First, let me say that I use Trip Advisor constantly for all of my business and personal trips. I travel quite frequently, so I know what constitutes a good hotel, and this one was great! Pros: LOCATION: it is right smack dab in the middle of the action at downtown Boston. It is directly across the street from the beautiful... more

someone needs to put some money into this hotel. Rooms are really tired. Bathrooms are old ...particularly in the "new" wing. This was one of the old Ritz Carltons in town and they did not do a very good renovation and the new owners have done nothing. Plus the halls are dirty...I have never seen such filth in the hallways... more

This Taj Hotel is very disappointing. I booked on the Internet and when I arrived to check in, was told that they had no record of my booking! I was asked to go to the Business Center in the hotel and to print out my reservation confirmation! I did this and presented the confirmation details and was then checked in.... more

Booked our "club" room for our 25th anniversary, directly with the hotel (for 6 nights)...and 2 months in advance! On arrival April 10, we were placed in a room next to the tiny kitchen of the club lounge...which looks over the gardens. Didn't think much of the small room and the "ridiculously small, one person" bathroom, but the following morning,... more

For me, this hotel ranks as one of the very best I have ever stayed in anywhere. It happens I also got an amazing rate. But, even at their rack rates, everything about the place (except, I must note, its lobby, which does not have much sitting-and-people-watching space) is top class. The staff does all it can to anticipate and... more

We stayed 4 nights at the TAJ. The hotel is the former Ritz-Carlton. It is still the Ritz as far as I'm concerned. We booked on the hotel website, and got a great rate of $ 189 for Wed and Thurs, and $ 169 Fri and Sat. It was our anniversary, and I emailed and called the hotel to let... more

incredible stay, nicer now than when it was the ritz - less stuffy and more comfortable, extremely friendly fast check-in and staff, room upgrade, super comfortable beds w/turndown service, robes, slippers, large tubs, exercise room is three times bigger in size than most city hotel gyms...highly recommended hotel chain.... more

We have stay here for 6 nights. The room was very spacious (overlooking park), not very quiet - there was all the time an AC machine working nousily. Service was the problem. We dind't have 2nd time service for 2 nights in our room. After complaint the Manager offer us a botle of wine. Great location across street from Park.... more

Our stay at the Taj was a great experience, the location is fabulous, food amazing. Will definitely stay here again. more