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The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
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2,270 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars NEW

We found ourselves checking into the The Westin Copley Place after our daughter had surgery and it was one of the best choices we made. The weather was extremely cold and we were unable to go outside with our daughter but because the hotel is connected to the Copley and Prudential Malls via covered walkways we were able to stretch... More 

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2 reviews
1 of 5 stars Reviewed yesterday NEW

I have to remember to stop staying here. Every time I come there are a series of things broken. This trip the room telephone was broken, so I couldnt call downstairs. The room was cold and painted dark gray, making it pretty depressing, and the bill that arrived was wrong. The people are very nice, but for what you pay... More 

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Peabody, Massachusetts
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

My daughter and I travel here every year for a dance convention. To say we are treated well is an understatement. The hotel itself is fabulous, but the strength of this hotel is its staff. You are treated well from the moment you bags are taken when you arrive to when you pick them up from storage at the end... More 

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Massillon, Ohio
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm making final arrangements for a business trip to Boston and will be staying at the Westin Copley Place again. For a road weary traveler it will be nice to see some familiar, smiling faces...almost as if they're saying "Welcome Home"! The hotel is in a great location, conveniently situated in Copley Square and within walking distance to Back Bay,... More 

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Hudson, New Hampshire
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel that is conveniently located to lots of shops and restaurants. My daughter and I stayed there for the West Coast Dance Explosion Convention. We had a blast. The bed was so comfortable that I didn't even want to get out of it and couldn't wait to get back in it at night. Best sleep ever!

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1 review
4 of 5 stars Reviewed 4 days ago NEW

I took my daughter the last weekend in February for her 21st birthday. I mentioned it was her 21st bday when I checked in and that evening Shauna sent us up complimentary champagne and a cheeseboard. It was amazing we made a birthday toast. The hotel is clean, staff is very friendly and location is very convenient. Thank you Weston... More 

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Alexandria, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Dear Trip Advisor, The Westin was lovely as usual, but what will bring me back to the Westin Copley Place in Boston, is Frank the concierge. Service is such a ubiquitous notion, but what makes service unforgettable is a quality you cannot teach or manufacture. It's a combination of knowing what to do and how to do it, but the... More 

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Senior Contributor
34 reviews 34 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow. Stayed here 8 times. Great Views, very comfortable beds and soft sheets, convenient to shopping ( attahed to mall) , historical sites, colleges, the Boston Museum of Fine Arts and a fantastic view of the Charles River. The Check in staff is awesome, always accommodating, professional and friendly. Vallet parking is excellent. Huge movie theatre 100 yards away. Walk... More 

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you so much for your enthusiastic 5-star review and for choosing to stay with us 8 times! We are so appreciative of your loyalty. As hotel manager, I'm particularly pleased to hear and certainly agree that the staff is awesome. We definitely look forward to seeing you next month and thank you again for your kind words! More 

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are clean well maintained, good sized bathroom, comfortable beds. SPG guests get higher floors with better views which is a plus. Location is excellent - close to everything! A normal, 5-star, business hotel in an excellent location! Valet is pricey but then again it is Boston...

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for your recent stay and sharing your 5-star review. Our views are exceptional so glad you had the chance to experience that. We look forward to welcoming you back soon! More 

Southampton, United Kingdom
Top Contributor
73 reviews 73 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I have just returned from a wonderful 6 night stay at the Westin and would thoroughly recommend this hotel as a great base for a Boston trip. Prior to our stay I had contact with Jennifer in Concierge and she was amazing, so helpful with our various questions and a mine of information with our trip planning.... More 

Was this review helpful? Yes 1
JohnWedig, Manager at The Westin Copley Place, responded to this review

Dear Astrid - thank you so much for joining us with your daughter for a recent week-long stay and also for sharing your comments in this beautifully written 5-star review. I'm so glad that our staff - in particular Jen in Concierge and our front desk and housekeeping staff were able to deliver such high levels of service. As you... More 

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Hotel Summarization (Beta)

What travelers say

  • Back bay(40)
  • Great location(36)
  • Very nice(32)
  • Charles river(31)
  • Junior suite(21)
  • Room service(15)
  • Newbury street(14)
  • Shopping mall(10)
  • Heavenly beds(7)
  • Convention center(6)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin
Hotel Style:
#9 Spa Hotel in Boston
#18 Luxury Hotel in Boston
#19 Business Hotel in Boston
#24 Romantic Hotel in Boston
#24 Family Hotel in Boston

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