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The Westin Copley Place

#34 of 82 Hotels in Boston
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10 Huntington Ave, Boston, MA 02116
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2,822 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Modern 4* hotel and you have to pay for wifi/internet. Just finished travelling all around South America and never had to pay once. It would be OK if it worked properly all the time and if every time you call guest services you didn't get a different answer. I should have known when checking in and communicating with reception it... More 

Helpful?
Thank Paul H
Los Angeles, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

After our stay we noticed a $300 charge to our card, I've called Westin Copley 3x this week and left messages with finance to no return calls. Finally got a "manager" on the phone for 20 minutes now who cannot explain the charge and tells me its my problem and I need to contact the card. TERRIBLE CUSTOMER SERVICE and... More 

Helpful?
Thank Paachez K
Bridgeport, Connecticut
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel was the perfect venue for the conference I was attending. The location was excellent and perfectly situated near many dining options. The staff were great and even upgraded my room to one with an amazing view and more room than I knew what to do with. The only downsize for me was that the gym felt small when... More 

Helpful?
Thank KRUIZ8204
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I visit thus hotel at least once per year and we've always had a great stay. Location is still perfect for shopping or sightseeing. Rooms are always clean and comfortable. Service has always been superb. This month we brought two other couples and all had a great time. Love the hotel bar too!

Helpful?
Thank Colleen L
Northern, NY
Level Contributor
251 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin is located in a wonderful spot if you would like to visit all that Copley and the Back Bay area has to offer. The hotel is very conveniently located near T stops, several restaurants and is attached to a mall. It is very easy to navigate and staff are friendly and helpful. Our room was clean and nicely... More 

Helpful?
Thank canela42
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay in the Westin at Copley. It's layout was very interesting and it made me feel at home. I liked how close it was to historic sites and to the Prudential Center. Overall it was an excellent hotel.

Helpful?
Thank Julian S
Fort Lauderdale, Florida
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Moved here from a boutique hotel in search of a better mattress and got it. The drawback is that there is a huge gap between the mattress and the headboard where the pillows fall thru and should be attended to by the hotel. That made it hard to sit up and read or watch tv but the mattress itself was... More 

Helpful?
1 Thank Erika S
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First and foremost, Patrick at the front desk was wonderful! He was incredibly friendly and helpful, and went out of his way to make sure that my stay was perfect. Thank you, Patrick!!! The hotel itself is also great, and having Fogo de Chao and Starbucks in the building is perfect with unpredictable Boston Winter weather. Also, Starwood Preferred members... More 

Helpful?
2 Thank Molly G
Mobile, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just visited the Westin Copley and had a wonderful stay. The staff were so nice and helpful in every way. The front desk was especially pleasant thanks to Patrick who was so knowledgable and willing to help any way he could. The concierge was terrific as she checked with stores around the area looking for the item that I was... More 

Helpful?
1 Thank cmt70
An American living in Northwest England
Level Contributor
182 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed everything about the hotel room - all the amenties I wanted - mini-fridge, coffeemaker, hairdryer, iron, plenty of plugs for charging things, wonderful comfy beds, lovely linens, a spaciousness not all hotel rooms offer. Ask for a river view, it is really enjoyable. The lobby is comfortable, offers hot cider in the afternoon, and has a direct indoor... More 

Helpful?
Thank MJP-22
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for your recent stay and review. We're delighted to hear you enjoyed your room, the amenities, the views and our location. We hope you were able to get some time to explore the local area during your stay. Thanks for providing such great tips and recommendations to other travelers here. We look forward to welcoming you back again... More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
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