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Taj Boston

4.5 of 5 15 Arlington Street, Boston, MA 02116
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#43 of 77 Hotels in Boston
989 Reviews 4 of 5 stars
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989 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Amazing grand hotel off Arlington street close to Boston common and the revered Charles street. Also close to the famous "cheers" film location of its name sake . A bit tacky but so worth a visit. Boston tea party ships and museum excellent.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Taj is in a wonderful location and the hotel was generous enough to upgrade us to a room with a park view. Our room felt spacious and had good facilities including a gym and restaurants. Staying at the Taj felt very special

Was this review helpful? Yes 1
New York, New York, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just got back from wedding in Boston and the rehearsal dinner was held at the Grand ballroom at the Taj. I stayed in one of the interior rooms on the 5th floor and this hotel is fantastic!! Very large rooms, mini bar inside, you can request ice to be brought to room, large bathrooms with robes are among the many... More

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Harrogate, United Kingdom
Top Contributor
72 reviews 72 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

...of all the Boston Hotels I stay in, this is always the best. Great rooms, superb service and a location that makes it ideal for downtown meetings, Cambridge offices and also shopping and eating. Stayed in 1204 again, great room with lots of space to work. James at the concierge desk sorts everything out for trains and cabs etc, he's... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

The staff are not very friendly, they seem miserable and not what your usually get in the USA. No. Have a nice day! I think this maybe just a Boson thing. Had a fantastic view of the park, however I happened to stay during some marjunra support weekend. This meant that one evening the whole corner of my floor stunk... More

Was this review helpful? Yes 1
BostonTaj, Director of Sales at Taj Boston, responded to this review

Dear Gavinchamb, Thank you for sharing your candid feedback. We appreciate your comments and please note we take them very seriously. In regards to your experience with our staff, we are sorry that you did not receive the dedicated service we strive for every day, clearly we did not meet your expectation and hope to have the opportunity to improve... More

London
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The restaurant staff were fantastic, shame about the rest of the hotel. Half the mini bar spirits had been emptied and filled with water (check you're room if / when you arrive). A call to house keeping did get the drinks replaced. Most dissointing is the constant mechanical / aircon drone that I'm listening to. I don't expect that for... More

Was this review helpful? Yes 1
BostonTaj, Manager at Taj Boston, responded to this review

Dear Gilesc, We appreciate feedback from our guests, as their comments are vital for us to continue improving our services and accommodations. Our goal is always to exceed expectations and clearly it seems we did not do that on your recent stay. Our minibars are audited daily and we have reviewed your experience with our team. Regarding Wifi we are... More

Dublin, Ireland
Top Contributor
58 reviews 58 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel but I am only rating it 4 star because of a few faults. We got a fab room which was a corner room overlooking the main designer shopping street, which had fab views and fab sunsets. Fault 1, we were across the hall from an ice vending machine room, which was constantly noisy all hours of the night,... More

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
120 reviews 120 reviews
48 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a luxury hotel in the perfect location for exploration and dining. Sitting between downtown, the main shopping area and Beacon Hill means instant access to all three within 5-10 minutes. Service is first class, wifi is very good. Good gym. The bar is also quite good. If I return to Boston I will stay here again. One minor... More

Was this review helpful? Yes
BostonTaj, Manager at Taj Boston, responded to this review

Dear CMC777, We are thrilled to read that you enjoyed your stay with us at Taj Boston and that you were able to enjoy our prestigious location at Arlington and Newbury Streets. Thank you for highlighting out service, rooms, and other amenities such as our wifi and gym. We have many different room types with different layouts and our reservations... More

West Hartford, Connecticut
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent the night at the Taj on a work trip it and was fine. The bellmen were prompt and friendly upon arrival. Retrieving my car at 5:30 a.m. the next morning was not a problem. The woman providing wake-up calls was delightful (I always appreciate a real human on the other end delivering a friendly greeting). The hotel was... More

Was this review helpful? Yes 2
BostonTaj, Manager at Taj Boston, responded to this review

Dear J and M M, Thank you for taking the time to review our hotel. We thank you for choosing Taj during your stay in Boston after having stayed at our sister property in New York. We are delighted to read that you found your experience from a service perspective to be just as lovely. We are pleased to let... More

Winnipeg
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed here for four nights. Everyone with whom we interacted was friendly, extremely helpful and seemed to genuinely care about our satisfaction. We were in NYC for four nights before travelling on to Boston and the price for both hotels was similar. In NY we got a good room and great location and nothing else. At the Taj... More

Was this review helpful? Yes
BostonTaj, Manager at Taj Boston, responded to this review

Dear D N, We are thrilled that you had an excellent stay with us. We thank you for recognizing our service, and it is reviews such as yours that inspire us to provide the great service that we are known for. We look forward to hosting you again in the near future. Warm Regards, Corinna Luebbe Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Great location(18)
  • Very nice(16)
  • Newbury street(15)
  • Room service(9)
  • Old world(3)
  • Back bay(3)

Additional Information about Taj Boston

Address: 15 Arlington Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Taj Boston 4.5*
Number of rooms: 273
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Also Known As:
Taj Boston Hotel Boston
Taj Hotel Boston
Boston Taj Hotel

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