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All 77 Boston hotels

The Westin Copley Place

4.0 of 5 Hotel   |   10 Huntington Ave, Boston, MA 02116 (Back Bay)
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Ranked #30 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed 3 days ago
Rachel G Calgary, Canada
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1,976 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
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Calgary, Canada
Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a conference in March 2014 and was quite satisfied with the experience. The staff were helpful, and it is a nice facility. The conference rates were reasonable, however, at the regular price I don't think it would be worth it. Great location

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Rachel for your TripAdvisor feedback. I am pleased to know that you enjoyed your March conference stay with us and found our location, staff and accommodations all to your liking We look forward to welcoming you back to Boston again soon, and many thanks once again for your contribution! More

Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is perfectly situated, near two Subway stations and also connected to two malls via sky bridges. The concierge services were outstanding and helped us plan our days and nights. The entire staff was excellent from the front desk check in to the person who brought up extra tea bags one night. My 13 year old granddaughter and I... More

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

I am elated to read that we are the best Westin you've ever stayed in Karen! Thank you for sharing all of this positive feedback with us. I will be sure to share your specific comments with the front desk and concierge teams - who went above and beyond to make your stay extra special - in particular. I look... More

Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I want to thank Kathleen Pech front desk manager for helping ensure a smooth stay for our family (crib already set up, early check in, adjoining rooms). The rooms are outdated for an SPG property but the location and service here is a great way to spend your time in Boston.

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Mona for contributing a review on TripAdvisor! It thrills me to hear that Kathleen took such attentive care of you and your family during your time with us and I will absolutely share these comments with her. All of our colleagues take online guest feedback very seriously and are constantly looking to enhance the guest experience accordingly. I... More

East Brunswick, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room is spacious and its decor really suits my taste; clean and comfortable. Its location is perfect for city tourists. The only thing disappointed us was that they don't offer free wifi in the room and we had to go to the lobby for wifi. Although its lobby is beautiful, we still prefer to use wifi in the room.

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Beverly for sharing your experience with us. I am thrilled to hear that our hotel is one of your favorites and that we were able to delight you and your family during your most recent visit. I will share all of your comments - both positive and constructive - with our associates and I look forward to welcoming... More

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is lovely, but it is very expensive. Well situated, close (7min walking) to the Hynes Covention Centre. Several shopping centres, cafes, bars, and supermarket are close by. Relatively clean rooms. Free coffee. However, no free wifi. Very nice but expensive breakfast (almost for everyone something).

Was this review helpful? Yes 1
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Kenchet for sharing your comments with the TripAdvisor community. I'm delighted to hear that you enjoyed your business stay with us and that you found our property conveniently located for your meetings. To speak to your wifi comment, I invite you during your next visit to take advantage of our complimentary wireless internet in our hotel lobby. On... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is in a great location, clean, best beds and their service is top notch. From front desk, housekeeping to bartenders. Thank you to Satch for going to three different bars for me when your station was out of my blueberry beer!! When I go to another city, I will be staying at a Westin!

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Many thanks for sharing your recent experience with us on TripAdvisor! I'm delighted to hear that your stay was so enjoyable and that our staff - from our associates at the front desk to our team of bartenders - took such great care of you. I will happily share your review with Satch and our entire hotel team. I hope... More

Segrate, Italy
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's all ok BUT in all westin hotels we didn't have free internet in the room!! (only in the lobby) The only hotel in a long trip in usa and canada!!! And i think we'll never choose Westin for this reason : during a trip it's necessary to have !

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing with us fredsegrate. I'm glad that you enjoyed your stay enough to give us a four star rating and that you similarly found our hotel clean and service accommodating. I am sorry that you were frustrated by the internet situation in your room, but I do hope that you found the complimentary wireless internet in our... More

ft lauderdale
Senior Contributor
37 reviews 37 reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I came to boston for a few days with the family to see the sights. Our friends are staying at the marriott, but I thought the westin would be a little nicer. We booked a jr suite. The room looked nice when we checked in but had a very musty smell. We were tired from travel and did not complain.... More

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you jaggie617 for writing a review about your recent experience. I am extremely disappointed to hear that you had such a difficult stay with us. I would welcome the opportunity to speak with you further about your time with us and to personally address each of your concerns. Do not hesitate to contact me at john.wedig@westin.com. Please do know... More

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I used to be top level in the Starwood program but shifted my loyalty between Hilton and Marriott because of issues like I experienced at the Westin. The property is fine, I paid $35 to upgrade to a junior suite before arriving. Check-in was smooth and the people friendly enough but since I am no longer used to being ripped... More

Was this review helpful? Yes 2
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing your recent experience with us on TripAdvisor. I am glad that you found our staff welcoming and check-in process seamless. I also am pleased to read that you rated our location highly. I am sorry to hear about your frustrations regarding the parking and internet charges. We do offer complimentary wireless internet in our hotel lobby... More

Tyngsboro, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The Westin Copley is my hotel of choice, the rooms are immaculate (especially the corner suite on the 42nd floor), it's made for a kind and the servos is awesome and the amenities are more than you can ask for. You most stay here and please do t leave until you have breakfast, MAKE YOUR OWN OMLETS and they're delicious... More

Was this review helpful? Yes 1
JohnWedig, Manager at The Westin Copley Place, responded to this review

I am overjoyed to read that we are your hotel of choice Shaun1228 and that we can be your home away from home whenever it is most convenient for you. I agree that our breakfast at Huntington is quite delicious and that our views are enjoyed by an overwhelming number of our guests. We look forward to having you back... More

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Hotel Summarization (Beta)

What travelers say

  • Back bay(49)
  • Very nice(49)
  • Great location(46)
  • Charles river(36)
  • Junior suite(29)
  • Newbury street(24)
  • Room service(21)
  • Prudential center(14)
  • Heavenly beds(12)
  • Shopping mall(12)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Boston #21 Luxury Hotel in Boston #23 Romantic Hotel in Boston #25 Business Hotel in Boston #25 Family Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
Our Boston Hotel features a great location and comforting accommodations. The Westin Copley Place is linked to the Hynes Convention Center and is only a stroll away from Boston's best shopping. ... more   less 
Number of rooms
803

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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