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All 77 Boston hotels

The Westin Copley Place

4.0 of 5 Hotel   |   10 Huntington Ave, Boston, MA 02116 (Back Bay)
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Ranked #30 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed yesterday
Lynn23 Swarthmore, PA
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1,986 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (470)
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English first
Swarthmore, PA
Top Contributor
57 reviews 57 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in a great location for shopping, dining and seeing the city. There are many great shops and restaurants just outside the hotel. The concierge people were the best I have encountered. They gave great recommendations and were extremely helpful, Housekeeping could use some improvement. Our room was dusty and they left the room service table in front... More

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Damascus, Maryland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a four day stay at the Westin. It was a wonderful hotel. Upon arriving, we immediately noticed the friendliness of the staff. Everyone was extremely friendly and helpful. We stayed in a Junior Suite. It was very spacious, clean and comfortable. The only small thing missing was a microwave, which would have been great for our... More

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Houston, Texas
Top Contributor
57 reviews 57 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Although I'm a Westin fan, this particular Westin is not one that is high on my list. It's in a great location but other than that I think it is lacking compared to other properties of at similar price points. The minuses: - Check in staff is not real friendly at all and the process seems akin to buying a... More

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Dubai, United Arab Emirates
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel had a great location but was a big disappointment for us since we had reserved a suite room and it was not an actual suite only a big size room but no separate living and the disaster was the bath size which was so cramped up , actually the door was occupying the entire space and was extremely... More

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Seal Beach, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Had a junior suite with a corner window facing South. What a view! Our first visit to Boston & hopefully not our last. Comfortable beds/pillows. The sofa bed, however, was not. My son complained the springs were poking through. Bathroom was a bit small. Breakfast in the hotel restaurant was very good but a bit pricey. The location is great.... More

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Castello Di Godego, Italy
Top Contributor
108 reviews 108 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I staied in this hotel for 2x nights for holiday. First the location is great, very central, well connected and attached to Copley and Prudent Plaza Mall. The rooms are spacious, full of amenities, clear and most important very quite. It's a bit expensive but you pay what you get!

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Chevy Chase, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

the room and services, great as expected. what is more striking is the price offered by getaroom! way cheaper than other third party sites. the hotel even accumulated points even without booking through a third party.

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Greetings Shuntaro and many thanks for sharing your thoughts with the TripAdvisor community! I am delighted to read that you enjoyed your stay with us and that you appreciate the many benefits of our Starwood Preferred Guest (SPG) loyalty program. I look forward to welcoming you and your family back again to Boston soon. More

19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very chic hotel with many amenities and linked to a mall. Wonderfull location, closet to a beautiful Square and a street with a variety of stores and restaurants. Would definitely recommend and stay again.

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Simoneda for the kind words you shared with us on TripAdvisor. I am delighted that you found our hotel property well appointed and conveniently located. I'm equally pleased to hear that you will be visiting us again. We look forward to welcoming you back to Boston soon! More

Scotts Valley, California
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel has faded from it's past glory. Everything is ok, but nothing is outstanding. Bathroom was so small and dark, you couldn't turn around. There was quite a delay in checking in because of lack of personnel.

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JohnWedig, Manager at The Westin Copley Place, responded to this review

My sincerest thanks for sharing your thoughts with us. I am very sorry that you were disappointed with some aspects of your stay and that we were unable to meet your expectations this time around. I would welcome the opportunity to address any of your specific concerns with you, so please do not hesitate to email me at john.wedig@westin.com to... More

Calgary, Canada
Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference in March 2014 and was quite satisfied with the experience. The staff were helpful, and it is a nice facility. The conference rates were reasonable, however, at the regular price I don't think it would be worth it. Great location

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JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you Rachel for your TripAdvisor feedback. I am pleased to know that you enjoyed your March conference stay with us and found our location, staff and accommodations all to your liking We look forward to welcoming you back to Boston again soon, and many thanks once again for your contribution! More

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Hotel Summarization (Beta)

What travelers say

  • Back bay(49)
  • Very nice(49)
  • Great location(46)
  • Charles river(36)
  • Junior suite(29)
  • Newbury street(24)
  • Room service(21)
  • Prudential center(14)
  • Heavenly beds(12)
  • Shopping mall(12)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

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Room/suite (133)
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Official Description (provided by the hotel)
Our Boston Hotel features a great location and comforting accommodations. The Westin Copley Place is linked to the Hynes Convention Center and is only a stroll away from Boston's best shopping. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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