotel, had wonderful customer service from, Karly Tsoi, Patrick Smith and lady who cleaned my room. From the day we arrived (myself and 18 students) it was a good experience. Rooms were clean and view was awesome. This was my first time to Boston.

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Boston, Massachusetts
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Lovely hotel except.... The bartenders at Bar10 took advantage of our group every time they could. We had 4 girls, each had no more than 3 glasses of prosecco; and the bartender said 1 of our ladies didnt have to pay because it was her birthday. Long story short, we were charged for $180 for 13 or 16 glasses of... More 

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Red Bank, New Jersey
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Westin Copley continues to represent a consistent environment embodying responsive service, great location, complete gym, clean infrastructure, and above all, comfortable beds. Recent stay was the sixth in the last eighteen months, and there were no negative surprises. Given the location to Copley Place and the Pru shopping malls, it is ideal for those who are into shopping. All... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I visited the Westin and was very impressed with their customer service. In particular, Marquise at the front desk responded to my request for a new room and moved me to a room in the 28 line; a great corner room with a nice view. Furthermore, Marquise personally handled the move. During my next trip to Boston, I hope to... More 

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North Huntingdon, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As a regular, it would be easy for the Westin Copley Place to take me for granted, but they do not. Traveling all of these weeks through the snow has been challenging, and finding a cab isn't always easy. One morning, heading off to the office, I went downstairs to catch a taxi, and none were to be had because... More 

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3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has great rooms, a Starbucks right outside, amazing location, great view of the city, T stop right outside, a mall a few ateps away, friendly staff, fun atmosphere and good food. Higher end price for higher end amenities. A great place to stay for a weekend if you want a high end experience.

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

Fantastic hotel and even better staff. Everyone was friendly, helpful, and polite. The ACM Richard Tapia Conference couldn't have picked a better hotel in Boston. My girlfriend and I stayed here for 3 days and the food, atmosphere, and staff were all terrific. I felt especially welcomed and valued thanks to the concierge, Frank Gallagher, and the server, Lucy Kehoe.... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I've had such a wonderful time with the hotel! Everyone is friendly and competent, and I can see all the workers ranging from cleaning to serving tables love the work that they do. Shoutout to Anthony Cifuentes and his manager (as well as the other servers at the Tapia Conference like Morgan), who went above and beyond the call of... More 

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Hotel Summarization (Beta)

What travelers say

  • Back bay(40)
  • Great location(38)
  • Very nice(32)
  • Charles river(31)
  • Junior suite(21)
  • Room service(16)
  • Newbury street(14)
  • Shopping mall(10)
  • Heavenly beds(7)
  • Convention center(6)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin
Hotel Style:
#9 Spa Hotel in Boston
#19 Business Hotel in Boston
#19 Luxury Hotel in Boston
#24 Romantic Hotel in Boston
#24 Family Hotel in Boston

848 photos of this hotel

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Room/suite (145)
View from room (121)
Hotel & grounds (33)
Bathroom (32)
Pool/beach area (12)
Dining (6)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (83)
Pool (3)
Restaurants and Bars (14)
River View Junior Suite King (67)
River View King (63)
River View Two Queen (65)
The Hotel (57)

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Hotel & grounds (8)
Room/suite (7)
Family/play areas (4)
Business center/function rooms (17)
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Dining (3)
Pool/beach area (1)
Other (9)
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