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The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
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2,167 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quincy, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband attended the Harvard Seminar last week. We stayed overnight and brought two 8 years old girls with us. While pulling up at the front driveway, we were greeted by Chuck and Reggie (Doormen). They were incredibly polite, our girls felt like "Princesses"!. After checking-in, we walked around the hotel and admired the beautiful decorations, especially the Christmas trees... More 

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Staten Island, New York, USA
Top Contributor
54 reviews 54 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location is everything. This hotel puts you in the middle of everywhere you want to go. There was a big concert for free right across the street at the park. Restaurants and great shopping nearby. My girls loved it.

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Letchworth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 5 nights in November 2014. Typical westin hotel. Great location, great rooms. Very comfortable. Wifi charged which I always find a little annoying in this day and age. Had to queue for breakfast so after 2 attempts ordered room service which was very good and quick. The hotel is linked to a number of shopping centres by walkways... More 

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Chrissie for sharing your 5 star review of the Westin Copley Place. I'm delighted to hear that you had such an enjoyable time with us during your nearly week long stay and found so many features of our hotel - from our convenient location to the comfort of our rooms - to your liking. We hope to welcome... More 

Zurich, Switzerland
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week, everything was just fine. My room was very nice with a great view, very tidy and comfortable. The hotel is located perfectly attached to a shopping mall and in the city center. I really enjoyed my stay here and will definitely come back.

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Many thanks jovi900 for sharing your five-star review with us on TripAdvisor! We're so delighted to hear that you enjoyed every aspect of your stay - from the comfort of your room to the convenience of our hotel. We look forward to welcoming you back from Switzerland to Boston again very soon - be well! More 

Holden, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Stayed overnight last Friday for my daughter's nurses pinning, what a nice time. The staff was ALL so helpful, room was very nice with a great view and as always such comfy beds!!!!! Love the Starwood properties worldwide but this was a real gem in Boston!

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thanks for contributing your "wonderful stay" review with the TripAdvisor community of readers. I'm pleased to read that you and your family had such a special experience with us to celebrate your daughter's completion of nursing school. We appreciate your Starwood loyalty and very much look forward to having you all back with us again in the future. More 

Scituate, Mass
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel all around with the exception of horribly expensive parking. $51 for 12 hours of parking is a rip off and may make me stay elsewhere next time I am in town. Other than that the hotel is awesome! I do wish they would do something w/ Bar 10 and make it a more cozy, loungey atmosphere with music... More 

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Our sincerest thanks for sharing your "excellent" review on TripAdvisor. I'm pleased to read that you found our property overall to be an excellent option for travelers coming to Boston. I would like the opportunity to address both of the constructive comments in your review here below. Parking: The price for our valet parking service, as of 12/15/14, is indeed... More 

1 review
5 of 5 stars Reviewed 1 week ago

My experience at Westin Copley is one of the best I've ever experienced at a Starwood property. I've traveled as a consultant for years, always with Starwood, and my experience at Westin Copley is unparalleled. I attribute a lot of that to Shana D, a highly energetic and accommodating Welcome Specialist. She knows how to treat guests and thanks to... More 

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing your "Westin Copley knows Customer Service" review! We are glad you enjoyed your view of the Charles River – we think we are pretty lucky to have such remarkable views of the city. We hope to see you again during your next trip to Boston. More 

Providence, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we were in Boston for a quick get-away and stayed at the Westin. We were upgraded to a room with a beautiful view of the Charles River and could not have been more pleased. The staff was terrific, and the room was spacious. This was the best Westin we've stayed in.

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing your 5 star "unbelievable view" review of Westin Copley Place! I'm pleased to read that you found so many aspects of your stay with us enjoyable - from the room's size and views to our hotel's accommodating staff. We're honored to be the finest Westin property you have stayed at yet and we look forward to... More 

Chapel Hill, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

Although I submitted a broader review for the Westin Copley Place Hotel earlier this year, I must send another on behalf of a key employee at this hotel who continues to go above and beyond in terms of total customer satisfaction! I returned home last week following another incredible stay at this hotel, which was outstanding due in large part... More 

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you so much for your 5 star review Betsy. But more importantly, thank you for being a loyal guest to the Westin Copley Place! We are so glad that you continue to stay with us, and that you continue to be able to experience the special attention Shana offers during your check-in process. We take great pride in having... More 

Nashville, Tennessee
Top Contributor
80 reviews 80 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I upgraded at the last minute to get a room overlooking the water and I am thrilled that I did. The 32nd floor had a bird's eye view of the Charles River. Every morning we woke up and enjoyed coffee while we watched the rowing clubs practice on the river. The check in service was outstanding and the location of... More 

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thanks for your review! We are glad you got to experience the beautiful views of the Charles River from your room, and appreciate the kind words you shared about our friendly associates and their superb service. We hope you are able to visit us again to enjoy more quintessential early morning views of rowing practice on the Charles! More 

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Hotel Summarization (Beta)

What travelers say

  • Back bay(46)
  • Very nice(41)
  • Great location(40)
  • Charles river(35)
  • Junior suite(25)
  • Newbury street(19)
  • Room service(19)
  • Shopping mall(11)
  • Prudential center(10)
  • Heavenly beds(10)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin
Hotel Style:
#8 Spa Hotel in Boston
#18 Luxury Hotel in Boston
#22 Romantic Hotel in Boston
#22 Business Hotel in Boston
#24 Family Hotel in Boston

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