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The Westin Copley Place

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10 Huntington Ave, Boston, MA 02116
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The Westin Copley Place
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The Westin Copley Place
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2,320 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
59 reviews 59 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

I just finished a 3 night stay for business. I had reserved a king but somewhere the reservation was altered and I need up in a 2 queen room. Although on this trip I only needed one bed, I appreciate hotels that have a 2 queen option as most hotels are moving to doubles which are smaller. Some rooms look... More 

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Goleta, California
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a comfortable and clean hotel. It had all the modern amenities one would need and expect. Nice views of Boston from every room. The heavenly bed is guaranteed to give you a good nights sleep. So very comfortable. Close to everything. We walked 1 1/2 miles to Fenway park. Lots of restaurants nearby. Take the bus to Logan airport... More 

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

Jen the Concierge was amazing. She helped us navigate the area and was the most helpful concierge that i have ever had. Jules was a pleasantry at breakfast each morning! We were able to get most anywhere from the hotel due to location close to subway station.

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Top Contributor
400 reviews 400 reviews
128 hotel reviews
390 helpful votes 390 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am in Boston several several times a year and often with extended family. This is the nicest of the Starwood properties for location and rooms. I also really like the lobby which is more adult then the nearby Sheraton. Copley square is extremely convenient making a car unnecessary. The rooms were spacious, quiet, well equipped with a beautiful view... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Received exceptional service here from the staff most notable of which was Shana who exceeded my expectations by leaps and bounds. Definitely my favorite hotel in Boston. Room was clean and neat. Bed was very comfy. All the service staff were attentive and informative to questions. Always a smile on their faces. Very nice place to stay.

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I spent Easter weekend at the Westin Copley Place. We will definitely be back. We had a wonderful experience. The staff was efficient and hospitable. The check-in and check-out process was especially well run and organized. You just drive up and leave your car with the valet! The location is great, as well. The hotel is attached... More 

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Boulder, Colorado, United States
19 reviews 19 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Business travelers beware there is no longer a lounge at this hotel. There is no longer anywhere to nibble or relax unless you intend to spend time in a noisy bar or expensive restaurant. SPG Platinum and Gold members do not receive breakfast vouchers at checkin to make up for the lack of a lounge in stark contrast with policy... More 

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Saco, Maine
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Westin in Copley Place in April 2015. My husband was on business. We were on the 11th floor which gave us a nice view of the area. The room was modern in design and the bed was very comfortable. The TV was a bit disappointing because it didn't offer many channels. It was an extra charge... More 

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Ambler, Pennsylvania
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Copley is a bustling hotel in the middle of Boston. There are shops and restaurants within walking distance, and it is centrally located. The room on the 10th floor was very nice, with comfortable beds and a clean (small) bathroom. I always like staying at Westins because there is such consistency with their hotel rooms. We had a... More 

Was this review helpful? Yes 1
Groton, Massachusetts, United States
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at this hotel and it won't be my last! Everyone was so friendly, kind and helpful. Any requests were attended to remarkably quickly and we loved how clean the room was. I had indicated a preference for a higher floor, but was stunned to be given a room all the way up on the 32nd!!... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Back bay(38)
  • Great location(32)
  • Charles river(30)
  • Very nice(29)
  • Junior suite(18)
  • Newbury street(13)
  • Room service(13)
  • Shopping mall(9)
  • Heavenly beds(6)
  • Convention center(6)
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River View King (63)
River View Two Queen (65)
The Hotel (57)

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Hotel & grounds (9)
Dining (3)
Room/suite (9)
Pool/beach area (1)
Family/play areas (4)
Business center/function rooms (17)
View from room (1)
Other (9)
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