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The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
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#30 of 77 Hotels in Boston
2,041 Reviews 4 of 5 stars
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2,041 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel numerous times in the past. I brought a group to Boston and choose it again because it is an excellent hotel that is perfectly situated in the Back Bay. It is across the street from the Boston Public Library and Trinity Church. It is within 2 blocks of Newbury St, a great shopping street.... More

Was this review helpful? Yes 2
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Hogan for sharing your detailed thoughts about your recent stay with us. I am so glad that you have enjoyed your numerous past stays with us and that you chose to bring your group to stay with us this time around as well. We do feel fortunate as a hotel to be blessed with such a wonderful location... More

Oslo, Norway
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

It was a short but enjoyable stay. Very nice classy hotel with spacious rooms, very good service (work out outfit for rent if you forgot one home, nothing too fancy though) and delicious breakfasts. 33rd floor view - fantastic, espesially at night! I don't mind to come back...

Was this review helpful? Yes 1
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Maria for sharing your June travel experience with us on TripAdvisor. I'm pleased that you found our hotel sophisticated, our service up to your expectations, and our hotel breakfast delicious. I am also glad that you enjoyed the view from your room; many of our guestrooms afford spectacular views of the Boston area and I'm so pleased that... More

Sao Paulo, SP
Top Contributor
86 reviews 86 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I spent 4 days at the hotel and since there are a lot of options in the area I would not recommend you to stay at the westin. Staff is not friendly at all. Facilities are poor you got a coffee machine in the room but no minibar available.

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for your recent stay of 4 days and I'm sorry to hear that you found out staff to be unfriendly. That is not the level of service that they typically provide so I am interested to learn more about your experience. Please feel free to contact me directly with additional feedback at john.wedig@westin.com. Thanks for your comments. More

Miami, FL
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were in Boston for a conference and leisure. While my husband enjoyed the ease of walking to the conference center via the mall and indoor walkways, I enjoyed exploring the immediate area as well as all areas extending to the Boston Harbor. Although public transportation was easily available, I found walking to the Public Gardens and more historic areas... More

Was this review helpful? Yes 5
JohnWedig, Manager at The Westin Copley Place, responded to this review

A very sincere thank you for sharing this five-star review on TripAdvisor! I am delighted that you and your husband had such a terrific experience with us and that you found our hotel perfectly suited for both the business and leisure traveler in so many ways. I'm also glad that you were able to discover Boston by foot. One of... More

West Palm Beach, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Running Club leaders Greg & Erin were so super friendly and amazing. Taking a group of strangers with various levels of speed on a morning run and still making us all feel special. Their warm and inviting manners was simply a great way to start the day.

Was this review helpful? Yes 5
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Gianni for sharing a review about your stay with us. I'm so glad that you enjoyed your time with us and especially our RunWESTIN Concierge program. Our local Run Concierges Greg and Erin, who are also full-time associates of our hotel, take our guests out for local "discovery runs" every Tuesday and Thursday morning at 6:30 AM and... More

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Very lovely location, readily accessible to shopping, sight seeing and fine dining. The rooms are fine, linens crisp with comfortable pillows. The staff were extremely accommodating and excellent ~ which really goes a long way when the hotel is very, very busy and full. It was one of the busiest weekends of the summer/fall season and we were well taken... More

Was this review helpful? Yes 4
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing your "Location, Location, Location!" review of our property on TripAdvisor. As your review suggests, our hotel is indeed centrally located in Boston's Back Bay neighborhood and I'm delighted that you found our staff friendly and accommodating. We welcome the opportunity to host you again for a future stay and many thanks once again for your contribution! More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a business trip for a conference at the Hynes Convention centre so the hotel could scarcely have been more convenient. Easy run from the airport taking the new Logan Express which stops in Copley Place outside the Fairmont which is opposite the Westin. Buses very 20 minutes at $5 rather than $25 taxi. Nice welcoming staff and easy... More

Was this review helpful? Yes 2
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Nicholas G for sharing your thoughts on TripAdvisor. Your review has a lot of great information about our property and Boston in general that I'm certain the TripAdvisor travel community will benefit from reading. I'm glad that our hotel continues to meet your expectations and that you have enjoyed your stays with us to date. We hope that... More

Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very impressed with our room. The pillows,beds and cot were nice and comfortable. The staff was over the top friendly and helpful. I had the breakfast buffet that was very, very good with lots of choices. It's expensive but most food in the area is. We loved the location for the activities we had planned. It is a... More

Was this review helpful? Yes 4
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you GoJoHelp for sharing this five-star review! It's great to hear that you found our staff so accommodating and that you were so impressed with the quality of our guestrooms. We very much appreciate your endorsement as we know travelers have so many hotel options when booking a trip to Boston. We look forward to welcoming you and your... More

London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great and I can't fault it. Location is brilliant walking distance to most sights, staff are extremely helpful and polite and the hotel itself is extremely comfortable. Breakfast is a bit pricey at $32 but other than that I think it's fantastic and good value for the amenities, location and service.

Was this review helpful? Yes 3
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Kevin A for sharing your "Perfect for being in Boston" review! I'm so glad that you found our staff helpful and hotel location ideal for your needs. I know that travelers will also appreciate your tip about the room views; the vast majority of our guestrooms afford amazing views of both the city and Charles River and I'm... More

Sturgeon Bay, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with the polished and professional service of Yves and his staff in regards to the presentation of the breakfast and lunch buffets during a stem cell conference that I attended this week. The offerings on both days were excellent especially the pastries and desserts. The pecan pie was incredible - lots of pecans and a hint... More

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

We're delighted you had a chance to join us for meals during your recent visit for a conference. Thank you especially for passing along the wonderful feedback in regards to Yves and our wonderful banquets and culinary teams. I will be sure to share this feedback with them and we hope we one day get the chance to welcome you... More

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Hotel Summarization (Beta)

What travelers say

  • Back bay(49)
  • Very nice(49)
  • Great location(46)
  • Charles river(36)
  • Junior suite(29)
  • Newbury street(24)
  • Room service(21)
  • Prudential center(14)
  • Heavenly beds(12)
  • Shopping mall(12)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

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