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All 77 Boston hotels

The Westin Copley Place

4.0 of 5 Hotel   |   10 Huntington Ave, Boston, MA 02116 (Back Bay)
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Ranked #28 of 77 hotels in Boston
A recent review
3 of 5 stars reviewed yesterday
verycritical Pleasant Valley, New York
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1,923 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (456)
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Pleasant Valley, New York
Top Contributor
62 reviews 62 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was state of the art when it opened many years ago, but it is now due for a complete refurbishing. The location, on Copley Square, and attached to a great mall is awesome. However, check in took about 20 minutes as did checkout, The staff at the front desk is not well trained and there are not enough... More

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Elmsford, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

As other's note the location is great. One can walk through the attached shopping areas without ever walking outside. Depending on your room, great views of the Charles river. The staff was friendly and accommodating. The room felt large and was nicely appointed with transitional décor. The bedding felt quite comfortable. I did not notice any noise from the street... More

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Aylesbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Booked a week before and pricing was high across Boston. However felt that the room was poor value for money. The bathroom was small and poorly lit. There was no free wifi and although the bed mattress was comfortable, the sheets were not. The location was good for Museums and one could walk to start of the freedom trail in... More

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Shawnee, Kansas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I arrived in Boston early in the afternoon; the trip from the airport by cab was about $23+ tip. Very reasonable and an easy drive. The hotel had notified me the previous week of construction outside the front lobby, setting expectations in advance for noise and some incovenience. I experience neither. The front drive was clear of debris and I... More

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Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We come back to the Westin Copley Place every year and already can't wait for our visit this year. This hotel is completely ideal if you are wanting to be in the centre of the city and within walking distance from all the great features around Copley. The hotel is in a perfect location to access Boylston Street, Newbury Street... More

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chicago, il
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Looking at colleges in the area. Beds are always outstanding, but the staff was great. location right next to lots of resturants from subway to fine dining. On bus loop, close to green line and great front man to get taxi or car for us lazy people!!! Only complaint is small room service menu. gluten free was a challenge

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Afton, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The service staff was friendly, efficient and helpful. Everyone always had a smile on their face. The hotel was very clean and the bed very comfortable. It is very close to Newbury Street and attached to the mall. Wifi was very pricey and so was parking, but overall, I loved the hotel.

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JohnWedig, Manager at The Westin Copley Place, responded to this review

We are thrilled that you got to take advantage of our prime location, and that you enjoyed our services. We work extra hard to make it special and hope that you come back again soon. Thanks so much! More

Senior Contributor
49 reviews 49 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The new Logan Airport Express bus stops in view of the Westin opposite the Fairmount. We arrived at the start of check in and our room was not ready but an alternate was quickly arranged. The view from the room was fantastic but an electric socket was hanging from the wall, we reported this and it was sorted within the... More

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for the comments! We are glad you enjoyed the views and our prime location and we really appreciate you mentioning how helpful our staff were, as we try very hard to build great experiences. We normally receive great reviews on our rooms product which is fairly new but little things do add up and it sounds like unfortunate... More

Frisco, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In general, we love Westin properties and have stayed in several. The Westin Copley Place did not disappoint. It has a fabulous location from which we could walk to most attractions within Boston. For the times when we wanted to use the T, there are two nearby stops on both the Green and Orange lines. If you have not used... More

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for the great review, we really appreciate it and are thrilled that you really enjoyed your time with us. Please come back again. We are constantly working to show value to our guests and try our best to be as comprehensive as possible and to provide personalized attention to make their stays extra special. Thank you again, please... More

San Francisco, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is ideally located in Boston with lots of great dining choices within easy walking distance. We were warmly received and checked into a room with a great city view. When we checked in we were asked if we knew and wanted to participate in their green initiative meaning that the room would not be cleaned nor towels replaced... More

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Your feedback is very valuable, thank you. Our green guests normally enjoy the program very much, it usually runs flawlessly but it sounds like you ran into a training issue. We are glad that you enjoyed our location, dining choices and views... we are very proud of our product and location, and our team works very hard at providing great... More

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Hotel Summarization (Beta)

What travelers say

  • Back bay(49)
  • Very nice(49)
  • Great location(46)
  • Charles river(36)
  • Junior suite(29)
  • Newbury street(24)
  • Room service(21)
  • Prudential center(14)
  • Shopping mall(12)
  • Heavenly beds(12)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

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Restaurants and Bars (14)
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River View King (63)
River View Two Queen (65)
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Other (8)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Boston #19 Luxury Hotel in Boston #23 Romantic Hotel in Boston #23 Business Hotel in Boston #24 Family Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
Our Boston Hotel features a great location and comforting accommodations. The Westin Copley Place is linked to the Hynes Convention Center and is only a stroll away from Boston's best shopping. ... more   less 
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