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The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
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The Westin Copley Place
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2,125 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madisonville, Louisiana
19 reviews 19 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Man, do I wish we had booked this place instead of the terrible place we stayed! We attended a conference being held at the Westin, and the facilities are just gorgeous. The meeting rooms are well equipped with tech (properly functioning microphones and projectors for once!) and human needs (water, mints, pens and pads of paper). The staff is courteous,... More

Was this review helpful? Yes
Basel, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The hotel location is great. Upon arrival, the reception was courteous and very helpful. Rooms were nice, food was good. The hotel is connected via skywalks to a shopping centre and the nearby convention centre. Overall, a great experience.

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Denver, CO
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were disappointed with our stay at the Westin Copley. The room was nothing special and below the standard of other Westin properties that we've stayed in. We stayed on the 35th floor and the view was nice. The first night (Thursday) was OK as we didn't have someone staying in a room next to ours. This changed on Friday... More

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Ubud, Indonesia
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

The service at the Westin Boston Copley was stellar. I cannot say enough great things about all the service aspects of this hotel (big thanks to Nikki@Bar10 for the great service and all your help). The hotel is in a great location - walking distance to many great restaurants and places. The views from the hotel are stellar. You cannot... More

Was this review helpful? Yes 1
Bluffton, South Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Checked in for 2 nights with Taylor Urban at Reception. Told her we were in Boston celebrating my wife's 75th birthday. Taylor was most helpful answering our questions. Our room was gorgeous. Went out to dinner with friends and came back to room to find a birthday card from Taylor and a cheese plate with sparkling wine. Wow.

Was this review helpful? Yes 1
North Huntingdon, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Expectation is that customer service will be great at the front desk, but this hotel goes beyond - far beyond. From Service Express hero (Shun Tao) who greets me warmly while delivering my gym clothes (and ensures that problems are followed through), to the valets who hail the cabs for me (thanks Ben and Chuck!) to Ingredients (Thanks Angel and... More

Was this review helpful? Yes 1
East Greenwich, Rhode Island
Top Contributor
67 reviews 67 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only stayed one night in Boston, but it was very memorable. I was upgraded to a top floor with a riverfront view..it was gorgeous! The beds are so comfy and the room was immaculate. The location is fabulous for staying in Boston as the location is close to T stop, bus stop and many shops and restaurants within walking distance.... More

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just returned from an amazing weekend at the Westin Copley. My husband and I were celebrating my birthday and from the moment we checked in with Fatim at the front desk, we were treated to one of the best hotel experiences we've ever had. Fatim was courteous and professional, and when she found out it was my birthday she... More

Was this review helpful? Yes 2
Roseville, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel 3 separate times. The staff are always friendly and helpful. As a Starwoods member we were upgraded to a corner suite on the 22nd floor. Beautiful views!! This hotel is located in Copley Square. Lots to do in the area and great restaurants.

Was this review helpful? Yes 2
Lewes, Delaware
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is well located and is comfortable. What made the difference for us was the staff. Upon requesting ideas for dinner before arrival, I volunteered to the concierge Jennifer M. that our girl had a birthday. Jennifer made sure my daughter had a card and a present waiting for her in the room upon arrival. The shopping in Newberry... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Back bay(47)
  • Very nice(44)
  • Great location(40)
  • Charles river(35)
  • Junior suite(27)
  • Newbury street(23)
  • Room service(20)
  • Prudential center(12)
  • Heavenly beds(11)
  • Shopping mall(11)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

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