I recently stayed at the Westin Copley Place for a conference in Boston. I could not have asked for a better experience. The location was very convenient as my conference was next door. I location was also great as it was close to shops on Newbury Street and restaurants on Boyleston. As a bonus, as a runner, the hotel was... More

We stayed 4 nights in a junior suite. The hotel is very well located to explore Boston. The staff were all very nice and helpful. Our room was spacious and comfortable but the bathroom was very small and pokey, we are not big people and very found it very small. It was disproportionate compared to the size of the junior... More

Just stayed four days at the Westin Hotel at Copley and I was very happy to have done so. The hotel is a great facility for business trips, as it offers all basic services for a pleasant stay. The staff at the front desk is very efficient and helpful and I received outstanding service from the business center folks, who... More

Location is superb. Hotel is clean. Rooms are spacious, Service is excellent. Regular pricing is pretty high, but we got a good special through a TripAdvisor partner and were very pleased with the value we got.

Nice property in a great location. Close to the Commons, Newbury, and the indoor Mall. The hotels lobby on the second floor is small, but very efficient. Rooms were a very nice size, except for the bathrooms that were nice, but quite small. Too tight for two people to be getting ready at the same size. Over head shower head... More

On a recent stay to Boston I experienced such amazing customer service that I had to share it with other travelers. I arrived late to the Westin and while waiting at the desk to check in, I observed the poor front desk staff getting worked hard by an unhappy older women who was clearly an expert in " the squeaky... More

Myself and my wife spent 7 days in this lovely hotel iduring the April heatwave. Ok I am a bit more generous than our US cousing but it was nice nice nice. Rooms large clean and with modern furnishings and everything you need for a weeks holiday. Location is fab in the centre of the city right by Bostons underground... More

I'm fortunate and humbled by it as well. I recognize tha location has its benefits, so a hotel's rate will vary accordingly. The Westin Copley is well-appointed and ideally located, so kudos to them. The housekeeping staff, condition of the room and the linens are all stellar. However, a couple issues. The bar tending staff (not wait staff) are "typical"... More

I had a last-minute presentation to scan in right before closing. Kylam was very helpful and double-checked everything every step of the way to make sure the document scanned and emailed successfully. I appreciate his friendly attitude and top-notch service.