We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
Hotel website
Hotel deals
Click for phone number
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Copley Place
Professional photos View all
Browse nearby
The Westin Copley Place
Write a Review

2,066 reviews from our community

Traveler rating
    942
    751
    254
    87
    32
See reviews for
490
446
99
685
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (495)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2066)
  • Mar-May only
    (481)
  • Jun-Aug only
    (672)
  • Sep-Nov only
    (580)
  • Dec-Feb only
    (333)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW

Just arrived. The escalator doesn't work. The public spaces are dirty and unattractive with work things exposed. Don't really know how to describe them. The room is boring. We will see how the rest of the stay is. So far, very unimpressed and disappointed.

Was this review helpful? Yes
Honolulu, Hawaii
Contributor
19 reviews 19 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent five nights at the Westin Copley Place. Overall, the hotel is in a great location - right next to lots of shopping and convenient to the airport with the Logan Express Back Bay bus. The facility is nice and the rooms are clean and comfortable, however the elevators are extremely slow, so plan on waiting a while if you're... More

Was this review helpful? Yes
Fort Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Westin is located in a great part of Boston! It's perfect if you are visiting with family or friends. Newbury Street with its great shops and cafés are a 3 min walk away. The Boston Public Garden and Common are a 5-10 min walk with the Freedom Trail close by. The hotel is attached to a mall with some... More

Was this review helpful? Yes
New Orleans, Louisiana, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The location was perfect for our visit. The hotel has great attached shopping and food. The rooms were clean and the furnishing was modern. The staff was great as well. It'll be my choice the next time I visit Boston as well.

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing your feedback and so glad you found the location to be "perfect" and the rooms clean and modern. We think our staff are some of the best in the city so delighted to hear you experienced the same. We look forward to having you back the next time you visit and to making your next stay... More

Alameda, California
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I spent nearly a week at the hotel, which is beautiful and had breakfast in the restaurant with a co-worker. We both were impressed with the service Jules provided. I would highly recommend this hotel the location is great for attending a convention and shopping.

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

So glad you had the chance to join us for a week-long stay and that you found the hotel beautiful. More importantly, I am so pleased to hear that you were impressed with the service that Jules provided in our restaurant. He's one of our best servers and glad to hear you experienced that. Thank you for the recommendation again... More

Edmond, Oklahoma
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

4 days here. Hotel was clean and everything worked great in the room. Close to everything staff was excellent and easy to work with. Cons... To pay for wifi in this expensive hotel is insane!! Had a housekeeping guy drop into the room in the middle of the afternoon after the room was done to " check the coffee" so... More

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for your recent 4-day stay and for sharing your feedback. I'm delighted to hear that you found the room clean and our staff "excellent and easy to work with." I have passed along your note about our housekeeping staff and have addressed that with the appropriate staff. Please do not hesitate to reach out to me directly with... More

Williamstown, NJ
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The employees that we have encountered have been excellent. Our disappointments have been somewhat bothersome in light of how expensive the room and food are in the hotel. We requested a king size bed, no feathers in the room and received a small bed for my wife and I, and down pillows and cover on the bed. The size of... More

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Firstly, thank you for taking the time to write a review about the hotel. We really appreciate hearing guest feedback. I am glad that staff responded quickly and kindly to your complaints but I want to apologize again for the inconvenience the feathers and issues with electronics caused you. I do hope that we can make any future stays meet... More

San Antonio, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotels in Boston are very expensive, including this one. However, we used Starwood points so it all worked out. The location is fantastic. You are less than a five minute walk to two different subway stops which is incredibly convenient because taking a cab in Boston is pretty useless. We were on a high floor with a Harbor view which... More

Was this review helpful? Yes 1
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for sharing your feedback and so glad you had the chance to join us for a stay recently, and you found our location "fantastic." We are lucky to be located in the heart of Boston. I''m glad you also got a chance to experience our wonderful views. Thank you again and we hope to welcome you back one... More

Heiloo
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is situated in the heart of Boston near the famous Newbury Street, the Hancock building and two shoppingmalls. The hotel itself is nice, the rooms and the beds are good and the view is great. There is a very nice gym with a pool and the staff is very friendly. The breakfast is also good and has something... More

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Dear Michiel, Thank you for your recent stay and this recommendation. WE couldn't agree more that our location is one of the best in Boston - and I'm delighted to hear you found the staff friendly and had the chance to experience some of our diverse dining options. Thank you again for the review and we look forward to having... More

Chillicothe, Illinois
Top Contributor
57 reviews 57 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great place to stay! Close to everything. Hop on Hop off Trolley stop just across the street. So many places to visit that are walking distance. My husband and I love to walk so we put a lot of miles on exploring.

Was this review helpful? Yes
JohnWedig, Manager at The Westin Copley Place, responded to this review

Thank you for joining us recently and sharing your wonderful feedback. We love our location as well so it's great to hear you found it convenient and the opportunity to do so much exploring. Boston is a "walking city" and best seen by foot! We hope you had a safe trip back home and we look forward to welcoming you... More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage The Westin Copley Place?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Copley Place? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Back bay(48)
  • Very nice(48)
  • Great location(46)
  • Charles river(35)
  • Junior suite(28)
  • Newbury street(24)
  • Room service(21)
  • Prudential center(13)
  • Heavenly beds(12)
  • Shopping mall(12)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Orbitz, Travelocity, Amex, Hotels.com, Priceline, Reservation Counter, Venere, Booking.com, TripOnline SA and Tingo so you can book your The Westin Copley Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

811 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (418)
Viewed
View from room (100)
Viewed
Room/suite (133)
Viewed
Pool/beach area (12)
Viewed
Dining (6)
Viewed
Bathroom (30)
Viewed
Hotel & grounds (31)
Viewed
1:33
Videos (1)
Viewed
Other (105)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (352)
Viewed
Amenities (83)
Viewed
Pool (3)
Viewed
Restaurants and Bars (14)
Viewed
River View Junior Suite King (67)
Viewed
River View King (63)
Viewed
River View Two Queen (65)
Viewed
The Hotel (57)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (34)
Hotels you might also like...
Check In Check Out
Price Your Stay