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The Westin Copley Place

4.0 of 5 10 Huntington Ave, Boston, MA 02116
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The Westin Copley Place
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2,129 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent hotel in the heart of the city center, just in front of Boston public library. In-room dining was very tasty, and the service was efficient. The wifi worked very well, although I'm not sure if I had to pay for it. And the view from the top floors is really breathtaking.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I came here with some colleagues for a conference, and I had a blast!! The location was excellent -- 2 blocks from the finish line, so it was fun to go see where the marathoners finish every April. Also, great restaurants, the Public Library, and the Charles River all very close by. My favorite part was going on the morning... More

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New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The people who work here were so nice and accommodating. The bed and pillows were really comfortable. Room was super clean. Room service was expensive but yummy. View from our room was amazing - we were on the 33rd floor. It was expensive, but on par with other hotels right in the center of the city. Must go to Flour... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I am currently here for a conference and picked the Westin for its proximity to Hynes Convention Center. First I'd like to say that the staff has been very friendly and my room was large, clean and neatly appointed. A light next to the bed would be helpful so that one wouldn't have to cross the room to turn a... More

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Madisonville, Louisiana
19 reviews 19 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Man, do I wish we had booked this place instead of the terrible place we stayed! We attended a conference being held at the Westin, and the facilities are just gorgeous. The meeting rooms are well equipped with tech (properly functioning microphones and projectors for once!) and human needs (water, mints, pens and pads of paper). The staff is courteous,... More

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Basel, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel location is great. Upon arrival, the reception was courteous and very helpful. Rooms were nice, food was good. The hotel is connected via skywalks to a shopping centre and the nearby convention centre. Overall, a great experience.

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Denver, CO
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were disappointed with our stay at the Westin Copley. The room was nothing special and below the standard of other Westin properties that we've stayed in. We stayed on the 35th floor and the view was nice. The first night (Thursday) was OK as we didn't have someone staying in a room next to ours. This changed on Friday... More

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Ubud, Indonesia
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The service at the Westin Boston Copley was stellar. I cannot say enough great things about all the service aspects of this hotel (big thanks to Nikki@Bar10 for the great service and all your help). The hotel is in a great location - walking distance to many great restaurants and places. The views from the hotel are stellar. You cannot... More

Was this review helpful? Yes 1
Bluffton, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Checked in for 2 nights with Taylor Urban at Reception. Told her we were in Boston celebrating my wife's 75th birthday. Taylor was most helpful answering our questions. Our room was gorgeous. Went out to dinner with friends and came back to room to find a birthday card from Taylor and a cheese plate with sparkling wine. Wow.

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North Huntingdon, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Expectation is that customer service will be great at the front desk, but this hotel goes beyond - far beyond. From Service Express hero (Shun Tao) who greets me warmly while delivering my gym clothes (and ensures that problems are followed through), to the valets who hail the cabs for me (thanks Ben and Chuck!) to Ingredients (Thanks Angel and... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Back bay(47)
  • Very nice(43)
  • Great location(40)
  • Charles river(35)
  • Junior suite(26)
  • Newbury street(21)
  • Room service(20)
  • Prudential center(12)
  • Shopping mall(11)
  • Heavenly beds(10)

Additional Information about The Westin Copley Place

Address: 10 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Copley Place 4*
Number of rooms: 803
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin

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